ONDC Explained: Understanding The 'UPI Of E-Commerce'

moneycontrol
3 Jul 202207:13

Summary

TLDRThe Open Network for Digital Commerce (ONDC) is an ambitious project by the Indian government, aiming to revolutionize e-commerce like UPI did for digital payments. It envisions a single platform where users can compare prices across major retailers like Amazon and Flipkart, promoting competition and reducing hidden charges. ONDC empowers small sellers, offering a level playing field without platform biases. The project is already piloting in several cities, promising a future where consumers have more choices and control. However, its success depends on company participation and matching current e-commerce giants' service standards.

Takeaways

  • 🛍️ ONDC stands for the Open Network for Digital Commerce, an initiative with the potential to revolutionize e-commerce and online shopping in India.
  • 📈 ONDC is considered the Government of India's most ambitious project after UPI, aiming to unify various online shopping platforms into a single meta store.
  • 🛒 The platform could include major retailers like Amazon, Flipkart, and others, offering a comprehensive shopping experience from food to fashion and payments.
  • 🆚 ONDC aims to democratize digital commerce by allowing consumers to compare prices and deals from different platforms on a single page, promoting competition and transparency.
  • 💰 The initiative is designed to give more power to consumers by providing more choices, which can lead to better deals and lower prices.
  • 🏪 It benefits small and medium enterprises (SMEs) and local stores by giving them a level playing field against larger e-commerce platforms.
  • 📊 Currently, Flipkart and Amazon control over 60% of India's e-commerce market, and ONDC is a step towards addressing this market concentration.
  • 🛍️ The platform operates on an open network, showing results across various e-commerce platforms, which can help consumers find faster and cheaper options.
  • 🚚 ONDC allows consumers to choose different delivery partners, even if the seller's app cannot deliver to their address, offering more flexibility.
  • 🔍 The success of ONDC will depend on the number and types of companies that sign up for the network and the quality of the technology behind it.
  • 📅 Pilots for ONDC have already started in five cities, with plans to expand to 100 cities and towns by August 2022.

Q & A

  • What does 'DC' stand for in the context of the video script?

    -DC stands for the 'Open Network for Digital Commerce', an initiative that aims to revolutionize e-commerce and online shopping.

  • How is ONDC different from existing e-commerce platforms like Amazon and Flipkart?

    -ONDC is an open network that allows any buyer to connect with any seller who signs up for the platform, unlike closed networks of existing e-commerce platforms.

  • What is the potential impact of ONDC on the consumer's shopping experience?

    -ONDC could democratize digital commerce by providing more choices and power to consumers, leading to better deals and prices as platforms compete for the best price.

  • How does ONDC address the issue of market monopolization by large e-commerce platforms?

    -ONDC provides a level playing field for small sellers and retailers by eliminating platform biases and allowing them to compete fairly with larger players.

  • What is the significance of Nandan Nilekani's involvement in ONDC?

    -Nandan Nilekani, the co-founder of Infosys and the man responsible for Aadhaar, is the mastermind behind ONDC, bringing his expertise in technology and innovation to this initiative.

  • How does ONDC benefit small and medium enterprises (SMEs) and local store owners?

    -ONDC allows SMEs and local stores to compete with larger e-commerce platforms by providing them visibility and access to a wider customer base without platform biases.

  • What are the two basic models of e-commerce platforms in India mentioned in the script?

    -The two basic models are the 'marketplace model', where the platform connects buyers and sellers and takes a percentage cut, and the 'inventory model', where the platform buys in bulk and sells at a higher price for increased profit margin.

  • Why is the Indian government concerned about the dominance of Flipkart and Amazon in the e-commerce market?

    -The dominance of these platforms can lead to market monopolization, exclusion of small players, and imposition of their price terms, which is not favorable for a diverse and competitive market.

  • What is the current status of ONDC pilots and their expansion plans?

    -ONDC pilots have already started in five cities, with plans to expand to 100 cities and towns by August 2022.

  • What are the potential challenges that ONDC might face in its implementation?

    -Challenges include the willingness of companies to sign up for ONDC, the quality of technology to compete with e-commerce giants, and ensuring trusted goods, delivery partners, and services that match up to consumer expectations.

  • How does ONDC provide flexibility in delivery options for consumers?

