The values of the Value Compass

Value Compass
20 Nov 202011:25

Summary

TLDRThe video introduces the Value Compass, a tool for understanding the influence of values on consumer behavior. It outlines two key dimensions: functional vs. fun, and care for others vs. self-promotion. The presentation explores different values, including prestige, beauty, stimulation, joy, intimacy, care, social responsibility, honesty, safety, functionality, and achievement. Each value is connected to consumer preferences and branding, illustrating how companies use these values to resonate with their target audience. The video concludes by encouraging viewers to identify brands and commercials that represent these core values in their messaging.

Takeaways

  • 🧭 The Value Compass is a tool designed to measure the impact of values on consumer behavior.
  • 🔄 The Value Compass has two dimensions: functionality versus fun, and caring for others versus promoting self-interests.
  • 🎩 Prestige represents attaining social status and influence through leadership, power, and success.
  • 🎨 Beauty emphasizes making a difference through appearance, elegance, and style, focusing on unique expression.
  • 🌟 Stimulation is about experiencing thrilling sensations and living in the moment through adventure and excitement.
  • 😊 Joy focuses on individual pleasure, enjoying the moment with simple happiness, and satisfaction.
  • 💑 Intimacy involves shared pleasure and close relationships, emphasizing connection with significant others.
  • 🤝 Care and Affection emphasize the well-being and happiness of close others, focusing on friendship, family, and acts of kindness.
  • 🌍 Social Responsibility extends care to the broader world, valuing the well-being of all people and future generations.
  • 📈 Achievement is about self-improvement and progress, focusing on innovation, intellect, and being better than your previous self.

Q & A

  • What is the purpose of the value compass?

    -The value compass is an instrument intended to measure the influence of values on consumer behavior, helping to show how different values can guide decisions and preferences.

  • What are the two main dimensions of the value compass?

    -The two main dimensions of the value compass are the contrast between 'fun' and 'function' (top to bottom) and 'care for others' vs. 'promotion of self-interest' (left to right).

  • What do functional values emphasize, and how do they differ from fun values?

    -Functional values emphasize the importance of usefulness, practicality, and functionality, while fun values focus on the pleasure and enjoyment derived from an activity or product.

  • How does the value of prestige differ from beauty within the value compass?

    -Prestige is about making a difference through social status, reputation, and leadership, while beauty focuses on making a difference through appearance, elegance, and style.

  • What is the significance of stimulation as a value?

    -Stimulation is about experiencing exciting sensations and living in the moment, often through adventurous activities or risk-taking, with a focus on individual experience.

  • How does joy differ from stimulation in terms of value?

    -Joy focuses on innocent pleasure and happiness in the moment, often derived from simple, laid-back experiences, while stimulation emphasizes more adventurous, high-energy activities.

  • What does intimacy represent in the value compass?

    -Intimacy is about shared pleasure and close, meaningful relationships with significant others, including family, friends, or romantic partners, and emphasizes deep emotional connections.

  • How does the value of care and affection expand on intimacy?

    -Care and affection go beyond intimate relationships by focusing on the well-being and happiness of close others in general, often involving actions like gift-giving or showing concern for their well-being.

  • What is the meaning of social responsibility within the value compass?

    -Social responsibility represents caring about the well-being of everyone, including future generations, and is often linked to corporate social responsibility and global concerns.

  • How do the values of achievement and prestige compare?

    -While both values are about being better, prestige is about being different and superior to others through social status, while achievement focuses on personal progress and self-improvement.

Outlines

00:00

🧭 Understanding the Value Compass

This paragraph introduces the concept of the Value Compass, an instrument designed to measure how values influence consumer and controller behavior. The compass has two key dimensions: functional versus fun, and care for others versus self-interest. The functional axis highlights the contrast between the practical utility of a product versus the enjoyment derived from it. The care for others axis contrasts altruistic behavior with the pursuit of personal advancement. The Value Compass helps to navigate these contrasts, showing how values like prestige and beauty play a role in consumer decisions.

05:03

🏆 Prestige: Making a Difference Through Status

The focus here is on the value of prestige, which is about achieving social status and standing out from others. Prestige involves gaining respect, power, and control over others, emphasizing leadership and success. Brands that highlight this value aim to distinguish themselves by position, power, or influence, reflecting how they create a sense of superiority or leadership in their industry.

10:04

💄 Beauty: Expression Through Appearance

This paragraph explores the value of beauty, which differs from prestige by focusing on outward appearance rather than status. People who value beauty emphasize elegance, style, and uniqueness. In branding, beauty is about creating a distinctive image that conveys the desired appearance. The value of beauty is linked to how individuals or brands want to be perceived through their aesthetics.

