Strategi Pos Indonesia Melawan JNE, J&T, Si Cepat, OVO, Gopay

THE INSIDER
16 Jun 202119:47

Summary

TLDRIn this video, Faisal Jumadi, CEO of PT Pos Indonesia, discusses the company's transformation under his leadership. He outlines strategies to become one of Indonesia's top three courier service providers, focusing on four key areas: courier, logistics, financial services, and property. Jumadi shares insights on adapting to digital services, enhancing customer experience, and the challenges faced in modernizing a century-old institution.

Takeaways

  • ๐Ÿ† PT Pos Indonesia, under the leadership of CEO Faisal Jumadi, has been undergoing a significant transformation to become one of the top three courier service providers in Indonesia.
  • ๐Ÿš€ Faisal Jumadi was awarded the 'Best CEO Driving Transformation' by BMN within just seven months of his appointment, highlighting the swift impact of his strategies.
  • ๐Ÿ“ˆ The company has shifted its focus to four main service areas: courier services, logistics, financial services, and property.
  • ๐Ÿ“ฆ PT Pos has introduced new services like Q-pos and a post blog to modernize its operations and compete in the digital age.
  • ๐ŸŒ The growth of e-commerce has been a significant driver for the expansion of courier services, with the market growing by 150% in three years and PT Pos striving to capture this opportunity.
  • ๐Ÿ“Š Despite the rapid growth of the courier market, PT Pos was initially slow to adapt and found itself in the sixth position, far behind its competitors.
  • ๐Ÿ› ๏ธ Faisal Jumadi's strategy includes digitizing services, expanding the courier service, and enhancing logistics to better serve the growing demand for parcel delivery.
  • ๐Ÿฆ The financial services arm of PT Pos is evolving from traditional in-person transactions to digital channels, aiming to reach more customers, especially in rural areas.
  • ๐Ÿ˜๏ธ PT Pos is also focusing on property development with creative concepts like 'Post Blog' to attract millennials and revitalize historical buildings.
  • ๐Ÿ’ก The company is leveraging its extensive network of post offices across Indonesia, which is a significant advantage over competitors that mainly target urban areas.
  • ๐Ÿ“ˆ PT Pos aims to capture a larger market share in the financial inclusion sector, targeting those without bank accounts and the millennial generation.

Q & A

  • What significant transformation has PT Pos Indonesia undergone recently?

    -PT Pos Indonesia has been undergoing a significant transformation under the leadership of Faisal Jumadi, who aims to turn it into a digital company and become one of the top three courier service providers in Indonesia.

  • What awards has Faisal Jumadi received for his work at PT Pos Indonesia?

    -Faisal Jumadi received an award from the BMN (Ministry of State-Owned Enterprises) as the Best CEO Driving Transformation in 2021.

  • What are the four main service areas that PT Pos Indonesia is focusing on?

    -The four main service areas PT Pos Indonesia is focusing on are courier services, logistics services, financial services, and property services.

  • How is PT Pos Indonesia adapting to the growth of e-commerce in Indonesia?

    -PT Pos Indonesia is adapting to the growth of e-commerce by launching new services like Q Pos-Pos and refocusing its logistics services to capture a larger share of the market.

  • What is the current market position of PT Pos Indonesia in the courier service industry?

    -At the time of the transcript, PT Pos Indonesia was in the sixth position, lagging behind other players in the courier service industry.

  • What is the strategy of PT Pos Indonesia to improve its market position?

    -The strategy includes digital transformation, expanding services such as 24-hour post offices, offering free shipping programs, and increasing the number of agent post offices to enhance accessibility.

  • How does PT Pos Indonesia differentiate itself from competitors like JNE and J&T Express?

    -PT Pos Indonesia aims to differentiate itself by leveraging its extensive network of post offices and agents across Indonesia, providing a more personal and familiar service to customers.

  • What is the role of technology in the transformation of PT Pos Indonesia?

    -Technology plays a crucial role in PT Pos Indonesia's transformation by enabling digital services, improving efficiency, and expanding the company's reach through digital channels.

  • What are the challenges that PT Pos Indonesia faces in the financial services sector?

    -The challenges include financial inclusion, reaching customers in non-urban areas, and competing with fintech companies for a share of the cash transaction market.

  • How does PT Pos Indonesia plan to increase its market share in logistics?

    -PT Pos Indonesia plans to increase its market share in logistics by refocusing on its supply chain, transportation, and international cargo services, aiming to capture at least 10% of the state-owned enterprise market share.

  • What is the concept behind the 'Post Blog' initiative by PT Pos Indonesia?

