TUGAS PODCAST PELANGGARAN KODE ETIK

Summary

In this podcast, the hosts discuss ethical violations in Indonesia's Civil Service (ASN), sharing real-life examples of poor service, misconduct, and communication breakdowns. They highlight incidents such as verbal abuse, physical altercations, and delayed public services. The hosts emphasize the need for better training, stricter penalties for misconduct, and improved communication between government officials and the public. They call for stronger leadership accountability to ensure ASN employees meet professional standards and provide quality public service, ultimately striving for transparency and respect in public administration.

Takeaways

• 😀 The podcast discusses ethical violations within the Indonesian ASN (civil servant) sector, particularly focusing on service-related issues.
• 😀 The hosts introduce themselves and discuss their personal experiences with the current topic, building rapport with the audience.
• 😀 Poor service and misconduct by ASNs are highlighted through specific examples, such as rude behavior and miscommunication in public offices.
• 😀 A case in Tanjung Pinang involves an ASN mistreating a student trying to retrieve a diploma, using inappropriate language.
• 😀 Another case in Bandar Lampung reveals corruption where ASNs demand bribes from citizens to process family card applications.
• 😀 In Surabaya, a miscommunication leads to a local government official blaming a citizen for delays in issuing an important civil document.
• 😀 The causes of these ethical violations are attributed to poor communication, inadequate resources, and lack of proper training for public servants.
• 😀 The hosts suggest that more professional training and clear communication from ASNs could help resolve these issues and prevent unethical behavior.
• 😀 Solutions discussed include improving public service training, increasing staff capacity, and enforcing stricter penalties for ethical violations.
• 😀 The hosts advocate for stronger accountability mechanisms, such as using social media or official complaints channels like the Ombudsman to address public grievances.

Q & A

What is the main topic discussed in the podcast?

The podcast discusses ethical violations that occur within the Indonesian civil service (ASN), focusing on poor service and misconduct by certain officials or employees.

What example of unethical behavior in ASN was shared by the participants?

One example mentioned is a civil servant at a school in Tanjung Pinang who provided poor service to a student trying to collect their diploma, using inappropriate language.

What incident occurred in Bandar Lampung involving an ASN?

In Bandar Lampung, an ASN employee reportedly demanded that a citizen provide additional documents for a family card update, leading to an altercation and physical violence when the citizen disagreed.

How did the group react to unethical actions by ASN employees?

The group discussed the importance of reporting unethical actions, with some suggesting that they would report incidents to authorities or use social media to bring attention to such behaviors.

What are the main causes of unethical behavior within ASN, according to the participants?

The causes include poor communication, a lack of sufficient human resources, and pressure or stress from the environment. There was also mention of a lack of training and professional ethics among ASN employees.

What is the role of communication in preventing unethical behavior in ASN?

Clear and effective communication between the government and citizens is crucial to prevent misunderstandings and dissatisfaction, which can lead to unethical behavior from ASN employees.

How do the participants suggest solving the problem of unethical behavior in ASN?

The solutions include improving training and socializing professional ethics, enforcing stricter supervision, and ensuring leaders set a good example for their subordinates.

Why is it important for ASN employees to maintain a high standard of behavior?

ASN employees are expected to serve the public with professionalism and integrity, as their salaries are paid through taxpayer money. Poor service and unethical behavior damage the public trust in government institutions.

What steps should be taken if someone personally experiences poor service or unethical behavior from an ASN employee?

The participants suggested reporting the issue to the appropriate authorities, using social media for public awareness, or filing a complaint with the relevant oversight bodies like the Ombudsman.

What kind of action should be taken if an ASN employee's behavior becomes abusive or violent?

In cases of abuse or violence, legal action should be taken, including reporting the incident to the police, and the ASN employee should face both internal disciplinary actions and external legal consequences.