🎢 Stimulation: Living for the Moment

Stimulation is an individualistic value, centered around seeking thrilling experiences, taking risks, and embracing the present moment. Activities like adventure sports serve as examples. This value reflects a desire for excitement and new sensations, focusing on living in the moment and enjoying stimulating experiences.

😄 Joy: Simple Pleasure in the Moment

Joy is about experiencing basic pleasure and happiness in the moment. Unlike stimulation, which is about adventure, joy refers to more laid-back enjoyment, such as having a moment of happiness with something simple like a soda. The focus is on individual contentment and the innocent pleasure derived from small, enjoyable moments.

💑 Intimacy: Sharing Special Moments

The value of intimacy moves away from individual pleasure to focus on shared experiences with significant others. Intimacy involves close relationships with family, partners, or friends and the creation of cozy, romantic moments. It’s about building meaningful connections and sharing joy with someone important in one's life.

🤝 Care and Affection: Ensuring the Well-being of Loved Ones

This paragraph emphasizes the importance of care and affection, which involves looking after the well-being and happiness of close others. This value is about respect, friendship, and family life, as well as activities that show care, such as gift-giving. It reflects a deep concern for the happiness of those closest to us.

🌍 Social Responsibility: Caring for the Greater Good

Social responsibility broadens the scope of care and affection to include concern for the well-being of everyone on the planet, including future generations. This value encompasses a sense of duty toward society at large. Corporate social responsibility (CSR) is an example of this value in action, as companies consider their impact on the broader world.

🤝 Honesty: Trust and Loyalty

Honesty is a value rooted in trust, loyalty, and keeping promises. People who value honesty seek confidence and trust in their relationships with others. This value is essential for creating and maintaining trust, emphasizing the importance of reliability and integrity in both personal and professional interactions.

🛡️ Safety: Seeking Security and Stability

Safety is about physical and emotional security, living free from fear or uncertainty. It involves creating a protected environment where one can feel safe. Advertisements like seatbelt campaigns highlight the importance of safety for many people, showing how brands can tap into this value to appeal to consumer desires for stability.

⚙️ Functionality: Practicality and Reliability

Functionality refers to valuing the practical usefulness of products, focusing on performance according to specifications. People who prioritize functionality prefer reliable, goal-oriented products that work without surprises. This value contrasts sharply with values like joy and stimulation, where unpredictability and enjoyment are key.

🚀 Achievement: Striving for Self-Improvement

Achievement is about personal progress and self-improvement, aiming to be better than one's past self rather than better than others. Innovation, intellect, and progress are key elements for those who value achievement. Brands that emphasize this value, such as Audi, focus on pushing boundaries and promoting excellence.

🔄 Recap: The Full Circle of the Value Compass

This paragraph wraps up the explanation of the Value Compass, bringing the discussion back to prestige and how it connects to other values. Now that the full spectrum of values has been covered, the audience is invited to think about how brands use these values in their marketing. By considering stereotypes of brands like BMW or insurance companies, one can see how different values are represented in branding.

Mindmap

Keywords

💡Value Compass

The 'Value Compass' is an instrument designed to measure the influence of values on consumer behavior. It represents a model with two dimensions and four directions, helping to illustrate contrasts in values such as functionality versus pleasure or self-interest versus care for others. The video focuses on explaining these dimensions and how they relate to consumer choices and brand communication.

💡Prestige

Prestige refers to the value placed on social status, power, and influence. In the context of the video, it is one of the values in the 'Value Compass' and emphasizes making a difference by gaining control, respect, or leadership over others. Brands that emphasize prestige aim to position themselves as superior or elite, appealing to consumers seeking recognition and status.

💡Functionality

Functionality is a value emphasizing the usefulness, reliability, and performance of a product. It contrasts with values like fun or pleasure, focusing instead on how well something works and its practical benefits. The video mentions that consumers who prioritize functionality prefer products that meet specifications and offer dependable performance.

💡Care for Others

Care for others is a value that highlights empathy, compassion, and interest in the well-being of others. It contrasts with the promotion of self-interest, representing values like harmony, shared interests, and togetherness. Brands that focus on care for others may emphasize family life, friendship, and activities that promote community or collective happiness.

💡Promotion of Self-Interest

Promotion of self-interest refers to the desire to distinguish oneself and achieve personal success, often by outperforming others. In the 'Value Compass,' this contrasts with values centered on caring for others. Consumers who prioritize self-interest may seek brands that emphasize power, prestige, or personal achievement.

