The FUTURE of the Mowing Industry: Wright's AUTONOMOUS ZK

Summary

In this video, Tim from Green Industries introduces their cutting-edge autonomous mower, developed to reduce labor costs for landscapers. The CEO explains how their self-driving technology, partnered with Wright, enhances productivity by tackling large-acreage mowing. The mower allows landscapers to operate multiple machines, both manual and autonomous, with just one person. They emphasize their commitment to continuous software updates and customer support, ensuring smooth operation even during issues. The focus is on increasing efficiency while maintaining excellent service and quick problem resolution, especially for large-scale landscaping projects.

Takeaways

• 😀 The company, Green Industries, is showcasing their autonomous mower technology at the Aron County Fairgrounds.
• 😀 The autonomous mower is designed to help landscapers reduce labor costs and increase efficiency for large-acreage mowing.
• 😀 Green Industries has been working on this technology for about 5 years and is now in production.
• 😀 The autonomous mower works alongside a manual mower, allowing one person to handle more acreage with increased productivity.
• 😀 Green Industries has partnered with Wright for 3 years, learning from landscapers to improve the technology.
• 😀 The mower is equipped with regular software updates, delivered every two weeks to enhance functionality.
• 😀 Customer feedback is actively listened to, with features like vibration notifications for job completion being quickly implemented.
• 😀 In case of a software issue, the company offers support through phone or text, including troubleshooting and remote diagnosis.
• 😀 If the autonomous system encounters trouble, users can switch to manual mode to continue mowing while the issue is resolved.
• 😀 Green Industries ensures quick access to replacement parts, including next-day delivery for vital components.
• 😀 The company prioritizes customer satisfaction, offering dedicated support to ensure smooth operation of the autonomous mowers.

Q & A

What is the main goal of Green Industries?

The main goal of Green Industries is to help reduce the cost of labor for landscapers through the development of autonomous mowing technology.

How long has Green Industries been working on the autonomous mower technology?

Green Industries has been working on the autonomous mower technology for about 5 years.

What kind of mower is being demoed at the event?

The demo is showcasing the Wright autonomous mower, which is equipped with self-driving technology.

What are the main advantages of using an autonomous mower for landscaping?

The main advantages include reducing labor costs, increasing productivity, and improving overall efficiency, especially when dealing with large acreage.

How does the autonomous mower work in comparison to manual mowers?

The autonomous mower operates independently, but it can also work alongside manual mowers. For example, a landscaper can operate one manual mower while the autonomous one works autonomously, allowing a single person to manage a larger area.

What size is the autonomous mower being demonstrated?

The mower being demonstrated has a 72-inch deck, which is part of the 6-foot deck size.

How frequently does Green Industries update the software for the autonomous mower?

Green Industries provides software updates every two weeks, which can include a variety of improvements based on customer feedback.

What should a customer do if there is a software issue with the mower in the field?

If there is a software issue, the customer can contact support via phone or text. Support is available from 7 AM to 7 PM Eastern Time, and the team will attempt to diagnose the issue remotely.

What happens if the mower's autonomous function encounters a problem?

If the autonomous function encounters a problem, the user can switch to manual mode and continue mowing while the support team remotely diagnoses and resolves the issue.

How does Green Industries handle repairs and parts replacement for their autonomous mowers?

Green Industries ensures that parts like GPS antennas and other components are kept in stock, and they can provide next-day delivery for repairs, particularly for their loyal customers.