"Strong Hire" vs "Hire" Rating | Top 10 Tips for Product Manager Interviews

LiftoffPM
25 Feb 202415:52

Summary

TLDRIn this Liftoff PM interview lesson, Mark Rose shares his top 10 tips for acing product management interviews. He emphasizes the importance of having robust frameworks, compelling content, strong verbal narratives, and a user-centric mindset. Mark also highlights the need for demonstrating problem-solving skills, strategic prioritization, leadership and influence, execution ability, cultural fit, and technical expertise. His insights aim to guide interviewees from a good 'hire' to a standout 'strong hire', with practical advice on preparation and presentation.

Takeaways

  • 📈 Mastering Frameworks: A strong candidate demonstrates proficiency with frameworks, using them naturally and crisply to articulate their thought process.
  • 💡 Rich Content: The content of your answers must be compelling, coherent, and well-thought-out to engage the interviewer and stand out as a strong candidate.
  • 🎭 Product Management Theater: A strong hire captivates the interviewer with their presentation skills, turning the interview into an entertaining experience.
  • 🚀 Vision and Strategy: Presenting a clear, compelling product vision and strategy that makes the interviewer consider purchasing the product is key.
  • 🧠 User-Centric Mindset: Emphasize deep customer empathy and understanding of user pain points to demonstrate a strong, user-focused approach.
  • 🔍 Problem-Solving Skills: Show your ability to make trade-offs and prioritize effectively by presenting quick and simple rubrics to address complex issues.
  • 💼 Leadership and Influence: A strong hire exhibits leadership not just within their team, but also across different teams and stakeholders, inspiring collaboration and buy-in.
  • 🏋️‍♂️ Execution Ability: Demonstrate a track record of delivering complex projects with multiple teams and integrations, showcasing your ability to bring products to market.
  • 🤝 Cultural Fit: Align your experiences and values with the company's culture, and use authentic stories from your past to connect with the interviewer on a deeper level.
  • 🛠 Technical Expertise: A strong hire has a deep understanding of the technical aspects of product development and can engage effectively with engineers and designers.

Q & A

  • What is the significance of having a strong framework during a product management interview?

    -A strong framework is crucial as it demonstrates the candidate's ability to structure their thoughts and present them in a clear, organized manner. It shows that the candidate is well-prepared and can handle different types of questions effectively.

  • How does one differentiate a good framework from a strong higher framework?

    -A good framework is solid and well-structured, while a strong higher framework is not only those things but also crisp and natural. It should come off effortlessly, without the interviewer feeling like the candidate is reading from a script.

  • What role does content play in earning a strong higher rating in product management interviews?

    -Content is essential; without strong, coherent, and well-thought-out content, a framework is empty. The content needs to be compelling enough to make the interviewer consider the candidate's proposed product or strategy as something they would like their company to build.

  • How can a candidate demonstrate a user-centric mindset during an interview?

    -A candidate can demonstrate a user-centric mindset by focusing on pain points, empathizing with the user, and presenting solutions that genuinely address these issues. The candidate should act as if they are the user, winning the 'Golden Globe' for product management in understanding pain points.

  • What is the importance of problem-solving skills in a product management interview?

    -Problem-solving skills are vital as they allow the candidate to show their ability to make trade-offs, prioritize, and strategize effectively. Strong problem-solving skills can lead to a strong higher rating by showcasing the candidate's capability to make simple, clear, and compelling decisions.

  • How does one exhibit leadership and influence in a product management role?

    -Leadership and influence can be shown by providing clear examples of past instances where the candidate has demonstrated these qualities. A strong hire will not only lead their direct team but also inspire and influence cross-functional teams and leadership.

  • What does execution ability mean in the context of a product management interview?

    -Execution ability refers to the candidate's capacity to bring ideas to fruition, deliver complex projects on time, and ensure that the final product meets the desired value propositions. A strong hire will have a track record of successful executions, even in complex scenarios.

  • Why is cultural fit important when interviewing for a product management role?

    -Cultural fit is important because it ensures that the candidate aligns with the company's values and principles. A strong cultural fit means the candidate is likely to thrive in the company's environment and contribute positively to its culture.

