ISTQB FOUNDATION 4.0 | Tutorial 53 | Test Progress Report | Test Summary Report | CTFL Tutorials
Summary
TLDRIn this tutorial on ISTQB Foundation Level Certification, we delve into test monitoring, control, and completion, focusing on test reports in the testing lifecycle. The video covers the importance of test reporting for stakeholders, differentiating between test progress and test summary reports. It explains their contents, purposes, and frequency of creation. Additionally, it highlights the various communication methods for sharing test reports, emphasizing the need to tailor reports to the needs of different stakeholders, especially in distributed teams. This tutorial aims to enhance understanding of effective test reporting and communication strategies.
Takeaways
- đ Test reporting is crucial in the testing life cycle to consistently share information with stakeholders about testing progress and necessary actions.
- đ There are two main types of test reports: test progress reports and test summary (or completion) reports.
- âł Test progress reports are generated multiple times during the life cycle, such as at the end of each sprint in agile methodology.
- đ Test summary reports are created at significant milestones, such as the end of a project or release, and provide a comprehensive overview.
- đ Test progress reports include details like the test period, progress status, notable deviations, impediments, test metrics, and plans for the next period.
- â Test completion reports summarize the entire test phase, evaluating the product quality, deviations from the test plan, unresolved defects, and lessons learned.
- đŻ The level of detail and frequency of reporting depends on the target audience and stakeholder requirements.
- đŁïž Common methods for communicating test reports include verbal updates, dashboards, electronic communication channels, online documentation, and formal test reports.
- đ More formal communication is necessary for distributed teams due to geographical and time differences.
- đ Regular and well-structured reporting ensures all stakeholders are informed and can make necessary adjustments to the test schedule, resources, or plan.
Q & A
What are the two types of reports mentioned in the testing life cycle?
-The two types of reports are the test progress report and the test summary report.
What is the primary purpose of test reports in the testing life cycle?
-The primary purpose of test reports is to summarize and communicate the test information during and after the testing to keep stakeholders informed about the testing progress, support ongoing control, and provide data for modifying the test schedule, resources, or plan as needed.
How does a test progress report differ from a test summary report?
-A test progress report is created several times during the testing life cycle, such as after each sprint in agile methodology, while a test summary report, also known as a test completion report, is prepared at the end of a project or release and provides a comprehensive summary of the entire testing period.
What key information is included in a test progress report?
-A test progress report includes the test period duration, test progress made (ahead, on schedule, or behind schedule), notable deviations, impediments and their workarounds, test metrics (test cases, defects, risk coverage), new and changed risks, and the testing plan for the next period.
What are some common contents of a test completion report?
-A test completion report typically includes a test summary, testing and product quality evaluation based on the original test plan, deviations from the test plan, testing impediments and workarounds, test metrics, unmitigated risks, defects not fixed, and relevant lessons learned.
How should reports be tailored based on the target audience?
-Reports should be tailored to the target audience's needs, influencing the degree of formality and frequency of reporting. Detailed information may be necessary for some stakeholders, while others might prefer high-level summaries or graphical data.
Why is it important to communicate test reports regularly in agile methodology?
-Regular communication of test reports in agile methodology is important to keep all stakeholders informed about the progress, address any deviations or impediments promptly, and adjust plans as necessary to stay aligned with the project goals and timelines.
What are some effective ways to communicate test status in modern testing practices?
-Effective ways to communicate test status include verbal communication during standup meetings, dashboards (CICD dashboard, task board, burndown chart), electronic communication channels (email, chat, video conferencing), online documentation (SharePoint, OneDrive, Confluence), and formal test reports.
How do emerging risks get addressed in test reports?
-Emerging risks are consistently monitored and included in test progress reports to keep stakeholders aware of new or changed risks as the product evolves. These risks are addressed with appropriate mitigation plans or workarounds.
What is the significance of including lessons learned in a test completion report?
-Including lessons learned in a test completion report is significant as it showcases the improvements made and the mistakes avoided during the project. This helps demonstrate the team's growth and maturity, potentially encouraging future business opportunities.
Outlines
đ Importance of Test Reports in the Testing Lifecycle
This paragraph introduces the significance of test reporting in the testing lifecycle. It emphasizes the importance of sharing information with stakeholders to keep them updated on the progress of testing, the support needed, and action items for project management. The tutorial will cover types of test reports, their content, and their target audience, focusing on test progress reports and test summary reports, including their frequency and purpose in both agile and traditional methodologies.