💡Stimulation

Stimulation refers to the value of seeking exciting, adventurous, or risk-taking experiences. It is tied to living in the moment and enjoying thrilling activities, such as outdoor adventures. Brands appealing to this value often encourage consumers to embrace new experiences or take risks, focusing on the sensory and emotional excitement of such moments.

💡Intimacy

Intimacy is about shared pleasure and meaningful connections with others, such as a partner, family member, or close friend. Unlike individualistic values like stimulation, intimacy emphasizes close, personal relationships. The video discusses how this value is reflected in branding that promotes romance, coziness, or shared experiences with loved ones.

💡Social Responsibility

Social responsibility refers to the broader care for the well-being of society and the environment. This value extends beyond personal relationships to include future generations and global concerns. Brands that emphasize social responsibility often highlight sustainability, ethical practices, or corporate social responsibility initiatives.

💡Honesty

Honesty is the value of trust, loyalty, and keeping promises. It is critical for building confidence and fostering reliable relationships between consumers and brands. The video explains that honesty involves both giving and receiving trust, making it an essential factor for consumers who value transparency and authenticity in the brands they support.

💡Achievement

Achievement is the value of self-improvement and progress. Unlike prestige, which focuses on differentiating oneself from others, achievement is about personal growth and becoming better than one’s previous self. Brands that focus on achievement may highlight innovation, intellectual development, or smart solutions that help consumers reach their goals.

Highlights

The value compass is an instrument intended to measure the influence of values on consumer behavior.

The value compass consists of two dimensions: top-down (fun vs functionality) and left-right (care for others vs self-interest).

Prestige represents the attainment of social status, influence, or control over people, with emphasis on leadership, power, and success.

Beauty is focused on making a difference through appearance, valuing elegance, style, and creating a unique personal or brand experience.

Stimulation is about living in the moment, valuing stimulating sensations, risk-taking, and experiencing activities like canoeing in Iceland.

Joy is focused on individual pleasure, happiness, and enjoying moments, often associated with simple pleasures like a bottle of cola.

Intimacy is centered around shared pleasure, emphasizing important relationships with loved ones, such as a partner, family member, or close friend.

Care and affection highlight the importance of the well-being and happiness of close others, showing respect and friendship.

Social responsibility extends care to the well-being of all people, including future generations, focusing on broad social and global welfare.

Honesty emphasizes loyalty, trust, and keeping promises, with trust being a key value for both creating and receiving.

Safety values personal and physical security, freedom from anxiety and fear, and creating a protected environment.

Functionality values practicality and performance, with people favoring products for their usefulness and reliability, avoiding surprises.

Achievement focuses on personal progress and self-improvement, valuing innovation, intellect, and competence over others.

Brands can focus on specific values within the compass, such as BMW representing prestige or an insurance company representing safety.

The full value compass provides a framework for analyzing how different values are utilized in branding and consumer communication.

Transcripts

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the values of

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the value compass

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in the following slides i will give you

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a presentation

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of each of the values of the value

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compass but let me start

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first with showing you the value compass

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itself

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the value compass is an instrument

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intended to measure

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the influence of values on consumer

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behavior or to show the influence

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of values on controller behavior as you

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can see it looks like a compass

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with four directions actually two

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dimensions

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there are two contrasts here if we move

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from

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top down we have the contrast between

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thumb and function

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functional values refer to usefulness

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the importance of the usefulness of a

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product the importance of

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usefulness functionality instrumentality

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as opposed to fun which are

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values emphasizing the importance of the

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pleasure

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derived from something so it's

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the pleasure derived from something

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versus

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the use you get out of something

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from left to right you have the contrast

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between

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claire others and promotion of

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self-interests

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people who score high on care for others

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consider

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the care for others showing interest to

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others shared interests

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living in harmony as being very

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important

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so togetherness worst promotion

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self-interest

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emphasizes the difference you could make

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as compared to others

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so promotion self-interest you want to

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get higher

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better different than others where

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scaffolders

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is about harmony they're really

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two dimensions to strong contrasts

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and we will start our exploration

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right at the top with the value prestige

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on the next slide prestige

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represents the attainment of social

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status

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and prestige and impress influence or

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control

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over people think of words like

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prestige of course reputation gain

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respect

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be appreciated also words like

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leadership

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power success emphasis

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is on making a difference

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from others by having a different

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position by maybe control

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by maybe having power by maybe having

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success

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if we go to the next value beauty

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it's also about making a difference but

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whereas prestige is aimed at making a

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difference by position

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beauty is people value beauty want to

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make a difference by appearance

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expression of a unique experience

