Why DFY Services Are Limiting Your Grow and How To Break Free

Mike Gowans
6 Sept 202407:46

Summary

TLDRThis video script discusses the challenges of time-for-dollar trading in service-based businesses and offers a solution: productizing services. The speaker shares their experience with one-to-one coaching, agency work, and the limitations they faced due to time constraints. They explain how transitioning from service delivery to creating digital products like online courses, group coaching, and membership programs can help scale the business, increase profits, and break free from the hamster wheel of trading time for money. The speaker also provides a free course on their website to guide viewers on how to productize their services.

Takeaways

  • 🔗 The primary issue with service-based businesses is the inability to scale due to the time-for-dollars model.
  • 🔄 To break free from this model, one must transition from providing services to creating products that can be sold repeatedly.
  • 🛠️ Productizing services involves identifying mastery patterns in the work done for clients and turning these into teachable skills.
  • 💼 Done-for-you services, one-on-one coaching, and agency work can lead to burnout and limit income due to their dependency on the service provider's time.
  • 📈 Scaling a business is challenging with service-based models as adding more clients exponentially increases complexity and management overhead.
  • 💡 The speaker's personal experience with an agency and one-on-one coaching illustrates the limitations of service-based income.
  • 🚀 Transitioning to an online education business by selling courses, group coaching, and membership programs allows for scalability and recurring revenue.
  • 💰 Productizing a service can lead to higher profit margins as the same product can be sold multiple times without additional time investment.
  • 🔑 The key to success in productizing services is to decouple the business from the constraint of time, thereby allowing for unlimited income potential.
  • 🌐 The speaker offers a free course at www.makeonce.com to guide individuals on how to productize their services and escape the time-for-dollars trap.

Q & A

  • What is the main issue with trading time for dollars in service-based businesses?

    -The main issue is that services don't scale well, leading to a time-for-dollars trap where the business owner is limited by the number of clients they can serve and the amount of time they have, which can result in burnout and reduced profit margins.

  • Why does the complexity increase when trying to scale a service-based business?

    -As the business grows, the need to manage existing clients, acquire new ones, and train additional staff increases exponentially, leading to higher complexity and often a decrease in the quality of service and customer satisfaction.

  • What is the concept of 'productizing your services' mentioned in the script?

    -Productizing your services involves taking the skills and expertise used in providing services and turning them into a digital product, such as online courses, group coaching, or membership programs, which can be sold repeatedly without further time investment.

  • How does productizing services help in breaking free from the time-for-dollars model?

    -By creating a digital product out of services, the business owner can sell the same product multiple times without additional time investment, thus decoupling income from the amount of time spent and allowing for scalability and passive income.

  • What is the significance of finding 'Mastery patterns' in your service?

    -Mastery patterns are the recurring and effective methods or processes that a service provider uses in their work. Identifying these patterns allows the service provider to create a structured product or course that teaches others to replicate these successful methods.

  • Why might clients prefer to learn how to do a service themselves rather than paying for it to be done for them?

    -Clients may prefer to learn the service themselves to gain control over the process, reduce ongoing costs, and apply the knowledge to their specific needs more effectively, especially if the return on investment is clear and the learning process is well-structured.

  • How does the speaker's experience with an agency and one-to-one coaching illustrate the limitations of service-based models?

    -The speaker's experience shows that despite the freedom from traditional employment, the service-based model still involves trading time for money, leading to a cap on income and potential burnout, which are significant limitations for growth and scalability.

  • What is the role of digital products in scaling a business beyond service limitations?

    -Digital products, such as online courses and membership programs, allow business owners to reach a larger audience, provide value at scale, and generate recurring revenue, thus overcoming the limitations of one-to-one service models.

  • How does the speaker suggest transitioning from a service-based business to a product-based one?

    -The speaker suggests identifying Mastery patterns in the services provided, creating digital products based on these patterns, and offering them to clients as an alternative to traditional services, allowing for scalability and higher profit margins.

  • What resources does the speaker offer to help others productize their services?

    -The speaker offers a free course and funnel through his website, www.makeonce.com, to guide individuals on how to productize their services and scale their businesses beyond the service-based model.

