MUDANÇAS NA CERTIFICAÇÃO OEA NO PÓS PANDEMIA

Summary

The script discusses the impact of the pandemic on companies seeking certification, particularly in the context of the EJA (Electronic Accounting). It highlights how the pandemic has accelerated the need for integrated management systems and proceduralization within companies. The script also mentions the innovative shift to online certification processes, which has been embraced by the Brazilian Revenue Service during the pandemic. This has not only reduced costs but also demonstrated the potential for a more digital approach to compliance, although physical inspections for certain certifications like security remain necessary. The pandemic has been a catalyst for digital transformation in business processes.

Takeaways

• 📈 The pandemic has accelerated the need for integrated management systems and proceduralization within companies.
• 🔄 The pandemic has had a dual impact, both challenging and aiding the implementation of management systems.
• 🌐 There has been a shift towards online certification processes, including customs, which was facilitated by the pandemic.
• 💻 Microsoft Teams was used for certifications and meetings during the pandemic, showing a move towards digital work methods.
• 📊 The Brazilian Revenue Service monitored companies online, indicating a new trend in compliance that is less focused on physical presence.
• 🛂 The pandemic has led to a cost-effective approach for public services, reducing the need for in-person auditors.
• 🚫 There is a distinction between the types of certifications, with security certification requiring more physical inspection and control.
• 📚 The American year has not certified anyone, focusing only on online monitoring, which shows a temporary halt in traditional certification methods.
• 💡 The pandemic has been a catalyst for discarding outdated practices and accelerating digital transformation processes.
• 🔑 Learning to work digitally has been an important takeaway, highlighting the long-term impact of the pandemic on work culture.
• 🌟 Despite the hardships caused by the pandemic, it has provided an opportunity for innovation and efficiency in business processes.

Q & A

How long ago was the EJA discussed in the script?

The script mentions that it seems like it was discussed yesterday, but it has been almost 10 years since the discussion began.

What happened in the middle of the EJA process that had a significant impact?

The pandemic occurred in the middle of the EJA process, which affected how companies were seeking certification.

How did the pandemic affect the certification process for companies?

The pandemic led to the implementation of online certification processes, which was a significant change from traditional in-person methods.

What is the importance of having an integrated management system as mentioned in the script?

An integrated management system is crucial for companies to have a procedural standardization and manualization, ensuring that tasks are developed within a quality plan.

How did the Brazilian Revenue Service adapt to the pandemic for certification processes?

The Brazilian Revenue Service adapted by allowing the certification process to be conducted online, which was a new approach during the pandemic.

What tool was used for online certifications and meetings during the pandemic as per the script?

Microsoft Teams was used for online certifications and meetings during the pandemic.

What is the potential long-term impact of the pandemic on the certification process?

The pandemic may have set a trend towards more online and procedural-focused certification processes, reducing the need for physical presence and audits.

What are the economic benefits of online certification processes mentioned in the script?

Online certification processes can save significant costs by eliminating the need for auditors to travel and reducing the time and resources required for in-person audits.

How did the American Revenue Service handle certifications during the pandemic?

The American Revenue Service did not certify anyone during the pandemic; they suspended certifications and only conducted online monitoring.

What is the script's perspective on the positive aspects of the pandemic for business processes?

While acknowledging the difficulty of highlighting positive aspects due to the loss and suffering caused by the pandemic, the script suggests that it was a propitious moment for discarding outdated processes and accelerating digital transformation.

What are the differences in certification requirements between procedural and physical aspects as mentioned in the script?

Procedural aspects focus more on the process and can be done online, while physical aspects, such as security certifications, require in-person verification of access controls and perimeter conditions.