    -The 'Post Blog' initiative aims to create a modern and attractive space for millennials, featuring cafes and music, to make post offices a hub for social interaction and digital services.

Outlines

00:00

๐ŸŒŸ Transformation of PT Pos Indonesia

The script discusses the transformation of PT Pos Indonesia, a company with nearly three centuries of history, under the leadership of Faisal Jumadi. It mentions the launch of Q Pos, Pos Pos Blog, and a refocusing of the company's mission to become one of the top three courier service providers in Indonesia. The script highlights the rapid changes within seven months of Faisal's leadership, including winning the 'Best CEO Driving Transformation' award. It also discusses the evolution of communication methods and how traditional postal services have been affected by modern technologies like email and social media. The script then touches on the growth of courier services and e-commerce, and how PT Pos has struggled to keep up with competitors like JNE, Tiki, Wahana, and J&T. The narrative also includes the company's efforts to modernize and digitize its services, such as introducing 24-hour post offices and various digital services.

05:04

๐Ÿ“ˆ Growth Strategies and Market Share

This paragraph delves into PT Pos Indonesia's financial services, which were traditionally analog but have now incorporated digital channels. The company aims to increase its agent network to 200,000 by the end of the year, compared to BRI's 500,000 agents. The script also discusses the company's property services, with plans to create modern, attractive post office spaces to appeal to millennials. It mentions historical buildings and the company's efforts to make them relevant to younger generations. The paragraph also explores the competitive advantages PT Pos offers, such as its extensive network of post offices, which sets it apart from competitors focusing on urban areas. The company's strategy includes leveraging its nationwide presence to cater to a broader customer base, including those in rural areas who may not have access to other financial services.

10:06

๐Ÿ’ผ Financial Inclusion and Market Opportunities

The script focuses on the financial inclusion efforts of PT Pos Indonesia, aiming to serve those without bank accounts, particularly in non-urban areas. It discusses the company's courier service, which contributes significantly to its revenue, and the logistics service, which has seen remarkable growth. The paragraph also addresses the challenges in the e-commerce market, where PT Pos has not been as successful as its competitors. It highlights the importance of social media for transactions, which has surpassed marketplace platforms. The company recognizes the need to improve its presence in the marketplace and social media to attract sellers and buyers. The script also touches on the growth of small, segmented marketplaces and the opportunities they present for PT Pos to collaborate and expand its services.

15:06

๐Ÿš€ Digital Transformation and Future Prospects

The final paragraph discusses the digital transformation of PT Pos Indonesia and the challenges it faces, particularly in terms of human resources. It mentions the company's efforts to improve its services and become a top choice for customers in the marketplace. The script also addresses the growth of small, segmented marketplaces and the opportunities they present. It talks about the company's digital marketing strategy and the importance of customer acquisition and retention. The paragraph concludes with a call to action for viewers to share their thoughts on PT Pos's prospects and to engage with the content by subscribing, liking, and turning on notifications.

Mindmap

Keywords

๐Ÿ’กTransformation

Transformation in the context of the video refers to the process of change and improvement that PT Pos Indonesia is undergoing. This includes shifting from a traditional postal service to a more digital and comprehensive logistics company. The script mentions how under the leadership of Faisal Jumadi, PT Pos is launching new services and refocusing its mission to become one of the top three courier service providers in Indonesia.

๐Ÿ’กDigitalization

Digitalization is the conversion of various information and processes into a digital format. In the video, digitalization is a key strategy for PT Pos Indonesia's transformation. It involves moving from physical interactions at post offices to digital channels, enhancing services through technology, and embracing e-commerce opportunities.

๐Ÿ’กE-commerce

E-commerce refers to the buying and selling of goods or services using the internet, and it is a significant driver for PT Pos Indonesia's growth. The video discusses how the company is adapting to the rapid growth of e-commerce in Indonesia, which has seen a 150% increase in three years, by offering logistics and courier services to capitalize on this trend.

๐Ÿ’กLogistics

Logistics is the management of the flow of goods between the point of origin and the point of consumption. In the script, PT Pos Indonesia is expanding its logistics services, which include supply chain management, transportation, and international cargo. The company aims to capture a significant market share in the logistics industry, which is growing rapidly due to e-commerce.

๐Ÿ’กCourier Service

Courier Service is the system used for the delivery of messages, packages, and mail. The video highlights PT Pos Indonesia's efforts to improve its courier services to compete with other major players like JNE and J&T. The company is focusing on becoming one of the top three courier service providers in the country.

๐Ÿ’กFinancial Services

Financial Services in the video refers to the economic services provided by the finance industry, which includes credit, insurance, banking, accounting, and investment services. PT Pos Indonesia is expanding into financial services to offer more digital transactions and reach customers who do not have access to traditional banking services.

