Intel admits CPU issues. How to STOP Instability and Protect your CPU!
Summary
TLDRインテルの13世代および14世代プロセッサで不安定性の問題が報告されており、インテルは8月中旬に問題の根本原因を解決するマイクロコードパッチをリリースすると発表しました。現在は、マザーボードのBIOSを最新バージョンに更新し、特定のマイクロコードアップデートを含めることでCPUの保護と不安定性の問題を軽減することが推奨されています。
Takeaways
- 📌 この動画はスポンサーされておらず、Intelによって支払われているわけではありません。
- 🤝 Intelとの良好な関係により、プレスリリースを事前に共有してもらいましたが、これは調査の一環です。
- 💻 13代目と14代目のIntelプロセッサ、特に13900K、KF、KS、14700K、K、KS、KFで安定性の問題が報告されています。
- 🔍 Wendleのlevel1techsの動画では、これらのIntelプロセッサの問題について技術的な詳細が説明されています。
- ⚠️ Intelは問題を認めており、マイクロコードアルゴリズムの問題が原因でプロセッサへの誤った電圧要求が原因で安定性の問題が生じています。
- 🛠️ 8月中旬には、問題の根本原因を解決するマイクロコードパッチがリリースされる予定です。
- 🔄 主板のBIOSアップデートがすでに利用可能で、安定性の問題を緩和するのに役立ちます。
- 🛑 主板メーカーは、Intelのデフォルト値を超えた設定を変更しており、これにより安定性の問題が引き起こされています。
- 💡 13代目または14代目のIntelプロセッサを使用している場合、BIOSを更新してマイクロコードアップデートを適用することが推奨されています。
- 🔍 システムが安定しているかどうかを確認するために、NVIDIAのドライバパッケージをダウンロードしてインストールし、テストを行うことができます。
- 🔄 最終的な解決策が8月に到来するまで、システムを安定させるためにCPUをダウンクロックすることを提案しています。
- 👍 Intelは問題を解決するための取り組みを行っており、顧客サポートにもコミットしています。
Q & A
インテルのデスクトップCPUに関する問題はどのようなものですか?
-13世代と14世代のインテルCPU、特に13900K、KF、KS、14700K、K、KS、KFモデルにおいて、安定性の問題が報告されています。これは、システム統合業者やゲーム開発者にも影響を及ぼしています。
このビデオはインテルからスポンサーされたものですか?
-いいえ、このビデオはインテルからのスポンサーではないし、インテルによって支払われたものでもありません。これは、彼らとの良好な関係により、プレスリリースの情報を事前に共有してもらった調査の一環です。
インテルはこの問題に対してどのように対応していますか?
-インテルは問題を認め、8月中旬に根本的な原因を解決するマイクロコードパッチをリリースする予定です。また、既に利用可能なマザーボードのBIOS更新が、一時的な安定性の問題を緩和するのに役立ちます。
マザーボードのBIOSを更新することはなぜ重要なのですか?
-BIOSの更新には、インテルの電源および安全基準に戻すための特定のマイクロコード更新が含まれています。これにより、CPUの不安定性や損傷のリスクを低減することができます。
もしも私のCPUがすでに影響を受けていた場合、どうすればよいですか?
-8月の最終的なマイクロコードパッチがリリースされるまで、一時的な解決策としてCPUをダウンクロックすることを検討できます。それでも問題が解決しない場合は、インテルのサポートに連絡して交換を検討してください。
ビデオのスクリプトで言及されている「マイクロコードアルゴリズム」とは何ですか?
-マイクロコードアルゴリズムは、CPUへの誤った電圧要求の原因であり、これによりインテルCPUの潜在的な不安定性につながっています。
ビデオで提供されている情報はどのようにして得られましたか?
-インテルからのプレスリリースの情報、WendleやGamers NexusのSteveによる研究、そしてビデオ作成者のチームによる独自の調査を通じて得られました。
ビデオのスクリプトで言及されている「レベル1技術」とは何ですか?
-レベル1技術とは、Wendleが7月10日に投稿したビデオで、インテルプロセッサの問題の技術的な詳細について深く掘り下げるシリーズのことです。
ビデオで言及されている「システムインテグレーター」とはどのような企業ですか?
-システムインテグレーターとは、Falcon NorthwestやiBuypower、Cyberpowerなど、顧客にカスタムPCを提供する企業のことです。彼らはインテルと密接に協力して、安定したシステムを提供しています。
ビデオのスクリプトで提供されている解決策は、どのくらいの効果が期待できますか?
