Maria Kennan

Summary

The interviewee discusses their positive experience with solar panel installation, highlighting significant savings on utility bills and the benefits of using solar energy. They chose Greenhound Systems for their detailed, transparent approach and have been pleased with the company's customer service and app for monitoring solar panel performance.

Takeaways

• 💡 The homeowner has had solar panels installed for about 2 years.
• 🏠 The house is a 2700 sq ft property.
• 💰 Prior to solar installation, utility bills reached up to $600/month in summer and $300-400 in spring and fall.
• 📉 Since installing the panels, the utility bill has significantly dropped to as low as $60.
• ☀️ The solar panels have been so efficient that the homeowner has received payments from the utility company for excess energy production.
• 🔍 The decision to go solar was influenced by the homeowner's engineering background and desire for detailed numerical data.
• 🚫 The homeowner was initially put off by other companies' sales pitches that lacked concrete numbers.
• 🤝 Greenhound Systems provided detailed discussions and numbers, leading to the homeowner's decision to proceed with their services.
• 📊 The homeowner appreciated the explanation of federal and state solar credits.
• 📱 The provided app allows the homeowner to monitor the solar panels' performance remotely.
• 💬 Regular check-ins and customer service, including prompt resolution of a panel issue, have contributed to a positive experience.

Q & A

How long have the solar panels been installed?

The solar panels have been installed for around 2 years.

What was the average monthly utility bill for the 2700 sq ft house before the solar panels were installed?

The average monthly utility bill in the summer was up to $600, and in the spring and fall, it was around $300 to $400.

What was the last observed utility bill amount after the solar panels were installed?

The last utility bill amount was $60.

How does the solar panel system benefit the user financially?

The solar panel system has significantly reduced the utility bills, and on occasions with full sun, the user has even received money back from the utility company as the panels generated more power than was used.

Why did the user choose Greenhound Systems over other solar companies?

The user chose Greenhound Systems because their sales team provided detailed numbers and a thorough explanation of how the solar panels could benefit the user, including information on solar credits from the federal government and the state.

How often does the user receive check-ins from Greenhound Systems?

The user receives check-ins from Greenhound Systems approximately every six months.

What is the user's experience with the Greenhound Systems app?

The user finds the app very helpful as it allows them to monitor the solar panels' performance from any location, which is particularly useful since the panels are located away from the house and not visible from the road.

What issue did the user encounter with the solar panels, and how was it resolved?

The user had an issue with one panel not working correctly. Greenhound Systems reset the whole system, and it was back up and running as intended.

What is the user's overall satisfaction with Greenhound Systems?

The user is very satisfied with Greenhound Systems, appreciating the good job done and the happiness with the solar panels.

How did the user's background in engineering influence their decision-making process?

As an engineer, the user appreciated the mathematical breakdown and detailed numerical information provided by Greenhound Systems, which was crucial in making an informed decision.

What additional benefits did the user gain from the solar panels besides reduced utility bills?

Besides reduced utility bills, the user gained the benefit of generating excess power that could be sold back to the utility company, and taking advantage of solar credits from both federal and state governments.