๐Ÿ’กMarketplace

A marketplace in e-commerce refers to a platform where multiple sellers can list their products for buyers to browse and purchase. The video discusses the challenges PT Pos Indonesia faces in the competitive courier service market, particularly with the rise of online marketplaces where sellers choose their preferred courier services.

๐Ÿ’กSocial Media

Social Media is used in the video to describe platforms where users can create and share content or participate in social networking. It is noted that social media is becoming a significant channel for e-commerce transactions, which PT Pos Indonesia is looking to leverage for its services.

๐Ÿ’กInnovation

Innovation in the video refers to the introduction of new ideas, products, or methods to improve services and operations. PT Pos Indonesia is embracing innovation by launching new services like Q-POS and exploring digital platforms to stay competitive in the evolving market.

๐Ÿ’กProperty Services

Property Services in the context of the video pertains to PT Pos Indonesia's plan to create 'Post Blogs', which are creative spaces that combine postal services with modern amenities like cafes and music, targeting the millennial demographic and revitalizing historical post office buildings.

๐Ÿ’กFinancial Inclusion

Financial Inclusion is the concept of ensuring access to financial services and adequate credit where it is needed by vulnerable groups. PT Pos Indonesia aims to enhance financial inclusion by offering financial services to those who are unbanked or underbanked, particularly in rural areas.

Highlights

Pos Indonesia is undergoing a significant transformation after a long period of stagnation.

Under the leadership of Faisal Jumadi, Pos Indonesia is aiming to become one of the top three courier service providers in Indonesia.

Faisal Jumadi received the 'Best CEO Driving Transformation' award within seven months of his appointment.

Pos Indonesia is shifting its focus to become a digital company, with four main service areas: courier services, logistics, financial services, and property.

The company is adopting new business models, such as not recruiting employees for delivery but partnering with existing delivery services.

Pos Indonesia operates 24/7, including holidays, with some post offices open 24 hours.

The company offers free shipping programs and has 1000 agenpos supplied to remote areas like pesantren.

Logistics is a significant growth area for Pos Indonesia, with a focus on supply chain, transportation, and international cargo.

Financial services are being digitized, with Pos Indonesia aiming to have 200,000 agenpos by the end of the year.

Property services are also being innovated with the concept of 'post blog', creating modern and attractive spaces for millennials.

Pos Indonesia has a historical advantage with its extensive network of post offices across the country.

The company is targeting not only urban areas but also has a significant presence in rural areas, which is a large untapped market.

Pos Indonesia is focusing on financial inclusion, aiming to serve those who do not have bank accounts, especially in non-urban areas.

The company is leveraging its historical brand recognition and customer trust to compete with newer players in the market.

Pos Indonesia is embracing digital marketing and social media to reach a wider audience and improve its online presence.

The company is aware of the challenges in the e-commerce and social media marketplace and is actively working to improve its position.

Pos Indonesia is looking at opportunities to partner with local entrepreneurs and small businesses to expand its services.

The company is investing in digital services and is committed to continuous improvement and addressing customer feedback.

Faisal Jumadi emphasizes the importance of transformation and innovation despite the challenges and pain it may cause.

Pos Indonesia is looking to the future with plans to improve its services and become a top player in the courier service industry.

Transcripts

play00:00

Hai perusahaan yang berumur hampir tiga

play00:01

abad ini sedang bertransformasi setelah

play00:04

mati suri cukup lama Pos Indonesia

play00:06

serius berbenah di bawah kepemimpinan

play00:08

Sio barunya Bapak Faisal Jumadi pt.pos

play00:11

meluncurkan Q pos-pos sedan post blog

play00:14

serta refocusing pos lock misinya

play00:16

menjadi top three penyedia layanan kurir

play00:19

di Indonesia dan hanya dalam waktu tujuh

play00:21

bulan sejak pengangkatannya Pak Faisal

play00:23

mendapatkan anugerah bmn Sebagai best

play00:26

CEO Driving transformation 21 Wow apa

play00:30

aja sih yang dia lakukan apa strategi

play00:32

pemenangan PT Pos atas JNE j&t dan

play00:35

secepat apa saja tantangannya nah

play00:37

daripada kita main tebak-tebakan lebih

play00:39

baik kita tanya langsung aja yuk ke

play00:41

Faisal dalam episode pertama di insiden

play00:43

ini beliau blak-blakan membuka semua

play00:46

kartunya tanpa saringan sedikitpun aduh

play01:00

Hai selama belasan tahun Pos Indonesia

play01:02

menjadi andalan generasi saya dan

play01:04

generasi Sebelum saya dalam menjalin

play01:06

komunikasi vapors dengan motor warna

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orange nya selalu kita nanti