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words like beauty elegance

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style are very important for people who

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value

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beauty in branding

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it implies that you create a brand that

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makes you look different

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or makes you look the way you want to be

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seen

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expression of a unique experience

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stimulation is also a very

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individualistic value

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it's about what it says here the

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experience of stimulating sensations

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like indeed going for canoe

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canoeing in iceland

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experience activity the willingness to

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take risks

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and the willingness to live the moment

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and to experience the moment

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stimulation is really about the moment

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and the experience of the moment

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joy is also about the moment but the

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pleasure

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of at the moment

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the fun you get out of it basic

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innocent pleasure happiness laughter

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enjoying a moment for yourself

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not like in a previous values value

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stimulation by

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adventure but just by enjoying

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even lay back and enjoy the moment with

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what you see here bottle of cola

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joy is having the focus on the

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individual pleasure

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the next value intimacy also focuses on

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pleasure but here it's no longer

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individual here we move to

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the more social values intimacy of

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course is about

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shared pleasure

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what you can share so that you can

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create an intimate relation with

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an important other person can be a lover

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can be a partner can be your mother your

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father

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your child son daughter

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or even a dear friend i think also words

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like coziness

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and romance everything that expresses

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that

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for you is important to have a very

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important relation a shared relation and

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share pleasure

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with one significant other or a few

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significant others

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intimacy next one care and affection

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come close of course but current

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affection emphasizes more the well-being

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of close others and caring about the

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happiness

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of others respect for others

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words like friendship family life

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activities also like christmas or

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taking care of others um

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all these kinds of aspects that

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show that you care for other people's

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happiness and that you do something

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about it like

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gift giving and of course a lot of

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brands use this

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the next one social responsibility also

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is about

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this care aspect but you see if you move

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from intimacy

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to care and affection to social

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responsibility

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the scope gets bigger intimacy is about

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the intimate relation and the care for

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one specific person

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care and affection is about close others

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and caring about them a bit more in

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general

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where social responsibility is basically

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caring about everybody

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on this planet the well-being of

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everybody on the planet

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not even now but also future generations

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so responsibility in a broad

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sense of course in

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the corporate world we all know

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corporate social responsibility of

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course derived from this value

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honesty honesty

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loyalty trust keeping a promise

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all words linked to this value

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people who share this value have or

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considers a very important value

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have a feeling of confidence they

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considered a feeling of confidence a

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feeling of

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trust in each other is very important

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both creating trust and receiving trust

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you have to be able to

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feel safe as well although safety of

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course

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is the next value which is also more

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about personal aspect this is more about

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the feelings aspect so honesty relates

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to words like loyalty

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trust and keeping a promise

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safety is also not just emotional but

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also physical

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security living free from anxiety

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living free from fears avoiding

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uncertainty

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have a safe protected environment

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the sea bell commercial for instance is

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an explicit recognition of the

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importance of safety for a lot of people

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functionality performance according to

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specifications people who value

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functionality

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actually prefer the routine the goal and

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concern

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things are bought because they are

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useful this is an example of a

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functional food for instance

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functional food just the name

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also expertise reliability

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showing that you know

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it needs to have a function and things

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should work

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the way you would like them to work no

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surprises

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is of course completely the opposite of

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enjoying life or stimulation where

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surprises are completely valued

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circle is almost round last value

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achievement

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higher performance by improving

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competence we coming

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close to uh prestige

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which will be the next value which i

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already discussed prestige was about

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making a difference with others

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being better than others achievement

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also is aimed at being better

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but not that much being better than

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others but more

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being better than you yourself were so

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you want to see

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that you yourself are progressing

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words like innovation intellect

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smart solutions progress those words are

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very important for people who value

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achievement a brand that says like in

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this example audi

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that says that they put innovation in

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the heart of the brand

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focus for instance on achievement

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okay this makes the circle round we get

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back to where we started

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prestige so now that you have this

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overview of

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the full value compass

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it's up to you you can

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now for each value select a commercial

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or any other kind of brand communication

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that illustrates the use of this value

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in branding

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you know like some brands specifically

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focus on one value i mean if i say bmw

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you can imagine what kind of values if i

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say an insurance company

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you can also imagine

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different brands represent different

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values

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just and that's also always helpful

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thinking stereotypes

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take each value think of a brand and

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think of a commercial that really

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expresses

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this value as core element

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of the branding

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Etiquetas Relacionadas
Value CompassConsumer BehaviorBranding StrategySocial ValuesPrestigeConsumer PsychologyEmotional MarketingSelf-ExpressionCultural InfluenceCorporate Social Responsibility
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