IT-BPM Industry in the Philippines 101
Summary
TLDRThe IT BPM industry in the Philippines has significantly contributed to the nation's economic growth, with revenues soaring from $1.5 billion in 2004 to $19 billion in 2014, aiming for $25 billion by 2016. This sector, which includes outsourcing of critical business functions like HR, accounting, and IT, has seen employment rise from 100,000 in 2004 to 1.67 million in 2014. Professionals in this field are known for their English proficiency, positive work ethic, and friendly demeanor. The IT BPM industry is projected to require over 1.3 million professionals by 2016, fostering global competitiveness and innovation.
Takeaways
- 🌐 IT BPM stands for Information Technology and Business Process Management, which involves outsourcing non-core business processes to internal units or third-party providers.
- 💼 IT BPM impacts a wide range of sectors including human resources, accounting, customer service, legal, research, health information management, and IT services.
- 📈 The industry has seen significant growth, with revenues increasing from $1.5 billion in 2004 to $19 billion in 2014, aiming for $25 billion by 2016.
- 🏆 The Philippines is recognized as the top destination for contact center management globally, excelling in the IT BPM sector.
- 👥 IT BPM professionals in the Philippines are highly skilled, known for their English proficiency, positive work ethic, and friendly attitude.
- 📊 The industry has contributed to the Philippine economy by generating substantial revenues and employment opportunities.
- 🔼 The IT BPM industry workforce has grown exponentially, employing 1,000 in 2004 to over 1.67 million in 2014, with projections for over 1.3 million professionals by 2016.
- 🔄 For every direct job created in the industry, 2.5 indirect jobs are also generated, showcasing the sector's broad economic impact.
- 🤝 The IT and Business Process Association of the Philippines (IBPAP) plays a crucial role in advocating for the sector and developing talent through various initiatives.
- 🌟 The IT BPM industry in the Philippines continues to be progressive and globally competitive, enhancing the reputation of Filipino professionals worldwide.
Q & A
What is the full form of BPM in the context of the IT industry?
-BPM stands for Business Process Management, which involves the outsourcing of processes like Human Resources, accounting, customer service, legal, research, health information management, IT, and more to an internal business unit or a third-party service provider.
How does the IT BPM industry impact the Philippine economy?
-The IT BPM industry has a significant impact on the Philippine economy by generating revenues, creating employment opportunities, and enabling businesses worldwide. It has contributed to exponential economic growth in the country.
What kind of jobs are available in the IT BPM industry?
-The IT BPM industry offers a wide range of jobs including healthcare providers, animators, IT engineers, software developers, customer service professionals, game developers, pharmacists, accountants, and more.
Why do businesses outsource processes to the IT BPM industry?
-Businesses outsource processes to the IT BPM industry to save resources and focus on their core competencies. These processes are critical for operation but are not areas of specialization for many companies.
How has the IT BPM industry grown in terms of revenue over the past decade?
-The IT BPM industry has seen a substantial increase in revenue from 1.5 billion dollars in 2004 to 19 billion dollars in 2014, with a target of 25 billion by 2016.
What is the Philippines' standing in the global IT BPM industry?
-The Philippines is the most preferred destination for contact center management globally, with the IT BPM industry workforce not only meeting but exceeding global demands.
How many professionals does the IT BPM industry employ in the Philippines?
-The IT BPM industry directly employed 1,000 Filipinos in 2004, which grew to 1,670,000 by 2014. It was projected to need more than 1.3 million professionals by 2016.
What is the role of the IT and Business Process Association of the Philippines (IBPAP) in the industry?
-IBPAP advocates and enables the growth of the IT BPM sector by developing tools, projects, and programs to cultivate the talent pool in the Philippines. It also focuses on talent development, research, information, marketing events, business development, and government partnerships.
What are the qualities of IT BPM professionals in the Philippines that are recognized globally?
-IT BPM professionals in the Philippines are highly skilled and globally recognized for their English proficiency, positive work ethic, and warm, friendly attitude.
How does the IT BPM industry contribute to indirect employment in the Philippines?
-For every direct employment generated in the IT BPM industry, 2.5 indirect employment opportunities are also created, contributing to the overall economic impact.