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kehadirannya dia adalah sang pembawa

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berita dia adalah penerus pesan yang

play01:15

tidak pernah gagal mengantarkan

play01:16

Kerinduan ke pangkuan sang kekasih hati

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hingga kemudian teknologi email semakin

play01:21

populer media sosial bermunculan

play01:23

WhatsApp jadi keseharian seketika itu

play01:26

motor orangnya Pak Pos tidak pernah lagi

play01:28

datang berkunjung tulisan tangan Diatas

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Kertas bertuliskan minyak wangi tidak

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pernah lagi melayang keberadaan rumah

play01:34

semuanya digantikan dengan rangkaian

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teks diatas layar yang dingin tertumpuk

play01:39

oleh gambar-gambar dunia yang utopis

play01:42

Kerinduan berubah menjadi Obsesi dunia

play01:45

menjadi tidak sabaran

play01:48

Hai Namun demikian bukan berarti Pak Pos

play01:51

jadi nggak punya kerjaan pertumbuhan

play01:53

bisnis ekspedisi membuat papos berubah

play01:55

menjadi pengantar barang kemudian

play01:56

pesan-pesan ekspedisi baru bermunculan

play01:58

Tiki yang sudah berdiri sejak 1970

play02:01

melahirkan JNE kemudian muncul Wahana

play02:03

j&t sicepat mereka semua menunggangi

play02:06

gelombang besar bisnis e-commerce yang

play02:08

tumbuh 150 dalam tiga tahun pangsa pasar

play02:11

bisnis ekspedisi pun ikut tumbuh 15%

play02:14

pertahun tapi saya pt.pos Gagal

play02:17

menangkap peluang itu dengan baik

play02:19

sementara pesaing-pesaingnya melesat

play02:21

cepat memakan kue pasar yang semakin

play02:23

hari semakin menggiurkan pt.pos harus

play02:26

menerima kenyataan berada di posisi

play02:28

keenam Tertinggal jauh dari

play02:30

pemain-pemain lainnya pada bulan

play02:32

September 2002 puluh menteri bmn Erick

play02:34

Thohir mengangkat Bapak Faisal Jumadi

play02:36

yang sebelumnya menjabat sebagai chief

play02:38

of digital bisnis and Innovation di

play02:40

Telkom Indonesia menjadi CEO PT Pos

play02:43

Indonesia yang baru beliau diminta untuk

play02:45

melakukan trend around pada PT Pos

play02:48

Indonesia

play02:48

Hai dengan mengubahnya menjadi sebuah

play02:50

perusahaan digital dalam waktu singkat

play02:53

Faisal pun langsung tancap gas ada empat

play02:57

area layanan yang jadi andalan payzapp

play02:59

yaitu layanan kurir layanan logistik

play03:01

pelayanan finansial dan Properti apa sih

play03:04

yang ditawarkan PT Pos pada

play03:05

masing-masing area layanan tersebut apa

play03:07

unit value proposition dari PT Pos yang

play03:10

memberinya keunggulan untuk bisa menang

play03:12

Bagaimana strategi pemandangannya Apa

play03:14

tantangan yang dihadapi terus gimana

play03:16

progresnya saat ini kita langsung denger

play03:19

aja ya jawabannya dari Pak Faisal Oh ya

play03:21

sebelumnya bagi temen-temen yang belum

play03:23

subscribe channel ini silahkan tekan

play03:25

tombol subscribe yang ada di salah satu

play03:29

contoh digoreng service dengan bisnis

play03:33

model baru maka kita tidak lagi rekrut

play03:36

karyawan untuk pengantar penjemput itu

play03:38

kanvasing maka kita rekrut orang er ya

play03:40

kita kita benchmark Le gojek.di tidak

play03:44

ngantuk orang ya Karena untuk bukan

play03:45

kompetensinya post tentang angkut barang

play03:48

saja

play03:48

Dokumen itu kemudian kita sekarang

play03:52

sabtu-minggu beroperasi itu tidak ada

play03:55

libur tanggalan boleh merah tapi Pos

play03:57

Indonesia tidak ada tanggal merah gitu

play03:59

ya bahkan sekarang kita sudah ada

play04:02

program beberapa kantor pos 24 jam buka

play04:05

kemudian kita sebelah kanan itu kita

play04:08

punya aplikasi yg posting aja gitu Ya

play04:10

udah kita punya program gratis ongkir

play04:12

kemudian kita juga minyak program 1000

play04:14

agenpos dipasok pondok pesantrennya di

play04:17

logistik kitabnya PT Pos logistik yang

