How to Grow and Scale Your Design Business with a VA

Kitchen & Bath Marketing Solutions
26 Oct 202224:22

Summary

TLDRIn this webinar, Jason interviews Danae, the owner of a virtual assistant (VA) firm specializing in interior design support. Danae explains how her team of experienced VAs assists with tasks like 3D rendering, drafting, and administrative work, allowing designers to scale their businesses. She discusses the benefits of VAs, including cost-effectiveness, efficiency, and the ability to handle overflow work. The conversation also addresses common misconceptions about VAs, emphasizing the importance of clear communication and professionalism. Danae shares her firm's approach to matching designers with the right VAs based on their specific needs and preferences, ensuring a seamless and productive collaboration.

Takeaways

  • 😀 The webinar discusses leveraging Virtual Assistants (VAs) to enhance design businesses, focusing on interior design.
  • 📞 The guest speaker, Danae, joins via phone due to technical issues and introduces her role as a lead VA for designers.
  • 🛠️ Services offered by Danae's VA firm include 3D renders, drafting, sourcing, and administrative tasks, tailored to interior designers' needs.
  • 💼 VAs on Danae's team have several years of experience in interior design and are matched based on the designer's specific requirements and platforms.
  • 💵 Pricing for services is transparent, with admin tasks at $40/hour and design work like 3D renders at $65/hour, on an as-needed basis without minimums.
  • 🔄 VAs can assist with a variety of tasks including bookkeeping, marketing, and online business management, helping designers streamline operations.
  • 🌱 Working with VAs allows designers to take on more clients, thereby increasing revenue and business growth.
  • 🔗 Designers typically work with the same VA for long-term relationships, ensuring consistency and familiarity with their business.
  • 🗓️ VAs are available across various U.S. time zones, and the matching process considers the designer's preferred working hours.
  • 💼 The VA firm's success is built on trust and communication, aiming to alleviate designers' workload and allow them to focus on core business activities.

Q & A

  • What is the primary service offered by the virtual assistants (VAs) for interior designers?

    -The primary services offered by the VAs include 3D renders, drafting, sourcing, and admin work. These are the most popular services that help interior designers with their day-to-day tasks.

  • How does the VA firm match designers with virtual assistants?

    -The VA firm matches designers with virtual assistants based on the specific needs of the designer, the platforms and programs they use, and the expertise required. They also consider time zones and communication styles to ensure a good fit.

  • What is the cost structure for the services provided by the VA firm?

    -The cost structure is based on flat hourly rates. Admin services are charged at $40 an hour, while 3D renders, CAD drafting, and other design-related services are at $65 an hour.

  • Are there any minimum time commitments or contracts required when hiring a VA from this firm?

    -No, there are no minimum time commitments or contracts. The service is provided on an as-needed basis, allowing for flexibility.

  • How does the VA firm ensure that virtual assistants are up-to-date with the latest technology and software?

    -The VAs are matched based on their expertise with specific programs, and they are responsible for keeping up with updates and changes in their respective fields. The firm ensures they are knowledgeable about the latest technology.

  • What happens if a VA needs to take time off or is unavailable?

    -If a VA needs to take time off, they communicate this with the client and the firm. The firm then ensures a smooth transition by either having the VA train a temporary replacement or by providing another VA who is already up to speed on the client's needs.

  • How long does it typically take for a designer to get acclimated to working with a new VA?

    -The acclimation process is very quick, often following a 15-20 minute introductory call. The VAs are experienced and are able to start working effectively with the designer almost immediately.

  • Can designers work with the same VA on an ongoing basis even though the service is as-needed?

    -Yes, designers can work with the same VA on an ongoing basis. The firm matches VAs with designers for long-term business relationships, allowing for continuity and familiarity.

  • What are some misconceptions about VAs that the firm aims to dispel?

    -Some misconceptions include VAs not taking their jobs seriously or being non-communicative. The firm's VAs are professional, proactive communicators who treat their work as a career, not a side gig.

  • How does the firm handle sensitive information such as social media logins or backend office access?

