Nuestra historia 📲 #SomosUalá

Ualá Argentina
14 Jan 202010:19

Summary

TLDRThe video script narrates the inspiring journey of a team aiming to revolutionize Argentina's financial system, which had left over 50% of the population unbanked. Starting with nothing but an idea and determination, they faced skepticism and challenges, including a 12-year hiatus on bank licensing. Undeterred, they persevered, developing technology and partnerships, particularly with Mastercard, to launch a digital banking solution. Their innovative approach led to rapid growth, surprising even themselves as they reached one million users in two years. The story highlights the importance of a strong team, a clear mission, and the power of innovation to disrupt traditional systems and create a more inclusive financial landscape.

Takeaways

  • 🚀 The team started with the vision to revolutionize the Argentine financial system in 2015, driven by the fact that over 50% of the population had no access to formal banking.
  • 🏦 They faced skepticism and were told that obtaining a banking license in Argentina was nearly impossible, with no digital banks existing at the time.
  • 🤔 The idea was initially met with doubt, but the team's determination only grew stronger with each challenge, aiming to disrupt the status quo.
  • 💡 The project began with extensive discussions and meetings, often held in informal settings like Starbucks, reflecting the team's innovative and unconventional approach.
  • 🛠️ The team had to rebuild the technological infrastructure from scratch to support their ambitious goals, which took over a year and a half.
  • 🤝 They collaborated closely with partners like Mastercard and a global processor to launch their first card, demonstrating strategic partnerships were key to their progress.
  • 🎉 The launch of the first card in October was a significant milestone, marking the transition from idea to tangible product in the market.
  • 📈 The initial response was overwhelming, with the number of users growing exponentially, surpassing all expectations and reaching 100,000 users within three months.
  • 🌟 The team's hard work and dedication paid off, as they reached one million users in two years, a testament to the success of their inclusive financial system.
  • 🌱 The company culture emphasizes transparency, horizontality, and a strong sense of mission, which is noticed and appreciated by the employees.
  • 🌐 The success of the company has led to expansion, with staff now located in different buildings and countries, but the core values and spirit remain intact.

Q & A

  • What was the initial motivation behind the creation of Wallace?

    -The founders were motivated by the fact that over 50% of the Argentine population had no access to the formal financial system, which they found shameful, and they wanted to change this situation.

  • Why was obtaining a banking license in Argentina considered a challenge?

    -Obtaining a banking license in Argentina had not been possible for 12 years, and there were no digital banks or anything similar at the time, making it a significant hurdle.

  • What was the initial reaction of people in the financial system when the idea of Wallace was discussed?

    -People in the financial system told them it was impossible, and this reaction fueled their determination to make it happen.

  • How did the team initially start working on the idea of Wallace?

    -The team started with numerous discussions and meetings, speaking with many people within the system, and eventually moved to informal settings like a Starbucks for their first meetings.

  • What was the first meeting location for the team working on Wallace?

    -The first meeting took place at a specific Starbucks, where they spent about 5 hours discussing their ideas.

  • How did the team manage to work without a formal office setting initially?

    -They worked from various informal locations, including a Starbucks, the house of one of the team members, and later transitioned to remote work.

  • What was the process like for the team during the early stages of Wallace's development?

    -The team faced many challenges, including understanding the business, learning what was available, and working for over a year and a half without being able to launch a product due to the need to reconstruct the technological infrastructure.

  • What was the team's approach to launching the first product?

    -They worked tirelessly, even manually validating users during the initial launch weekend, and were surprised by the rapid growth and acceptance of their product.

  • How did the team feel when they saw the growth of Wallace in terms of user adoption?

    -They were pleasantly surprised and motivated by the rapid growth, which exceeded their expectations and confirmed that their idea was resonating with the public.

  • What was the team's vision for Wallace in terms of the financial system in Argentina?

    -Their vision was to revolutionize the outdated and closed financial system in Argentina by creating an inclusive, attractive, easy-to-use financial system for everyone.

  • How does the speaker describe the culture and values of the company behind Wallace?