play04:19

ada tiga portofolionya di logistik yaitu

play04:23

supply Chains transporting Who sing

play04:26

kemudian domestik domestik Project jadi

play04:28

project project Logistics contract

play04:30

Logistics kemudian International cargo

play04:32

project ini memang ini sekarang tumbuh

play04:35

luar biasa cargo project ini poslog

play04:38

sudah mulai tahun 2009 cuman Raditya

play04:41

setelah 10 tahun lebih ada di industri

play04:44

logistik tidak tumbuh jadi Hanya Jadi

play04:47

pemain Pinggiran

play04:48

Nah kita refocusing logistik Mana yang

play04:52

mau diambil karena logistik ini sangat

play04:54

recommended post slide ini belum ketemu

play04:57

jadi nggak ketemu fokusnya dimana ini

play04:59

untuk 2021 ini saya refocusing coba kita

play05:04

bantu dulu beler ruangan ini spending

play05:06

seperti dislike saya 280 triliun saw

play05:10

spending logistik betul sudah luar biasa

play05:12

kalau kita bisa ngambil lapar Market

play05:16

Share BUMN 10% saja itu sudah

play05:35

28996001600140 namanya posts by pose ini

play05:39

sebetulnya adalah financial service nya

play05:42

pos yang dulunya interaksinya analog

play05:45

atau physical ya di kantor pos dan agen

play05:47

pos and

play05:48

atau punya interaksi digital channel

play05:51

digital untuk ini juga apa baru saja

play05:53

kita mulai gitu ya kemudian ada juga

play05:56

agen-agen postpaid target kita akhir

play05:59

tahun ini bisa 200.000 agenpos Beb kalau

play06:02

brilink.bri punya 500.000 kita saat ini

play06:05

baru punya 54000 masih 10 persennya BRI

play06:08

kita akan akselerasi jadi 200.000 agen

play06:11

pospay yang terakhir mungkin di properti

play06:13

kita akan bikin post blog konsep pas

play06:16

blog ini seperti m-block ya jadi kreatif

play06:19

hak kita akan bikin satu di Jakarta di

play06:22

Pasar Baru di Surabaya di Kebon Rojo dan

play06:25

di Medan di Lapangan Merdeka jadi

play06:26

atraksi milenial segitu ya anak-anak

play06:29

muda kalau datang ke kantor Pos tuh ada

play06:32

cafe di sana ada musik ada kita

play06:35

kerjasama dengan pengelolaan blok Siak

play06:36

nanti suasananya mirip seperti m-block

play06:39

dan gedung-gedung kita itu bersejarah

play06:42

usianya lebih dari 100 tahun dan

play06:44

anak-anak muda sekarang ini suka dengan

play06:46

apa back to zaman-zaman

play06:48

tersebut number secara mereka suka

play06:50

sekali dan kita punya ratu ada 102

play06:53

gedung bersejarah termasuk yang Surabaya

play06:55

di kebun Project to bekas sekolahnya

play06:57

Bung Karno ya SMP itu Bung Karno disana

play07:01

kita akan tahu ya bahwa inisiatif

play07:04

seperti yang costey kemudian juga chipos

play07:07

itu sebenarnya bukan barang baru gaya

play07:09

artinya saingnya pos juga udah melakukan

play07:11

itu sejak jauh-jauh hari Bahkan mereka

play07:13

sudah punya brand yang melekat di hati

play07:15

pelanggan mereka bisa jadi punya

play07:17

teknologi yang lebih mecure dengan PT

play07:20

Pos nah pertanyaannya adalah apa sih

play07:22

keunggulan atau value proposition yang

play07:25

ditawarkan oleh PT Pos yang memungkinkan

play07:27

pt.pos bisa bersaing bahkan mungkin

play07:30

bahkan mengungguli mereka oke oke bye

play07:32

Devano di pertanyaan yang cukup sulit

play07:35

ini ya jadi memang kalau kita bisa lah

play07:37

unit value proposition ini memang hari

play07:40

ini paling sulit itu mencari itu Zaka

play07:42

Novo dana DHF digital plafon berteduh

play07:46

physical klakson dengan

play07:48

kau punya cinta mereka punya interaksi

play07:50

disitu Yes menuju makam yang mereka

play07:55

kerjakan telah bekerjasama dengan bahaya

play07:59

tersebut diambil di ATM bisa diambil di

play08:01

Indomaret weekend dengan mereka di

play08:04

financial tapi kelebihannya kita tadi

play08:07

kita punya agenda ribuan punya kantor

play08:10

pos ribuan itu jadi file yang berbeda

play08:14

mereka marketnya hanya milenials kita

play08:17

terjun marketnya woi bukan hanya orang

play08:20

desa jangan salah ya Banyak sekali

play08:22