  • How can technical expertise contribute to a strong higher rating in product management interviews?

    -Technical expertise allows the candidate to communicate effectively with engineers and designers, understand the intricacies of product development, and contribute to strategic decision-making. A strong hire with deep technical knowledge can add significant value to the product development process.

  • What advice does Mark give to candidates looking to improve their technical skills?

    -Mark encourages candidates to continue learning and developing their technical skills even after formal education. He suggests learning through hands-on experiences, such as building prototypes, reading engineering blogs, and understanding system design decisions.

  • What is the final piece of advice Mark gives to product management candidates preparing for interviews?

    -Mark advises candidates to invest time in mock interviews, do their homework, and prepare thoroughly. He emphasizes the importance of practice and offers help through resources like the Liftoff PM channel.

Outlines

00:00

🎤 Introduction and Frameworks

The video begins with Kevin Way introducing Mark Rose, a seasoned product manager with experience at Google and Meta, among other companies. Mark is also a product management coach. The discussion quickly pivots to the main topic: Mark's top 10 tips for acing product management interviews. He emphasizes the importance of having solid frameworks that are well-structured and easy to understand. A strong higher rating comes from frameworks that are not only good but also crisp and natural, which demonstrates a high level of expertise and preparation.

05:03

📈 Content and Product Management Theater

Mark discusses the significance of content in interviews, noting that a good framework is nothing without substantial content. To achieve a higher rating, candidates must present strong, coherent, and well-thought-out content that impresses the interviewer. Additionally, Mark introduces the concept of 'product management theater,' where a strong hire entertains the interviewer with their presentation skills, making the experience enjoyable and memorable.

10:03

🛠️ User-Centric Mindset and Problem-Solving Skills

A user-centric mindset is crucial for a hire, as it involves understanding and addressing user pain points effectively. Mark suggests thinking of product management as acting, where the goal is to embody the user persona and convey their needs convincingly. Problem-solving skills are also highlighted, with the emphasis on demonstrating the ability to make trade-offs and prioritize effectively. A strong hire showcases the capacity to simplify complex decisions and present them in a compelling manner.

15:05

🎯 Leadership, Influence, and Execution Ability

Mark talks about the difference between a good hire and a strong hire in terms of leadership and influence. While a good hire shows clear examples of leadership, a strong hire inspires teams both within and outside their direct sphere of influence. Using the analogy of chess, Mark explains that a strong hire is like a player managing multiple chessboards simultaneously, indicating a high level of strategic thinking and leadership. Execution ability is also crucial; a strong hire demonstrates a track record of delivering complex projects successfully, showing an understanding of the intricacies involved in bringing products to market.

🤝 Cultural Fit and Technical Expertise

Cultural fit is essential for a strong hire, and Mark advises candidates to align their experiences with the company's core values and principles. He also touches on the importance of sharing authentic stories that reflect personal challenges and growth. Lastly, Mark discusses the value of technical expertise, encouraging product managers to deepen their understanding of the technical aspects of their field. He suggests that having a strong technical foundation can significantly enhance a candidate's appeal to hiring teams.

Mindmap

Keywords

💡Frameworks

Frameworks refer to the structured approaches or methodologies used in product management to solve problems or make decisions. In the context of the video, a strong framework is described as being crisp, well-laid out, and easily understood, which is essential for a product manager to effectively communicate their thought process and solutions during an interview.

💡Content

Content, in this context, pertains to the substance and depth of the information provided within a framework. The video emphasizes the importance of having strong, coherent, and well-thought-out content that not only answers interview questions but also impresses the interviewer with fresh and creative ideas, thereby achieving a higher rating.

💡Product Management Theater

Product Management Theater refers to the ability of a candidate to engage and entertain the interviewer with their presentation skills during the interview. It involves narrating a compelling story about the product, strategy, and vision in a way that captivates the audience, which is a key factor in earning a strong higher rating.

💡Product Vision and Strategy

Product Vision and Strategy are the guiding principles and long-term plans that shape the direction of a product. In the video, a strong hire is expected to bring thoughtful and compelling product visions that resonate with the interviewer, demonstrating a deep understanding of the market and user needs.

