Checking in at the Hotel | How to Check in at a Hotel | Beginner Travel English

Summary

In the script, Tony McKay checks into a hotel for a four-night stay. He confirms his reservation and provides ID and a credit card. The receptionist offers a deluxe room upgrade for $20 per night, which includes breakfast and gym access. Tony agrees to the upgrade and is assigned Room 24:07. He is informed about the breakfast timing from 6:00 to 9:00 a.m.

Takeaways

• 😀 Greeting: The conversation starts with a friendly greeting from the hotel staff.
• 📅 Reservation: Tony McKay has a reservation for a single room for four nights.
• 🆔 Identification: The staff asks for Tony's ID to confirm his identity.
• 💳 Payment: A credit card is required for incidentals like minibar usage.
• 💰 Upgrade Offer: There's an offer to upgrade to a deluxe room for an additional $20 per night.
• 🍳 Deluxe Benefits: The deluxe room includes breakfast and gym access.
• 👍 Acceptance: Tony agrees to the room upgrade.
• ✍️ Signature: Tony is asked to sign for the room upgrade.
• 🏢 Room Assignment: Tony is assigned to room 24:07.
• 🚇 Directions: The staff instructs Tony to use the elevators on the right.
• ⏰ Breakfast Time: Breakfast is served from 6:00 to 9:00 a.m.

Q & A

What is the purpose of the conversation in the script?

The purpose of the conversation is to check-in a guest, Tony McKay, at a hotel and discuss room reservation details.

How many nights did Tony McKay reserve the room for?

Tony McKay reserved the room for four nights.

What type of room did Tony initially reserve?

Tony initially reserved a single room.

What identification does the hotel staff ask for during check-in?

The hotel staff asks for some form of ID to verify Tony McKay's identity.

What is required to guarantee the minibar usage?

A credit card is needed to put on file in case the minibar is used.

What is the additional cost to upgrade to a deluxe room?

The additional cost to upgrade to a deluxe room is $20 per night.

What benefits come with the deluxe room upgrade?

The deluxe room upgrade includes breakfast and gym access.

What is the room number assigned to Tony McKay?

Tony McKay is assigned room number 24:07.

Where are the elevators located in the hotel?

The elevators are located on the right.

What are the breakfast hours at the hotel?

Breakfast is served from 6:00 to 9:00 a.m.

How does Tony McKay respond to the offer to upgrade the room?

Tony McKay agrees to upgrade to the deluxe room after hearing the benefits.