    -The firm has security measures in place, including encrypted communication and legal contracts that protect sensitive information. They prioritize security and have not experienced any breaches since their establishment in 2009.

Outlines

00:00

🖥️ Introduction to Virtual Assistants in Design Business

The webinar introduces the concept of using virtual assistants (VAs) to enhance a design business. The guest, a lead virtual assistant, joins via phone due to technical difficulties. The discussion aims to explore the process of working with VAs, their costs, benefits, and the types of assistance they provide. The guest's firm specializes in assisting interior designers, offering services like 3D rendering, drafting, sourcing, and administrative tasks. The VAs are experienced and well-versed in interior design, often matching with clients based on the platforms and programs they use. The guest emphasizes the personalized matching process to ensure quality assistance tailored to the client's needs.

05:02

💼 Services and Pricing of Virtual Assistants

The conversation delves into the specific services provided by the VA firm, including bookkeeping, marketing, and online business management, all offered at an hourly rate. Administrative support is priced at $40 per hour, while design work such as 3D rendering and CAD drafting is at $65 per hour. The service model is flexible, with no minimum time commitments or long-term contracts, allowing clients to engage VAs as needed. The guest also addresses how VAs can help designers grow their businesses by taking on tasks that allow designers to focus on client acquisition and business expansion.

10:02

🔄 Continuity and Coverage for VA Services

The discussion highlights the continuity of VA services, where designers typically work with the same VA for long-term relationships, ensuring consistency and familiarity. In cases where a VA needs time off, there are internal communication protocols to ensure a smooth handover to a replacement VA, minimizing disruption. Clients can also opt for backup VAs to ensure coverage during peak times or emergencies. The guest assures that communication is key, and any issues are promptly addressed to maintain service quality.

15:03

🛠️ Training and Technological Proficiency of Virtual Assistants

The guest explains that VAs are well-trained and kept up-to-date with the latest software and technologies relevant to the design industry. They are matched with clients based on their expertise in specific programs like 2020, Chief Architect, SketchUp, and AutoCAD. The VAs are proactive in their communication and are expected to clarify expectations and turnaround times with their clients. The guest emphasizes that any issues with VA performance are rare due to the careful matching process and the high standards of the VA team.

20:04

🔒 Security and Efficiency of Virtual Assistant Services

The final paragraph addresses misconceptions about VAs, emphasizing the professionalism and communication skills of the guest's team. VAs are not just side gig workers but are dedicated professionals. The guest discusses security measures for sensitive information, such as social media logins and backend office access, highlighting the importance of encryption and legal contracts to protect against breaches. The webinar concludes with contact information for the guest, inviting participants to reach out for more information or assistance.

Mindmap

Keywords

💡Virtual Assistants (VAs)

Virtual Assistants (VAs) are professionals who provide administrative, technical, or creative support to clients remotely. In the context of the video, VAs play a crucial role in aiding interior designers by taking on tasks such as 3D rendering, drafting, sourcing, and administrative work. This allows designers to focus on growing and scaling their businesses, as mentioned by the lead VA during the webinar.

💡Interior Design

Interior Design refers to the creative and systematic process of enhancing the interior of a building or space to achieve a healthier and more aesthetically pleasing environment for the people using the space. The video discusses how VAs can assist interior designers in various aspects of their work, which is integral to the design process.

💡3D Renders

3D Renders are computer-generated images that simulate a realistic view of a proposed design, often used in interior design to visualize spaces before construction. The video mentions that VAs can provide 3D rendering services, which is a valuable asset for designers looking to offer this service to their clients.

💡Drafting

Drafting in the context of interior design involves creating technical drawings and plans that detail the design and construction of interior spaces. The video script highlights that VAs can assist with drafting, which is a critical component of the design process, allowing designers to outsource this task and focus on other aspects of their business.

💡Sourcing

Sourcing in interior design is the process of finding and selecting materials, furniture, and other elements needed for a project. The video discusses how VAs can assist with sourcing, which is a time-consuming task that can be delegated to enhance efficiency.

