Identifying Business Opportunities

Elbert Or
27 Jul 201308:17

Summary

TLDRThis video script emphasizes the importance of identifying real customer or market needs when starting a business. It debunks the myth that superior products sell themselves, using the example of the over-patented mousetrap. The script introduces key questions to determine if there's an unsolved problem, a better solution than existing products, and an affordable price for the customer. It uses scenarios with Pedro and Pablo to illustrate the concept, concluding that understanding customer needs is crucial for a successful business idea.

Takeaways

  • 😀 Starting a business should begin with identifying a real customer or market need that the business can solve.
  • 😹 The common advice 'if you build a better mousetrap, the world will beat a path to your door' is dangerous and based on untested assumptions.
  • 📚 The quote is often misattributed to Ralph Waldo Emerson, and it has been taken too literally by many, resulting in an abundance of mousetrap patents in the U.S.
  • 🐭 The assumption that a superior product or service will sell itself is flawed; there is more to building a successful business than just having a good product.
  • đŸ€” Key questions to identify a real need are: Do customers have an unsolved problem? Is there a significantly better way to solve the problem than existing products or services? Can your solution offer a sustainably better price?
  • 🏠 The example of Pedro's neighborhood illustrates a community with an unsolved problem that cannot be easily addressed by existing solutions.
  • 🔄 The example of Pablo's neighborhood shows that even with existing solutions, there may still be significant disadvantages prompting the search for a better alternative.
  • 💡 The importance of affordability is highlighted by comparing two communities with different budgets for solving the same problem, emphasizing the need for a solution that fits within the customer's budget.
  • đŸ€ The concept of 'Ucorp' and its 'anti-rodent ninja robot' is used to illustrate how a business can identify and seize a market opportunity by offering a superior, affordable solution.
  • 📝 The assignment encourages viewers to think critically about potential business ideas by applying the key questions to determine if there is a real customer need.
  • 🚀 The script concludes with a teaser for the next video, which will involve a workshop on business ideas and identifying real customer needs.

Q & A

  • What is the main objective of the video?

    -The main objective of the video is to teach viewers how to identify real customer or market needs by asking the right questions, which is essential for starting a successful business.

  • Why is the advice 'if you build a better mousetrap, then the world will be the path to your door' considered dangerous?

    -This advice is considered dangerous because it assumes that a superior product will sell itself and make for a successful business. This assumption is flawed as it ignores other critical factors like understanding real customer needs and market conditions.

  • What are assumptions, according to the video?

    -Assumptions are thoughts, ideas, or sentiments taken to be true or self-evident without being tested or verified.

  • What example does the video use to illustrate an unsolved problem that customers face?

    -The video uses the example of Pedro and his neighborhood facing a severe mouse infestation problem that existing solutions like poison and traps cannot adequately solve.

  • What distinction is made between a customer and a market?

    -A customer is someone who will buy something from the business, while a market is a group of customers.

  • What key questions should be asked to identify a real customer need?

    -The key questions are: Do customers have an unsolved problem? Is there a significantly better way to solve the customer's problem than existing products or services provide? Can your way introduce a sustainably better price for the customer?

  • Why is it important to consider if customers can afford the solution?

    -It is important because a solution, no matter how effective, is not viable if the customers cannot afford it.

  • How does the example of UCorp's anti-rodent ninja robot illustrate market viability?

    -The example shows that while UCorp's product is effective, it is only viable in Pedro's community, which has the budget to afford it, unlike Pablo's community.

  • What assignment is given to the viewers at the end of the video?

    -The viewers are assigned to think of three business ideas and ask the three key questions to determine if there is a real customer need for any of these ideas.

  • What should viewers do if they find that one of their ideas gets a 'yes' answer to the key questions?

    -Viewers should hold on to that idea, as by the end of the program, they may have a real business they can start.

