SECRETARY INTERVIEW QUESTIONS & ANSWERS! (How To PASS a Secretarial Interview!)

Summary

In this video, Richard McMunn from PassMyInterview.com provides key tips on passing a secretary interview. He outlines seven essential interview questions and high-scoring answers, starting with how to introduce yourself effectively. Richard emphasizes the importance of company research, necessary qualities for a secretary, and handling weaknesses constructively. He also covers managing multiple tasks under pressure, dealing with difficult clients, and handling stress. The video encourages viewers to subscribe for more tips and offers a downloadable resource of 21 secretary interview questions and answers.

Takeaways

• 🎥 Richard McMunn introduces himself and his company, PassMyInterview.com, and mentions the focus of the tutorial: how to pass a secretary interview.
• 📚 Richard emphasizes that the video is relevant regardless of the specific secretary role or organization.
• 💡 He promises to provide seven top secretary interview questions along with high-scoring answers.
• 📝 The first question is 'Tell me about yourself?' with a sample answer highlighting key skills and a positive attitude.
• 🏢 The second question is 'Why do you want to work for our company?' with a focus on committing to the company and appreciating its high standards.
• ✔️ The third question covers the top seven qualities needed to excel as a secretary, including organization, reliability, communication, and multitasking.
• ❓ For the 'What's your biggest weakness?' question, Richard suggests framing a past weakness as resolved and showing the ability to take feedback.
• ⏳ The 'Describe a time when you completed multiple tasks under pressure?' question is answered with an example of prioritizing and handling urgent tasks efficiently.
• 📞 The 'How would you deal with a difficult client on the phone?' question is addressed by emphasizing professionalism, calmness, and effective communication.
• 😌 The final discussed question, 'How would you handle stressful days at work?' is answered by stressing the importance of staying calm, prioritizing tasks, and being willing to work extra hours if necessary.

Q & A

What is the main purpose of the video tutorial presented by Richard McMunn?

The main purpose of the video tutorial is to teach viewers how to pass a secretary interview by providing top seven secretary interview questions and high scoring answers.

Who is Richard McMunn and what is his role in the video?

Richard McMunn is from the interview training company PassMyInterview.com, and he is the presenter of the tutorial, aiming to help people pass their interviews with top scoring answers.

What is the significance of subscribing to Richard McMunn's channel?

Subscribing to Richard McMunn's channel ensures that viewers won't miss out on any of the weekly training videos he uploads, which are designed to help people prepare for interviews.

What does Richard McMunn suggest as the first response when asked 'Tell me about yourself' in a secretary interview?

Richard McMunn suggests starting with a positive and punchy response that highlights being ambitious, hard-working, and professional, and then discussing one's ability to carry out multiple tasks to a high standard.

How should a candidate answer the question 'Why do you want to work for our company as a secretary?' according to the video?

The candidate should express a desire to commit to the company for a long period, mentioning that they have researched the organization and find its high standards and future plans attractive.

What are the top seven qualities needed to excel as a secretary according to the video?

The top seven qualities are being organized, reliable, having excellent communication and interpersonal skills, attention to detail, ability to multitask, loyalty, honesty, integrity, and competence in using applicable apps and software packages.

How should a candidate handle the question about their biggest weakness in a secretary interview?

The candidate should be honest and provide a weakness they used to have but have since resolved, while also demonstrating their ability to take on board feedback and improve.

What is the suggested approach to answering the question 'Describe a time when you completed multiple tasks whilst working under pressure?'

The candidate should describe a specific situation where they completed at least four difficult tasks under pressure, emphasizing their ability to prioritize and focus on each task before moving on to the next.

How should a secretary deal with a difficult client on the phone according to the video?

The secretary should remain professional, calm, and composed, listen carefully to the client, and take appropriate steps to resolve issues or provide necessary information.

What is the recommended way to handle stressful days at work as a secretary?

The recommended way is to remain calm, draw up a list of priority tasks, set clear timeframes for completion, and be willing to work extra hours if needed to ensure all tasks are completed.

Where can viewers find Richard McMunn's full set of 21 Secretary Interview Questions & Top Scoring Answers?

Viewers can find the full set of interview questions and answers by clicking the link in the top right hand corner of the video or visiting Richard McMunn's website, PassMyInterview.com.