    -ONDC allows consumers to choose different delivery partners from the ONDC pool, even if the seller app cannot deliver to their address or is charging high delivery fees.

Outlines

00:00

🛍️ Revolutionizing E-commerce with ONDC

The first paragraph introduces the concept of the Open Network for Digital Commerce (ONDC), a government of India initiative aiming to transform e-commerce and online shopping. It is compared to the Unified Payments Interface (UPI), suggesting a similar disruptive impact. The script explains how ONDC could consolidate various e-commerce platforms, such as Amazon, Flipkart, and others, into a single 'meta store' application. This would allow consumers to compare prices and services across platforms easily, potentially leading to better deals and transparency. The paragraph also touches on the potential benefits for small and medium enterprises (SMEs) and the broader economy, as well as the challenges posed by market monopolies, particularly by Amazon and Flipkart, which currently dominate the e-commerce landscape in India.

05:01

🚀 ONDC's Impact on Small Sellers and the Future of E-commerce

The second paragraph delves into the operational aspects of ONDC, emphasizing its benefits for small sellers and the potential to level the playing field in e-commerce. It discusses the current models of e-commerce in India, including marketplace and inventory models, and how large platforms can sometimes limit competition and favor certain sellers. ONDC is presented as a solution to these issues, offering an open network that could allow consumers to see a wider range of options, including local stores, and choose from various delivery partners. The paragraph also mentions the pilot projects of ONDC and the ambitious goal of expanding to 100 cities by August 2022. However, it raises questions about the adoption rate of ONDC by companies and the technological challenges of competing with established e-commerce giants, which offer services like trusted goods, delivery, and return policies.

Mindmap

Keywords

💡Digital Commerce

Digital Commerce refers to the buying and selling of goods and services over the internet. It is a key aspect of the video's theme, discussing how the open network for digital commerce (ONDC) aims to revolutionize e-commerce and online shopping. The script mentions that ONDC is an ambitious project by the Government of India, similar to the impact of UPI on digital payments.

💡ONDC

ONDC stands for the Open Network for Digital Commerce. It is the central concept of the video, described as a platform that could democratize the digital commerce space by allowing various sellers and service providers to operate on a single network. The script uses the term to illustrate the potential for a unified marketplace where consumers can access a wide range of products and services.

💡Unified Platform

A unified platform is a single interface or application that consolidates multiple services or functionalities. In the context of the video, ONDC is portrayed as a 'one app for all your apps,' integrating various e-commerce platforms, food delivery services, and other online services into one user experience.

💡E-commerce Giants

E-commerce giants are large-scale online retail companies that dominate the market, such as Amazon and Flipkart mentioned in the script. They are significant in the video's narrative as the current market leaders that ONDC aims to challenge by providing a level playing field for smaller sellers and retailers.

💡Marketplace Model

The marketplace model is a business approach where a platform connects buyers and sellers without holding inventory. The video explains that this model is used by e-commerce platforms in India, taking a percentage cut when a product is sold through their platform, which is relevant to how ONDC aims to provide a fair platform for all sellers.

💡Inventory Model

The inventory model is an e-commerce business model where the platform buys products in bulk from sellers and then sells them to consumers at a higher price. The script contrasts this with the marketplace model, noting that foreign direct investment restrictions in India limit the use of this model by companies like Amazon and Flipkart.

💡SMEs

SMEs, or Small and Medium Enterprises, are businesses that are smaller in size and often form the backbone of a country's economy. The video discusses how ONDC can benefit SMEs by providing them with a platform that is not biased towards larger sellers, allowing them to compete fairly.

💡Kirana Stores

Kirana stores are small, family-owned grocery stores common in India. The script uses 'kirana store owners' as an example of small retailers who could benefit from ONDC by gaining visibility and access to a broader customer base.

💡Monopolization

Monopolization refers to the domination of a market by a single entity or a few entities, often to the exclusion of competition. The video script raises concerns about monopolization in the Indian e-commerce market by platforms like Amazon and Flipkart, which ONDC aims to counteract.

💡Pricing Power

Pricing power is the ability of a seller to influence the price of a product or service. The script discusses how e-commerce platforms can use their pricing power to favor certain sellers and products, which ONDC seeks to mitigate by providing transparent and competitive pricing across the network.