Outlines

00:00

🔄 Escaping the Time-for-Dollars Trap

The speaker begins by addressing the common issue of being stuck in a time-for-dollars cycle, where individuals are limited by the amount of time they have to offer services such as one-on-one coaching, agency work, or done-for-you services. They emphasize the struggle of scaling a business while maintaining the quality of service and avoiding burnout. The speaker shares their personal experience of running an agency and coaching business, highlighting the limitations of service-based businesses due to the one-to-one nature of the work. They explain the concept of 'productizing' services, which involves identifying patterns in the work done for clients and then teaching those patterns to others, allowing for scalability and breaking free from the time-for-dollars model.

05:01

🚀 Scaling Business Through Productization

In the second paragraph, the speaker elaborates on their transition from providing services to creating digital products. They discuss how they were able to create a course that taught martial arts business owners how to market online, which was more profitable and scalable than doing the work for them. The speaker emphasizes the importance of turning services into digital products such as online courses, group coaching, and membership programs, which can be sold repeatedly without the need for constant one-to-one interaction. They also mention the benefits of decoupling business income from time, allowing for unlimited income potential. The speaker concludes by inviting the audience to a free course on their website, www.makeonce.com, where they can learn how to productize their services using the funnel and strategies the speaker has successfully implemented.

Mindmap

Keywords

💡Time for dollars

The term 'time for dollars' refers to the concept where an individual's income is directly proportional to the time they spend working. In the video, this is used to describe a limiting situation where the speaker was providing services and getting paid only for the time spent, which restricts scalability and profitability. The speaker was 'trading time for dollars' by doing tasks like building funnels, marketing, and creating content for clients, which didn't allow for passive income or growth beyond their working hours.

💡Done for you services

Done for you services are services where a provider does all the work for the client, from start to finish. In the context of the video, the speaker mentions having provided 'done for you services' such as building funnels and creating content for clients. This approach, while beneficial for immediate income, does not scale well because it ties the provider's income directly to the time spent on each task, leading to a potential burnout and limited growth potential.

💡Scaling business

Scaling a business refers to the process of expanding its operations, customer base, or revenue without a proportional increase in resources. The video discusses the challenges of scaling a service-based business and suggests productizing services as a solution. The speaker shares their experience of scaling an agency with '44 active clients' and the difficulties that come with managing such a high volume of service delivery, which led to sleepless nights and client dissatisfaction.

💡Burnout

Burnout is a state of chronic physical and emotional exhaustion caused by long-term stress. In the video, the concept is used to describe the physical and mental strain the speaker experienced while trying to manage a high volume of clients and tasks in their service-based business. The speaker mentions 'burnt out' as a result of the relentless effort to meet client demands, which is a common issue in businesses that rely heavily on personal time and effort.

💡Productizing services

Productizing services involves turning a service into a product that can be sold repeatedly. The video emphasizes this as a solution to the 'time for dollars' trap. The speaker shares their journey of transforming their expertise in marketing into a teachable format, creating a course that martial arts business owners could buy to learn how to market themselves, instead of paying for the speaker's time to do the marketing for them.

💡Mastery patterns

Mastery patterns are the recurring, effective methods or strategies that an expert uses in their field. The video suggests identifying these patterns in one's service offerings and then teaching them to others. The speaker found 'Mastery patterns' in their marketing services and used them to create a course, which allowed them to sell the same content multiple times, breaking free from the limitations of one-to-one service delivery.

💡Digital product

A digital product is a product that is distributed in digital form, such as online courses, software, or digital media. The video encourages the creation of digital products as a means to scale a business beyond the limitations of time. The speaker turned their service of marketing into a digital product by creating an online course, which they could sell repeatedly, thus decoupling their income from the time spent on creating the product.

💡Group coaching

Group coaching is a form of training or instruction where one coach works with multiple individuals at the same time. In the video, the speaker mentions group coaching as a way to scale their business and move away from one-to-one coaching, which is more time-consuming. By offering group coaching, the speaker could reach and teach more people at once, thus increasing their income without a proportional increase in time spent.

💡Membership programs

Membership programs are services where customers pay a recurring fee to access certain benefits or content. The video suggests creating membership programs as a way to generate recurring revenue and scale a business. The speaker implies that by offering a membership program, they could provide ongoing value to clients and receive ongoing payments, which is more sustainable and profitable than one-time service fees.

💡Reccurring revenue

Recurring revenue is income that a business receives on a regular basis, typically from subscriptions or membership fees. The video highlights the importance of recurring revenue as a stable and predictable source of income, which contrasts with the unpredictable nature of service-based fees. By offering membership programs, the speaker was able to create a stream of recurring revenue, which helped to stabilize and grow their business.