pelanggan kita ini yang takut masuk Bah

play08:25

masuk banget ya takut nggak pede Pak

play08:27

pakai sarung pakai sandal jepit itu

play08:29

nggak pede masuk tapi kalau masuk kantor

play08:32

pos itu rasanya seperti masuk rumah

play08:34

sendiri seperti rumah sendiri gitu ya

play08:37

itik itu masih Bang itu anak muda yang

play08:41

tinggal bukan di perkotaan itu masih

play08:44

masih seperti jangan dikira seluruh

play08:48

ada Indonesia tipe Depag misalnya gini

play08:51

Pak pedagang rokok ya punya warung itu

play08:54

punya kios rokok gitu menyetor uang cash

play08:57

Kemana mereka kantor pos warung-warung

play08:59

kaki lima gitu itu cash bisnis anda tahu

play09:03

teman-teman transaksi cash di seluruh

play09:06

Indonesia tiap hari itu 53 kalau Mirsa

play09:09

disini sudah kadang pakai semuanya pakai

play09:12

oleh pakai transfer pakai credit card

play09:15

debit card itu hanya yang ada di sini

play09:17

jadi transaksi cash per per hari

play09:20

rata-rata di Indonesia tuh Rp50.000 jual

play09:24

beliotomotifwts kalau kemana Alfamart

play09:26

Indomaret masih banyak yang pakai jarang

play09:29

yang pakai UFO dan alien aja gitu up

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masih banyak yang apalagi di desa di

play09:35

kampung di kecamatan kefir setahun 15000

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triliun cash transaksi Rp15.000 cash

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transfer informasi juga yang cukup sakit

play09:47

Dr itu punya

play09:48

200.000 agen brilink setahun

play09:51

transaksinya berapa 800 lilin hanya

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800ribuan itu seperlimabelas dari cash

play09:57

transfer jadi perlu dikeroyok ini jadi

play10:00

pasarnya masih luas ya Bri punya 500.000

play10:03

agen.bni punya Kalau enggak salah

play10:05

200.000 Mandiri punya Rp100 kita punya

play10:08

54000 mungkin yang lain BCA atau punya

play10:11

agen-agen jasa keuangan belum habis

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untuk mengambil market 15000 triliun

play10:17

transaksi portal file service Barry

play10:20

white Open makanya fintech berkembang

play10:22

semua fintech up bikin apa saja

play10:24

berkembang lainnya statistik juga 40%

play10:28

pemilik Smartphone tidak punya banget Om

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nah ini risiko 40% pemilik Smartphone

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tidak punya banget jadi terjadi setting

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yang luar biasa jadi anak-anak muda

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sekarang nggak perlu banget Susah

play10:46

register sebagai walaupun sudah ada

play10:48

hai apa namanya Genius gitu ya digital

play10:51

banking tetep aja mereka masih pake

play10:53

fintech juga air yang menarik smartphone

play10:56

sekarang itu sudah sudah luar biasa

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makanya mau nggak mau kita masuk ke

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disitu service pasarnya transaksi cash

play11:03

yang masih besar kepemilikan smartphone

play11:06

semakin merata itu dan tadi

play11:09

pandangan-pandangan baru terhadap papa

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fintech dan sebagainya itu berkembang

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luar biasa ya kita ikut disitu termasuk

play11:17

ecollection luar biasa Bagaimana

play11:19

misalkan Mayora GTA distributor besar

play11:22

kita punya dua orang di seluruh

play11:24

Indonesia diseluruh warung dan tubuhnya

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itu kan Oke semua menagih kas dan

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sebagainya lah itu sedang kita salah

play11:33

satunya Apakah artinya berarti PT Pos

play11:37

Indonesia ingin menggarap segmen yang

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berbeda dibandingkan lo main sekarang

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JNE dan sebagainya oleh dispesifikan