💡Delivery Partners

Delivery partners are companies or individuals that provide the service of delivering goods to customers. The video highlights the potential of ONDC to allow consumers to choose from different delivery partners, even if they order from a specific seller app, thus promoting competition and consumer choice.

Highlights

DC stands for the Open Network for Digital Commerce, an initiative with the potential to revolutionize e-commerce and online shopping.

ON DC is the government of India's most ambitious project after UPI, aiming to create a unified platform for all online shopping needs.

The concept of ON DC is to have a meta store or an everything store for all shopping needs, including Amazon, Flipkart, and more, all on one platform.

ON DC could be the one app for all apps, integrating food, fashion, payment, travel, and more into a single application.

Consumers on ON DC can connect with any seller who signs up for the platform, offering a wide range of choices and empowering consumers with better deals.

ON DC could democratize the digital commerce space by allowing consumers to compare prices from different platforms on a single page.

Tech pioneer Nandan Nilekani, known for co-founding Infosys and Aadhaar, is the mastermind behind the ON DC initiative.

ON DC aims to address the dominance of Flipkart and Amazon in India's e-commerce market, which together control over 60% of the market.

The Indian government expects the e-commerce market to grow to 350 billion dollars by the end of the decade.

ON DC could help small sellers and retailers by providing a level playing field without platform biases, allowing them to compete fairly.

ON DC could enable consumers to choose different delivery partners for their orders, even if the seller's app cannot deliver to their address.

ON DC pilots have already started in five cities, with plans to expand to 100 cities and towns by August 2022.

The success of ON DC depends on the number and type of companies that sign up for the platform, which is still uncertain.

ON DC will need to match the services provided by current e-commerce giants, such as trusted goods, delivery partners, and timely return policies.

Nandan Nilekani believes that ON DC is an idea whose time has come, suggesting that it could significantly impact the future of digital commerce in India.

Transcripts

play00:00

[Music]

play00:00

hi there i'm sorel merotra kapoor and

play00:02

let's talk on dc

play00:05

on dc stands for the open network for

play00:08

digital commerce an open network which

play00:10

has the potential to revolutionize

play00:14

e-commerce and online shopping for both

play00:16

you and i

play00:17

it is government of india's most

play00:19

ambitious project after upi

play00:22

in fact on dc could do to online

play00:25

shopping what upi did to digital

play00:28

payments

play00:29

meaning

play00:30

one meta store

play00:32

one everything store for all your

play00:35

shopping needs yes all

play00:38

imagine amazon flipkart mintra all on

play00:40

one platform

play00:42

in fact imagine amazon flipkart mintra

play00:44

big basket tomato paytm even uber

play00:47

all on just one app

play00:51

that folks is on dc

play00:54

the one app for all your apps

play00:56

food fashion payment travel all in one

play01:00

any buyer on on dc can connect with any

play01:02

seller who signs up for the platform and

play01:06

this is not just for placing orders of

play01:09

course you get to buy apple the phone

play01:12

apple the fruit all in the same place

play01:14

but also

play01:15

you do this at the best deal and best

play01:18

prices

play01:20

how

play01:20

well it's quite simple

play01:22

more choices mean more power in the hand

play01:25

of the consumer when you and i will get

play01:28

to compare amazon and flipkart prices on

play01:30

one page zumato and swiggy on one page

play01:34

uber and ola on one page it will

play01:36

automatically lead to platforms

play01:38

competing for the best price

play01:40

curbing their pricing power and then

play01:43

bye bye hidden charges and inflated

play01:46

delivery rates on dc truly has the

play01:49

potential to democratize the entire

play01:52

digital commerce space

play01:54

still confused let's try another way

play01:57

remember this guy

play01:59

and this is

play02:01

[Music]

