Curriculum - Design Product To Encourage Voting (with LinkedIn PM)

Exponent
6 Jun 201944:21

Summary

TLDRIn this PM lesson live mock interview, Mitchell Kim, a former LinkedIn PM and current coach, discusses strategies for answering common PM interview questions. He emphasizes the importance of mock interviews and behavioral question preparation. The session delves into designing a digital product to boost youth voting rates in the US, exploring ideas like a LinkedIn-style platform for politicians and social voting apps. Mitchell outlines a structured approach to product management interviews, highlighting the need for clear communication of assumptions and goals.

Takeaways

  • πŸ˜€ The mock interview focused on designing a product or experience to encourage voting, particularly among younger demographics.
  • πŸ” Mitchell Kim, a former LinkedIn employee and PM lesson coach, shared his insights on common PM interview questions and strategies for success.
  • 🎯 The importance of conducting numerous mock interviews was emphasized for interview preparation, as it builds confidence and familiarity with potential questions.
  • πŸ—£ Behavioral questions were highlighted as crucial for showcasing cultural fit, especially at companies like LinkedIn.
  • πŸ€” The interview began with clarifying questions to define the scope of the product design challenge, focusing on a digital solution for the US market.
  • πŸ“Š Mitchell proposed a structured approach to identify user pain points, prioritize them, and brainstorm solutions to address the most impactful issues.
  • πŸ“ He suggested that a lack of political awareness among younger people might be the primary barrier to voting, rather than logistical issues.
  • πŸ’‘ Ideas generated included a social media-style story platform for political candidates, a subscription-based issue and policy discovery platform, a LinkedIn-like profile for politicians, and a social voting app.
  • πŸ“‰ Mitchell prioritized the LinkedIn for politicians concept as potentially the most effective in bridging the gap between voters and political understanding.
  • πŸ‘₯ The interview concluded with feedback emphasizing the importance of structure, clear communication of assumptions, and the balance between qualitative and quantitative reasoning in product management interviews.

Q & A

  • What is the main purpose of the live mock interview session with Mitchell Kim?

    -The main purpose of the live mock interview session is to discuss how to answer common PM interview questions and to explore the process of designing a product to encourage more people to vote, specifically targeting younger demographics.

  • What is Mitchell Kim's current professional status according to the transcript?

    -Mitchell Kim used to work at LinkedIn and is currently on flex due to visa situations. He is also serving as a coach for PM Lesson.

  • What advice does Mitchell give for someone preparing for a product management interview?

    -Mitchell advises doing a lot of mock interviews to become more comfortable and confident, and to prepare compelling stories for behavioral questions that align with the points listed on one's resume.

  • What is the primary focus of the product design discussion in the interview?

    -The primary focus is on designing a digital product experience that increases voter participation, particularly among younger people in the US, by addressing their lack of awareness and understanding of politics and the voting process.

  • What assumptions does Mitchell make about young people not voting in the US?

    -Mitchell assumes that young people might not vote because they don't understand the political system, find it inconvenient to get to voting locations, are not aware of the candidates and their policies, or feel that their voices aren't heard after voting.

  • How does Mitchell approach the problem of increasing voter awareness among young people?

    -Mitchell suggests creating a platform similar to LinkedIn for politicians, where candidates can provide information about their careers, policies, and public appearances, making it easier for voters to understand and engage with the political landscape.

  • What are the potential challenges in creating a 'LinkedIn for politicians' platform?

    -Challenges include ensuring the factuality and objectivity of the information, maintaining up-to-date content, and convincing politicians to actively use and promote the platform.

  • How does Mitchell address the issue of objectivity on the 'LinkedIn for politicians' platform?

    -Mitchell proposes a combination of politicians providing their own information, designated editors curating and validating the content, and allowing the public to request edits or provide support for the information presented.

  • What is the significance of integrating the voting awareness platform with existing social media channels like Instagram or Snapchat?

    -Integrating with existing social media channels can help meet young voters where they already spend their time, making the platform more accessible and engaging for the target demographic.

  • What feedback does Steven provide to Mitchell regarding his approach to the interview?

    -Steven commends Mitchell for his structured approach, summarizing, and checking in regularly. However, he suggests that Mitchell could have integrated more quantitative analysis or metrics into his reasoning and should ensure that his assumptions are clear and defended throughout the discussion.

  • What is the importance of structure in a PM interview according to the feedback given by Steven?

    -Structure is important as it helps keep the interview organized and on track. However, it should not make the interview feel robotic or rehearsed. The candidate should be able to adapt and respond naturally to the flow of the conversation.

Outlines

00:00

πŸ˜€ Introduction to the Live Mock Interview Session

The video script begins with an introduction to a live mock interview session focused on product management (PM) interview questions. Mitchell Kim, a former LinkedIn employee and current PM lesson coach, is introduced as the interviewee. Mitchell shares his experience and emphasizes the importance of mock interviews and preparation for behavioral questions in PM interviews. The host, Steven, encourages viewer interaction and provides an overview of the session's structure.

05:02

πŸ€” Identifying Challenges in the Voting Process for Young People

In this paragraph, the discussion shifts to the main interview question: designing a product to encourage voting. The focus is on understanding the challenges young people face with the voting process. Several assumptions are made, including a lack of understanding of the political system, inconvenience in accessing voting locations, a lack of interest due to perceived similarity in candidates, and a feeling of disenfranchisement after voting. The conversation explores these pain points to identify areas where a product could make an impact.

10:04

πŸ’‘ Brainstorming Solutions to Increase Youth Voter Engagement

The conversation continues with brainstorming potential solutions to increase youth voter engagement. Ideas such as leveraging social media platforms like Instagram and Snapchat for political awareness, creating a subscription-based platform for policy and candidate information, and developing a LinkedIn-style profile for politicians are discussed. The goal is to find a scalable digital solution that can effectively engage younger voters.

