Enhancing Your Product Listings With Extra Information | Getting Started on GetYourGuide

Summary

This video script highlights the importance of utilizing optional fields when setting up activity listings to enhance customer experience. It advises specifying audience restrictions, necessary precautions, and essential items to bring. Providing additional details and emergency contact information ensures customers are well-informed and prepared. The script encourages frequent updates to product information to reduce inquiries, improve operations, and garner positive reviews, directing users to supply.getyourguide.support for further resources.

Takeaways

• 👥 Think about your audience and specify any necessary precautions or limitations, such as age restrictions or health considerations.
• 🚫 Mention any specifics about what's not allowed or what's essential to bring on the activity to prevent misunderstandings.
• 👟 For activities like walking tours, remind guests to wear comfortable shoes to ensure a smooth experience.
• 📋 Add any extra information that customers should know before booking your product.
• 📞 Enter contact information for customers to use in case of emergencies.
• 🇮🇹 Select the appropriate country code when providing contact numbers, like the Italian country code.
• 📝 Include any other logistical details that customers should know after booking, such as attire recommendations.
• 🛠️ Frequently update and enrich your product information to help prepare customers better.
• 📅 More detailed information leads to fewer inquiries, smoother operations, and more positive reviews.
• 📚 Additional resources are available at supply.getyourguide.support for any questions not answered in the video series.

Q & A

What are the optional fields in listing setup that can be useful for customers?

The optional fields include specifying audience considerations, necessary precautions or limitations, age restrictions, health considerations, and essential items to bring for the activity.

Why is it important to mention age restrictions or health considerations in the listing?

Mentioning age restrictions or health considerations helps customers choose experiences that are suitable for them, ensuring a better fit and preventing disappointment or health risks.

What should be included if there are specific things not allowed or essential to bring for an activity?

Details about what's not allowed or essential to bring should be clearly stated, such as reminding guests to wear comfortable shoes for a walking tour.

How can extra information be provided to customers if needed?

Extra information can be added in the additional details section, where customers should know before booking your product.

What are the important details that should be displayed on the customer's voucher?

Important details include contact information for emergencies and any logistical details that customers should know after booking.

Why is it recommended to provide contact information on the voucher?

Providing contact information allows customers to reach out in case of emergencies, ensuring their safety and peace of mind.

What is the purpose of including logistical details post-booking?

Including logistical details ensures customers are well informed and prepared for the activity, reducing the likelihood of misunderstandings or unpreparedness.

How can the listing be made more attractive to customers?

By adding as much information as possible, including activity specifics and customer advice, the listing becomes more attractive, helping customers to book and plan their itinerary.

What is the benefit of frequently updating and enriching product information?

Frequent updates and enrichments in product information help prepare customers better, leading to fewer inquiries, smoother operations, and more positive reviews.

Where can additional resources be found if questions are not answered in the video series?

Additional resources can be found at supply.getyourguide.support for further information and assistance.