💡User-Centric Mindset

A user-centric mindset is an approach that prioritizes the needs, pain points, and experiences of the end-users in every decision-making process. The video highlights the importance of embodying this mindset to deeply connect with the customer's perspective and showcase empathy, which is crucial for a strong hire.

💡Problem-Solving Skills

Problem-solving skills involve the ability to identify issues, analyze possible solutions, and make decisions considering various trade-offs. In the context of the video, strong problem-solving skills are demonstrated by creating simple, clear, and compelling rubrics that showcase the candidate's ability to prioritize effectively, a key attribute for a strong hire.

💡Leadership and Influence

Leadership and influence refer to the capacity to guide, inspire, and impact teams and individuals, even those not directly reporting to the product manager. The video emphasizes that a strong hire should demonstrate the ability to lead across multiple projects and teams, akin to playing multiple games of chess simultaneously, which signifies a higher level of leadership and strategic thinking.

💡Execution Ability

Execution ability is the practical skill of turning plans into reality, delivering products on time with desired features and value propositions. The video suggests that a strong hire should not only have evidence of execution but also the capability to manage complex projects with multiple teams and integrations, highlighting the sophistication and challenges behind seemingly simple products.

💡Cultural Fit

Cultural fit refers to the alignment of an individual's values, work style, and behaviors with the company's culture and core principles. In the video, it is emphasized that understanding and mapping one's experiences to the company's culture can help achieve a higher rating, with the suggestion that sharing authentic and compelling personal stories can elevate a candidate to a strong hire status.

💡Technical Expertise

Technical expertise is the possession of in-depth knowledge and understanding of the technical aspects related to product development. The video argues that while a good hire has technical capabilities, a strong hire demonstrates a deep understanding of the entire tech stack and can contribute significantly to the technical side of product management, which is seen as a desirable trait.

Highlights

Importance of having strong frameworks during product management interviews

The difference between a good and a strong higher framework is its crispness and natural delivery

Content is key in interviews; it needs to be strong, coherent, and well-thought-out

Entertainment through presentation skills can lead to a strong higher rating

A strong hire should have a clear, compelling product vision and strategy

Acting and embodying the user's persona is crucial for demonstrating a user-centric mindset

Problem-solving skills should be simple, crisp, and compelling to make a strong impression

Strategic prioritization and resource management are signs of a strong hire

Leadership and influence are assessed by how well you lead teams not directly under you

Execution ability and delivering complex projects are critical for a strong hire

Understanding the company's culture and aligning your experience to it is important for cultural fit

Authentic and compelling personal stories can elevate you to a strong higher rating

Technical expertise is valued and can make a candidate stand out as a strong hire

Continued learning and development of technical skills are encouraged even after formal education

The ability to work with engineers and designers effectively is a sign of technical capability

Strong hires demonstrate deep understanding of the technical stack and attention to detail

Adapting to the specific needs of the team, whether technical or strategic, is important

Utilizing resources and mock interviews to prepare for product management interviews

The importance of doing homework and preparation before interviews to ensure success

Transcripts

play00:00

hi everyone welcome back to a liftoff PM

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product management interview lesson my

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name is Kevin way and on today's show we

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have Mark with us and he's going to

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share the top 10 tips to earn a strong

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higher rating for your products

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management interviews so Mark before we

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jump right in do you want to give a

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quick intro and say a few words hi

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everyone I'm Mark Rose I've been a

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product manager for eons and Neons

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working at Google and meta and many

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other companies um I'm also a product

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management coach you can find me at

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product mark by.com product bym mark.com

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and uh one of the most frequent

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questions I get is Mark how can I change

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my answer which I think is probably good

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for a hire how can I make that a strong

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higher all right back to you Kevin great

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thanks Mark so right before we dive into

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that I just want to say that on this

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channel liftoff PM this is your go-to

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destination for your PM interviewing

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tips and career strategies I recently

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land offers from Fang and top startups

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and I spent the last three years helping

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PMS land offers as an interview coach so