15:06

πŸ” Prioritizing the Most Impactful Solution

Mitchell prioritizes the brainstormed solutions based on their potential impact on youth voter engagement. He suggests that while all ideas have merit, creating a 'LinkedIn for politicians' might be the most effective in addressing the core issue of political awareness among young voters. This platform would allow politicians to share their stances and records in a way that is accessible and engaging to younger audiences.

20:07

🀝 Considering the Role of Politicians and Political Parties

The discussion delves into the potential resistance from politicians and political parties in adopting a new digital platform for political engagement. Mitchell considers the importance of gaining the support of politicians to ensure the platform's success and acknowledges the challenge of maintaining neutrality to attract both major parties in the U.S., Democrats and Republicans.

25:09

πŸ“Š Balancing Qualitative and Quantitative Reasoning in Product Strategy

Towards the end of the interview, Mitchell reflects on the approach taken during the session, discussing the balance between qualitative reasoning and quantitative metrics when strategizing product development. He suggests that while qualitative insights are valuable in the early stages of understanding user needs, quantitative measures could provide clarity and direction as the product evolves.

30:09

πŸ—£οΈ Final Thoughts and Interview Feedback

In the final part of the script, the host provides feedback to Mitchell on his performance during the mock interview. The feedback highlights the importance of structure, summarization, and maintaining a conversational tone. The host also encourages viewers to participate and asks Mitchell for his thoughts on the interview process and the use of structure in responses.

Mindmap

Keywords

πŸ’‘Mock Interview

A mock interview is a simulated job interview conducted to help candidates practice their interview skills. In the video, Mitchell Kim, a former LinkedIn employee and PM lesson coach, participates in a live mock interview to demonstrate how to answer common PM interview questions. The mock interview serves as a platform to explore and discuss various aspects of product management and interview strategies.

πŸ’‘Product Management

Product Management refers to the process of guiding a product from its inception to its lifecycle end through planning, development, marketing, and support. In the context of the video, the theme revolves around designing a product or experience to encourage voting, which is a core task in product management. Mitchell discusses strategies for understanding user needs, prioritizing features, and addressing pain points to create a compelling product.

πŸ’‘Behavioral Questions

Behavioral questions in an interview setting are designed to assess a candidate's past experiences and behaviors to predict future performance. Mitchell emphasizes the importance of preparing for behavioral questions, especially at companies like LinkedIn, where cultural fit is highly valued. He suggests having compelling stories ready for common questions about conflicts or changes the candidate has instigated.

πŸ’‘User Pain Points

User pain points refer to the difficulties or challenges that users face when interacting with a product or service. In the script, Mitchell begins by identifying why young people may not be voting, such as lack of understanding of the political system or inconvenience in accessing voting locations. These pain points are critical for product managers to address when designing solutions.

πŸ’‘Digital Product

A digital product is a product that is delivered through digital means, such as software, apps, or online services. The video focuses on designing a digital product to encourage voting, which could include mobile apps, websites, or social media platforms. Mitchell discusses the scalability and potential impact of a digital solution for increasing voter engagement.

πŸ’‘Voting Experience

The voting experience encompasses all aspects of the process by which a person casts their vote, including learning about candidates, casting votes, and receiving results. Mitchell narrows the scope of the interview question to focus on specific parts of the voting experience, such as making it more convenient or informative for young voters.

πŸ’‘Demographic

Demographic refers to a statistical grouping of individuals based on criteria such as age, gender, or income. In the script, the discussion targets younger demographics, particularly millennials, who are seen as an opportunity for increasing voter participation. Understanding the specific needs and behaviors of this demographic is key to designing an effective product.

πŸ’‘Awareness

Awareness, in the context of the video, refers to the level of knowledge or consciousness about political candidates, policies, and the importance of voting among the younger generation. Mitchell identifies a lack of awareness as a key issue and suggests that a product designed to increase awareness could motivate more young people to vote.

πŸ’‘Platform Integration

Platform integration involves combining a new feature or service with an existing platform to leverage its user base and infrastructure. Mitchell discusses the idea of integrating political awareness features with popular social media platforms like Instagram or Snapchat, which are already frequented by the target demographic, to increase the reach and effectiveness of the product.

πŸ’‘LinkedIn for Politicians

This concept, as discussed in the video, refers to creating a professional profile platform for politicians similar to LinkedIn, where they can showcase their career history, policy stances, and political achievements. Mitchell suggests this as a potential solution to increase transparency and awareness about politicians, making it easier for voters to make informed decisions.

πŸ’‘Social Voting App

A social voting app is a concept for a digital product that incorporates social media elements into the voting process to make it more engaging and interactive. Mitchell mentions this as a potential feature to facilitate discussions around voting and candidates, possibly increasing voter turnout by tapping into the social dynamics of the younger generation.

Highlights

Introduction of Mitchell Kim, a LinkedIn PM and PM lesson coach, as the expert for the live mock interview.

Emphasis on the importance of mock interviews for PM candidates to gain confidence and familiarity with the interview process.

Highlighting the significance of behavioral questions in PM interviews, especially at LinkedIn, and the need for compelling stories.

The strategy to focus on younger demographics who are less engaged in voting as the target audience for the product design discussion.

Assumption that younger people are not voting due to a lack of understanding of the political system and candidates' policies.

Discussion on the inconvenience of traditional voting methods and the potential for digital solutions to improve accessibility.

Proposal of a digital product integrated with social media platforms to raise political awareness among younger voters.

Idea of creating a platform similar to LinkedIn for politicians to provide factual and career-oriented information.

Consideration of the challenges in maintaining objectivity and factuality in the proposed digital platform for political information.

Exploration of the potential for a social aspect in voting, leveraging existing social networks to encourage participation.

Analysis of the potential resistance from political candidates and parties to adopting a new digital platform for campaigning.

The importance of user adoption and making the digital product fit seamlessly into the daily routine of the target demographic.

Feedback on the interviewee's performance, emphasizing the need for clear communication of assumptions and goals.

Discussion on the balance between qualitative reasoning and quantitative metrics when prioritizing product features.

