How 'Shark Tank' Host Robert Herjavec Got Scammed by His Own Sales Manager | Inc.

Summary

In a humorous yet insightful tale, the speaker shares the unexpected challenges of running a startup. After the marketing head, Jennifer, quits, she reveals that the sales manager, Bob, has been funneling deals to his side business. Initially doubtful, the speaker investigates and confirms the betrayal through a lost customer. This experience emphasizes the importance of vigilance and self-protection in business, reminding entrepreneurs to be wary of potential deceit within their teams.

Takeaways

• 😀 Starting a company can lead to unexpected challenges.
• 😢 Employee departures can reveal hidden issues within a team.
• 🔍 It's important to investigate potential misconduct, even from trusted employees.
• 💼 A side business by an employee can compromise your main business.
• 📞 Communicating with clients can uncover valuable insights.
• 😲 Surprising truths can emerge when you least expect them.
• ⚠️ Always protect yourself in business dealings.
• 🤔 Trust but verify the integrity of your team.
• 💡 Every employee plays a crucial role in a company's success.
• 🚨 Be vigilant about possible conflicts of interest in your organization.

Q & A

What prompted Jennifer to leave the company?

Jennifer left the company for a different job opportunity.

Why did Jennifer start crying during her exit interview?

She became emotional because she had enjoyed working at the company and felt a strong connection with her boss.

What serious allegation did Jennifer make about Bob?

Jennifer alleged that Bob, the sales manager, was funneling half of the deals to his own side company.

How did the speaker initially react to Jennifer's claims?

The speaker was skeptical and thought it was unlikely that such a situation could happen to him.

What action did the speaker take after hearing Jennifer's claims?

The speaker reviewed lost deals and contacted a customer to find out why they didn't go with his company.

What did the customer reveal about their purchasing decision?

The customer revealed they had actually purchased from the speaker's company, but Bob had also processed an order through his own company.

What lesson did the speaker learn from this experience?

The speaker learned the importance of being vigilant and cautious about potential wrongdoing by employees.

What broader warning did the speaker convey regarding business?

He emphasized that one must be careful and look out for oneself in business, as people may act against your interests.

How did the speaker feel about the situation in retrospect?

He finds the experience funny now that he is financially stable, but it was a serious issue at the time.

What does the speaker suggest about the trustworthiness of employees?

He suggests that even trusted employees can engage in dishonest behavior, so constant vigilance is necessary.