Highlights

The challenge of trading time for dollars and the struggle to scale businesses while maintaining profitability.

The limitations of 'done for you' services and how they restrict business growth.

The author's personal experience with agency work, one-to-one coaching, and the realization of being on a 'hamster wheel'.

The concept of services not scaling due to the one-to-one relationship with human time.

The burnout and complexity issues that arise from trying to manage more clients and employees.

The vicious cycle of losing clients, decreasing confidence, and vanishing profit margins.

The solution to productize services by identifying mastery patterns and teaching others.

The shift from service-based to product-based business model for scalability.

How productizing services allows for the creation of online courses, group coaching, and membership programs.

The benefits of decoupling business from time and increasing income potential.

The author's transition from a marketing agency to teaching martial arts business owners how to market online.

The strategy of creating a funnel, email follow-up system, and content marketing for martial arts businesses.

The financial advantage of selling a productized service over traditional agency work.

The importance of teaching clients how to perform services themselves to increase their ROI.

The potential for businesses to do marketing themselves instead of paying for agency services.

The author's offer of a free course on how to productize services at www.makeonce.com.

Transcripts

play00:00

hey are you stuck trading your time for

play00:02

dollars maybe you're doing done for you

play00:04

services or you're doing onetoone

play00:05

coaching maybe you're doing agency work

play00:08

and you're just you're on this hamster

play00:10

wheel and you can't figure out how do I

play00:13

get more profitable without losing more

play00:15

time in this video I'm going to share

play00:18

with you the secret of Breaking Free and

play00:21

actually being able to scale your

play00:23

business make more money and not have to

play00:27

spend so much time you're going to learn

play00:28

how to make it once and then just sell

play00:31

it over and over again so here is why

play00:34

done for you services are limiting your

play00:36

growth and how you can break free so

play00:39

here's the problem Services don't scale

play00:44

when you're doing Services done for you

play00:45

Services I had an agency once and I also

play00:48

did the onetoone coaching and I did done

play00:49

for you Services people would call me

play00:51

I'd help them build their funnels I

play00:53

would help them do their marketing I

play00:54

would help them create content I would

play00:56

do the video I would go do the video

play00:58

Bring It Back edit it post to their

play01:00

account that whole thing and although it

play01:03

was great it got me out of having to

play01:05

have a job and I had a business that was

play01:07

essentially working from the internet

play01:09

but I was still trading my time for

play01:11

dollars because if I wasn't doing the

play01:14

services if I wasn't getting the stuff

play01:16

and making it and putting it everywhere

play01:18

I I wasn't going to get paid but the

play01:21

problem is I don't have that much time

play01:23

right you only have so much time and you

play01:25

can have only so many clients and what

play01:28

happens is you start getting burnt out

play01:29

out because you're trying to do good

play01:32

you're trying to do the best you can but

play01:34

you're running around in circles and I

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totally get that because what we're

play01:39

dealing with is we have a onetoone

play01:40

relationship with human time onetoone

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coaching you can only coach so many

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clients in a day so you can only make so

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much money right and then you think well

play01:50

I'll just get more people and I will

play01:53

then be able to get more clients and

play01:55

then what happens is the complexity

play01:57

increases exponentially so now not only

play02:00

do you got to worry about the existing

play02:02

clients and what you were doing for them

play02:04

what you have to do but now guess what

play02:07

you're also having to manage your

play02:09

employees you're also having to manage

play02:11

getting the new clients and making sure

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that that whole relationship's working

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and then you're going to have to train

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somebody else to be like you and

play02:18

although all of these things are great

play02:20

what I wanted was I wanted the ability

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now to take my skills my ability that

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I've been learning and crafting and and

play02:29

and sharpening and making better because

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I was doing it for people I was actually

