COMO APLICAR OS 05 PORQUÊS FERRAMENTA GESTÃO DA QUALIDADE E ADMINISTRAÇÃO/para que serve 05 PORQUÊS

Summary

In this video, Silvino Nascimento introduces viewers to the 'Five Whys' technique, a powerful management tool for identifying the root cause of problems in business settings. By repeatedly asking 'why' about an issue, users can uncover the fundamental cause that needs addressing. Silvino provides an example to demonstrate how the technique can be applied both personally and within a company. He encourages viewers to subscribe for more practical tools and to download a free resource to explore these techniques further. This method aims to enhance business growth and personal development by solving underlying problems effectively.

Takeaways

• 😀 The Five Whys is a powerful management tool that helps identify the root cause of a problem in business or personal growth.
• 😀 By asking 'Why?' five times, you uncover the core issue that prevents progress, whether for a company or an individual.
• 😀 The Five Whys technique is essential for solving bottlenecks that hinder growth, whether professionally or in business.
• 😀 The first step in applying the Five Whys is to ask a simple question about the problem, such as 'Why am I not growing professionally?'
• 😀 Each answer to a 'Why?' leads to a deeper question, with the fifth answer being the root cause of the issue.
• 😀 A common root cause in personal growth could be a lack of qualifications or money to access opportunities like courses or training.
• 😀 In a company, the Five Whys can reveal fundamental issues such as a lack of marketing, funding, or partnerships with financial institutions.
• 😀 The Five Whys process helps professionals and entrepreneurs discover the underlying issues that prevent them from reaching their goals.
• 😀 The technique emphasizes finding real, truthful answers rather than surface-level or dishonest explanations to uncover the real cause of problems.
• 😀 Implementing the Five Whys can spark the Domino Effect, where solving one problem leads to overall improvement and growth.

Q & A

What is the 'Five Whys' technique?

The 'Five Whys' is a quality and management tool used to identify the root cause of a problem. It involves asking 'why' five times in relation to a specific issue, with each answer leading to the next question until the root cause is discovered.

How does the 'Five Whys' technique work?

You start with a problem and ask 'why' the issue is occurring. The answer to that question forms the basis for the next 'why.' This process continues until you reach the root cause of the problem, typically after five iterations.

Why is the 'Five Whys' technique important for companies?

The 'Five Whys' helps companies uncover the underlying issues preventing growth or progress, allowing them to address the real causes instead of just treating the symptoms of a problem.

Can the 'Five Whys' be applied to personal development as well as business?

Yes, the 'Five Whys' can be applied both to personal and professional situations. In personal development, it helps individuals identify and address obstacles to their growth, just as in business, it helps companies understand what is preventing them from moving forward.

What is an example of applying the 'Five Whys' to a personal situation?

An example is when a professional asks why they are not growing in their career. Through the five questions, they might discover that the root cause is a lack of qualifications, which stems from not attending relevant courses due to financial or motivational reasons.

What happens if the answers during the 'Five Whys' process are not truthful?

If the answers are not truthful or accurate, the process will lead to incorrect conclusions. It's crucial that the answers are honest and based on real factors to truly identify the root cause of the problem.

How does the 'Five Whys' technique help with company growth?

By identifying the root cause of a problem—such as a lack of marketing or funding—a company can take targeted action to resolve the issue, such as seeking financial partnerships or improving marketing efforts, leading to growth.

What is a common bottleneck that businesses face, according to the 'Five Whys' method?

A common bottleneck is the lack of financial resources to implement marketing or other essential operations. The 'Five Whys' technique can help identify this as the root cause, allowing businesses to seek solutions like partnerships or loans.

What is the main benefit of applying the 'Five Whys' tool?

The main benefit of the 'Five Whys' is that it helps individuals and companies address the true causes of problems instead of just managing their symptoms. This leads to more effective solutions and better long-term outcomes.

How can a company use the 'Five Whys' to solve a financial problem?

A company might ask 'why' they lack the necessary funds, which could lead to answers about cash flow issues, poor financial management, or an inability to secure partnerships. Identifying the root cause will allow the company to take actions such as improving financial planning or seeking external funding.