Wawancara Wirausaha UMKM,Kelompok 3

Summary

The video features an interview with Bu Hariati, the owner of Rumah Makan Sayoroso, a halal Chinese food restaurant in Boyolali, Indonesia. She shares the story behind her business, which began in 1990 and stands out for offering halal Chinese cuisine in a region where it was not available. Bu Hariati discusses the challenges of maintaining consistency in taste, managing the business, and the important role her family plays. Her dedication to quality and customer service, along with a unique menu, have contributed to the restaurant's success and longevity. The story reflects her determination, love for cooking, and the motivation to support her children’s education.

Takeaways

• 😀 Bu Hariati owns 'Rumah Makan Sayoroso,' a restaurant serving halal Chinese food.
• 😀 She started the business in Boyolali, Indonesia, in 1990, with a unique menu offering compared to other local eateries.
• 😀 The restaurant features diverse dishes like nasi goreng and bakmi, with a focus on maintaining a consistent taste over the years.
• 😀 Bu Hariati handles all aspects of the business, including cooking, shopping, and money management, with some help from staff.
• 😀 One of the key challenges in running the business is maintaining the same flavor and quality for over 30 years, ensuring consistency.
• 😀 Bu Hariati advises that successful business management requires friendliness with customers and learning from experience.
• 😀 Despite the restaurant's popularity, she emphasizes that keeping dishes at the right portion size and flavor, especially for expensive ingredients like udang (shrimp), is essential.
• 😀 Family involvement is crucial, with Bu Hariati's husband initially helping with cooking, and her children supporting her efforts.
• 😀 Her motivation for starting the business was to support her children's education, and she expanded her family after gaining confidence in the restaurant's success.
• 😀 Bu Hariati's approach to competition is that every restaurant has its unique taste, and she does not believe in secret recipes. She values transparency in her cooking methods.

Q & A

What inspired Bu Hariati to start Rumah Makan Sayoroso?

Bu Hariati was inspired to start Rumah Makan Sayoroso in Boyolali because at the time, there were no Chinese food options that were halal in the area. She wanted to offer something unique to the local community.

What type of food does Rumah Makan Sayoroso serve?

The restaurant specializes in Chinese food, but all the dishes are halal. This ensures that customers can enjoy traditional Chinese flavors while respecting dietary restrictions.

How did Bu Hariati manage the operations of the restaurant in the early days?

In the beginning, Bu Hariati handled all aspects of the restaurant herself, including cooking, shopping for ingredients, managing finances, and overseeing staff. She was heavily involved in every part of the business.

What challenges did Bu Hariati face when running her business?

The main challenge was ensuring the consistency of taste over time. As the restaurant grew busier, it became crucial to maintain the same level of quality and flavor that customers initially loved.

What advice does Bu Hariati have for people wanting to run a business?

Her key advice is to be friendly and approachable with customers, and to ensure the quality of the food and service remains consistent. It's also essential to have perseverance and maintain cleanliness and discipline in the business.

How has Bu Hariati’s family been involved in the restaurant?

Initially, her husband helped with the cooking, but later he focused on his own business. Bu Hariati's family played a crucial role, especially in the early years, and she wanted to provide her children with educational opportunities through the success of her business.

How does Rumah Makan Sayoroso manage its menu and stock?

The restaurant ensures that it always has a full stock of ingredients, never running out of popular items like seafood dishes and gurami. Bu Hariati is dedicated to maintaining a wide variety of fresh dishes at all times.

What was Bu Hariati’s approach to starting the restaurant with no capital?

She started with no capital and took a loan to finance the business. Bu Hariati worked hard, stayed consistent, and focused on cleanliness and quality to make the restaurant successful over time.

How does Bu Hariati handle competition in the restaurant industry?

Bu Hariati believes that competition is healthy, but what sets her apart is the unique flavor of her food. She does not hide any cooking secrets and values authenticity, ensuring customers receive a genuine experience.

What is Bu Hariati's philosophy when it comes to cooking?

Bu Hariati emphasizes cooking with passion and heart. She believes that food should be prepared with care, especially when the cook is in a good mood, as cooking when tired or stressed can affect the quality of the food.