Menerapkan Ilmu Kepemimpinan dari Pak Jonan. "Pemimpin Harus Terlihat. Leader Has To Be Seen"

Summary

In this inspiring leadership talk, the speaker reflects on their experience transforming TVRI, a struggling Indonesian television station, by adopting the principles of direct engagement and hands-on leadership. Drawing lessons from Ignasius Jonan’s success at PT KAI, the speaker emphasizes the importance of leaders 'being seen'—actively engaging with staff, offering direct guidance, and setting the example. Through personal involvement and empowering their team, they transformed TVRI into a more efficient and engaging institution, showcasing how leadership by example can drive substantial organizational change.

Takeaways

• 😀 A leader must be visible and lead by example. Leaders should not just give orders from behind a desk but actively engage with their teams and provide direct guidance.
• 😀 Transforming an organization requires leadership that can visibly motivate and interact with employees, as demonstrated by Ignasius Jonan's transformation of PT KAI.
• 😀 Effective leadership involves personal engagement with employees, providing hands-on training, and checking the quality of work at every level.
• 😀 Small but crucial details matter. For example, the cleanliness of toilets at TVRI was emphasized because it reflects the overall management standards.
• 😀 TVRI's transformation included revitalizing not just its content but also its organizational culture, encouraging both veteran and younger employees to work towards change.
• 😀 A major part of change management is constant communication, and fostering a sense of shared mission among team members, including fostering a 'change leadership' culture within the organization.
• 😀 Leading through change requires a hands-on approach. The top leadership must be involved in day-to-day activities and offer direct support to employees.
• 😀 Inspirational leadership is about setting a clear vision and motivating people to work harder, smarter, and more creatively in order to surpass competitors.
• 😀 A successful transformation needs a mix of seasoned leadership and youthful energy. Engaging with both experienced staff and millennials ensures a balanced approach to innovation.
• 😀 Leaders should embrace a “Walk the Talk” approach, where their actions align with their words, thus establishing trust and inspiring their teams.
• 😀 Leading an organization to success requires not only strategic planning but also the courage to make tough decisions and act decisively to drive change.

Q & A

What was the situation at TVRI when the speaker was appointed as its leader?

At the time of the speaker's appointment in 2017, TVRI was in a poor state, ranking 15th out of 15 television stations in Indonesia. It had become largely ignored by viewers, and the speaker was tasked with reviving it.

Who did the speaker learn from in order to lead TVRI, and what was the key lesson?

The speaker learned from Ignasius Jonan, the former director of PT KAI, who successfully transformed the railway company. The key lesson was that a leader must be visible and lead by example, engaging directly with employees and operations.

How did Ignasius Jonan transform PT KAI?

Jonan turned around PT KAI by implementing visible leadership. He would personally visit employees, engage with them directly, and give commands while also addressing problems hands-on, such as the issue of overcrowding on trains during peak seasons.

What did the speaker learn from Jonan’s leadership approach?

The speaker learned that a leader should be visible and engage directly with staff. This approach helps build trust, clarify expectations, and show employees that their leader is actively involved in improving operations.

What specific actions did the speaker take at TVRI to implement visible leadership?

The speaker took proactive steps such as engaging directly with employees, inspecting operations, and offering guidance. They involved themselves in areas like presenter training, improving the cleanliness of facilities, and mentoring employees in various departments.

How did the speaker motivate both senior and younger employees at TVRI?

The speaker motivated senior employees through direct communication and engagement, while inspiring younger employees by encouraging them to innovate and work creatively. The speaker emphasized the need for hard work and dedication to surpass competitors.

What was the significance of training and developing 'agents of change' at TVRI?

Training and empowering 'agents of change' helped ensure the sustainability of the transformation. These agents were trained to lead specific changes in their departments, reinforcing the overall effort to revitalize the organization.

What is the key leadership lesson shared by the speaker in this transcript?

The key leadership lesson is that effective leaders must 'walk the talk.' This means aligning their words with their actions, leading by example, and being actively involved in all aspects of the organization's operations.

Why does the speaker emphasize the importance of clean facilities, such as toilets, in leadership?

The speaker stresses that the condition of facilities, such as toilets, reflects the overall state of management. A clean and well-maintained environment signals that the organization is well-managed and professional, which is crucial for building trust and morale.

How did the speaker's leadership approach impact TVRI's performance over time?

Over time, the speaker's hands-on leadership and direct involvement in TVRI's operations led to significant improvements. The station became more competitive, attracting more viewers, and the morale of both senior and younger employees improved.