Outlines

00:00

🔍 Identifying Real Business Opportunities

This paragraph introduces the concept of identifying business opportunities by asking the right questions to determine if there is a real customer or market need. It refutes the common but dangerous advice that superior products or services will naturally sell themselves, exemplified by the misquote of Ralph Waldo Emerson about the 'better mousetrap.' The paragraph emphasizes the importance of distinguishing between customers, markets, and needs, and suggests key questions to identify a real need, such as whether customers have an unsolved problem and if there is a significantly better solution than what is currently available.

05:00

💰 Assessing the Affordability of Solutions

The second paragraph delves into the affordability aspect of a solution to a customer's problem. It uses the example of two communities with different budgets for addressing a mouse infestation problem, illustrating that even a superior product like the 'anti-rodent ninja robot' may not be viable if the market cannot afford it. The paragraph reviews the key questions for identifying a real customer need, including the existence of an unsolved problem, the superiority of the proposed solution, and the sustainability of the price. It concludes with an assignment for the viewer to think of three business ideas and evaluate them based on these criteria, highlighting the importance of finding a real customer need for a potential business.

Mindmap

Keywords

💡Business Opportunities

Business opportunities refer to situations that present a chance for someone to start a new business or venture. In the video, the focus is on identifying these opportunities by asking the right questions to determine if there is a real customer or market need that can be addressed.

💡Customer Needs

Customer needs are the requirements or problems that a customer wants to solve by purchasing a product or service. The video emphasizes the importance of identifying these needs as a foundation for starting a successful business, using examples of communities dealing with a mouse infestation to illustrate unsolved problems.

💡Market

A market is a group of potential customers who share common needs or characteristics. The video explains that a successful business must identify a market with a real need for its product or service. For instance, Pedro's and Pablo's neighborhoods represent different markets with varying budgets and needs for mouse control solutions.

💡Assumptions

Assumptions are ideas or beliefs taken to be true without verification. The video cautions against the assumption that a superior product will automatically lead to success, using the example of the many mouse trap patents that did not necessarily translate to market demand.

💡Problem Solving

Problem solving involves finding solutions to issues faced by customers. The video highlights that a key to business success is solving an unsolved problem more effectively than existing products or services, as shown in the mouse infestation scenarios.

💡Competitive Advantage

Competitive advantage is the attribute that allows a business to outperform its rivals. The video discusses the need for a business to offer a significantly better solution at a sustainable price to gain a competitive advantage, such as UCorp's anti-rodent ninja robot being better than existing mouse control options.

💡Sustainable Pricing

Sustainable pricing means setting a price that customers can afford while ensuring the business can remain profitable. The video contrasts the affordability of solutions in different communities, highlighting that even the best product will fail if it is not priced within the target market's budget.

💡Innovation

Innovation refers to the introduction of new ideas, products, or methods. The video encourages identifying innovative solutions that meet real customer needs, like UCorp's anti-rodent ninja robot, which provides a new way to control mice.

💡Target Market

A target market is a specific group of customers at whom a product or service is aimed. The video uses the examples of Pedro's and Pablo's communities to illustrate the importance of identifying a target market that has both the need and the budget for a new product.

💡Market Research

Market research involves gathering information about consumers' needs and preferences. The video underscores the necessity of understanding the market and customer needs through research, as demonstrated by analyzing the mouse problem in different communities.

Highlights

By the end of this video, you'll begin to be able to ask the right questions that can identify a real customer or market need.

Businesses begin by identifying a problem that a prospective business founder can solve.

The advice 'if you build a better mousetrap, then the world will be the path to your door' is dangerous because it assumes any superior product or service sells itself.

Assumptions are thoughts, ideas, or sentiments that are taken to be true or self-evident without being tested or verified.

There are over 4,000 patents for mousetraps in the United States Patent Office, making them the most frequently invented device in U.S. history.

Identifying real customer or market needs is more important than just creating a superior product.

A customer is someone who will buy something from the business; a market is a group of customers; a need is something that a customer or the market cannot do without.

A problem that customers can't solve yet by going to a marketplace and spending some money is a real need.

Pedro's neighborhood faces a mouse problem that cannot be solved by existing products, illustrating a real customer need.

Is there a significantly better way to solve the customer's problem than an existing product or service provides?