Insight into the importance of structure in PM interviews, and how to maintain a natural conversation while being methodical.

Final thoughts on the importance of practice in PM interviews to refine both the structure and the natural flow of the conversation.

Transcripts

play00:00

hey everyone welcome to this p.m. lesson

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live mock interview as you know this is

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a live mock interview where we ask

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experts how they would go about

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answering some common PM interview

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questions I'm super fortunate to be here

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with Mitchell Kim today who is at

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LinkedIn he also was a part of the p.m.

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lesson course and and he is a p.m.

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lesson coach now as well Mitch would you

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want to say anything else about yourself

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yeah Thank You Steven for having me yeah

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I used to work at LinkedIn and some

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situation with my visa so I'm still on

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flex but uh and I've been serving as a

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coach for p.m. lesson and joined up a

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lot and yeah and I'm excited for today's

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session with Steven so looking forward

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to it cool maybe before we jump in like

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any tips or advice that you have for a

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person recruiting right now someone

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who's interviewing right now maybe just

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one piece of advice do you might have

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yeah I guess two things that really

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helped me the most first it's just that

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I did a lot of mock interviews whether

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it was through so I was a client of

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Steven actually when I first got started

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out so I got help professionally too but

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I just grabbed a friend whether it was

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through online or whether it was just a

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friend from school and did tons of mock

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interviews and it just made me a lot

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more comfortable a lot more prepared and

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confident and I just knew what kind of

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questions will be asked during the

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actual interviews and I was able to

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replicate that when I practice so I

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would recommend anyone trying to recruit

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for product management to do a lot of

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mock interviews prior to your interview

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and also another thing is people usually

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don't put much emphasis on behavioral

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questions it depends on companies but

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LinkedIn especially cares a lot about

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the culture that culture fits and people

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that we hire so I would highly recommend

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people to go through your resume look at

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the blood points that you listed in your

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resume and then really make sure you

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have the stories compelling coherence

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stories that you can tell for commonly

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asked behavioral questions like the

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conflicts you had in the past or what

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kind of changes have you instilled in

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your organization's those are pretty

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common questions so

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I think you can prepare for every

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experience that you have listed on your

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resume and then that will make you a lot

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more they'll make you stand out during

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to be of a questions portion of the

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interview so that's another piece of

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advice that I would give awesome yeah I

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I really resonate with the the practice

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is something I tell a lot of people is

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just how important it is to get the

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practice then because you don't realize

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what you don't know until you practice

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you a lot of good feedback and you were

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really good at that I think that's all

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you didn't get to have practicing you

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got a great opportunity yeah

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injury is in hand reach from a Ukraine

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yeah and for those of you watching we

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encourage you to comment with questions

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with thoughts and any constructive

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feedback would be helpful as well and we

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also really would love to have you like

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and subscribe to either the YouTube

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channel or the Facebook you know

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whichever is better for you or both if

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you'd like um it helps us make sure that

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we keep can keep doing these things and

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know that they're valuable to you so

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without further ado let's get into the

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question is that okay with you Mitchell

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sounds great quote so the question that

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I want to ask you today is how would you

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design an experience or a product that

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would encourage people to vote more okay

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I'm gonna take a couple more seconds

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question and then probably ask a lot of

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questions in the beginning since it's a

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little vague I would say um so when you

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say designing an experience and product

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are we talking about like a digital

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product physical product you have a

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preference or do you have a something in

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mind um let's say in the digital world

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given that this is a let's assume were

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interviewing for a digital tech company

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that's great and I think it'd be a more

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scalable solution in this case and then

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are we trying to design you said

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experience or product something that

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covers the entirety of like a voting

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experience from like learning about the

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candidates to like casting their votes

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and then hearing about candidate or the

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results or are we like trying to do have

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a little more focus and then try to come

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up with like a single product in that

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within that experience that is probably

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prominent experience use case it's a

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good question let's focus on the ladder

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I don't want to redesign my call of

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voting a little too much for a short

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interview yeah and then I'm not too

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familiar with like the barding election

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processes outside of the US so is it

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okay if he just constrained it to the US

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and something similar that something

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systems systemically similar to the u.s.

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yeah let's keep it to the US for now and

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we can have a small chat later if we

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want to talk about how to expand to

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different countries totally sounds good

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and like presidential house Senate I

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would assume it doesn't really matter

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and then we'll try to tailor towards all

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kinds of voting experience and election

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processes or do you have something in

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mind here it's up to you yeah yeah yeah

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okay sounds good

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and before last question do you have any

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demographics in mind so are we trying to

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help other people get to like the voting

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location easily or are we trying to

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target the younger population to

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Millennials or do you have anything in

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mind here and it's a good question let's

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just say from our data were specifically

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looking at younger people as people that

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we are seeing there's an opportunity for

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them to vote but they're not voting

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totally and Danny wants to find a way to

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target them and to help bring them in

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you know yeah and then I think it goes

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well with our target of designing a

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digital product since they may be a

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little more tech savvy okay so good

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point you know and yeah would you mind

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if I take like 30 seconds to just

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organize my thoughts a little bit and

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yep go for it and for those of you

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watching I'll be taking notes during the

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session and then I'll be providing

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feedback afterwards to Mitchell so that

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we can make sure we get a good sense of

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how the interview might go in an ideal

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way yeah just uh before I start maybe

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I'll just walk through the process that

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I will talk about and the next 20

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minutes I will probably focus first on

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the different user pain

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in the voting experience like why are

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they not voting why is this particular

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younger generation is just not

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interested in voting and then after

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listening some of those pain points I'm

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gonna go ahead and privatize some of

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them based on some factors and then

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after nailing down the pain point that

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we were solving I will brainstorm some

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solutions and features that we can build

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to solve that pain points and then once

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again prioritize those solutions and

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features based on some criteria that I

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come up with how does that sound yeah

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perfect okay yeah sounds good and so

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first question is like why earn young

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people in the US or not why are they not

