Business English - telephone conversation

Summary

In this phone conversation, John Wright from International Fashion Supplies calls the chic boutique to inform Mr. Morgan about a delayed shipment of 300 dresses. John leaves a message for Mr. Morgan, stating that the dresses will arrive next Friday and requests a call back once they are delivered. He also provides his contact number for follow-up. The conversation highlights the importance of communication and prompt updates regarding business orders.

Takeaways

• 😀 Mr. John Wright is calling from International Fashion Supplies.
• 😀 Mr. Wright wants to speak to Mr. Morgan at Chic Boutique.
• 😀 The receptionist asks for Mr. Wright’s name to proceed with the call.
• 😀 The line to Mr. Morgan is engaged, and Mr. Wright is offered the option to hold.
• 😀 Mr. Wright decides to leave a message for Mr. Morgan.
• 😀 Mr. Wright informs the receptionist that the shipment of 300 dresses has been delayed.
• 😀 The 300 dresses Mr. Morgan ordered are expected to arrive next Friday.
• 😀 Mr. Wright requests that Mr. Morgan calls him as soon as the shipment arrives.
• 😀 The receptionist asks Mr. Wright for his contact number to pass along the message.
• 😀 Mr. Wright provides his contact number: 01632 2960994.
• 😀 The conversation ends with the receptionist thanking Mr. Wright and wishing him goodbye.

Q & A

Who is the person calling in the transcript?

The person calling is John Wright from International Fashion Supplies.

Who is John Wright trying to speak with?

John Wright is trying to speak with Mr. Morgan.

What company does John Wright represent?

John Wright represents International Fashion Supplies.

Why is John Wright calling Mr. Morgan?

John Wright is calling to inform Mr. Morgan about a delay in their latest shipment of dresses.

What is the issue with the shipment?

The shipment of dresses has been delayed and will arrive next Friday instead of the expected date.

How many dresses were ordered by Mr. Morgan?

Mr. Morgan ordered 300 dresses.

What does John Wright want Mr. Morgan to do after the shipment arrives?

John Wright wants Mr. Morgan to give him a call as soon as the shipment arrives.

What phone number does John Wright provide?

John Wright provides the phone number 0163 296 0994.

Is Mr. Morgan available when John Wright calls?

No, Mr. Morgan is unavailable as the line is engaged when John Wright tries to reach him.

Does John Wright leave a message for Mr. Morgan?

Yes, John Wright leaves a message informing Mr. Morgan about the delayed shipment and requests a callback.