đ Test Progress Reports: Content and Purpose
This paragraph delves into the details of test progress reports. It explains that these reports are generated regularly (daily, weekly, etc.) and summarize test information, support ongoing test control, and provide data for schedule modifications. Key contents include test period duration, progress status, impediments, workarounds, test matrices (e.g., test cases, defects, risk coverage), emerging risks, and plans for the next period. These reports help stakeholders understand the progress and any issues encountered during testing.
đ Test Completion Reports: Comprehensive Summary and Insights
The focus here is on test completion reports, which are created at the end of a project or release. These reports provide a detailed summary of the testing phase, including evaluation of product quality based on the original test plan, deviations from the plan, unresolved defects, and unmitigated risks. They also include lessons learned, which can help improve future projects. The paragraph emphasizes the importance of tailoring reports to the audience, ensuring they contain the necessary level of detail and formality.
đŹ Effective Communication of Test Reports
This paragraph discusses various methods of communicating test reports to stakeholders, emphasizing the importance of choosing the right approach based on the organization's test management concerns, strategies, and team structure. Options include verbal communication (standup calls, daily meetups), dashboards (task boards, burndown charts), electronic communication channels (email, chat, video conferencing), online documentation (SharePoint, Confluence), and formal test reports. The paragraph highlights the need for customization of reports based on stakeholders' needs and the team's distribution.
đ Best Practices for Test Report Communication
The final paragraph reinforces the importance of selecting appropriate communication methods for test reports, especially for distributed teams where face-to-face communication is limited. It suggests using formal, detailed reports for such teams to ensure clarity. The paragraph concludes by summarizing the main points of the tutorial and inviting viewers to ask questions for further clarification, emphasizing continuous learning and improvement in the context of test reporting.
Mindmap
Keywords
đĄTest Monitoring
đĄTest Control
đĄTest Completion
đĄTest Progress Report
đĄTest Summary Report
đĄStakeholders
đĄImpediments
đĄRisk
đĄAgile Methodology
đĄCommunication Channels
Highlights
Introduction to managing test activities and test monitoring, control, and completion in the ISTQB Foundation level certification.
Importance of test reporting in the testing lifecycle for consistent information sharing with stakeholders.
Responsibility of testers to share progress and support needs with other stakeholders in project management.
Existence of two types of reports in the testing lifecycle: test progress report and test summary report.
Test summary report's role in summarizing the overall release or project, while test progress report is created multiple times.
Agile methodology's use of test progress reports at the end of each sprint, with a test summary report for the entire release.
Standardization of test reports with templates available from IEEE and other standards, but organizations can customize based on needs.
Content of test progress reports includes test period, progress, notable deviations, and workarounds.
Inclusion of test matrices, risk coverage, and measurements in test progress reports to demonstrate progress.
Discussion of emerging risks and their mitigation in test progress reports as the product evolves.
Inclusion of the testing plan for the next period in test progress reports, especially in agile methodologies.
Test completion report's role in summarizing a specific stage of testing, including product quality evaluation and exit criteria.
Identification of unmitigated risks and unresolved defects in the test completion report.
Inclusion of lessons learned relevant to testing in the test completion report to showcase project maturity and improvement.
Customization of reports based on the needs of different stakeholders and the level of detail they require.
Use of a blended approach in communicating test reports, combining various methods like verbal communication, dashboards, and online documentation.
Importance of tailoring communication methods to the needs of stakeholders, especially in distributed teams.
Final thoughts on the significance of managing test reports effectively to improve project outcomes and stakeholder engagement.