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coding and here I think we can make some

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assumptions that a maybe they just don't

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understand how like the political voting

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system works in general so that's like

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first assumption first pain point like

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they don't know how like how Senate this

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electrical system work maybe is that so

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we can work with that

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or maybe just it's just too inconvenient

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on the voting day for them to get to the

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voting location so maybe you can help

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with that or to dig deeper into this a

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little bit maybe younger generations I

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can speak for myself to like prior I

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just like don't know much about politics

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don't really care about the candidates

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like what kind of proposed policies that

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they have in mind it just looks so

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similar to me and then I had this kind

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of negative perception first politics so

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maybe that's something that we can

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tackle so that's like another assumption

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and lastly maybe they're just frustrated

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with political landscape like they would

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cast some boats in the past and then

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they feel like either their voices

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aren't heard because like their

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candidate didn't win it or even if he or

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she won the policies or they just can't

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see in effect in real life how their

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votes their support is changing the

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world in a way that they want to see it

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happens so maybe some of those

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assumptions that we can work with so

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just to summarize again a they just

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don't understand how the system voting

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system works and they just want like a

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primer to that and be it just too

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inconvenient

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to get to the voting locations just the

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logistics is kind of keeping them away

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from voting and third maybe they just

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don't understand the candidates their

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policies like the politics of it or the

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they do understand it but once they cast

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our votes or or show their support they

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just don't seem feel like their voices

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are heard or their candidates are

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winning the election per se

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so after this assumptions unless you

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have something that you really like of

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the four I can just go through them and

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then prioritize them based on what I

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think it's gonna be most impactful how's

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that sound to you yeah thanks for

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checking in and yeah that sounds great

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go ahead and I'd love to see you these

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are a great initial four set of four and

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let's let's talk through them yeah and I

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guess two before prioritizing I guess I

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want to check step back and then think

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about like our goal for this product so

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we said we're building a product single

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product digital product that will help

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younger generations vote more in the US

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and that's the ultimate goal but just

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thinking about this there are certain

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things that come into mind like and I

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think the most important thing is just

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usage and user adoption so voting we're

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just trying to get this younger younger

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users who this days have so many other

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things that are distracting or that they

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can put their attention into but we are

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trying to build this product that can

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fit nicely into this their routine their

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rhythm and stuff like that so I'm gonna

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maybe cut user adoption and usage as our

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primary focus for building this

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experience yeah and and then lastly

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another factor that I will think about

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is like how how crucial is this pinpoint

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and experience of voting and then like I

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really want to tackle the biggest

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problem that is holding them back from

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voting so I will keep that in mind also

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as I practice so looking at these

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don't understand how the political

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voting systems work in general while I

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agree and empathize that it is complex I

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feel like a simple googling or I feel

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like this use case is not as prominent

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or is not as impactful we can solve it

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by not building like a full-fledged

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product but can do it by more contents

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or more awareness in my opinion so

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that's what I think and also second

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assumption of inconvenience of getting

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to the locations I think in my opinion

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once you have the desire and the

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knowledge to vote for you will find a

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way to get to the voting location in my

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opinion so like especially nowadays with

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ride-sharing apps and then in my

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previous school we used to have shuttle

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buses on voting days to help people get

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to the voting location so I think the

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bigger problem here is not the logistics

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or to getting to somewhere to vote it's

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more about the desire and awareness

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that's strong enough for these people to

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have the desire to vote so I would say

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let's focus on the two assumptions that

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really touch on those areas a they don't

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know much about the politics especially

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the candidates and their policies and be

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they do but they feel discouraged

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because when they cast their votes they

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just feel like their voices aren't heard

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and in my case especially thinking about

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our pot our target user group which is

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the younger folks although there I've

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seen younger folks who are especially

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passionate about politics I would assume

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the main reason that is holding these

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people back against from voting is they

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just don't know much about politics

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candidates and proposed policies and I

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feel like although there is some

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frustrating factors if you're passionate

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about it you will still go ahead and

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then cast our vote so thinking about

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this I think the most prominent and most

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impactful use case or pain point that we

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can tackle against is just general

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awareness about the political landscape

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and the candidates and the proposed

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policies that this younger folks that

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would be interested in

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how does that sense yeah it sounds great

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and I really like to break down and how

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he talks about it

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so we're talking about awareness is the

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key goal that we want to push um what's

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a key assumption that we are making here

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that if wrong might change our decision

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yeah so I guess the number one

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assumption here is younger people don't

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vote because they don't know about the

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politics and the candidates the policies

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is the strongest assumptions that we're

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making so testing that will be the most

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important thing for us to validate as we

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build out this experience yep okay great

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so with that assumption in mind let's go

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ahead and drive forward on this idea

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that awareness is the main issue then

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we're not getting our voters to the

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polls yeah Childress yeah yeah thank you

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yeah with this assumption so let the

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question is how do we build a product to

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teach this user population about the

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politics especially the candidates and

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policies and I guess some factors that

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I'll be thinking about is maybe this

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younger folks I mentioned there are a

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lot of things nowadays digitally

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especially that grabs their attentions

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and a lot of their interests maybe is

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there a way we can tie politics and

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voting into their interests and what are

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the mediums and channels that they

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frequently visit and how can we meet

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them there maybe that's one thing that

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we can consider and also just like if I

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were the user because I am that

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demographic younger generation who isn't

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as involved in the political landscape

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like what would I actually use a product

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if it's out in the market is something

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else that I will think about and just

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the right rhythm and a cadence that we

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need to push off the contents to raise

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awareness it's the last thing that I

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would think about yeah and then with

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that if you could give me like like a

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couple minutes to just brainstorm a

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couple solutions and I'll walk through

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them and then prioritize them in front

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of you cool sounds good

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and for those of you who just came in we

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are doing a live mock interview with

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Mitchell who is

play15:34

p.m. at LinkedIn we are doing the

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question how do you design a product to

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encourage people to vote more to engage