💡Administrative Support

Administrative Support encompasses a range of tasks including bookkeeping, scheduling, and managing correspondence. The video emphasizes the role of VAs in providing administrative support to interior designers, which helps to streamline operations and allows designers to dedicate more time to creative work.

💡Cost and Pricing

Cost and Pricing refer to the financial aspects of the services provided by VAs. The video outlines the different rates for various services such as administrative support and design work, which is a key consideration for designers when deciding to hire a VA.

💡Service Customization

Service Customization is the ability to tailor services to meet the specific needs of a client. The video script mentions that VAs can be matched based on the platforms and programs the client already uses, showcasing the flexibility and customization of the services offered.

💡Business Growth

Business Growth refers to the expansion of a company's operations, customer base, or revenue. The video discusses how VAs can contribute to the growth of a designer's business by taking on tasks that allow the designer to handle more clients and offer additional services, such as 3D rendering.

💡Communication

Communication is the exchange of information and ideas between people. The video emphasizes the importance of clear and proactive communication between VAs and designers, which is essential for ensuring that tasks are completed accurately and efficiently.

💡Security Measures

Security Measures are the precautions taken to protect sensitive information from unauthorized access or breaches. The video touches on the importance of security when VAs handle sensitive information such as social media logins or backend office access, ensuring that proper protocols are in place to safeguard this data.

Highlights

Introduction to the webinar on using Virtual Assistants (VAs) to enhance design businesses.

Discussion on the process and benefits of working with VAs in the design industry.

Explanation of the services offered by the VA firm specializing in interior design assistance.

Details on the most popular services such as 3D renders, drafting, sourcing, and admin support.

Process of matching clients with VAs based on specific needs and platforms they use.

Insight into the VA team's background, with many having interior design education and experience.

Cost structure of the services, with rates for admin and design work provided.

Flexibility of the service with no minimum time commitments and as-needed basis contracts.

Additional services offered, including bookkeeping, marketing, and online business management.

How VAs help designers grow their businesses by taking on more clients and offering new services.

Continuity of service, with designers typically working with the same VA for long-term relationships.

Proactive communication from VAs to ensure smooth project handling and client satisfaction.

Handling of time-off for VAs and ensuring continuity by either temporary replacements or backups.

Importance of staying updated with the latest design technology and software by the VAs.

Process for designers to change VAs if needed and ensuring a good fit for their specific requirements.

Feedback from designers on the benefits of working with VAs, such as reduced workload and business growth.

Discussion on the acclimation period for designers working with new VAs and ensuring a quick start.

Flexibility in communication methods, allowing designers to use their preferred platforms.

Addressing misconceptions about VAs, emphasizing the professionalism and communication skills of the team.

Handling of sensitive information and security measures in place to protect client data.

Contact information provided for those interested in learning more about the VA services.

Transcripts

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foreign

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to our webinar of the month uh today

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we're going to be talking about how to

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use VA to up your uh design business and

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we are joined here by the name of a lead

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virtual assistants and um we have her by

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phone because we had some technical

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difficulties on the video side so we we

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are happy to have you here how are you

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doing uh today tonight I am doing great

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Jason thank you so much I'm so happy to

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hear or be here and um I apologize for

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any technical difficulties here if I

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happen to pop hop on I will hop on here

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but otherwise yeah things are going well

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thank you it happens technology you know

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that that's just the world we live in

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today

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absolutely yeah I had wanted to have you

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here today because this is one of the

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topics that a lot of our designers and

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uh in a design realm that I'm in and

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then that we deal with on the client

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side that they ask about is

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um how to work with va's and what what

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that that whole process is like and what

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the cost is and what the benefits and

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you know and all it is and so that's one

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of the reasons I wanted to have you here

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today because you actually run a VA firm

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that specifically deals with designers

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interior designers and the realm so if

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you could just tell us a little bit

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about how your business operates

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with interior designers

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um they let me know basically what kind

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of help they need we offer a you know a

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wide variety of services but the most

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popular services are 3D renders drafting

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sourcing admin

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we do a lot of that stuff for our

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clients so basically they call me they

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ask me or they let me know what they're

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needing and then I match them with

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somebody on my team who can help them so