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on this channel we're going to have free

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lessons and if you want access to our

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paid course our complete paid course

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just click the link in the description

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or the link in the comments um and

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there's a lot of courses out there but

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you can think of our course on liftoff

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PM as an accelerated program where we

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share everything we've learned from our

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years of coaching clients like yourself

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be continuing to make free content just

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and let us know in the comments any

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other topics you want to see all right

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let's get into it top 10 tips to earn

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that strong higher rating back to you

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mark all right great thank you Kevin

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okay so here they are top 10 tips um

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let's start with number one H number one

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of course is Frameworks um there are

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lots of different types of questions and

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there are lots of different types of

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Frameworks um if you come in with a hire

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what that means is your Frameworks are

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going to be good right they're going to

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be solid they're going to be uh they're

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going to be well laid out but what's the

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difference between a good framework and

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a really strong higher framework and the

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difference is the strong higher

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framework is super crisp right you

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literally know it like the back of your

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hand it just comes off naturally

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organically you don't have to think

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about it you don't have to type about it

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it comes out in nice clean bullets which

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is easy to understand and from a product

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manager interviewer perspective I'm

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might thinking like great this candid is

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a pro let's get

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started number two and this is a big

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picture item this is content right

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framework is nothing without stuffing it

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with amazing content and just to get the

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higher right the content of all these

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interviews have to be strong they have

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to be coherent they have to be well

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thought out right that gets you to the

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higher Zone the question is what's gets

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you to the strong higher Zone that's

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tough actually so in product sense you

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actually have to have your product

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manager interviewer in a position saying

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you know what I want that product that's

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a great great product I like that I

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actually wish our company would build

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something like that that's pretty cool

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or with analytics you want them saying

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like you know that's a fresh take um

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that's a really good derived metric he

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came up with and that's pretty

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interesting or if it's on execution or

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strategy you want people saying like wow

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that uh I never really thought about it

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that way right so it's really thinking

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at a higher level really kind of pushing

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yourself and pushing your product

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manager interviewers with some really

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fresh creative content I know it's hard

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but that's what it takes to get to a

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strong hire and uh number three product

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management theater so what I think is a

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good hire is if you've got a good strong

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verbal narrative right you're getting

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questions you're answering they're

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they're bulleted they're strong they're

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coherent you know kind of like the

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framework um but with a strong hire the

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theater's different right your product

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manager interviewer sitting there um

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they're literally being entertained by

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your presentation skill skills they're

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actually enjoying it right and one way

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to help them enjoy it is type it out

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100% absolutely do a shared experience

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you can you can type it on a Google doc

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you can do it on a whiteboard behind you

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you can do it through um Muro um but if

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you're presenting the experience to your

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product manager interviewer and it's and

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it's coming out like entertainment um

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that is how you get a strong higher

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number theater okay number four product

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vision and strategy so a hire right you

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will have strong product vision and

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strategy right but a strong hire is

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going to bring something that's really

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thoughtful right something that is clear

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something that is compelling again

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something that the person is thinking

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about either for you know the company

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they're usually asking about right which

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is usually their own company or maybe

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it's another product but they're like

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wow um I would actually want to buy that

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product that's a really interesting

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product Vision so if you can come up

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with a product that people actually want

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to buy on the Fly that's a strong hire

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um next is a user Centric mindset so a

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hire is obviously someone who's user

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focused someone who's going to come up

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with pain points someone who's going to

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come up with a list and and have a good

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user Centric mindset a strong hire right

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I want you to think of product

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management as acting right and I want

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you to be the actor in The Persona that

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you're trying to represent in your paino

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right I want you to win the Golden Globe

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for product management in pain points so

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that your product management interviewer

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feels the pain and they're like wow this

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person has really deep customer empathy

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um and that's what it takes uh to make a

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strong

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hire number

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six problemsolving skills so problem

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solving skills are how you show

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trade-offs and things like that you'll

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have a number of questions whether it's

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an analytics question or whether it's a

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or whether it's a um tradeoff question

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or prioritization question um your your

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skills here are about able to put

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together what I call quick and simple

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rubrics right actually higher people who