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with us we'd love for you to like this

play15:47

video right now and send us reactions

play15:49

and thoughts and comments and and for

play15:53

you to chime in later also if you'd like

play15:55

to ask Mitchel any questions or mean any

play15:58

questions during the interview about

play15:59

this particular interview and you can

play16:04

always subscribe to us on p.m. Westin

play16:07

calm where we have upon ton of online

play16:09

free content for you to put your best

play16:12

foot forward with your PM interview

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that's great yeah and thanks for waiting

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Stephen so I came up with a couple

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features three or four here and I will

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just mention those to you and then if

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you have anything that you like we can

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focus on those or otherwise I will go

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through some right as an exercise later

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to figure out what will be the best

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feature to build out here so one thing

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just thinking about like the right

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mediums and channels and and their user

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rhythm that these younger generation

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folks are more familiar would inspired

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me to think about maybe stories in like

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Instagram story or snap stories style of

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political app where candidates can push

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out short clips of them talking about

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their involvement in the local sector

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they are trying to they're going in the

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election for or just something about the

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policy they're sponsoring or just in

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general just something to raise

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awareness about their campaign so like a

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simple live video campaign platform that

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we can build out for younger generations

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another feel just about this one so is

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this is this something I mentioned it's

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like a separate experience or is this

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integrated into a different like a

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snapchat or an Instagram yeah so I'm

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talking through and then thinking out

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loud as well just and last point that we

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mentioned before

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going to solution it's like would I

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actually download this standalone app I

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think the question

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answer to that in my opinion is no so I

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think it would be the best if you can

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integrate with the existing platforms

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that used users are already on like

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Instagram or snapchat so we can meet

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them at the right medium of the channel

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so yeah okay yeah I don't think that

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means that we should ditch the idea I'm

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totally um just curious how you're

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envisioning it yeah so if we wanted to

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go down this path we could do something

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I think there's creative ideas where we

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could you know partner with Instagram

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and I'm like a section of Instagram

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that's like Instagram 2020 oh and or

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2020 you know yeah right for any or you

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know maybe it's just like an Instagram

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election sure and then we can explore

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the different candidates there so I

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think it still is a good idea

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but it's helpful for me to know where

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your head's at in terms of the

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experience absolutely yeah and yep and

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no expert interrupts no norisse and

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maybe we can test it first with the

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integration idea first that's a little

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cost effective and then if it's taking

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on take we can probably spin it out as a

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separate app so that I think there are a

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lot of things that we can explore there

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with the right channels and another one

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is just that idea of tying the political

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and voting system into the existing

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introvert interest that or maybe the

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locations of these users maybe we can

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build a platform where this users can

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come in and then subscribe to certain

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issue certain interests certain

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locations like San Francisco for as an

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example and then we will regularly send

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out as it digests or build up like a

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discovery platform for these users to

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find candidates find policies that has

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to do with certain regions or certain

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interests that they are particularly

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passionate about so that's another idea

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and maybe the third is when I look at

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when I think about politicians I really

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know where to go to find out more

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information about these politicians I

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usually google them and the wikipedia

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page is pretty hard to navigate

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sometimes and it's a lot of articles but

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some of them are from one side and

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another side and it tends to be a little

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more polarizing rather than factual in

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my opinion so maybe something like

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LinkedIn for

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ditions where it is more tailored

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towards the careers that this

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politicians and policymakers have

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through so not only their prior work

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experiences but how many bills have they

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written and how many have had they

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gotten past or how many appearances in

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public have they been in and then what

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did I say what did I talk about did I do

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any fundraising did I do

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did I run any ads on Facebook per se

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especially in this climate and how

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involved were they in this local scenes

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that they are trying to run for so maybe

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something like that LinkedIn for

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politicians where we can go in and then

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just learn more about this politics

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that's tailored towards this particular

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profession and election and last idea I

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think this is a little bit out there but

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maybe something worth mentioning it's

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just a social aspect of election and

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voting and especially it's something

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that this younger generation is familiar

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with like who is my friend voting why so

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how to make voting a little more fun in

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a social environment like obviously

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there are things that we need to think

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about and hashes because usually in

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democratic society you really don't tell

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other people who you voted for but

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people usually do after in in private so

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maybe we can tap into that space and

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then facilitate the conversation in a

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more civil manner and that in which way

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that would encourage people to vote more

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so that's the last idea

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so just to recap like Instagram snapchat

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style style stories platform where

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candidate can raise awareness about

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their campaigns or policies or election

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in general and second is a platform

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where you can subscribe to certain issue

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or a region and then we will send out

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maybe through our digest or on a

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discovery platform the candidates and

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policies that are specific to the

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interest in locations that you subscribe

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to and maybe third LinkedIn for politics

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politicians where we have a platform

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where you can lay out your footprint as

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a politician and where we can as a voter

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check out those and then

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and show support and lastly who is my

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friend voting cut type of a social

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voting app that could encourage more

play22:21

discussion and voting in general so yeah

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how does this sound yeah awesome

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there's a lot of cool ideas a lot of

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having conversations we can have about

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these ideas yeah I wanted to just first

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focus on Wikipedia a sort of LinkedIn

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for politicians um how do you make sure

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it's factual so yeah we already kind of

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talked about how Wikipedia is not

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totally objective but why would this

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platform be more objective and who will

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be maintaining that information will be

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the politicians what be a curator will

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be the public like how does it formation

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even get there yeah yeah that's an

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interest question if and I think here

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mainly there are three directions that

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we can go with creating the contents and

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editing the contents and validating the

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contents like one is as you said and you

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mention all all three already one is by

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politicians themselves since it is their

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profile or it is their their information

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second we can have a designated editor

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who can curates the information and edit

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them as time progresses and third way is

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crowdsourcing so really relying on the

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public relying on the users that we're

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going after to validate some of the

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claims that this politicians make about

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their experiences and past

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I think there's trade-off to everything

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a politicians I think owning their

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contents will be most factual that maybe

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since it's coming from them so we'll