Transcripts
Hello friends and greetings for the day
welcome back to another tutorial on
istqb Foundation level certification we
are in chapter 5 talking about managing
the test activities and continuing ahead
with 5.3 that is the test monitoring
test control and test completion and as
a part of today's tutorial we'll be
talking about the test reports what we
use in testing life
cycle
when it comes to test reporting in
testing life cycle it becomes very
crucial as one of the objective of
testing also says that it is our
responsibility to consistently share the
information with other stakeholders to
let them know how the testing is
progressing and sometime what support
what inputs what action items we need to
adher to when it comes to the overall
project management not other so much but
testing certainly being the last
activity in the life cycle because very
important for all the stakeholders that
how exactly testing is progressing and
what are the other things what we need
to take care of and in that context we
do create reports and share with our
stakeholders in this particular tutorial
we will not just be understanding that
what are the reports we have what are
the content of the report but also we'll
understand why we should write a report
who is our target audience and how
exactly that drives the overall content
of the report altogether first of all we
want to let you know that we have two
types of of report in testing life cycle
one is test progress report and second
is test summary
report and uh when we talk about the
test uh summary report it is more of
like the overall release or overall
project whereas test progress report is
something which has the similar content
to that of the test summary report but
being created several times during the
life cycle so it's not that it's created
only once but it just gets created
several times so for example if I have
to uh talk about agile methodology then
in aile methodology every single Sprint
will have a test progress report at the
end of it whereas collection of Sprints
which is a release may have a test
summary report now also to add test
summary report in many organizations are
also called as test completion report
and not these reports are very very
standardized however I E and other
standards do have a template for it if
you want you can refer them but
organizations have the complete freedom
to Define based on your store
stakeholder and business needs that what
should be the content of your reports so
let's quickly have a look on what
exactly the test progress report would
consist of and then we'll talk about the
test completion as well so number one
when we talk about test reporting is
basically summarizes and communicates
the test information during and after
the testing the test progress reports
support the ongoing control of the
testing and must provide enough
information to make modification to the
test schedule resources or test plan
when such changes are needed due to
deviations from the plan or change
circumstances the test completion report
however summarizes a specific stage of
testing which includes can be for test
level test cycle or a particular
iteration or maybe uh entire release or
even a project and can give information
for subsequent testing which is being
plann for the upcoming Cycles during
test monitoring and control the test
team generates test progress reports for
stakeholders to keep them informed the
test progress reports are usually
generated on regular basis which can be
daily weekly Etc and can include the
following that is the test period the
duration what you're talking about the
test progress made so far like are you
ahead of the schedule on schedule or
behind the schedule including any
notable deviations impediments for
testing and their work around which is
more of like the blockers what you may
have on the way and what exactly did you
do in order to overcome that or what are
the workarounds referred for it also to
add test matrices of different things be
it about test cases be about defects
risk coverage you must include all the
measurements what you have done during
that particular period to let everyone
understand what exactly the progress you
have made so far and also to talk about
the new and change risk within the
testing period as we discussed in our
previous uh segment 5.2 that risks are
not something which can be only analyzed
once in the beginning of the project
down the line it is a consistent
activity to keep an eye on emerging risk
as the product evolves thus you may talk
about all those risk which might have
involved uh over a period of time and
include them into the test report as
well and finally we do include testing
plan for the next period which means it
is a test progress report so you might
be talking only about the Sprint one
completion but at the same time you can
reflect that what are your plan of
actions or plan of testing for the
Sprint too so on a very high level test
progress reports provides all that
information what someone might be
interested in for that particular period
what you have performed so far okay and
similarly it will have more information
for test completion report so just let's
have a look on it well when it comes to
test completion report as we told you
it's more of like a bigger Milestone
compared to that of test progress report
or could be done even at the end of the
project or end of the release as well so
here the test completion report is
prepared during test completion when a
project test level or test type is
complete and when ideally its exit
criteria have met also this report uses
test progress reports and other data now
typical test completion reports include
the test summary altogether about that
particular long duration then testing
and product quality evaluation based on
the original test plan that means how
much how many objectives what you
defined has been met or how many exit
criterias were actually fulfilled or
have you really fulfilled all the exit
criterias or not
also to add here deviation from the test
plan if any which can be related to
differences from the plan schedule
duration effort cost Etc testing
impediments and work around which is
same as that of the test progress report
same way the matrices based on progress
reports unmitigated risk now the element
changes here because we spoke about
emerging risk in the test progress
report but in completion report as we
are completing a project or maybe a
release we are talking about the risk
which we could not mitigate and also to
add the defects which were not fixed the