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do uh hire are people that can

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prioritize and prioritize reasonably

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well but people who are strong hires are

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people that can make it really simple

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crisp and compelling right and if you

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can do that and show very simple

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tradeoffs actually that in a way the

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simpler you can make it and the more

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clear and compelling you can make it um

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is your way to get to a strong higher

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and Mark just to jump in here real quick

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on prioritization I think also what

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might make someone a strong higher is if

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you're able to demonstrate that you

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understand how to strategically get the

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important projects you want even if you

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don't have the resources across the line

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so not only like understanding all the

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levers not only does that mean uh

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prioritizing but also does it mean you

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have to go to leadership and ask for

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more headcounts things like that being

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able to call out these things and

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knowing how to work with leadership on

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these things is also what separates not

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only a strong higher from a higher but

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also someone who is more senior and more

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tenur versus someone who might be seen

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as more of a lower level PM awesome

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thank you Kevin number seven leadership

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and influence um leadership um is

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something with a good hire is you can

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give good clear examples of how you

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showed leadership you showed backbone

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you showed initiative right and and

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these things are evident and it's clear

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people say yes he's a good product

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leader a great product leader is

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actually playing a very different game

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and I like to use chess as an analogy

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because chess is a great game um in the

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game of chess right the simple game of

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chess you're playing with a chess board

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and as a product manager you might be a

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king or a queen or a rook or a bishop or

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whatever position you choose right and

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you're helping the rest of the pieces

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move along the chess board and you're

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basically playing a game of chess and

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you're doing a good job and that's what

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a hiring that's what a hire is a person

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who can play chess well a strong hire is

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a person that's not only playing with

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one chess board but they're playing with

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multiple chess boards at the same time

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they're basically playing multiple

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player chess on multiple games trying to

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increase the odds of games being won in

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multiple chess boards now that's a very

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abstract way to think about it but

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another way to think about it is how are

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you leading inspiring people on teams

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that don't work for you how are you

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leading inspiring people on teams that

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are adjacent to you that look to you and

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say wow this person is doing a really

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great job and analytics or Vision or I

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want to work on that if you can show

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evidence of that that makes a strong

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hire number eight um execution ability

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you know uh one of the things I know

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lots of the companies trying and weed

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out is what I call the Ivory Tower

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product manager I'm sorry I hate to pick

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on companies like Accenture but you know

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the type of people that come in that

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have done the I've done the Consulting

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route and they can tell you exactly what

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to do but they can't tell you how to do

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it at all they can't actually do it at

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all um that's exactly the person that uh

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the the Fang companies don't want to

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hire so a good hire is someone who has a

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you know strong evidence of execution

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right they're come in like look I'm

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going to build product one two and three

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and they have a strong evidence of

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Building Product one two and three on

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time uh with great features that have

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compelling value propositions that you

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know meets all the meets all the things

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but I I think what makes a really

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compelling or like a really strong hire

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is someone who has really complex

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projects right so it's one thing to

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deliver a product right but you have to

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really deliver complex projects with

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lots of teams lots of Integrations lots

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of complexity so the more sophistication

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you have in the product complexx

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complexity and that's by the way that's

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not talking about what the product looks

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like right a beautiful product is like

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the simplest thing in the world Google

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search great example right textbox go

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button button search button I should say

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right very simple consumer uh

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implementation um but the but the

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product behind it is fantastically

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complex right so this also depends a

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little bit on your product portfolio but

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um exceptional um people who are

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exceptional and people who are strong

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hires are able to demonstrate how the

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very simple products they made are

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actually very very complex underneath

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and uh took mountains to move them to

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kind of bring them to Market so if you

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can tell that story um you can be a

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strong higher and I'd also jump in here

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and say think about what are the

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strengths of the company or the products

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around the specific team that you're

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building this product for are there any

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flywheels you can tap into does this

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product become stronger because it's

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used in conjunction with other products

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within the same portfolio being able to

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call out all of these things also shows

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how you have a strategic mind and helps

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you get that strong higher

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rating awesome thanks Kevin

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number nine cultural fit um I love

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cultural fit because actually I think