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have a less risk of maybe we post

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something and then then disputing it so

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it will be coming from them originally

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and they will have more vested interest

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to keep this contents fresh and up to

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date so that's one thing that we can

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rely on but obviously there is knowing

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knowingly some trust issue with the

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public and the politicians so some

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people may ask hey this platform is just

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shiny thing where politicians really

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look good but we don't really know the

play24:32

full picture so there's that side of a

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risk with having a solely relying on the

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politicians to have the information

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up-to-date and the editor I think it

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could be the most objective source of

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information if you'd be careful in

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selecting the right numbers and variety

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of editors but also there's a

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scalability issue as we build out the

play24:54

platform so there's that and

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crowdsourcing I think is the most

play24:58

saleable solution but also the Internet

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and how we mentioned the Wikipedia and

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the Google records can be polarizing

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sometimes it would be hard to really

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understand what is fact what is not so I

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think there's trade-off all in all these

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accounts I am leaning towards all of the

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above so we I think there's a way that

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we can take all these into a single

play25:25

platform in a way that makes sense maybe

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we can have the politicians type in the

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initial information and as they sign up

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and then they can regularly update the

play25:36

information as they progress through

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their career and then we can have a few

play25:40

editors that really make sure these

play25:42

accounts are factual and then have them

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arrange it in a way that makes sense

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and lastly we can add craft sourcing by

play25:49

the public to maybe on the profile they

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can show validation show support or just

play25:58

like Wikipedia they can come in to

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request for edits in cases that it

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doesn't make sense or they don't agree

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with there's certain things and they

play26:05

want to voice their opinion so I think

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when we build out this platform we can I

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think we need actually all three of

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these factors to really build out a

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platform that is factual that is most up

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to date but also engaging to the public

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how does that sound yeah that sounds

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really well thought out for sure um and

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it does address a lot of my concerns or

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I I have a sense of how we can play with

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it and when I'm now and you know

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increasingly product strategy is a part

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of some of these interviews and so I

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wanted to ask you in terms of it and you

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know this is maybe a little digging into

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politics but like what are the

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[Music]

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groups of people you might have to

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convince to make this product actually

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go to market also let's say that we're

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we're you know we're working on this

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product you want to take it to the

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market however we're what which group of

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people do you think we're gonna face the

play26:57

most resistance from totally pushing it

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out yeah I think just first thought is

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definitely the candidates in the

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position themselves for them it is a

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huge step to really put themselves out

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there and then they'll be facing

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probably a lot of support but also at

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the same time a lot of criticism as

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politics goes and they'll have to put it

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they are the ones who have to put the

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initial efforts to make this work and it

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also use this platform actively and

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advertise it and they'll be if they if

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we get them on our side I think they

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will be the biggest supporter as well as

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ally in terms of pushing this so I think

play27:35

convincing them and in a way that hey

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this is how you campaign now in the

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digital age to the younger generations

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and then this can help you win the

play27:47

elections and actually raise awareness I

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think that sending that message to this

play27:51

target demographic will be really

play27:53

important gotcha

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yeah I think it's a really good point I

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would add that the parties themselves

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maybe yeah you know because they're kind

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of affiliated with the politician and

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there might even be a situation where

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one of the parties agrees to it and the

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other party doesn't and then how would

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that affect your platform if just one

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party agrees to that platform yeah it

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would be really interesting and I think

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it's problematic because once one

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party's say Democrats agree and then all

play28:25

the Democrats petitions are on it is

play28:28

easier for Republicans to say hey that

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is a left-wing platform and then we got

play28:32

nothing else to do so I think it will be

play28:35

ideal to get both platforms in but part

play28:38

of me thinks like if this really works

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in the Democrats are having a lot of

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success and in terms of engaging with

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the younger generations there could be

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some aspect of like FOMO from the other

play28:48

party as well and then I think we if we

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want to focus on the Democrats and

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really nail that down and there's a way

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to we like to convert the other side as

play28:55

well

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so yeah

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cool yeah I think it's really good to

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think about this kind of stuff because

play29:01

in this product to go to market strategy

play29:03

is actually really important like if

play29:05

we're really thinking about it because

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yeah a lot of like you don't want it to

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become a democratic platform or a

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Republican platform that's only but

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perhaps you can do that and then use the

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pressure of just like hey they're

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eyeballs here we're getting a lot of

play29:19

traction to bring in the other parties

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cool I I kind of dug deep on that one I

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you know I wanted to just pop back up a

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bit and you know and not all interviews

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I don't want us to like go through the

play29:33

user flow with this one necessarily but

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just yeah

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did you get a sense for you like what

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your priority was with the different

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options that you out list it that you

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listed and we can kind of and I know we

play29:43

talked about like social aspects and

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some other stuff too so I just wanted to

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give you some space to talk about you

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know some of the other ideas you wanted

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to talk about them a little bit more and

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give me a sense of priority for you

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totally on and then after that we can

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kind of wrap up the interview and do

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feedback because I want to be mindful of

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time as well sounds great thank you yeah

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so just to go back to the ideas for the

play30:09

audience as well

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I think the story style platform like

play30:14

Instagram and snapchat were this

play30:15

candidates can push awareness campaigns

play30:17

is cool but as you said actually both

play30:21

that and the issue and interest based

play30:23

work and you can subscribe to certain

play30:25

issues and it will push out the contents

play30:27

the idea is cool but I think there is a

play30:35

factor of like if you were the user

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would you actually take the time to