    -The speaker describes the company culture as horizontal, transparent, and open, with a strong emphasis on enjoying work and believing in the mission, which is a key factor in their success.

  • What was the team's initial goal for the number of cards issued by Wallace?

    -Their initial goal was to issue 100,000 cards, which they considered a dream success at the time.

  • How did the team manage to maintain their culture as the company grew?

    -They made a great effort to maintain their culture, ensuring it remained a place where people enjoyed working and believed in the mission, which was as important as the day they had no users.

  • What does the speaker believe is the key to Wallace's success?

    -The speaker believes that the key to Wallace's success is the human team working behind it, their dedication, and the culture they have maintained.

  • What does the speaker see as the future of Wallace?

    -The speaker sees no limits for Wallace, as they continue to innovate and have many ideas for the future, with the team taking the project personally and feeling proud of their work.

Outlines

00:00

🚀 Launching a Financial Revolution in Argentina

The script describes the inception of a project aimed at revolutionizing Argentina's financial system. The team felt a strong sense of duty to address the issue of over 50% of the country's population lacking access to formal banking. Despite the skepticism and the belief that the financial system was set in its ways, the team was motivated to challenge the status quo. They faced significant hurdles, including the absence of digital banks and the difficulty of obtaining a banking license in Argentina. The team's journey began with numerous discussions and meetings, often held in informal settings like Starbucks, and progressed to developing a product that could make a significant impact. The narrative highlights the team's perseverance, innovation, and the challenge of transforming an idea into a widely-used product.

05:01

🌱 Growing from an Idea to a Million Users

This paragraph details the growth of the financial project from its early days to reaching a milestone of one million users. Initially, the team was unsure if their product would be successful, but they were determined to create an inclusive and attractive financial system. The launch was met with an overwhelming response, exceeding all expectations, and the team had to manually validate users due to the high demand. The narrative emphasizes the team's hard work, ambition, and the excitement of witnessing their idea come to life and impact people's lives. The company's culture is highlighted as horizontal and transparent, which the team believes contributes to their success and ability to innovate within a traditionally closed and outdated financial system.

10:01

🏆 The Success of Wallace and the Team's Dedication

The final paragraph reflects on the success of the financial project, named Wallace, and the team's commitment to their mission. The company has grown to have a presence in multiple buildings and countries, yet they strive to maintain their original spirit of openness and horizontality. The team takes pride in their work, seeing it as more than just a job but as a part of a financial revolution. The narrative underscores the importance of the team's culture, their belief in the mission, and the personal investment each member has in the project. The success is attributed to the collective effort and the shared vision of creating a better financial system for everyone.

Mindmap

Keywords

💡Financial System

The term 'Financial System' refers to the network of financial institutions, markets, and instruments that facilitate the creation, allocation, and management of money. In the video, the financial system is central to the narrative as the speakers discuss their desire to revolutionize the Argentine financial system, which had historically excluded over 50% of the population from formal banking services.

💡Inclusivity

Inclusivity in this context means creating a financial system that is accessible to all segments of the population, regardless of their economic status. The video emphasizes the founders' goal to make banking services available to those who were previously unbanked, thus promoting financial inclusion as a key aspect of their mission.

💡Digital Banking

Digital banking involves the use of technology to deliver banking services outside of traditional bank branches. The script mentions the lack of digital banks in Argentina as a problem the team aimed to solve, indicating their intention to create a modern, accessible banking alternative.

💡Banking License

A 'Banking License' is a legal permission granted by a regulatory authority that allows an entity to operate as a bank. The script points out that obtaining a banking license in Argentina had been halted for 12 years, highlighting a significant barrier to entry for the team's innovative banking model.

💡Status Quo

The 'Status Quo' refers to the existing state of affairs or the current situation. In the video, the team is described as going against the status quo by challenging established financial institutions and traditional banking models that have remained unchanged for years.

💡Innovation

Innovation is the process of introducing new ideas or methods. The video's theme revolves around the team's innovative approach to solving the problem of financial exclusion in Argentina by developing a new model of banking that leverages technology and inclusivity.

