Lesson 1: Importance and Definitions of Communication | Communication Skills/Business Communication

Summary

This lecture on communication skills, delivered by Dr. Mahesh, focuses on the importance and basics of communication, particularly in a business context. It covers the need for effective communication skills, highlighting the significance of listening, speaking, writing, and reading. The speaker emphasizes the crucial role communication plays in personal and professional life, explaining that communication is essential for employability, especially for engineers. The lesson also touches on the history of communication, different forms of communication, and why communication skills in English are vital. The lecture concludes by discussing various definitions and theories of communication.

Takeaways

• 😀 Communication is essential for engineers, as lack of effective communication skills is one of the primary reasons for unemployability in the industry.
• 😀 Communication is not limited to speaking; it includes listening, reading, writing, body language, and even silence or dreams.
• 😀 Mastery of communication skills is crucial for personal and professional success, as the way we communicate directly impacts the quality of our lives.
• 😀 The word 'communication' originates from the Latin word 'Communicator', which means to share or make common.
• 😀 Even in silence, people communicate, whether through body language, facial expressions, or other non-verbal cues.
• 😀 Communication is a continuous process that happens at all times, and even death does not stop communication, as memories and teachings live on.
• 😀 Effective communication involves knowing how, when, and where to communicate to achieve the desired outcome.
• 😀 Communication skills should be studied separately to ensure that individuals are equipped to communicate effectively in different contexts and situations.
• 😀 English is emphasized as the global language for communication due to its widespread use and accessibility to international resources.
• 😀 Communication can be intentional or unintentional and may involve various signals, including linguistic (language-based) and non-linguistic (body language, facial expressions).

Q & A

Why is communication considered crucial in both personal and professional life?

Communication is essential because it directly affects how individuals interact with others and themselves. It determines the quality of our relationships, success in various endeavors, and helps in understanding others' thoughts, needs, and emotions.

What is the primary focus of the course on communication skills?

The course focuses on enhancing communication skills, including listening, speaking, reading, and writing, particularly for business and professional contexts. It aims to help individuals improve their employability by mastering effective communication.

What does Dr. Mahesh Shinde mean by 'how you communicate with others and yourself determines the quality of your life'?

Dr. Shinde emphasizes that communication influences not only how we connect with others but also how we perceive ourselves. Positive communication leads to better relationships and opportunities, while poor communication can hinder personal and professional growth.

Why are communication skills important for engineering graduates?

Engineering graduates often lack essential communication skills, such as presentation skills, comprehension, and writing abilities. These skills are necessary for effective collaboration, networking, and career advancement in a professional setting.

What does the phrase 'you cannot not communicate' mean?

The phrase suggests that communication is inevitable in any interaction, whether through verbal, non-verbal, or even silent actions. Every behavior or lack of it sends a message, so communication is continuous and cannot be avoided.

How has communication evolved over time, according to the course?

Communication has evolved from simple cave paintings to advanced technology like social media platforms. This progression demonstrates the growing complexity and impact of human communication in connecting people globally.

What is the significance of mastering communication skills, even for those who are naturally talented?

Even those who are naturally talented in communication can benefit from refining their skills. Dr. Shinde uses the example of Sachin Tendulkar, stressing that practice and mastery of communication ensure success in real-world situations, regardless of natural ability.

Why is English referred to as a 'global language'?

English is referred to as a 'global language' because it serves as the primary medium for international communication. It is widely used in various fields such as business, science, and technology, making it essential for global interaction and access to resources.

What are some key definitions of communication according to different sources?

The Cambridge Dictionary defines communication as sharing information through speaking, writing, or body language. The Free Dictionary views it as exchanging thoughts or messages through speech, writing, or behavior. Julia Valenzuela defines it as an act of sharing information about needs, desires, or emotions. Alan Lewis' definition encompasses all actions aimed at creating understanding in another person's mind.

What can we conclude about communication from the definitions discussed in the lesson?

Communication can be intentional or unintentional, linguistic or non-linguistic, and spoken or written. It involves signals and can occur through various modes, including language and non-verbal cues. Effective communication occurs when the message is successfully understood by the receiver.