Pablo's neighborhood also faces a mouse problem, but existing solutions have significant disadvantages.

A better solution must also be affordable for the customers.

Ucorp introduces the anti-rodent ninja robot, a significantly better product for solving mouse problems.

A product must find a market that can afford it to be successful.

Key questions for identifying a real customer need: Do customers have an unsolved problem? Is there a significantly better way to solve the customer's problem than an existing product or service? Can your way introduce a sustainably better price for the customer?

Ucorp seizes a business opportunity because their product is better than mousetraps, pest control services, and poison, and there's a market that can afford it.

Assignment: Think of three ideas that might be foundations of a business and ask the three key questions to identify a real customer need.

By the end of the whole program, you may have a real business you can start.

In the next video, there will be a workshop on business ideas and finding the real customer needs they address.

Transcripts

play00:00

welcome to the class this is identifying

play00:02

business opportunities

play00:04

by the end of this video you'll begin to

play00:06

be able to ask the right questions that

play00:08

can identify a real customer or market

play00:10

need

play00:12

that's how businesses begin

play00:14

by identifying a problem that

play00:16

prospective business founder can solve

play00:19

those who don't know this but pursue

play00:21

starting a business anyway

play00:23

may be exclusively following this

play00:25

particular business advice

play00:28

if you build a better mousetrap

play00:31

then the world will be the path to your

play00:33

door

play00:35

this is dangerous advice

play00:37

it is dangerous because

play00:39

well it's miscoded from the american

play00:42

writer ralph waldo emerson

play00:44

that's not quite what he said though it

play00:47

is arguably

play00:49

close

play00:51

it is also rife with assumptions

play00:55

which can be harmful

play00:57

assumptions

play00:58

are thoughts ideas or sentiments that

play01:01

are taken to be true or self-evident

play01:04

without being tested or verified

play01:06

americans have taken this quote quite

play01:09

literally

play01:10

and that is why there are over 4 000

play01:12

patents for mouse traps in the united

play01:15

states patent office

play01:17

making mousetraps the most frequently

play01:19

invented device

play01:21

in united states history

play01:24

our customers beating a path to any of

play01:26

their doors

play01:30

when was the last time you thought that

play01:32

a mouse trap was worth spending money on

play01:37

the advice is dangerous because it

play01:39

assumes that any superior product or

play01:41

service sells itself

play01:42

it makes for a successful business

play01:45

there is definitely more to it than that

play01:48

and we will begin with identifying real

play01:50

customer or market needs

play01:53

first

play01:54

some distinctions

play01:56

a customer

play01:58

is someone who will buy something from

play02:00

the business

play02:02

a market

play02:03

is a group of customers

play02:07

a need is something that a customer or

play02:10

the market cannot do without

play02:12

it is necessary

play02:15

they will suffer if they go without

play02:19

that thing they need

play02:24

key questions for identifying a real

play02:25

need

play02:26

do customers have an unsolved problem

play02:30

the problem in this case isn't just any

play02:33

problem but a problem that can't be

play02:35

solved yet simply by going to a

play02:37

marketplace

play02:38

and spending some money

play02:42

let's take the example of pedro and his

play02:44

neighborhood

play02:46

pedro discovered one day there were a

play02:48

lot of mice in his house

play02:50

the mice were eating food in his

play02:52

cupboards as well as damaging electrical

play02:54

wiring

play02:56

he went to the grocery to buy rat poison

play02:59

but when he got there

play03:01

he saw a lot of his neighbors

play03:03

chatting easily

play03:06

the mice are everywhere but all the

play03:08

poison here doesn't work

play03:10

said mary

play03:13

the cats won't even go after them as if

play03:16

they're afraid

play03:17

sedander

play03:20

even if hawaii traps

play03:23

we can't possibly trap them all

play03:26

said mateo

play03:27

pedro became worried

play03:29

everybody was at a loss about this

play03:31

growing mouse problem

play03:35

pedro and his neighbors have a problem

play03:36