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everybody on my team is located across

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the United States they all have several

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years of virtual assistant experience

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specific to Interior Design so I am even

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going as far as matching based on

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platforms programs clients come to me

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and you know they're already using

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specific platforms or programs whether

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it's on the creative side or the admin

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side we're matching based on that as

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well so they know that they're working

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with a very good quality experienced

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virtual design assistant who has all the

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knowledge in the interior design

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industry and is willing to help them

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with anything that they need help with

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which a lot of times is you know helping

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them grow and scale their businesses

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along the way so a lot of the people

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that work on my team I know I always get

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this question is where do you find these

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people or how do they you know come

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about a lot of them are actual people

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who went to school to become interior

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designers and somewhere along the line

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decided that the client to designer

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relationship just wasn't for them and

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they really find joy in working designer

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to designer services so they prefer

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um basically just assisting other

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interior designers

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okay and so one of the questions that

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I'm usually asked is what is the cost so

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what typically for the services that you

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offer what what are like the cost ranges

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and and is there like contracts is there

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like a minimum time that uh they need

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absolutely

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yep sure so the contract is on an as

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needed basis no minimums so we do flat

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hourly rates based on the service

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um so to give you an idea if you need

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admin Services backend office help

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that's going to be forty dollars an hour

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if you need 3D renders CAD drafting

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sourcing any type of real design work

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that's at 65 an hour and those are just

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our most popular Services of course if

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anyone needs something in addition to

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that or has a question about anything

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else you know I'm happy to give those

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prices as well

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okay and then in terms of what are I

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know you had mentioned about the 3D

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rendering and the drawing help what are

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some other services that designers

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usually use your va's for

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sure besides what I mentioned already

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um some people are using the va's for

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bookkeeping

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um I do have some bookkeepers on the

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team who are very specific to Interior

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Design I know a lot of interior

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designers have some difficulty finding

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those

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um we do offer some uh marketing you

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know website social media

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um

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trying to think of what else oh um

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online business management is becoming

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more popular I will have designers come

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to me who really have no idea where they

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need help or maybe they have an idea but

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they need help streamlining processes

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getting organized building templates so

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they're not constantly Reinventing the

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wheel every time they get a new client

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online business management services are

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at the 65 an hour as well and that

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person comes in and just helps them

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streamline all their processes gets

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things in place and then also looks at

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other areas where they may need help and

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then would help facilitate hiring

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additional virtual assistant design

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assistance if they need so basically

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everybody on my team kind of niches down

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into the areas of the industry that they

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excel in and that they enjoy so if you

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hire someone to do construction

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documents in AutoCAD that's not going to

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be the same person who's going to do all

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of your you know invoicing and proposal

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in Ivy or whatever you know software

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you're using for that okay one of the

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things that we had on here is is how to

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help your business grow with Pas how

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have you seen designers grow with the

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va's that they work with uh from you

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a lot of times I mean the number one way

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it helps is that

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that take things off of the plate of the

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interior designer so the interior

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designer will have way more time to grow

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and scale

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um and work with additional clients so

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maybe on their own they can only handle

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a certain number of clients but once

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they hire a virtual assistant to help

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them they can handle a lot more clients

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and then that way that increases their

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revenue because you know what they're

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paying their VA their their uh

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up charging and charging their you know

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their client for that too so the

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client's paying for the VA plus the

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designer is making whatever the

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difference is that they're charging the

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their client so that's one of the number

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one ways we've seen that we've also seen

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people grow their businesses by offering

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additional services that they may not

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offer so for example 3D renders we have

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some clients that have not done 3D

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renders they don't offer that service

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but they're seeing a need from their

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clients to have that so they start

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offering that as a service now they hire

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a VA to help do all their renders and

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then again they you know turn around and

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invoice the client for that and make

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money off of that as well that makes

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sense and then from the designers that

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you work with do they usually work with

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the same VA so if they were to take time

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off so if it's on as needed as you had

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talked about so if they needed them for

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a month and then they may take a much

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left off or take some time off if they

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were to come back would they have the

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same VA or would they have somebody else

