The most DEVASTATINGLY EFFECTIVE Response to Insults and Criticism at work

Summary

This video script offers a three-step strategy to deflect inappropriate questions and criticism, akin to how Donald Trump handles such situations. The first step is to completely ignore the question, avoiding self-defense as it reveals vulnerability. The second step involves using body language and verbal cues to redirect attention back to the questioner, subtly judging them. The final step is personal, using the Enneagram system to identify and target the person's deepest fears with precise words, creating a lasting impact. The script suggests these tactics for dire situations, like surviving a toxic workplace, and promotes an accompanying course for further learning.

Takeaways

• 😀 To deflect questions or criticism, the speaker suggests a three-step process similar to one used by Donald Trump.
• 🔍 The first step is to completely ignore the question or criticism, as defending oneself can signal vulnerability.
• 🤔 The second step involves turning the tables on the questioner through body language and verbal cues, redirecting attention back to them.
• 👀 Body language should be used to draw attention away from oneself and towards the person asking the question or making the criticism.
• 🗣️ Verbally, the speaker recommends responding with surprise or judgment, implying that the question or comment is out of character for the person.
• 💬 The third step is to get personal by using words that are precisely chosen to reflect the individual's fears or insecurities.
• 🔑 The Enneagram is introduced as a tool to understand people's core fears, which can be used to craft a personalized response.
• 👗 The speaker advises observing people's appearances, behaviors, and communication styles to identify their Enneagram type.
• 👊 When responding, use language that implies knowledge of the person's deepest fears, making the response more impactful.
• ⚠️ These tactics are presented as survival strategies for toxic work environments and should be used sparingly and only when necessary.
• 📚 For further learning, the speaker offers a guide and an upcoming course on standing up for oneself in a toxic workplace.

Q & A

What is the primary advice given for deflecting inappropriate questions or criticism?

The primary advice is to completely ignore the question or criticism, as defending oneself is perceived as a sign of vulnerability.

Why is it suggested not to defend oneself against criticism?

Defending oneself is seen as an admission of vulnerability, and it's advised to avoid it to maintain a position of strength.

What is the second step in the three-step process for deflecting criticism?

The second step involves turning the tables on the person by using body language and words to redirect attention back to them.

How does body language play a role in deflecting criticism?

Body language is used to marshal attention away from oneself and towards the person asking the question, thereby controlling the narrative.

What is the recommended verbal approach when turning the tables on someone?

The recommended verbal approach is to judge the person asking the question, expressing surprise at their behavior, and implying that their actions are reflective of a deeper issue.

How does the Enneagram system factor into the third step of the process?

The Enneagram system is used to identify people's core fears and insecurities, which can be leveraged to craft personalized and impactful responses.

What is the significance of using personalized insults based on the Enneagram types?

Using personalized insults allows for a more effective and targeted response, as it plays on the individual's deepest fears and insecurities.

Why might someone choose to use these tactics in a workplace setting?

These tactics are recommended for dire situations, such as when one is trapped in a toxic work environment and needs to survive.

What resources are offered for those interested in learning more about these tactics?

An Enneagram guide and an upcoming course on surviving toxic workplaces are mentioned, with links provided in the description.

What is the speaker's stance on the morality of using these tactics?

The speaker acknowledges the potentially negative moral implications of these tactics but rationalizes their use in extreme situations, suggesting a trade-off for survival.

How does the speaker suggest one should approach using these tactics?

The speaker advises using these tactics sparingly and only in situations where it's necessary for survival in a toxic environment.