they can't solve

play03:39

not that they haven't tried

play03:42

is there a significantly better way

play03:44

solving the customer's problem than an

play03:46

existing product or service provides

play03:51

let's take the example of pablo in his

play03:53

neighborhood

play03:56

pablo discovered one day

play03:58

that there were lots of mice in his

play04:00

house

play04:01

the mice were eating food in his

play04:03

cupboards as well as damaging the

play04:05

electrical wiring

play04:07

he went to the grocery to buy rat poison

play04:10

and when he got there he saw a lot of

play04:12

his neighbors having an excited

play04:13

conversation

play04:17

mouse traps are great

play04:18

because the dead mice are easier to

play04:20

dispose of

play04:22

when you poison them they die in their

play04:24

holes

play04:24

and you can't get them out the smell is

play04:27

awful

play04:28

said lugas

play04:32

mouse traps

play04:34

can only catch mice well one at a time

play04:38

there's too many mice

play04:39

and they're breeding

play04:41

he said martha

play04:44

i dislike both traps and poison because

play04:47

they're harmful to my kids and my pets

play04:51

i think i'll call a pest control company

play04:53

and have them deal with

play04:54

it said john

play04:58

pablo is at the last switch solution to

play05:00

pick

play05:01

every choice seem to have a significant

play05:03

disadvantage

play05:07

is there a better way to solve this

play05:08

problem

play05:11

can your way introduce a sustainably

play05:13

better price for the customer

play05:17

it's not a good solution

play05:19

if the customers cannot afford it

play05:22

let's go back to the two mice infested

play05:24

communities

play05:27

pedro's community has an average

play05:29

household budget for solving the mice

play05:31

problem

play05:32

of 10 000 pesos a month

play05:36

pogba's community has an average

play05:38

household budget for solving the mice

play05:40

problem

play05:42

of 2 500 pesos a month

play05:46

this is

play05:48

when

play05:48

ucorp

play05:50

introduces the latest

play05:52

in mice control

play05:57

the anti-rodent ninja robot

play06:04

while you eucorp's product

play06:06

is significantly better than what's

play06:07

available in public's community

play06:10

the people there can't really afford it

play06:13

what's becoming clear that in pedro's

play06:16

community

play06:17

ucorp

play06:18

may find not only just one customer

play06:22

but a market

play06:25

now let's review the key questions in

play06:27

identifying a real customer need

play06:31

do customers have an unsolved problem

play06:35

is there a significantly better way

play06:37

solving the customer's problem than an

play06:39

existing product or service

play06:41

can your way introduce a sustainably

play06:43

better price for the customer

play06:47

ucorp's

play06:48

anti-rodent ninja robot isn't just a

play06:50

better mousetrap

play06:52

and even if it is the world won't be the

play06:54

path to its door

play06:56

certainly pablo and his neighbors won't

play07:00

but you

play07:01

seizes a business opportunity because

play07:04

beyond being

play07:05

better than mousetraps pest control

play07:08

services and poison

play07:10

there's a market here that can afford it

play07:15

now u-corp just needs to be the path to

play07:18

pedro's door

play07:20

figuratively speaking

play07:23

now here's your assignment

play07:25

think of three ideas

play07:28

you think might be foundations of a

play07:30

business

play07:32

for each of these

play07:33

ask the three questions we discussed

play07:36

here

play07:37

take note if there is a real customer

play07:39

need for any of these

play07:41

three ideas

play07:42

it doesn't matter if the ideas don't get

play07:44

a yes and any of the questions what's

play07:47

important

play07:48

is how you answer these questions

play07:50

seriously

play07:52

but if you do find that even if one

play07:56

of these ideas have

play07:59

a yes answer

play08:00

then hold on to it

play08:02

by the end of the whole program you may

play08:05

have a real business you can start

play08:08

in the next video we'll do a workshop on

play08:10

some business ideas and try to find the

play08:13

real customer needs that they addressed

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Étiquettes Connexes
Business OpportunitiesCustomer NeedsMarket AnalysisInnovationProblem SolvingProduct DevelopmentEntrepreneurshipMarket ResearchStrategic PlanningBusiness Advice
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