💡Unbanked Population

The 'Unbanked Population' refers to individuals or groups who do not use or have access to mainstream banking services. The script highlights that more than 50% of Argentina's population had never had access to the formal financial system, which the team aimed to change.

💡Launch

In the context of the video, 'Launch' refers to the introduction of a new product or service to the market. The team's journey culminates in the launch of their banking product, which was initially met with uncertainty but eventually led to significant growth and success.

💡Growth

Growth, in this case, refers to the increase in the number of users or customers. The video describes the team's surprise and excitement as they witness their product gaining traction, with the number of users growing from a few hundred to a million, indicating the success of their efforts.

💡Technology

Technology plays a crucial role in the video's narrative as it is the tool the team uses to create a new banking model. They had to reconstruct the technological infrastructure to support their vision of a digital, inclusive financial system.

💡Teamwork

Teamwork is the collaborative effort of a group to achieve a common goal. The script emphasizes the importance of the team's collective efforts, from the initial discussions to the launch and growth of their banking product, highlighting the spirit of collaboration and shared commitment to the mission.

💡Horizontal Company Structure

A 'Horizontal Company Structure' refers to an organizational model where hierarchy is minimized, and decision-making is more distributed. The video mentions the company's horizontal structure, suggesting a culture of openness and equality that the team believes contributes to their success.

Highlights

The team started with the goal to revolutionize the Argentine financial system in 2015.

More than 50% of the country had no access to the formal financial system, which was a source of shame.

The idea of creating a digital bank was initially met with skepticism due to the lack of recent banking licenses in Argentina.

The team faced the challenge of breaking the status quo against centuries-old financial entities.

The project began with eight people, a strong idea, and good intentions.

They had to reconstruct the technological infrastructure to support their vision.

The first meeting took place at Starbucks, indicating the informal and bootstrapped nature of the project's start.

The team worked remotely and in various locations, such as a Starbucks and a member's house, to develop the product.

The initial goal was to address the serious problem of financial exclusion in Argentina.

The team worked for over a year without launching a product due to the complexity of setting up the necessary systems.

The first card was launched in October after a long development process.

The team was obsessed with the project, working outside of regular hours and on weekends.

The launch was initially met with uncertainty, but the team was surprised by the rapid adoption of their product.

The growth exceeded expectations, with the number of users and issued cards skyrocketing in a short period.

The team had to manually validate users during the initial launch due to the unexpected high demand.

Within two years, they reached a milestone of one million users, a significant achievement for the team.

The success of Wallace is attributed to the human team's hard work and the effort to maintain a strong company culture.

The company aims to continue its spirit of transparency, horizontality, and innovation.

The team feels proud of their work and believes they have no limits in achieving further success.

Transcripts

play00:00

[Música]