play02:09

the lowest price for this hotel room

play02:12

well on dc is basically trivago for all

play02:16

things online shopping but this is not

play02:18

the only reason why government is

play02:20

rolling out ontc by the way tech pioneer

play02:23

nanda nilkani the co-founder of

play02:24

enforcers and famously the man

play02:26

responsible for aadhaar is the

play02:28

mastermind on this initiative as well so

play02:30

to understand the true purpose behind

play02:33

ondc let's look at what on dc will do

play02:37

for smes or your kirana store owners and

play02:40

also the economy

play02:42

now there are thousands of e-commerce

play02:44

websites in india but two of them

play02:46

flipkart and amazon control over 60

play02:49

percent of india's e-commerce market a

play02:52

market which the government expects to

play02:53

grow to 350 billion dollars by the end

play02:58

of the decade but why is that a problem

play03:01

because currently your favorite apps or

play03:03

closed networks keep out several small

play03:06

players retailers delivery firms piranha

play03:08

stores which form the backbone of

play03:11

india's retail system

play03:12

in fact last year india's restaurant

play03:14

owner's body filed a complaint against

play03:17

food aggregators omato and swiggy along

play03:20

similar lines accusing them of

play03:22

monopolizing the market and imposing

play03:24

their price terms on partner restaurants

play03:28

so are these allegations true

play03:30

well to understand this let's break down

play03:33

how exactly do these online platforms

play03:36

actually make money there are two basic

play03:39

models e-commerce platforms in india

play03:41

follow a marketplace model and an

play03:43

inventory model let's talk about

play03:45

marketplace first

play03:47

now in marketplace the website or app

play03:50

only acts like a platform that connects

play03:52

the buyer and seller and then they take

play03:55

a percentage cut when the particular

play03:57

product is sold

play03:59

cut to the inventory model

play04:01

where the platform buys directly from

play04:03

the seller in bulk using its bargaining

play04:06

power to buy cheap and then sell it at a

play04:09

higher price increasing their own profit

play04:12

margin

play04:13

the e-commerce obviously ends up making

play04:15

the maximum profit from this model also

play04:18

these platforms can then push up

play04:20

commodities by sellers who they've

play04:22

bought and bulk from and project

play04:23

exclusive deals and offers thus pushing

play04:26

out other sellers

play04:28

india in fact does not allow foreign

play04:31

direct investment in inventory dribble

play04:33

models which meant that amazon and

play04:35

walmart owned flipkart and a few others

play04:38

can only use the marketplace model

play04:41

unlike say in united states so now to

play04:44

make maximum profits what will the

play04:46

e-commerce sites do

play04:49

they can still limit their search

play04:51

results to brands which have tied up

play04:53

with the platform i.e throw on top of

play04:56

the search results give maximum

play04:57

visibility to their favored sellers

play05:00

where they get maximum margins

play05:03

also these platforms control power of

play05:05

pricing goods and logistics like

play05:06

delivery

play05:08

that's where ondc comes in

play05:11

with an open network in the picture

play05:13

showing you results across e-commerce

play05:16

platforms you gain in multiple ways

play05:19

number one you end up discovering a

play05:21

local store near you which could bring

play05:24

you what you need faster and cheaper

play05:27

number two

play05:28

this in fact gives small sellers and

play05:30

retailers a level playing field

play05:33

no platform biases

play05:35

and number three and this is my favorite

play05:38

in case a seller app can't deliver to

play05:41

your address or suppose zumato is

play05:43

charging you too heavily for deliveries

play05:45

you can actually choose another delivery

play05:48

partner from the on dc pool

play05:51

so you can say okay let me order the

play05:53

food from zumato but use dunzo to

play05:57

deliver it to me

play05:58

revolutionary right and this is not just

play06:01

a concept for the future guys it's here

play06:04

already

play06:05

dc pilots have already started in five

play06:08

cities and they aim to cover 100 cities

play06:10

and towns by the august of 2022 sounds

play06:14

too good to be true

play06:16

might be because there is a catch how

play06:19

many companies and importantly which all

play06:21

companies sign up for on dc is still to

play06:24

be known it is their call after all for

play06:27

now we know that several big tech

play06:29

companies retail majors and even banks

play06:31

are in talks to join the on-dc entire

play06:35

network the other big question is

play06:37

whether the technology will be good

play06:39

enough to actually compete with the

play06:41

current e-commerce majors current

play06:43

e-commerce giants ensure trusted goods

play06:45

trusted delivery partners timely return

play06:48

policies and other such services on dc

play06:51

will have to match up to that

play06:53

but with some of the country's best

play06:55

minds working on it you never know maybe

play06:58

as nandan nilkani says it's an idea

play07:01

whose time has truly come for more such

play07:04

updates stay tuned to money control

play07:07

[Music]

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Etiquetas Relacionadas
ONDCE-commerceDigital CommerceIndiaAmazonFlipkartNandan NilekaniOnline ShoppingRetail InnovationConsumer Power
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