play30:40

download this app and then have it and

play30:42

then regularly visit as a user I think

play30:44

there's some question mark is there for

play30:47

the first one Instagram style I think

play30:49

there's definitely ways to test it with

play30:52

with the existing platform like insta

play30:55

and a snapchat part of me thinks maybe

play31:00

this is just a pure content player

play31:02

rather than building a product in itself

play31:03

and what we can do maybe is to utilize

play31:07

platform likewise who's my friend voting

play31:09

or the LinkedIn for politics bill

play31:11

the audience and then we can use that

play31:13

platform audience to do this more

play31:16

creative style story stock and awareness

play31:18

then we can even add the stories type of

play31:21

profile information to maybe LinkedIn

play31:23

for politics and then these people

play31:25

instead of like a static profile can add

play31:28

live videos of themselves or campaigns

play31:30

and feed themselves so that's one

play31:34

thought here and the who is my friend

play31:36

boating I think that one is also very

play31:38

very interesting part of me thinks there

play31:42

are a lot more complexities and things

play31:45

to hash out for this to really really

play31:47

work and the audience also needs to

play31:49

happen just noting routing back to the

play31:53

single problem that's the most important

play31:55

thing to solve to get the voters to vote

play31:57

it's just their general awareness of the

play32:01

political landscape and the candidates

play32:04

and the policies so thinking tying all

play32:07

that back and then just sequencing in

play32:10

the products and the features I am

play32:13

leaning towards to LinkedIn for politics

play32:15

as well and then I think as because it

play32:18

is the most I guess pressing needs to

play32:24

build a platform where candidates and

play32:27

this younger voters can communicate in a

play32:30

factual manner and that encourages a

play32:34

civil discussion so I think we can build

play32:36

out this part if I were the product

play32:38

manager or the founder for this company

play32:40

that is targeting this goal I will build

play32:42

out this LinkedIn for politics platform

play32:44

and then with the audience try to

play32:46

incorporate story style candidate

play32:49

candidate awareness contents maybe we

play32:52

can build out a discovery mechanism

play32:57

where they can subscribe to certain

play32:59

issues and then we'll push out certain

play33:00

contents in a way or we can also use

play33:03

that audience to facilitate conversation

play33:05

between these users so in my opinion

play33:07

looking back at all these features and

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the factors that I mentioned my party

play33:14

sits on LinkedIn for politics as well

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cool okay this really helpful

play33:19

explanation and you know in a normal

play33:21

p.m. interview we may dig deep under

play33:23

that but I

play33:24

my whole time and keep this short video

play33:26

for those watching so if you're watching

play33:28

right now is a perfect opportunity to

play33:30

comment and to ask mutual follow-up

play33:32

questions or to offer feedback or to

play33:35

just ask us in general for any questions

play33:36

that you have so please comment below if

play33:39

you're watching the video even if it's

play33:40

just to say hi we really like it and

play33:45

I'll kind of take the time now to jump

play33:48

into some feedback for you Mitchell

play33:49

and overall a great interview I had a

play33:53

lot of fun it was a really cool topic

play33:57

not when you normally get to discuss in

play33:58

a p.m. interview um I thought some

play34:01

things that I thought you did really

play34:02

well I thought you really nailed it with

play34:04

the questions in the beginning you're

play34:06

really you know I could tell you're kind

play34:07

of narrowing down the scope of the

play34:09

question and understanding where in the

play34:11

question you want to top right um you

play34:13

also did an excellent job in the

play34:15

beginning with summarizing so you know

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you kind of went through like a B C D of

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the ideas that you just talked about and

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it was perfect because I was already

play34:25

getting confused a little bit it was

play34:26

like a little too many things and I was

play34:28

like okay where is he what's he saying

play34:30

like yeah I don't know and you'd said

play34:32

that and then I was like okay I got it

play34:33

I completely follow you and you know if

play34:35

you were at a whiteboard you would

play34:36

probably write it on the whiteboard as

play34:37

well so awesome job with that I thought

play34:41

you did an excellent job with checking

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in with me and kind of just regularly

play34:45

saying like you know which please jump

play34:46

in if Bob LA or you know is the Sun okay

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to you goals uh I thought you did a good

play34:54

job integrating goals into the

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conversation early on I think you could

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have done it even more later in the

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conversation yeah and you know just kind

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of always in the interview just it's

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good to go back up you know take a

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breath and just say like okay what are

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our goals the first place like why are

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we down here what are we doing and then

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you can go back down and tinker away and

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kind of come up with the ideas um so I

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think that's a really effective approach

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to do maybe three or four times

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throughout your interview um so we also

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have user okay so I I prompted you for

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this one but I wish that you had stayed

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at your assumptions more clearly

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yeah so you know it was really hard to

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know where to go and I don't know like

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personally I'm not convinced necessarily

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that awareness is the

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right direction ago but it doesn't

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matter like what matters is you're

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communicating that to your interviewer

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god you're sitting like this is my

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assumption like I think awareness is the

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issue because a lot of young people

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don't even know like about the

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candidates they don't even care so you

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can see this I'm going to defend it a

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little bit more like kind of how I just

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did yeah sorry if you want to jump in at

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any point great thank you yeah and I

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think we have a comment from the live

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section as well from Metta yeah yeah

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yeah yeah I'll let me to thank you for

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commenting let's get to you right after

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I finish with the feedback but all of

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you participating currently like keep

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flowing in with comments we'll get to

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them you know Hari andrey lewis and some

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of the others that have liked or

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commented if you haven't liked this yet

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please do it really helps encourage us

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and we feel like we're doing something

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that's all value pulling helpful so you

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would love it yeah great so let's

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continue on a little bit more with the

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feedback Mitchell and then we'll get to

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me this question um so the other sorry I

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thought you had a great structure the

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other big piece of feedback that I would

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have for you is that unless prompted by

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me I don't think we got in too much have

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like insightful realizations about the

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world and so what I think and I think

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you did an excellent job

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but I think that you know advanced p.m.