play00:20

a partir de 2015 con un par de los

play00:23

miembros del equipo empezamos a pensar

play00:24

cómo revolucionar el sistema financiero

play00:26

argentino nos daba realmente vergüenza

play00:28

que más del 50 por ciento del país nunca

play00:30

había tenido acceso al sistema

play00:32

financiero formal y queríamos cambiar

play00:34

eso lo primero que le dije ayer es la

play00:36

idea está buenísima pero no sé qué tanto

play00:39

se puede hacer hace 12 años no se admite

play00:41

una licencia bancaria en la argentina no

play00:43

hay bancos digitales no hay nada cercano

play00:45

a esto acá empezamos a discutir la idea

play00:50

en algún momento que sembró la duda de

play00:51

qué capaz y se podía hacer y a partir de

play00:53

ese momento se nuevo marcha atrás los

play00:55

inicios fueron charlas charlas charlas y

play00:59

charlas empezamos a hablar con un montón

play01:01

de gente del sistema y nos dijeron que

play01:02

era imposible que cada vez que nos

play01:03

decían que era imposible nos daba más

play01:05

ganas de hacerlo nosotros el sistema

play01:07

argentino hacía años que

play01:10

que los modelos serán siempre los mismos

play01:12

los jugadores serán siempre los mismos

play01:14

pensar en armar un modelo de

play01:19

fin en medio de pago nuevos nuevos

play01:23

esquemas era bastante difícil la

play01:25

decisión de empezar wallace es como ir

play01:27

en contra del status quo en contra de lo

play01:31

que están entidades que tienen cientos y

play01:33

cientos de años y es pensar que vos de

play01:36

la nada puedas empezar a generar algo

play01:38

que se vea competirles en algún sentido

play01:40

o sea era de una cosa que parecía loca

play01:43

en ese momento pero que por alguna razón

play01:46

nosotros creíamos que podíamos hacer

play01:48

digamos ocho personas con una idea y

play01:51

buenas intenciones además y llevar lo

play01:53

hizo de la nada misma a un producto que

play01:55

iba a usar muchísima gente y la barba y

play01:58

menos está contra motivada era bastante

play02:00

innovador como se quería resolver un

play02:03

problema muy grave que era la falta de

play02:05

bancarización en argentina

play02:07

y eso ya de por sí me motiva desde otro

play02:09

lado el desafío de hacer un proyecto que

play02:12

pueda cambiar la vida de las personas y

play02:14

no simplemente desarrollar tecnología

play02:16

por desarrollar trabajamos más de un año

play02:19

y medio casi dos años sin poder lanzar

play02:22

un producto porque teníamos que

play02:23

reconstruir toda la estructura que nos

play02:26

permitiera tecnológicamente hacer frente

play02:28

a lo que queríamos hacer

play02:29

no tenemos oficinas teníamos una idea

play02:31

super linda tengamos un ruido loco que

play02:33

decía que podíamos hacer este sueño en

play02:35

realidad y no mucho más empezamos a

play02:38

trabajar la primera reunión fue un

play02:39

starbucks específicamente que estuvimos

play02:41

5 horas ahí ya nos estaban mirando feo y

play02:43

después pasamos al link de la casa de

play02:45

damián piedra voy a tener unas

play02:47

computadoras me decía bueno hay que

play02:49

darle al sólido pero como que tenemos

play02:50

unas computadoras te digo así nomás

play02:53

y entonces nos fuimos a un bar a

play02:54

starbucks

play02:57

y empezamos a partir las computadoras ya

play02:59

pero entregando computadoras si no tengo

play03:01

nada osea es desde mi mente el

play03:03

conservador y bueno y empezamos a

play03:06

trabajar desde ahí la comunidad ir a un

play03:07

starbucks en la trabajo de javier

play03:09

alcaldes nos juntamos con con damm y con

play03:12

ezequiel que lo conocía ahí y jaime

play03:14

trajo la compone una bolsa literalmente

play03:18

y ahí no había casas porque nada ellas

play03:20

originan javi nos dio la la notebook

play03:22

para que trabajemos en un starbucks es

play03:24

muy informal firmamos un papel así que

play03:27

realmente no sabíamos para un libertado

play03:29

había una idea de que iba a ver una

play03:31

oficina en argentina pero en ese momento

play03:34

no había nada así que nos juntábamos a

play03:35

trabajar en la casa marcelo tomando

play03:36

mates nos juntábamos en algún que otro

play03:38

starbucks y vamos rotando un poco y

play03:41

después trabajábamos remotos nosotros

play03:43

habíamos arrancado con una idea que era

play03:45

casi como un sueño que tierno se había

play03:46

compartido y lo que teníamos que lograr

play03:48

era ver cómo transformamos esa idea en

play03:51

un producto que realmente pudiera hacer

play03:53

una diferencia y eso tomó mucho tiempo y

play03:56

muchas frustraciones entender el negocio

play03:59

aprender que había disponible y demás

play04:01

después ya el equipo empieza a crecer

play04:03

como bastante bastante para para todos

play04:05

lados

play04:07

teníamos contactos bastante más

play04:09

profundos con mastercard con un global

play04:11

proceso y que era el procesador de la

play04:14

tarjeta el trabajo con ellos serán los

play04:17

que nos iba a llevar que en octubre

play04:19

terminamos lanzando la primera tarjeta a

play04:22

la calle

play04:23

[Música]