defects not fixed are in simple words
those defect which remain unresolved or
we declare them as known defects and we
look forward to fix them later in
upcoming versions or maintenance so
that's where these things will also be
identified or listed as a part of the
test completion report plus when we come
to lessons learned that are relevant to
testing uh this could be a little
controversial to discuss because not
everyone really declares that what
Improvement ments we made or what kind
of mistakes we have done so not
generally can be a part of it but in
order to Showcase that how you have
matured yourself during this project in
order to improve the quality certainly
you can involve that into your test
completion report so not all the silly
mistakes what you have performed but the
things what helps you grow into your own
industry can certainly be specified as a
part of test completion this also
encourages the business to come back to
you and help you to get another project
or work continuously with you so test
completion report certainly consists of
all this information but on top of it
what is the purpose and what are your
stakeholders decisions when it comes to
reports so when it comes to the
stakeholders of course different
audience require different information
in the reports and influences the degree
of formality and the frequency of
reporting so in simple words the
frequency that means how frequently the
report must be created will be defined
by your target audience and the level of
formal
like would they need high level
information or detailed information or
maybe just graphical is enough or you
need data table also to be presented so
the level of detail will also be
recognized by your expected stakeholders
or audience itself also reporting uh on
test progress to others in the same team
is often frequent and informal while
reporting on testing for a completed
project follows a set of template and
occurs only once that final line
completely justifies that progress
reports are done periodically again and
again whereas when it comes to the test
completion report it's very detailed or
has more information than test progress
report but is created only once at the
end of the project so far we understood
about how what are the different types
of reports but now we'll understand what
are the ways of communicating these
reports to other stakeholders so of
course when it comes to Agile
methodology or when it comes to other
traditional models today we are using
wide variety of options in order to
share our state status update or let
other people know how exactly are we
progressing and that's where the
communication of test report becomes
very crucial so here we are using a
blended approach of agile versus
traditional to let you answer that what
could be the possible ways as of today
in the market for a testing team to
communicate their status and the set of
reports what they may have and that's
where we are looking at some of these
option so when it comes to the best
means of communicating test status they
varies depending on the test management
concern
organizational test strategies
regulatory standards or in the case of
self-organizing teams on the team itself
that means these are all those factors
what we may need to discuss in order to
Define how exactly the reports will be
communicated to the other stakeholders
but we do have some of the very commonly
recognized options and the options are
verbal communication with team members
and other stakeholders which are more of
like standup calls which we can make use
of and uh daily meetups catch-ups on
different topics or different calls
could be called as this option whereas
dashboards which includes the cicd
dashboard the taskboard the burndown
chart so if you talk about making use of
tools like jeta you may certainly have a
dashboard of different reports put
together or you can have a task board
which is more of like a scrum board or
Canon board to update your day-to-day
work and also if you talk about the
reporting things like burnd down chart
velocity Sprint report Etc could be a
very very very well option to
communicate Your Daily Progress to the
team and next one here is elect
electronic communication channels like
email and chats or if you talk about
things like zoom and teams where we
communicate together so even instant
messaging like chatting like slack
option is a part of this particular
segment plus when we come to online
documentation we are talking about the
vys vys in the sense we are talking
about things like SharePoint uh one
drive or even Confluence is one of the
under this category plus we do have
formal test reports away from all these
options if you want you can just draft a
PPT presentation and just publish it
through an email communication to all
your stakeholders and write formal test
reports so it's not necessary to use any
one of these you can even combine them
together to make use of it as a blended
approach to be used within your testing
life cycle and that's what the point is
trying to say the point says here that
one or more of these option can be used
more formal communication
may be more appropriate for distributed
teams where direct face-to-face
communication is not always possible due
to geographical distribution or time
differences typically different
stakeholders are interested in different
types of
information so communication should be
tailored accordingly one final thing to
talk about that again the stakeholders
may vary and depending on their needs we
must customize a reports accordingly and
we must really look forward to have more
formal reports when you're are working
with distributed team team because when
you have face Toof face communication we
understand a high level input could also
be very easy to understand but when
people are not face Toof face working
together the written communication
becomes the mode of communication so it
should be very crucial to take into
account that how exactly you are
managing your reports put together
that's all what we had from the test
monitoring control and completion and
the different test reports that's uh
hope you have understood all the thing
what you really wanted to know that's
all from this particular tutorial team
should you have anything else feel free
to comment below I'm always there to
address your queries and answer them
well till then keep learning keep
exploring keep understanding the context
thanks for watching the video team and
happy
[Music]
learning
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