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it's somewhat misunderstood um so on a

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higher basis you're going to do your

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homework right you're going to find out

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what the key values of the company are

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that you're looking for you're going to

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look up their leadership principles

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you're going to look up their core

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values you're going to look up their

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letters to shareholders all these things

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so you're going to you're going to

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understand their culture at a high level

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and then what you're going to try and do

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is map your experience to that um to

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that set of uh um criteria I guess you

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could say and align those and tell that

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story and if you're able to do that

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effectively congratulations you've met

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the higher bar and that's good right

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don't get me wrong that's where you want

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to be but the question I always get is

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like Mark great how can I get to strong

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hire and this is where the answers are a

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little bit different and um they'll

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they're different for everybody but what

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I tell people and these are the most

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compelling answers I've ever heard are

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when people dig into stories from from

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their childhood or their early youth um

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times when they've had to face adversity

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or times when they've had to face real

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challenges that almost anyone can share

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that empathy with so what's important

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about those stories that stories makes

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those uh they make them very um

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authentic and they make them very

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compelling right and you can't take that

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away from someone and when you have

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stories that are deeply compelling and

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deeply authentic that's going to move

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you from the higher Zone to the strong

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higher Zone because everyone's going to

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want to work with you because of these

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this amazing background that you bring

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and even it's a very simple and humble

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one from your childhood uh people will

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really really resonate with

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that all right and we have number 10 um

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this one is um I have to admit it's a

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little bit controversial but I'm gonna

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go ahead and go there um number 10 is

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technical

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expertise um yes so a good higher in

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product management um obviously is

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technically capable is able to work with

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engineers and able to work with

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designers and knows what they're doing

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um a strong hire is someone who's

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actually been there built it done that

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um and they have a deep understanding of

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every part of the stack um it's like the

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carpenter who assembles the desk and is

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obsessed about the the back part of the

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desk even though no one can see it so a

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big part of product management and I

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think really great product management is

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having deep technical expertise um if

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you don't have that I encourage you to

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find it because even after you finish

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college I don't have a for example I

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don't have a degree in in computer

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science or actually anything technical

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but I've I've taught myself over the

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years and years and years and years how

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to be Technical and how to dive into

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those details and anyone can learn them

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um uh I like the uh if you remember the

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movie Ratatouille anyone can cook I have

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a corer which is anyone can code um so

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anyone can learn this anyone can learn

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to be deeply technical but it it's kind

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of like the uh the expression um uh

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knowledge is abundant uh but it's the

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it's the desire to learn which is scarce

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uh so if you want to be a strong hire in

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technical expertise um learn some

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technical chops and uh you too will be a

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strong higher C category in the field

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that you want to go in that's a good one

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and I think it depends also based on the

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team there's some teams that might be

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looking for more technical people and

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there's some teams that might be looking

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for more strategic PMS but if you are

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someone who's looking for resources to

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become more technical we do have a video

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on our liftoff PM channel on how

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technical PMS should be you can go and

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read engineering blogs and you can try

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and put together prototypes and you

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should you can try to understand like

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for Designing systems when are certain

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decisions one way door decisions versus

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two we door decisions um being able to

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call out different kind of tradeoffs

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like this is what makes a PM technical

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you don't necessarily need to know how

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to code

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but those are all the different ways

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that PMs can become more Technical and

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we do have a video on that um and I

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would say that these are all great tips

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that Mark showed it's very dependent on

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the role that you're applying to but

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generally if you follow these tips you

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will be able to get that strong higher

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rating versus just a strong uh just a

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higher rating so uh before we close out

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the video thanks for all these insights

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Mark do you have any last thoughts that

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you wanted to share with the audience no

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not at all like I said it's such a

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common question Mark how do I move from

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higher to strong hire I hope these tips

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have been helpful I know you're prepping

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for your interviews uh a big part of

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this of course is doing mock interviews

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and getting prepped and doing your

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homework so um put your time in get your

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mock interviews um we're here to help um

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reach out and uh we would love to help

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you get where you want to go great

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thanks Mark and for the viewers at home

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good luck with your upcoming interviews

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