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kapak it definisi segmennya bapak yang

play11:47

digarap h

play11:48

Hai kalau akan Theresia Ya nggak papa

play11:51

nggak papa besok kalau financial

play11:53

Services kita masuk ke financial inklusi

play11:56

orang yang belum nya rekening bank kaum

play12:00

milenial kemudian Tingkir tinggal di non

play12:04

perkotaan itu kan itu yang target market

play12:07

di finanza nah di Courier service kita

play12:09

tuh masih masih jadi terserah aja

play12:12

kontributor terbesar dari empat

play12:13

portofolio itu nomor satu wujud menjadi

play12:17

sekitar 50% tubuh service 20-30 file

play12:21

service kedua justru ketiganya Logistics

play12:25

service sekitar 13 persen sisanya

play12:27

property Services Courier service ini

play12:30

kita masih cukup strong kita terus

play12:33

terang aja kekalahan telak kita itu di

play12:35

marketplace memang marketplays ini unik

play12:37

dengan apa namanya banyaknya konsolidasi

play12:41

konsolidasi industri jatuh market ada

play12:45

tiga merusak yang sekarang tren

play12:46

konsolidasi yaitu Korea

play12:48

kemudian marketplace dan payment yang

play12:51

tiga ini sekarang mencari formulasi

play12:54

saling anu saling apa konsulide misalkan

play12:58

gojek dengan Tokopedia gojek punya dua

play13:01

orang punya kurir Eh punya butir dan

play13:03

Puncak payment Tokopedia punya marketist

play13:05

kemudian j&t dengan shopee ya kemudian

play13:08

ini masing-masing membuat konsolidasi

play13:10

konsolidasi jadi kita gelang kalah di ma

play13:13

checklist maka mau gak mau Pak karena

play13:16

geser ke rumah Tebet memang ada 2,22

play13:19

transaksi e-commerce satu transaksi di

play13:21

marketplace dua transaksi di sosial

play13:23

media riset mengatakan transaksi di

play13:27

social media itu lebih besar dari

play13:29

marketist Nah jadi kalau kita mau

play13:31

ngomong segmen terus terang aja

play13:32

marketplace kita akan perbaiki terus

play13:34

supaya kita jadi pilihan karena di

play13:37

marketplace ini unik seller yang milih

play13:39

ngurir setelah dipilih oleh seller

play13:41

dipilih lagi oleh gallery2 filter mau

play13:44

nggak mau terserah aja kita kita akan

play13:47

menjadikan

play13:48

seller Para webmd pemilik baterai

play13:51

menjadi agen pos ini terjadi karena

play13:53

seller mempengaruhi pemilihan kalau dia

play13:56

jadi agen pos etnis ya mendapatkan

play13:58

discount ongkirnya yang kedua sosial

play14:03

media jadi banyak sekali orang itu cuma

play14:07

window shopping banding-bandingkan pada

play14:12

saat beli tidak diet marketplaza belinya

play14:15

langsung melalui sosial media kalian

play14:17

lihat fb-nya ada Instagramnya detik top

play14:20

dia langsung transaksi yaitu setelah itu

play14:23

plastik itu dan itu lebih disukai oleh

play14:26

seorang pembeli itu banyak yang kontak

play14:28

langsung tanpa dan riset mengatakan

play14:30

sosial media transaksi di sosial media

play14:33

sekarang sudah jauh lebih juga jauh

play14:35

lebih besar dari jumlah ini menarik di

play14:38

sosial media terus terang aja kita

play14:39

sekarang mulai aktif gameband di sosial

play14:42

media sosial media bukan sellernya udah

play14:46

kita garap layarnya G

play14:48

masuk ke Digital marketing ya Nah sosial

play14:51

media ini yang menarik karena dia

play14:53

produknya kebanyakan produk lokal jadi

play14:56

anak-anak apa Oh banyak sekali sekarang

play14:58

anak-anak muda kreatif produsen goods

play15:01

dari rumah itu yang tumbuh pesat makanya

play15:04

Kenapa sosial media sekarang nomor satu

play15:06

transaksinya Itu tab saya ngambil dari

play15:10

rezeki kita coba menariknya di Mercedez

play15:16

sekarang banyak tumbuh marketplace

play15:18

kecil-kecil yang marketplace yang

play15:19

segmented Nah ada marketplace yang

play15:22

dibuat hanya untuk barang-barang pasar

play15:24

contoh bantu itu itu marketplus yang

play15:26

hanya fokus di menjual benda pasar di

play15:30

Kota tertentu itu banyak sekarang tumbuh

play15:33

karena sangat mudah yang membuat

play15:34

marketplace jadi marketplace sekarang

play15:37

ada yang skalanya nasional tapi banyak

play15:39

sekali yang skalanya regional bahkan

play15:41

