How to Carry a Restaurant Serving Tray | Service Training

Summary

This script provides essential guidelines for servers on how to properly carry a tray. It emphasizes using open hands and spread fingers, holding the tray at belly button height. Right-handed individuals should carry the tray with their left hand, while left-handed individuals should do the opposite. Round trays are recommended for serving drinks, while rectangular or square trays are preferred for food. The video serves as a helpful guide for servers, ensuring that they use the right techniques for efficient and effective service.

Takeaways

• 😀 The tray is a crucial item for servers, and it's important to know how to use it properly.
• 😀 When carrying the tray, use open hands and spread fingers like a star to maintain stability.
• 😀 Right-handed individuals should carry the tray with their left hand to serve with their right hand, and vice versa for left-handed individuals.
• 😀 The tray should be held at the height of your belly button for optimal balance and control.
• 😀 Round trays are specifically used for carrying cups and serving drinks.
• 😀 Rectangular or square trays are used for carrying food items.
• 😀 Proper tray handling helps prevent accidents and ensures smooth service.
• 😀 The correct tray handling technique improves efficiency in serving customers.
• 😀 Understanding which tray to use for which item is vital for effective service.
• 😀 Good tray handling is part of delivering a professional and smooth customer experience.
• 😀 Both round and regular trays have their specific use cases, and choosing the right one is essential for the task at hand.

Q & A

Why is the tray an important item for servers?

The tray is essential for servers because it helps them carry multiple items efficiently and maintain a professional appearance while serving food and drinks.

What is the correct way to carry a tray?

The correct way to carry a tray is with open hands and spread-out fingers, resembling a star shape. This ensures the tray is securely held.

Which hand should be used to carry the tray for right-handed people?

Right-handed people should carry the tray with their left hand to allow their right hand to serve the items.

How should left-handed people carry the tray?

Left-handed people should carry the tray with their right hand to allow their left hand to serve the items.

At what height should the tray be carried?

The tray should be carried at the height of your belly button for balance and comfort.

What types of trays are used for carrying cups and drinks?

Round trays are specifically used for carrying cups and serving drinks.

Which types of trays should be used for food?

Rectangular or square trays should be used for carrying food.

Why is it important to carry the tray with open hands and spread fingers?

Carrying the tray with open hands and spread fingers ensures that the tray is secure and reduces the risk of spilling the items.

Can both round and regular trays be used for serving food?

No, round trays are used specifically for drinks, while rectangular or square trays are used for serving food.

What is the purpose of carrying the tray at the belly button height?

Carrying the tray at belly button height provides balance, ease of movement, and ensures that the tray is at a comfortable and stable level.