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interview questions it's really

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important to drop some of these nuggets

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like yeah like how does voting how do we

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think about voting like and kind of like

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bubble up to the philosophy of the whole

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thing like yeah you know like what is

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what is the point of voting like voting

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is to help people's voices get heard

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great and so maybe we can think beyond

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just voting it you think about like what

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are ways to get people's voices hurt

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yeah and it doesn't mean that it's a

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vote it could mean that it's like a

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social media thing or so you know sort

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of interacting with people so I I really

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like I like the interview but I think it

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was a little too within the box yeah I

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wish that we had stepped outside the box

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and just been like okay whoa what is

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what is this whole thing about like what

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is the real point of this thing yeah

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that's a great piece of paper thank you

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yeah

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um those are my main pieces feedback

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overall Mitchell like you killed it with

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this interview I thought it was really

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well structured really thoughtful and

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you know if we had more time it'd be fun

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to grill you and some other stuff yeah

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you can go we can go ahead and start

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answering the questions if you want to

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you get a chance to read me this

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question yeah and I think it's a really

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good question and I was actually

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thinking about that myself as I was

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answering because here I was

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prioritizing really based on qualitative

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reasoning rather than more of a streak

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framework or quantitative measures like

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our eyes or metrics per se before you

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jump in let me read the question out

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loud I'll just read it to you so the

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question that made it has is do we need

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to use some kind of quantify Merc to

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prioritize or is it okay to use

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qualitative reasoning for example ROI or

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you know versus saying I think this is

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more valuable because X Y Z mm-hmm I

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think both qualitative or quantitative

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works but in my prior experience and

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then also during this interview I found

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myself with the qualitative reasoning it

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is easier to lose an interviewer and

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lose a structure and it doesn't sound as

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structured per se so if you are going

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down the qualitative reasoning route I

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highly recommend and I would do myself

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to structure it more summarize it more

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so that the arguments or more Corin and

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the interviewer is with me the entire

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time but always quantitative and more

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strict frameworks also makes it easier

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and then shows you show us an interview

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that you're an analytical thinker so I

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think there's a good in that and you can

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maybe utilize both depending on the

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question what do you have anything to

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add here see what yeah I think it's good

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I think it's a good point I think for

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these types of interviews quantitative

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analyses are not very useful maybe we

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could talk about metrics much later in

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the interview and once we define the

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product but we would discuss it too

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early on and it wouldn't be valuable

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because this is ultimately a good

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qualitative discussion really yeah so

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then we have another question from

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Nathan Nathan yeah we'll follow up with

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other sorts of mock interviews hurry we

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have off the platforms that we talked

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about what would be the first preference

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to

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between LinkedIn Instagram and snapchat

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and so literally cracking from around

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the my interpretation is that Hardy's a

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little bit misunderstanding to point

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you're banging you're not saying that

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we're gonna put it on LinkedIn you're

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just saying that we're going to make a

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platform that's similar to LinkedIn yep

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but do you have any thoughts on I mean I

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think he's pointing at a good point is

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that like we want to target a younger

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audience and be perhaps linked in style

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right platforms don't agree with that

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and yeah I think you're absolutely

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correct that we have to target the right

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channels and mediums and to meet him

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there and and as Steven said I wasn't

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really talking about putting it on

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LinkedIn but was gonna build a separate

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system we can explore but in this case

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then we will have to utilize this

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different channels that younger

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generation frequent as a marketing

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strategy or go to market to really meet

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them there and then maybe push out the

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contents and then integrate with this

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platforms to really make sure that we

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are where our target users are so yeah

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that's my thought on that one yeah I

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like the idea of like loading stories

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into maybe you know you can bring in

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some of the other stuff that you had

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mentioned goody very good points there -

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yeah cool and then let's get to one last

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question from meetup and then we'll wrap

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up the comments and questions and thank

play41:25

someone for commenting and please

play41:27

remember to like and subscribe and find

play41:30

us on PM less and calm or youtube.com

play41:32

slash p.m. lesson for tons of other

play41:35

videos like this one

play41:36

and maeda as last question is it is it

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good practice to call out the structure

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we plan to use before diving into the

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answer like Mitchell did Mitchell what

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were your thoughts on how that landed

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and I can jump into yeah actually it's

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also a lot of things that I see from my

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clients where they'd gone off some books

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they really practice and they really had

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the structure down and and then usually

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they would really follow or read a

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structure for every type of question and

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then the piece is feedback that I would

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give to those clients it's try to loosen

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up a little bit and my experience in my

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experience the best interviews when like

play42:14

a conversation that you have with your

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friends so try to

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and I think this also comes with

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practice as you practice more and really

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get the framework down there are rooms

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for you to be more creative take out a

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couple steps or add something

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independent of the questions and for a

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particular your modesties particular

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question about calling out the structure

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and summarizing before I think if you do

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it too much it seems rehearsed but if in

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my interview here with Stephen because

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it was a lot of qualitative I was going

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off a lot under a lot of things and I

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could really I could see myself and

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Stephen being lost there a little bit so

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that's why I added in more

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summarizations and the usual to help

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with that so I think as you get more

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comfortable as you get more practices in

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you will have to read the interviewer

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and this will be a little difficult with

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the phone interview and make sure you

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put in the right amount of structure in

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place to help the interviewer be on the

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same page and in the in case of one of

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your interviews I would try to do it a

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little more because conversation tend to

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get a little lost a little easier

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through phone interviews but uh Stephen

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do you have anything else to add there

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yeah I think structure is great I am I

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am a big fan of structure and didn't

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write a structure beforehand I would

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just say that yeah you don't have you

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robotic or mechanical with it and I

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didn't feel like Mitchell was at all

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during this call like Mitchell laid it

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out we went through it but in any odd

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structure but it you know I could poke

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him I could push him and he wouldn't

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change the direction and that felt

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really organic and natural to me that's

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good thank you all right well Mitchell

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um I think we're wrapping up but I just

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wanted to one last time say that you

play43:54

know Mitchell is a p.m. lesson coach so

play43:56

if you're looking for coaching for p.m.

play44:00

rolls especially for companies like

play44:01

LinkedIn Mitchell is here to help and

play44:05

you can find out more and contact us

play44:07

either at Steven at p.m. lesson comm or

play44:10

you can find us online at p.m. lesson

play44:13

comm to see our free online course and a

play44:16

bunch of other great content available

play44:18

for you to help you ace your upcoming

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