lokal dan ada bahkan yang nasional tapi

play15:45

hanya menjual produk yang sangat

play15:47

spesifik nah Ko

play15:48

gratis kita nya terus apa tidak hanya

play15:51

fokus ke yang nasional yang jumlahnya 9

play15:54

besar Tuhan ya Tokopedia Bukalapak

play15:56

shopee JD ID Zalora waktu 9 Topman lebih

play16:01

nikah itu Tornado pasti kita masuk ke

play16:04

sana tapi banyak sekarang tumbuh Marquez

play16:06

di berbagai keuntungan kita we have

play16:10

lodash Madrid cabang yang semuanya ada

play16:14

pimpinannya dan semuanya offroad dengan

play16:16

tadi ama Insert baru entrepreneur Saya

play16:19

minta kamu harus lihat opportunity

play16:21

bekerjasama dengan seluruh narkoba

play16:23

segampang kita buka epip watutulis itu

play16:26

langsung Kirimnya via pos sebelum orang

play16:29

lain mikir kita usah pikir itu akhir itu

play16:33

biaya membuat platform-tools berkecil

play16:36

kontribusi terhadap cost-nya besar

play16:38

tubuhnya marketing sehingga memang semua

play16:42

investor nanti Apakah itu Sip investor

play16:45

satu nanti Seri A serie b dan seterusnya

play16:46

itu memang lebih

play16:48

sebanyak masuk ke marketing kos di

play16:52

mungkin 9010 lah biaya Punten Pak Bong

play16:55

10% 90% marketing kit karena bisa

play16:58

meningkatkan valuasi jumlah Apache

play17:01

mb-nya CCTV nya itulah meningkatkan

play17:03

valuasi dari marketing Nah kita

play17:06

sebaliknya yang terjadi mereka

play17:09

diawal-awal enggak profit tapi gajinya

play17:13

naik karena tadi gross apa omzetnya luar

play17:17

biasa Dahsyat pertumbuhan eksponensial

play17:20

kita ini berangkat dari lazy masuk ke

play17:23

digital service ini kita dikunci tetep

play17:28

aja bukunya marketingnya tahu sendiri

play17:33

kalau di tradisional marketing teori

play17:38

maksimal tidak ini kenapa ya supaya

play17:41

masih profit channel extend

play17:45

channel-channel chanel-chanel

play17:48

karena extend channel kita lebih memberi

play17:51

manfaat yang kita tonjolkan Benefits

play17:53

untuk customer existing dan juga kalau

play17:57

bisa-bisa aku aku air akuisisi new

play18:00

customer kita memang ya by daz bisnis

play18:04

model Ya beda berangkatnya beda kita

play18:06

bukan Epic digital jadi nggak bisa kita

play18:08

dan tidak dijual lainnya masalahnya

play18:10

belum ada polisi posting dijual bisa

play18:12

mainkan valuasi biasalah ya diawal-awal

play18:18

and pasti banyak Bugs banyak eaccess

play18:20

terus itu cliptec itu terus kita

play18:23

perbaiki ya seperti bagaimana di situs

play18:26

tetaplah tak ada yang sempurna terus

play18:29

kita perbaiki banyak kritik banyak saran

play18:32

banyak yang mencaci tapi chuke nah itu

play18:35

yang harus transformasi memang penuh

play18:38

dengan Painful tapi harus dilalui tapi

play18:41

rasanya kalau yang di pos ini fasenya

play18:44

mungkin masih di baru early grosfeld ya

play18:47

kalau pos Facebook

play18:48

playgroup hacking cinta mulai tumbuh dan

play18:51

dengan ini memang kita harus apa Cari

play18:56

cara-cara untuk grup hacking yang tidak

play19:00

menyebabkan beli dingin kita tahu

play19:01

sendiri kalau marketing campaign Enggak

play19:03

murah gitu Nah itulah tadi ringkasan

play19:07

obrolan saya dengan Pak Faisal Jumadi

play19:09

dan sekarang anda mungkin bertanya nih

play19:12

Apa sih tantangan yang paling besar yang

play19:14

beliau hadapi saat berupaya

play19:15

mentransformasi PT Pos Indonesia

play19:17

jawabannya Anda pasti sudah menduga nih

play19:21

SDM nah di episode berikutnya kita akan

play19:24

kupas tuntas urusan SDM PT Pos Indonesia

play19:27

ini sementara itu apa-apa dengan anda

play19:29

tentang peluang PT Pos untuk menjadi top

play19:31

three penyedia layanan kurir di

play19:33

Indonesia dan apa alasannya tulis

play19:35

jawaban anda di kolom komen di bawah ya

play19:37

kita diskusi jika anda menemukan video

play19:39

ini bermanfaat silahkan subscribe like

play19:42

dan jangan lupa untuk menyalakan

play19:45

notifikasinya

play19:46

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Indonesia PostTransformationCourier ServiceCEO InsightsDigital InnovationBusiness StrategyE-commerce GrowthLogistics IndustryFinancial ServicesMarketplace Dynamics