play04:25

a partir de junio estábamos buscando una

play04:27

fecha de lanzamiento que vamos hasta

play04:28

cualquier hora donde hablábamos todo el

play04:30

día de esto fuera de horario fines de

play04:33

semana estamos obsesionados por esto

play04:34

logramos sacar la primera versión

play04:37

finalmente en octubre decidimos lanzar

play04:39

con lo que teníamos e ir al mercado y

play04:41

ver como respondía en ese momento como

play04:43

sin incertidumbre no tenemos la menor

play04:45

idea si esto va a funcionar o no capaz

play04:47

que emitíamos 200 tarjetas y entramos el

play04:50

tenemos cerrar las puertas y cuando

play04:52

empezamos a ver el contador es que

play04:54

tenemos de repente las 100 personas que

play04:57

eran éramos todos amigos familiares y

play05:00

pidiendo por favor que se la bajen se

play05:02

convirtieron en miles fue una sensación

play05:05

sería de sorpresa absoluta por más que

play05:08

estamos confiados en que ibas a ver bien

play05:10

verlo realmente plasmado en números era

play05:13

fue algo espectacular estaban viendo hay

play05:16

un gráfico con persona minuto a minuto

play05:18

que venía muy estable

play05:20

y de pronto terminar la entrevista y

play05:22

además que el punto se pasa salta para

play05:24

arriba

play05:26

y no lo podíamos crear ahí fue como esto

play05:29

es real esto está pasando la gente yo

play05:32

algo ya está descargando porque le

play05:34

interesa

play05:35

la gente gente que nadie conoce gente

play05:38

que viva pierdes cargo y ahí fue cuando

play05:40

hice un clic y dije esto no va a

play05:43

funcionar ahora que el crecimiento fue

play05:45

increíble los primeros días nosotros nos

play05:46

quedamos hasta cualquier hora probando

play05:48

usuarios porque nosotros esperábamos que

play05:50

solamente 50 100 personas se fueran a

play05:52

sumar y la hora que había muchas más

play05:54

entonces no teníamos validadores que son

play05:56

parte esencial del equipo para sumar a

play05:59

la gente a la experiencia de igualdad

play06:00

entonces lo teníamos que hacer nosotros

play06:02

ese primer fin de semana por ejemplo nos

play06:04

quedamos todos haciendo validaciones era

play06:06

manual y éramos nosotros

play06:09

ir a sentarnos a bailar pasábamos días

play06:12

fines de semana hemos hemos hecho

play06:14

almuerzos hemos organizado para validar

play06:16

usuarios

play06:19

puede el lanzamiento la verdad que a los

play06:21

tres meses ya nos sorprendimos de haber

play06:24

tenido 20 mil tarjetas emitidas era un

play06:26

ritmo como fenomenal después los números

play06:29

nos empezaron a sorprender llegar a los

play06:30

100 mil usuarios mucho más tempranos de

play06:34

lo que nos imaginábamos yo recuerdo las

play06:36

reuniones que teníamos de proyección en

play06:37

ese momento y superamos absolutamente

play06:40

todas las expectativas teníamos hambre y

play06:44

estiramos muy ambiciosos pero la

play06:46

realidad en un superó

play06:48

[Música]