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almost always they will have the same VA

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so we do kind of match for long-term

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business relationships even though it is

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an as needed service a lot of my clients

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really get to know the VA and the VA

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gets to know them how they like things

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you know every designer runs their

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business a little bit differently they

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might have different turnaround times

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um you know they just have different

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things communication Styles different

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things in place so once I match them

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with

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um a VA on my team they will typically

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stick with that VA as they need them

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ongoing so like you said they're more

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than welcome to take a month off two

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months off whatever it is and then they

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are welcome to reach right back out to

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that person when they need them again

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okay and then now what happens on the

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opposite end if the VA needs to take

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time off uh is there internal

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communication that helps to uh alleviate

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the time to ramp up to see what the VA

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was handling for the designer so there's

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no drop-off time there yes absolutely so

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if uh VA has to take time off they would

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let myself and their client know and we

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would get somebody else in place that VA

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could help you know make sure they're up

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to speed

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um you know if it is a middle of a

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project which is rare you know they

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would make sure that they had everything

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they needed so that the new VA could

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could take over and then I also have

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some clients who will

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um just from the get-go they run with

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their regular VA that they like to work

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with ongoing but then they have a backup

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so they themselves know in a pinch they

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can just reach out to the backup even to

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help do you know a project or whatever

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maybe sometimes my clients get super

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busy and they need more than one person

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to help with you know whatever it may be

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um and so then that way they they have

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those couple of people to go to in a

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pinch if

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you know things come up and

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and they need help right away then they

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know they have that option but they can

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always reach out to me at any time too

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um and communication is huge

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um that's the number one thing with our

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va's is the communication is there all

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my clients always know what's going on I

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never want them to have a question on

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their invoice

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um it's extremely rare there are

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questions on invoice because of the

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communication between the va's and the

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clients but if there is any I'm I'm

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accessible I'm easy to work with I want

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to know about it I will take care of it

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so that's awesome and then now how about

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on the training side because I know with

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a lot of the programs you know

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especially on the rendering side they're

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forever changing 2020 a Chief Architect

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or whatever they always have updates are

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the va's keeping up on what's happening

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in the technology world

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yes they are so that is why I do match

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based on program because if somebody is

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using 2020 I match them with some you

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know a VA that's using 2020 and keeping

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up on that and that is where their

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expertise lies they they work in 2020

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all day every day and Chief Architect is

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another popular one

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um SketchUp AutoCAD uh there's a you

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know a variety of platforms out there

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but yes they are keeping up on those all

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the time

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okay and then if there's any issues and

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then a designer needs to change what

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does that process usually look like

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right

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um basically they would just reach out

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to me and let me know that for whatever

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reason their VA is not working out and

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then I would match them with somebody

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else I do like to know you know the

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reasoning it is rare I've been matching

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people since 2009

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so I'm typically really good

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um occasionally though it does come up

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and usually it might be either

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availability issue or or a timing issue

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which time zone issue which I try to

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match People based on time zones if that

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is going to be

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um you know a saying I know again every

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designer runs their business a little

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bit differently and some designers are

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more particular on the times of days

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days of the week that maybe their

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assistant is available so those types of

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things we try to work out right away so

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when I'm matching we don't run into

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issues but if there is ever an issue

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down the road the designer just needs to

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come to me and let me know what it is so

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then that way I make sure that I get

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them a better fit

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a second time around

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okay and so with all of this time and

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all of these years what have you heard

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from designers that they that has most

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benefited him from working with you and

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the va's what what have you heard from

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the designers that you've been working

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with

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right A lot of them that I work with

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have just said it's just such a weight

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off of their shoulders that they have

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someone else that they can trust to kind

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of Outsource and offload some work

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um they just feel like they can kind of

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breathe get organized and and go out

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there and get more clients or be able to

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take on everyone who's coming to them

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because I get a lot of calls from a lot

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of clients who say I've got X number of

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clients that are kind of waiting and I

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don't want to make these people wait

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this long or I'm worried that if I make

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them wait too long on a waiting list

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they'll go elsewhere

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um you know or I am ready to hire

