How to Close the Deal in Real Estate.Sales Closing Tips.|SHANTANU SINGH| Real Estate Business Tips

SHANTANU SINGH
23 Apr 202010:59

Summary

TLDRIn this insightful video, Shastron Singh shares effective real estate sales techniques aimed at enhancing customer interactions. He emphasizes the importance of avoiding confusion by tailoring options to meet specific client needs, creating urgency to prompt quick decision-making, and using closed-ended questions to guide customers. Shastron also highlights the positive handling of objections, focusing on the benefits of properties, and the significance of asking for payment promptly once a client is convinced. This comprehensive approach aims to equip sales professionals with strategies to close deals successfully and foster lasting customer relationships.

Takeaways

  • 😀 Learning from others' mistakes is crucial; wise individuals observe and learn rather than repeating errors.
  • 📊 When presenting a project to a customer, avoid overwhelming them with too many options to prevent confusion.
  • ⏳ Creating a sense of urgency in your sales pitch can encourage customers to make quicker decisions.
  • ❓ Use closed-ended questions during the sales process to guide customers toward making specific choices.
  • 🔍 Addressing customer objections positively is important; it indicates that they are interested and engaged.
  • 💬 Ask customers what they liked about a property to highlight positive aspects and alleviate negative concerns.
  • ⚡️ Always identify the main reason for a customer's hesitation, which allows for tailored solutions to overcome objections.
  • 💰 When a customer is convinced, do not hesitate to ask for payment immediately to secure the deal.
  • 📈 Following up with customers and ensuring clarity in their needs can lead to successful transactions.
  • 🎥 Consistently provide valuable information and encourage viewers to subscribe for more insights on real estate.

Q & A

  • What is the primary focus of the video presented by Shastron Singh?

    -The primary focus of the video is on techniques for closing sales effectively, particularly in the real estate sector, and the importance of learning from both personal and others' mistakes.

  • How does Shastron Singh suggest dealing with customer confusion during the sales process?

    -He suggests that salespeople should avoid overwhelming customers with too many options. Instead, they should provide clarity by only presenting properties that meet the customer's specific requirements.

  • What technique does Shastron emphasize for creating urgency in a customer?

    -Shastron emphasizes the importance of creating a sense of urgency by highlighting the limited availability of a property, which can motivate customers to make quicker decisions.

  • What type of questions should be asked to customers according to Shastron?

    -He advises using closed-ended questions during the closing phase, which can help guide customers toward making a decision rather than leaving them open to various responses.

  • What does Shastron recommend doing when a customer raises objections?

    -He recommends addressing objections positively and viewing them as an opportunity to understand the customer's concerns better and to find solutions that can help close the deal.

  • What critical question should a salesperson ask to steer the conversation positively?

    -A salesperson should ask the customer what they found appealing about the property, which helps shift focus from negatives to positives and can reinforce the customer's interest.

  • What final action does Shastron recommend after convincing a customer?

    -He advises not to hesitate in asking for the payment once the customer is convinced; getting a token or check immediately is crucial to finalize the sale.

  • What should salespeople do to handle customer inquiries effectively?

    -Salespeople should actively listen to customer inquiries, understand their specific needs, and respond with tailored solutions that directly address those needs.

  • How can salespeople ensure they are following the customer's requirements?

    -Shastron advises salespeople to ask targeted questions to clarify the customer's needs and only present options that align with those requirements to avoid confusion.

  • What is the overall takeaway from Shastron's advice on sales?

    -The overall takeaway is that effective sales involve understanding customer psychology, creating urgency, and maintaining a focused approach by addressing specific needs and objections.

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Related Tags
Real EstateSales TechniquesCustomer EngagementUrgency CreationObjection HandlingClosing SkillsProperty SalesClient RelationsReal Estate TipsSales Strategies