play02:34

coaching them I was had the agency going

play02:37

but now I wanted to take that and I

play02:38

wanted to teach people how they could do

play02:40

that I wanted to create an online

play02:41

education business and sell courses do

play02:45

group coaching and create membership

play02:48

programs and so what happens now when

play02:51

you start going at this trying to grow

play02:54

the business because at one point I had

play02:56

44 active clients in my agency and it

play02:59

was me and I had a little bit of help

play03:01

from somebody else but th this was like

play03:05

I there was many sleepless nights and

play03:08

you start letting the clients down then

play03:11

the clients are like hey you said you

play03:12

were going to get this done but it

play03:14

didn't get done and then you start

play03:16

losing clients which then starts working

play03:18

on you and making your confidence go

play03:21

down and it's a pretty vicious cycle and

play03:24

then the profit margins just disappear

play03:26

as you start to hire people because you

play03:28

go oh I need help then you hire people

play03:30

the profits go down and it's like a

play03:33

snake eating its own tail so what's the

play03:36

solution how do you fix this well what

play03:39

you want to do is you want to productize

play03:41

your services so essentially you're

play03:44

going to take what you do as a service

play03:47

and you're going to find the Mastery

play03:49

patterns in your service so you've been

play03:52

doing this thing over and over and over

play03:54

again for people you've been coaching

play03:56

people you've got the agency work stuff

play03:58

happening you do done for you services

play04:01

and if you look at what you're doing if

play04:02

you were to let's say you know record

play04:05

yourself working all day long you would

play04:07

find these patterns that you keep doing

play04:09

you always start this way you always do

play04:11

it in this order and then you do this

play04:14

and when you find those Mastery patterns

play04:16

like that what you can do is you can

play04:19

teach people how to do that themselves

play04:22

so when I first SC started doing this I

play04:25

was doing marketing for all these

play04:27

businesses but it was pretty much the

play04:29

same thing it just the business type

play04:31

would change well when I shifted and

play04:35

productized my services I started

play04:37

helping martial arts business owners to

play04:39

get more students because they wanted to

play04:41

get more students but they wanted to use

play04:44

the internet because the other way they

play04:46

get them is through like birthday

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parties and they have to go to like

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fairs and clipboards walking around

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parking lots and like it's just very

play04:55

manual time Ford dooll thing so what I

play04:58

taught them was how to create a funnel

play05:01

how to create an email follow-up system

play05:03

and then how to actually do content

play05:05

Market online and get leads and get

play05:08

sales this gave them their time back so

play05:11

what I did was instead of doing it for

play05:13

them they didn't want to pay the price

play05:15

that I was going to charge to do it for

play05:17

them so they wanted me to teach them how

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to do it well I was able to sell that

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service that product for

play05:25

$5,800 and that's way more money than I

play05:28

was getting even as an agency it made

play05:31

sense to them because they had to get

play05:33

you know six new students that stayed

play05:35

for the average time and they would make

play05:37

their money back the point here though

play05:39

was I made that course one time and I

play05:42

was able to sell that same program over

play05:45

and over and over again because I

play05:47

productized my services and I just took

play05:49

what I did and I taught them how to do

play05:51

it themselves which allowed me to scale

play05:53

my Mastery in product form so you just

play05:57

turn what it is that you're doing into a

play05:58

digital product product you can do you

play06:01

know online courses which is what we do

play06:04

we also do group coaching so it's like

play06:06

one to many instead of one to one and

play06:08

then you can do membership programs and

play06:10

you also get recurring Revenue out of

play06:12

that which is really nice and then you

play06:16

decouple your business from time and now

play06:19

you're not in this time for dollars trap

play06:21

your income isn't limited and that's the

play06:24

key there are people out there that

play06:27

would just love to know how to do what

play06:29

you would do for them and they'd like to

play06:31

pay less cost on that you know when I

play06:34

was doing my marketing agency companies

play06:36

would pay me 1,000 to $2,000 a month

play06:39

sometimes $10,000 a month depending on

play06:42

our client and you know over a course of

play06:45

time that's quite a nice chunk of change

play06:47

now obviously it makes sense for them if

play06:49

they're getting the result that we

play06:51

promised them which was more sales

play06:53

basically using the internet but they

play06:57

also a lot of them had an inside team

play06:59

and they could have just done it for

play07:01

themselves and it would have made a lot

play07:02

more sense for them and this is probably

play07:05

what can happen for you if you go on and

play07:08

take this same type of uh approach where

play07:10

you're you're going from basically

play07:13

services to products you're productizing

play07:16

your service now you're probably

play07:18

wondering well that's great Mike I'm it

play07:20

sounds good I love that but how do I do

play07:23

that well lucky for you if you go to

play07:27

www.make once.com

play07:30

I have a free course and I give you the

play07:32

funnel that I use and I show you how we

play07:35

productize our services so go down in

play07:38

the description and grab that or just go

play07:40

to the website here and I'll see you

play07:41

inside of that training

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関連タグ
Business ScalingTime FreedomProductizationDone-for-YouCoachingAgency WorkDigital ProductsOnline CoursesMembership ProgramsRevenue Growth
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