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somebody so that I can take on more so a

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lot of it is just the growth part of it

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um sometimes they just

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maybe their business is where it's at

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but they're just working way too much

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and they would like to reclaim their

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evenings or their weekends and it's just

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been so nice to be able to Outsource

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some work for that as well uh but yeah a

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lot of it is just the admin admin

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drafting sourcing and renders that's

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some of the I mean the top requests we

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get that people just need help with

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one of the other questions that we had

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here is so from a designer standpoint

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since you actually have a lot of

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designers that are working with you what

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have you seen in terms of how long it

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takes for them to actually get

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acclimated to the designer that they're

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working with like is that usually a few

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hours a few days a few weeks how long is

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that process

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right that process is extremely quick

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because all the va's on my team are so

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experienced they've been doing this for

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a really long time so what they do is

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they'll have a phone call with interior

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designer and I do that anyway

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um initially they will always have a

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phone call just to make sure the

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designer is comfortable with who I match

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them with as well

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um you know so that they can talk to

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them and make sure this is a good fit

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and then yeah it's usually an extremely

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short period of time after that you know

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15-20 minute call designers are already

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going to be sending work

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um to their assistant to do so I mean I

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it is so quick and easy and that's

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another reason why designers love it is

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because there's not a long turnaround

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you know kind of turnaround time to get

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up or set up time to get up and going

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it's pretty immediate

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I also tell everyone that works through

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us is the communication is however the

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designers are most comfortable

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communicating we don't have a special

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portal that they have to log into or

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anything like that which the designers

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love because a lot of them may already

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have things in place where they're

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communicating with Asana or slack or

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whatever it may be that's how they'll

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communicate with their assistant if

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that's how they like it so I'm not

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um you know forcing them into another

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portal or or making them do more work

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just to work with somebody that's

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supposed to help alleviate that we try

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to make everything as easy and simple as

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possible for

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for the designers that was actually you

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you actually answered one of the other

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questions I I had from one of the one of

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the designers is there a certain type of

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program that you use like like you just

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mentioned usually it's on the designer

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but they ask do they have to use slack

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or Asana or any of those type programs

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right nope it is

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they already have something

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designer doesn't have anything in place

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but they want to set something up then

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the assistant and them will just set up

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whatever that is but yeah I do not have

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a a special portal that I make all of

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the clients and the design assistants go

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through I want the communication between

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the assistant and the designer to be as

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open as possible and I want them to work

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together as they would a normal team

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member and so that's why and like I said

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a lot of clients that come to me already

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have things in place and they don't like

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the idea of having another

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you know portal or something like that

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to have to go through

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to work with someone

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that makes sense we don't want to make

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it more cumbersome yes

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yes that makes sense and and then with

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the hours are they usually on the hours

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of the designer or is it hours on East

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Coast time Pacific Time what are usually

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the hours that the va's work

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sure so um again all the va's are

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scattered across the United States so if

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I have to match based on hours I will

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match that

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um way based on how the designers work

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so for example if I have a designer on

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the East Coast

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she doesn't maybe want to work with an

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assistant on the west coast because it's

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a three-hour time difference and the

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designer is going to be up and going at

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least three hours possibly you know

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before the assistant is available so I

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do when the designers when I talk to

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them I do ask if that makes a difference

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what we also do is if they're not in the

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exact time zone the assistant will still

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work

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that that the time zone of the hours

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that the designer needs them to if that

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makes sense so

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um that's not ever been an issue because

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they usually tell me up front like okay

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I'm on the East Coast I I prefer not to

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work with somebody on the west coast it

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usually the West Coast designers you

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know love working with East Coast

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assistants because they're already up

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for three hours this will work the

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opposite way

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um but yeah so that's one of the things

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we always ask or you know want to know

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is you know do you have a preference on

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the hours and some designers quite

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honestly will let me know okay my most

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productive time is early in the morning

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I need somebody available or in the

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morning or my most productive hours or

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are after hours maybe evening I don't

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mind if my assistant's going to be

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working evenings so we try to match

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based on that as well okay okay this is

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a question here from one of the

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designers that are on live what are some

