Talent Intelligence Hub & HXM Suite Integration

Summary

The video script introduces Talent Intelligence Hub as a central feature within the SuccessFactors platform, akin to the human nervous system. It collects, processes, and shares talent-related data, driving innovations alongside SAP Business AI. The Hub includes components like Job Profile Builder, Attributes Library, and Growth Portfolio, offering personalized recommendations and insights for skills and competencies. It integrates with various platforms, enhancing performance management, learning experiences, and talent acquisition. The script also highlights new features and permissions for a more flexible and skill-centric HR approach.

Takeaways

• 🧠 Talent Intelligence Hub is a central feature in the SuccessFactors platform, acting like a human nervous system by collecting, processing, and sharing talent-related data and insights.
• 🔄 The Hub is designed to drive innovations in the HXM Suite, in conjunction with SAP Business AI's capabilities.
• 📅 Users with the 2 AG 2023 release can configure and test data interactions within the Talent Intelligence Hub.
• 🛠️ The Hub consists of three main components: Job Profile Builder, Attributes Library, and Growth Portfolio.
• 📋 Growth Portfolio pre-populates attributes for employees, including skills and competencies related to their job roles.
• 🔑 The color-coded labels (purple, blue, orange) signify different types of data interactions and personalized recommendations within the system.
• 🔍 Enhanced search capabilities allow finding talents by skills and ratings in succession planning and career development.
• 📝 Changes in Performance Management forms include the replacement of 'competency' with 'attribute', allowing for skill and competency sections to be added.
• 📊 Attributes data is now available in Story Reports, providing a deeper analysis of talent-related information.
• 👥 Dynamic teams can leverage attributes data to define team member requirements and recruit based on specific skills and competencies.
• 🔗 Attribute synchronization with the integrated learning experience allows for real-time updates to employees' growth portfolios as they complete learning courses or programs.
• 🤖 Machine learning-based recommendations provide personalized learning and assignment suggestions in the Opportunity Marketplace based on an employee's growth portfolio attributes.
• 🔄 Real-time updates to growth portfolios occur after completion of performance management and 360 reviews, reflecting changes in skills and competencies.
• 🔒 New permissions in the 2023 release allow for more granular control over what employees can do with their growth portfolios, such as enrolling based permissions and view permissions.
• 📈 The introduction of skill recommendations based on Microsoft Graph data allows for the inference of skills from an employee's interactions with Microsoft applications, enhancing the personalization of skill recommendations.

Q & A

What is Talent Intelligence Hub in the context of the SuccessFactors platform?

Talent Intelligence Hub is a feature within the SuccessFactors platform that functions like a human nervous system, collecting, processing, and sharing valuable talent-related data and insights. It acts as the central hub within the HXM Suite and is designed to drive innovations in conjunction with SAP Business AI's brain power.

What are the three main components of the Talent Intelligence Hub?

The three main components of the Talent Intelligence Hub are Job Profile Builder, Attributes Library, and Growth Portfolio.

How does the Growth Portfolio prepopulate attributes for employees?

When employees initially access the Growth Portfolio, they find prepopulated attributes that comprise the skills and competencies associated with their specific job code or job role.

What does the color purple signify in the Talent Intelligence Hub?

In the Talent Intelligence Hub, the color purple signifies talent data that updates the Growth Portfolio.

How can the Talent Intelligence Hub enhance the succession planning process?

In addition to competencies, the Talent Intelligence Hub allows for the search of talents by skills and ratings, thereby enhancing the succession planning process by providing a more comprehensive view of potential candidates' capabilities.

What changes were made to the Performance Management and 360 review forms in relation to the Talent Intelligence Hub?

The section type 'competency' has been replaced by 'attribute' in the Performance Management and 360 review forms, allowing users to add either a skill section or a competency section that accesses skills and competencies from the Attributes Library.

How can employees view their last skill or competency rating from the Growth Portfolio in their Performance Management form?

Employees can view their last skill or competency rating from the Growth Portfolio in their Performance Management form if the Growth Portfolio is identified as the last rating source in the configuration feature within the admin center.

What is a dynamic team and how does it relate to the Talent Intelligence Hub?

A dynamic team is an informal team formed by people coming together for a specific objective, not defined by the formal organization hierarchy. Attributes data is available in dynamic teams, allowing team owners to create assignments to recruit team members based on required attributes.

How does the integration of Talent Intelligence Hub with the new integrated learning experience work?

With the integration, attributes data are available in the integrated learning experience, where admins can assign those attributes to learning contents, and employees can see how their attributes update in real-time as they complete learning courses or programs.

What are the benefits of upgrading to Talent Intelligence Hub for an organization?

Upgrading to Talent Intelligence Hub can help organizations become more skills-based, skill their employees, offer career growth opportunities, identify high-performers, ensure the right skills are hired, decrease manual workload on the HR team, and provide leadership with a comprehensive view of people's skills, competencies, and holistic data.

How does the Talent Intelligence Hub use machine learning to provide personalized recommendations?

The Talent Intelligence Hub uses machine learning to offer personalized learning recommendations based on an employee's growth portfolio attributes data and to provide recommendations on matching assignments in the Opportunity Marketplace based on their portfolio.

What is the significance of the color-coded labels in the Talent Intelligence Hub?

The color-coded labels in the Talent Intelligence Hub help users quickly understand the flow of data: purple for talent data updating the Growth Portfolio, blue for data from the Talent Intelligence Hub updating Talent Solutions, and orange for personalized recommendations with Opportunity Marketplace.

How can attributes data from the Talent Intelligence Hub be utilized in story reports?

Attributes data from the Talent Intelligence Hub can be included in story reports, allowing users to create reports with data from the Talent Intelligence Hub and its entities, such as attributes, attributes types, growth portfolio, behavior, and proficiency.

What new permissions and features were introduced in the Talent Intelligence Hub for 2023?

In 2023, new permissions were introduced for employees in the Growth Portfolio, allowing them to add and view skills and competencies. Managers gained permissions to edit proficiency levels of their team members and view their direct reports' skills and competencies. Additionally, a quick action card called 'View My Growth Portfolio' was added to the homepage for easy access.

How does the Talent Intelligence Hub integrate with Microsoft Graph data for skill recommendations?

If Microsoft is set up as a client application and an employee's email ID matches between Microsoft Azure and SAP SuccessFactors, the skill inferencing system can create skill recommendations based on skill terms in the data from Microsoft Graph APIs, such as Outlook calendar invitations, Microsoft Teams team names and descriptions, and distribution lists.