Communication Exercises - Role Play Game *25

Summary

This team exercise focuses on role-playing scenarios to improve communication and feedback within a group. Participants act out situations involving topics like giving feedback, communication styles, and showing interest in others. The exercise highlights how feedback can be delivered in both direct, insulting ways and more constructive, supportive methods. After each role-play, the team discusses alternatives for better outcomes, emphasizing the importance of a friendly tone, appreciation, and non-confrontational feedback. The goal is to enhance collaboration and create a more positive workplace atmosphere.

Takeaways

• 😀 The role play exercise is designed to improve team communication and feedback dynamics.
• 😀 The team observes scenes that represent common issues or areas for improvement within their group.
• 😀 One participant suggests a topic (e.g., giving feedback on social behavior) and explains why it is important.
• 😀 In the initial scene, feedback is delivered in a direct, insulting manner, which negatively impacts the workplace atmosphere.
• 😀 The audience is encouraged to identify when the feedback was too direct or insulting, helping to analyze the communication styles.
• 😀 After the initial scene, the team brainstorms alternative ways to give feedback that are more constructive and non-confrontational.
• 😀 A more effective alternative involves starting with positive reinforcement and using a friendly tone.
• 😀 The second scene shows how feedback can be delivered in a way that encourages change without creating defensiveness or tension.
• 😀 The feedback in the second scene is well-received, and the recipient is more willing to change their behavior as a result of the positive approach.
• 😀 The trainer encourages continuous practice and variation of feedback techniques to improve team cooperation and communication.

Q & A

What is the purpose of the team exercise role play game?

The purpose of the role play game is to help the team practice and improve communication skills by acting out scenarios based on topics that are important within the group, such as giving feedback or showing genuine interest in each other.

How are the topics for the role play scenes chosen?

The topics are chosen by the team, based on issues that they feel are important or need improvement within the group. The trainer selects someone to suggest the first topic.

What is the issue discussed in the first scene of the role play?

The issue discussed in the first scene is the manner in which feedback is given, particularly when it is too direct or insulting, making it difficult to exchange feedback and negatively impacting the workplace atmosphere.

How does the trainer guide the participants during the role play?

The trainer assigns roles to the participants and instructs the audience to make mental notes of how the scene is played, especially when feedback is given too directly or insultingly. After the scene, the trainer facilitates a discussion to analyze the outcome and suggest improvements.

How does the feedback exchange in the first scene affect the participants?

In the first scene, the direct and insulting feedback causes the recipient (Person B) to feel attacked and reluctant to change their behavior. The aggressive tone and wording create a negative atmosphere that prevents constructive communication.

What improvements are suggested by the audience after watching the first scene?

The audience suggests that Person A should start by mentioning what they like about Person B's contributions before giving feedback. They also recommend using a friendlier tone to make the feedback less confrontational and more constructive.

How does the second scene differ from the first one in terms of feedback delivery?

In the second scene, Person A starts by expressing appreciation for Person B's contributions before offering the feedback. The tone is friendlier, and the feedback is delivered in a non-confrontational way, making Person B more open to listening and willing to change their behavior.

What is the reaction of Person B after receiving feedback in the second scene?

Person B feels appreciated and is more willing to change their behavior. The positive tone and acknowledgment of their strengths make the feedback easier to accept and leads to a more constructive response.

How does the feedback process affect the willingness of Person B to change their behavior?

When feedback is given in a respectful and appreciative manner, as in the second scene, Person B feels more comfortable and willing to make changes. The positive approach fosters a more open and cooperative environment.

What does the trainer aim to achieve through multiple role play scenes?

The trainer aims to help the participants practice and refine their communication skills by showing them different ways of giving and receiving feedback. By playing out various scenarios, the team can explore alternative approaches and improve cooperation and communication.