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misconceptions that you've heard about

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va's that is not true for the va's that

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you usually deliver

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sure yeah so some misconceptions about

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va's that I've heard

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um are that they

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don't take their jobs seriously and are

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just kind of

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non-communicative I guess I would say

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um and and it's some unfortunately there

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are out there in the world some va's

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where it is a little bit more difficult

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to work with

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the va's on my team are not like that I

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had said earlier communication is huge

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they're proactive

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I I mean everyone must be proactive I

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don't want anything falling through the

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cracks they they're going to be reaching

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out to the designer if they see

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something if they need something

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um unfortunately the misconception with

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some va's out there is you hand them an

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assignment and then you don't hear from

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them for two weeks and then you have to

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follow up and say hey what's going on

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that won't happen with the people on my

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team

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um they want to know you know when is

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expected turnaround time when would you

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like this done even if it's admin tasks

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um right up front they'll ask you know

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how do you like this stuff done is this

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you're going to send me a weekly task

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list and I get it done by Friday are you

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sending me a daily task list and I'm

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getting it done by the end of the day I

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mean that communication is so clear and

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up front

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um everyone on my team this is their

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profession this is their career this is

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what they do for a living they're not

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just side gig va's and I think that's

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where a misconception is with va's out

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there

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in other Industries okay and this is

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another question from one of the

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designers that are on how do you handle

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if an assignment is handed to a VA and

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they do not know how to complete it

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how's that handled

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sure

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um number one that would be extremely

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rare just because of how we match them

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in the beginning as far as

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you know if it has to if you're needing

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somebody to do full-on construction docs

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in a certain program that it would be

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rare they would get an assignment they

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wouldn't know how to complete but let's

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say in the rare instance they do that

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assistant would immediately let the

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designer and myself know so if I need to

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get somebody else on that I would get

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somebody else on that but again that

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that would be rare just because of how

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we

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match people in the beginning so those

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things don't you know we we try to avoid

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those things

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okay and here's another question from

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one of the designers that are on what

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are some security measures that are in

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place for sensitive information like for

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instance social media and did I'm just

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adding this on because they didn't have

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in particular what the sensitive

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information is but say for instance if

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there's like social media logins or if

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they have logins to the back end of

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their office how is that handled if

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there's a breach of any kind or what

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what are some security measures that you

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have in place

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sure so as far as security measures

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um obviously if there's any encrypted

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things that the designers are are

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needing to have encrypted or whatever we

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do that

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um but our Contracting and the legal

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team has been done a great job as at

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making sure obviously those things are

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well thought out and written out so that

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those things don't happen again I've

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been doing this since 2009 we've never

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once had a security breach or or any

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issues like that my background's in the

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financial industry so with compliance

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and all of that I brought that into my

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work with interior design and we just

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make sure that

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I guess that we don't have those I mean

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our you know my business is Word of

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Mouth

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um these design assistants get that work

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through me

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um they most all of them are long-term

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members of the team and I guess as far

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as you know we don't would never want to

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do anything that would tarnish our name

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or or the profession okay that's that's

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awesome that's awesome and I that is all

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of the questions that we had live and

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that that's actually all of them that I

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had it's if anybody that's here live or

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that's watching on the recording if they

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want to get in contact with you to find

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out more information how do they do so

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sure so there's a couple different ways

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they could go to my website at Elite

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designassistance.com

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and from there there's a contact form

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they could fill out that goes directly

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to me

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um there is a scheduling link that they

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could schedule an appointment the

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scheduling link on my website does go to

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my assistant Brandis and she takes those

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calls if somebody specifically wants to

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talk to me since I was on this webinar

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I'm happy to talk to anyone who is who

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is on live or watching the recording

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personally

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they can shoot me an email at Danae at

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elitedesignassistance.com and I will

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email them my personal calendar link

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okay we appreciate your time here Danae

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and that will be the webinar for this

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month next month we're going to be

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talking about how to sneak

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sustainability into your next project

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so we hope to have you all here next

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month on the webinar of the month and uh

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we hope you all have a great day thank

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you Jason

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