play06:51

así

play06:53

si me decías hace tres años que vamos a

play06:54

emitir un millón de tarjetas

play06:57

estás totalmente loco pero ni siquiera

play07:00

le dijimos más que quien te imaginas

play07:02

cuando usando tarjetas nunca lo dijimos

play07:04

era que si emitimos 100.000 tarjetas es

play07:08

un sueño su sueño era un éxito

play07:11

definitivamente a un millón

play07:14

en esos usuarios ahí fueron muy buenos

play07:18

creo que esa fue la firma de que esto

play07:21

realmente explotó en dos años llegamos a

play07:24

un millón de usuarios ahora queremos más

play07:26

hay mil cosas para hacer cada día que

play07:29

tenemos dispara otras mil ideas

play07:33

para mi igualada es una revolución una

play07:35

revolución en un sistema financiero que

play07:37

era anticuado que era cerrado nosotros

play07:39

venimos a abrirlo nosotros venimos a

play07:41

hacer un sistema financiero que sea

play07:43

inclusivo que sea para todos que sea

play07:44

atractivo fácil y eso es lo que nos

play07:48

motiva a todos los días agua la app

play07:49

inició una revolución entonces trabajar

play07:52

en una empresa que estás en una

play07:53

revolución es muy distinto a trabajar en

play07:56

cualquier otra empresa

play07:59

y creo que es algo muy interesante

play08:03

al momento de elegir un trabajo no pasa

play08:06

todo el tiempo no todas las empresas

play08:08

tienen esta posibilidad

play08:09

estar acá hoy no se te va a dar nunca en

play08:12

tu carrera profesional o sea es un

play08:13

momento en la historia único en el cual

play08:15

lo puedes generar desde una aplicación

play08:18

algo que le compitan entidades que

play08:20

tienen 150 años de historia no sólo

play08:22

estamos llevando tecnología sino que

play08:24

estamos llevando unas artes a la gente

play08:26

de que lo que realmente decimos que

play08:28

vamos a hacer es lo que estamos haciendo

play08:30

no hay nada oculto no hay no hay nada

play08:35

es todo muy transparente es todo muy

play08:37

abierto somos una empresa horizontal

play08:41

todo eso yo creo que todo eso se nota y

play08:45

la gente lo nota

play08:46

y creo que eso va a ser uno de los

play08:48

valores a los que

play08:50

con los cuales vamos a poder llegar cada

play08:52

vez más lejos hoy en día tenemos gente

play08:53

en otros edificios tenemos gente en

play08:55

otros países o sea un poco cambio todo

play08:58

pero nosotros queremos seguir teniendo

play08:59

ese espíritu de frontalidad de

play09:02

horizontalidad que tanto nos caracteriza

play09:03

y queremos que esa es un poco es el

play09:06

camino a generar algo distinto no si no

play09:08

haces lo mismo que hacen todos hoy por

play09:10

ahí la verdad uala no no le veo límites

play09:11

por como no nos viene no está saliendo

play09:14

todo bien y por el equipo que estamos

play09:16

armando también

play09:17

y como veo que cada uno cada persona

play09:20

tendrá se hace parte del proyecto y lo

play09:23

toma como algo personal y como estamos

play09:24

haciendo algo que realmente creo que

play09:27

todos nos sentimos orgullosos parece que

play09:29

no tenemos límites

play09:30

el éxito de wallace sin duda es

play09:33

consecuencia del equipo humano que queda

play09:36

trabajando volada se hizo un esfuerzo

play09:38

muy grande para que se mantenga la

play09:41

cultura para que sea un lugar donde la

play09:43

gente disfrute de trabajar y esa gente

play09:45

que veo que cree en la misión tanto como

play09:48

lo queríamos ese día que no teníamos

play09:49

ningún usuario y éramos 15 chicos en un

play09:52

work a las once y media de la noche

play09:55

lanzando un producto que nadie sabía si

play09:56

va a funcionar o no ese es el espíritu

play09:58

que nos motiva a todos los días si nos

play10:00

lleva a hacer mejores y cada día yo creo

play10:03

que llegó a la oficina había un agua la

play10:04

que es mucho más profesional es mucho

play10:06

más preparada y es mucho mejor para el

play10:08

usuario y eso la verdad que me llena de

play10:10

alegría

play10:10

[Música]

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Etiquetas Relacionadas
Digital BankingFinancial InclusionArgentine EconomyInnovationEntrepreneurshipStartup CultureTechnologyUser ExperienceFinancial RevolutionInclusive Finance
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