PMI PMO of the Year Finalist 2022: Johnson & Johnson FS&T Project Management Office

Summary

Johnson & Johnson's Finance, Solutions, and Technology PMO, a finalist for PMI's 2022 PMO of the Year, spearheaded a transformation program to reimagine finance within the company. The initiative aimed at global standardization, digital enhancements, and process simplification. The PMO's success was attributed to a strategic blend of finance and technology professionals, ensuring a single source of truth for financial data. They transitioned from project-based to outcome-based reporting, fostering a business partnership with function leaders and breaking down project silos, positioning the PMO as a continuous source of innovation for Johnson & Johnson's digital finance organization.

Takeaways

• 🏥 Johnson & Johnson's Finance, Solutions, and Technology PMO was a finalist for PMI's PMO of the Year award in 2022.
• 🌟 The PMO aimed to transform finance within Johnson & Johnson by achieving global standardization, enhancing digital capabilities, and simplifying processes.
• 🔄 The company sought to centralize financial data and harmonize business processes to establish a single source of truth.
• 📈 The goal was to shift from retrospective reporting to proactive planning and forecasting.
• 🤝 The PMO's success was attributed to a strategic blend of program and project managers with diverse backgrounds in finance and technology.
• 📊 The team worked closely with the Global Finance Leadership Team to bridge the gap between strategic vision and its execution.
• 👥 Implementation leads were appointed to ensure organizational readiness for the transformation.
• 🔄 The PMO demonstrated agility by adapting its approach and pivoting its journey as needed.
• 📊 Transitioning from project-based to outcome-based reporting was a significant change that helped break down project silos and fostered collaboration.
• 🚀 The PMO is committed to driving business outcomes and operational excellence in Johnson & Johnson's digital finance organization, positioning itself as a continuous source of innovation.

Q & A

What was the main goal of Johnson & Johnson's Finance, Solutions, and Technology PMO?

The main goal was to reimagine finance within Johnson & Johnson to deliver global standardization, enhanced digital capabilities, and process simplification.

How did Johnson & Johnson address the challenge of being a complex, diverse, and global business?

They aimed to centralize financial data and harmonize business processes to provide a single source of truth.

What was the shift that Johnson & Johnson's PMO wanted to achieve in their financial reporting?

They wanted to move from backward-looking reporting to forward-looking planning and forecasting.

How did the PMO blend different backgrounds to create an integrated team?

They deliberately blended program and project managers with talent from both finance and technology backgrounds.

What was the role of the Global Finance Leadership Team in the PMO's success?

They partnered with the PMO to close the gap between strategy and its execution, appointing implementation leads on programs to ensure organization readiness.

How did the PMO's approach to reporting change during their journey?

They pivoted from project-based to outcome-based reporting, which helped them become a true business partner to their function leaders and break project silos.

What was the impact of the PMO's new approach to reporting?

It was a game changer, allowing the PMO to drive business outcomes and become a source of innovation for Johnson & Johnson's digital finance organization.

What does the PMO's future role entail in terms of driving business outcomes?

The PMO will continue to drive business outcomes for future releases and the operational side of Johnson & Johnson's digital finance organization.

How did the PMO ensure the integration of business and IT within their team structure?

By blending program and project managers with finance and technology backgrounds, they created a PMO that truly integrated both business and IT.

What was the significance of the PMO's pivot in their approach to reporting?

The pivot to outcome-based reporting allowed the PMO to become more aligned with business goals, enhancing their role as a strategic partner within the organization.

How did the PMO's success contribute to Johnson & Johnson's overall transformation program?

The PMO's success in integrating finance and technology, along with their innovative reporting approach, contributed significantly to the company-wide transformation program by enhancing digital capabilities and process simplification.