Outlines
🌐 Impact of IT BPM on the Philippine Economy
The paragraph introduces the concepts of Information Technology (IT) and Business Process Management (BPM), highlighting their significance in the Philippine economy. It explains that IT BPM involves outsourcing critical business processes such as HR, accounting, and customer service to specialized units or third-party providers, allowing companies to focus on their core competencies. The industry's impact is vast, affecting over a million Filipinos and offering a wide range of job opportunities. The professionals in this sector are recognized globally for their skills, work ethic, and positive attitude. The growth of the IT BPM industry is exponential, with revenues increasing from $1.5 billion in 2004 to $19 billion in 2014, aiming for $25 billion by 2016, at an annual growth rate of over 20%. The Philippines is a preferred destination for contact center management, and the industry's workforce not only meets but exceeds global demands.
Mindmap
Keywords
💡BPM
💡IT
💡Outsourcing
💡Revenue Growth
💡Global Recognition
💡Employment Opportunities
💡Indirect Employment
💡Talent Pool
💡Innovation
💡Competitiveness
Highlights
IT BPM has a significant impact on the Philippine economy.
IT BPM affects over a million Filipinos nationwide.
IT BPM involves outsourcing non-core business processes to specialized units or third-party providers.
Outsourcing allows businesses to save resources and focus on their core competencies.
The IT BPM industry offers limitless job opportunities.
IT BPM professionals are recognized for their English proficiency, work ethic, and friendly attitude.
The sector has propelled the country's economic growth exponentially.
Revenues generated by IT BPM increased from $1.5 billion in 2004 to $19 billion in 2014.
The Philippines is the most preferred destination for contact center management globally.
IT BPM industry employment grew from 100,000 in 2004 to 1.67 million in 2014.
The industry is expected to need over 1.3 million professionals by 2016.
For every direct employment, 2.5 indirect employment opportunities are also created.
The IT and BPM Association of the Philippines (IBPAP) advocates for the growth of the IT BPM sector.
IBPAP develops tools, projects, and programs to cultivate IT BPM talent in the Philippines.
IBPAP has over 300 members and six partner associations, contributing to the country's economy and global visibility.
The IT BPM industry in the Philippines continues to be progressive and globally competitive.
The industry elevates Filipino professionals across the globe.
Transcripts
I pee b.p m.i.t BPM know what it is hey
good guesses but not quite
information technology IT and business
process management BPM involve and
affect you yes you why well because IT
BPM has a huge impact on the Philippine
economy
it affects over a million Filipinos
nationwide which means you probably know
someone who knows someone in the IT BPM
industry IT BPM or information
technology and business process
management is literally when businesses
outsource processes like Human Resources
accounting customer service legal
research health information management
IT and more to an internal business unit
or a third party service provider these
processes are critical for businesses to
operate but they're not things that
companies or organizations really
specialize in so that in outsourcing
these business functions businesses have
been able to save more resources and
focus on the stuff they're really good
at because businesses have a wide array
of needs to be processed the jobs in IT
BPM industry are limitless
in fact why don't you meet some of many
IT BPM industry professionals a
healthcare provider an animator an IT
engineer software developer a customer
service professional game developer
pharmacist accountant and the list goes
on
that's literally anyone solder you were
part of this IT BPM professionals in the
Philippines are highly skilled and
globally recognized for their English
proficiency positive work ethic and warm
and friendly attitude so much so that
this sector propelled the country's
economic growth exponentially want to
see what exponential growth looks like
take a look at the revenues generated by
the IT BPM industry for the past decade
from 1.5 billion dollars in 2004 to 19
billion dollars in 2014 and aiming for
25 billion by 2016 that's an annual
growth rate of over 20% the Philippines
is the most preferred destination for
contact center management's in the world
the ite PM industry workforce not only
meets global demands but exceeds next
patience as such employment generated in
the information technology and business
process management IT BPM industry hit
an all-time high from directly employing
100 1000 Filipinos in 2004 to 1 million
67,000 in 2014 the IT BPM industry will
need more than 1.3 million professionals
in 2016 not to mention the 2.5 indirect
employment also created for every direct
employment generated in the industry IT
BPM is generating revenues employment
opportunities and enabling businesses
worldwide and throughout the small and
big milestones the IT and business
process Association of the Philippines
IB taps continues to advocate and enable
the growth of the thriving IT BPM sector
by proactively developing tools projects
and programs to effectively cultivate
the IT BPM talent pool in the
Philippines through its initiative from
talent development research &
information marketing events business
development and government partnerships
the IB PAP was over 300 members and six
partner associations continues to propel
the country's economy and visibility to
new heights by providing high quality
labor and support innovation the IT BPM
industry in the Philippines continues to
be progressive and globally competitive
elevating our industry professionals
across the globe want to know more be a
part of a progressive industry proudly
ITB PM
[Music]
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