Ciri - Ciri & Kaidah kebahasaan Negosiasi 💸

Summary

This video script focuses on the key features and language principles of negotiation. It outlines four main characteristics: achieving mutually beneficial agreements, focusing on practical goals, prioritizing shared interests, and offering resolutions. Additionally, the script highlights several language rules for effective negotiation, such as using polite language, persuasive expressions, reciprocal dialogue, fair agreements, and providing strong arguments backed by facts. The video aims to teach viewers the essential skills to negotiate in a respectful and productive manner.

Takeaways

• 😀 Negotiation aims to reach agreements that benefit both parties, such as ensuring both the buyer and seller gain from the transaction.
• 😀 A successful negotiation is practical, with a focus on achieving clear and straightforward goals.
• 😀 Both parties' interests should be prioritized equally in a negotiation, avoiding favoritism towards one side.
• 😀 A good negotiation process includes finding a resolution that satisfies both parties at the end of the discussion.
• 😀 Politeness in language is crucial in negotiations to avoid offending or hurting anyone's feelings.
• 😀 Persuasive language is often used in negotiations, especially in sales, to encourage the buyer to make a purchase.
• 😀 Negotiations involve dialogue where both parties respond and engage with each other’s points, creating a dynamic conversation.
• 😀 Agreements in a negotiation should ensure no party feels disadvantaged or harmed.
• 😀 Negotiations may involve commands or requests, with the buyer asking for specific terms, and the seller either agreeing or rejecting.
• 😀 In negotiations, raising your voice or becoming aggressive is considered impolite and should be avoided.
• 😀 Strong arguments based on facts and evidence are essential to making convincing points in negotiations.

Q & A

What is the first characteristic of negotiation mentioned in the script?

The first characteristic of negotiation is to produce a mutually beneficial agreement, where both parties gain something positive from the interaction. For example, in trade, the buyer receives goods, and the seller earns profit.

How does the script define 'practical goals' in negotiation?

Practical goals in negotiation are those that are straightforward and focused on achieving a clear objective without unnecessary complexity.

Why is prioritizing mutual interests important in negotiation?

Prioritizing mutual interests is crucial because a successful negotiation requires both parties to feel their needs are addressed, ensuring a balanced outcome rather than benefiting only one side.

What is meant by negotiation being a 'means to find a resolution'?

Negotiation should ultimately lead to a resolution or solution. In the context of a trade, it is expected that the negotiation results in an agreement that satisfies both parties.

What role does politeness play in the language of negotiation?

Politeness in negotiation language is essential to maintain respect and avoid offending others. The tone should be courteous and non-confrontational to foster a productive dialogue.

What is the purpose of persuasive expressions in negotiation?

Persuasive expressions are used to convince the other party to take action, such as encouraging a buyer to make a purchase. It involves gentle persuasion without being forceful.

Can you explain the concept of 'turn-taking' in negotiation dialogue?

Turn-taking refers to the process where participants in a negotiation take turns speaking and responding. This ensures that both parties are actively involved in the conversation and that their opinions are heard.

What is meant by 'agreements that do not harm either party'?

An agreement that does not harm either party is one where both the buyer and seller walk away feeling satisfied. Neither side should feel cheated or at a loss after the negotiation.

How does the script describe the command and compliance aspect of negotiation?

Negotiation often involves commands, where one party requests something (e.g., the buyer asking for a price) and the other party responds by either agreeing or declining. This exchange is a typical part of the process.

What does 'arguing not at the same time' mean in the context of negotiation?

This means that during negotiation, participants should not raise their voices or interrupt each other. It encourages respectful, calm communication, where each person is given time to express their viewpoint without escalation.