-提供されている解決策は、一時的な安定化に役立ちますが、8月の最終的なマイクロコードパッチがリリースされるまでは完全な解決には至りません。パフォーマンスの低下は4%近くあるかもしれませんが、システムがクラッシュしなくなるでしょう。
ビデオのスクリプトで言及されている「Cinebench」とは何ですか?
-Cinebenchは、CPUの性能を測定するためのベンチマークソフトウェアです。ビデオで提案されているテストの一つとして、不安定性の問題を引き起こす可能性があるCPUを検出するのに役立ちます。
Outlines
📣 インテルCPUの問題と対策
この段落では、インテルのデスクトップCPUに関する問題が説明されています。特に13世代と14世代のプロセッサーで不安定性の問題が報告されており、インテルはこれらの問題を公式に認めています。インテルは、マイクロコードのアルゴリズムが誤った電圧要求をCPUに引き起こし、不安定性や永続的なCPU損傷を引き起こす原因としています。8月中旬には、問題の根本原因を解決するマイクロコードパッチをリリースする予定です。さらに、BIOSのアップデートが利用可能で、これにより安定性の問題を一時的に軽減することができます。インテルはまた、マザーボードメーカーと協力して、安全基準内での設定を確保し、オーバークロックをデフォルトでオフにし、ユーザーの同意を得てのみ有効にしています。
🛠️ BIOSアップデートの重要性とテスト方法
この段落では、BIOSアップデートの重要性が強調されており、アップデートがCPUの不安定性や損傷から保護する手段として挙げられています。アップデートには特定のマイクロコードの更新が含まれていることが重要で、最新のBIOSバージョンを確認することが推奨されています。また、アップデート後に安定性の問題が解決されていない場合の対処法も説明されています。Nvidia GeForceカードを持つユーザーは、ドライバーの繰り返しインストールを通じてシステムの不安定性をテストすることができます。もしアップデート後も問題が残る場合は、CPUをダウンクロックするか、8月の最終パッチがリリースされるまで待つこと、またはインテルのサポートに連絡して交換を検討することが提案されています。
🔍 新しいCPUやシステムの購入者へのアドバイス
最後の段落では、13世代または14世代のCPU、またはインテルベースのシステムを最近購入したユーザーに対してアドバイスが提供されています。BIOSが最新であることを確認し、システムインテグレーター(SI)がインテルと密接に協力して問題を解決していることを指摘しています。8月にパッチが利用可能になると、SIがユーザーに連絡して問題を解決する可能性があるため、コミュニケーションに注意するよう促されています。インテルは問題に対処し、顧客サポートにコミットしていることが示されており、ビデオは最新のBIOSアップデートを取得し、8月の最終修正に注意するよう呼びかけています。ビデオは、この問題が解決されることを期待し、ユーザーが安心してPCを楽しめることができるようになることについて述べています。
Mindmap
Keywords
💡IntelデスクトップCPU
💡安定性問題
💡マイクロコードパッチ
💡マザーボードBIOSアップデート
💡オーバークロック
💡CPUの損傷
💡システムインテグレーター
💡NVIDIA GeForceカード
💡Cinebench
💡Intelカスタマーサポート
Highlights
视频声明不是由Intel赞助,与Intel没有财务关系。
Intel提前分享了新闻稿,以便视频能与新闻稿同步发布。
视频目的是解决13代和14代Intel处理器的问题,并为受影响者提供解决方案。
介绍了如何检查系统稳定性及受影响时的应对措施。
推荐观看level1techs的深入技术分析视频。
许多使用13代和14代Intel CPU的用户遭遇了稳定性问题。
Intel官方声明承认了问题,并说明了导致问题的根源。
Intel将在8月中旬发布微码补丁来解决根本问题。
目前主板BIOS更新已经发布,可缓解稳定性问题。
主板制造商调整了电压等设置,超出了Intel的安全默认值。
Intel正在与主板制造商合作,确保设置回归到安全默认值。
建议立即更新BIOS以保护CPU,即使目前系统稳定。
强调必须更新包含特定微码的BIOS,以符合Intel的电源和安全默认设置。
即使更新过BIOS,也应检查是否有新版本,包括微码更新。
更新后可能会有最多4%的性能损失,但系统更稳定。
如果更新BIOS后仍不稳定,作为最后手段可以降低CPU时钟频率。
8月的微码更新到来之前,如果问题依旧,建议联系Intel客服获取更换。
对于新购买的13代或14代CPU,建议确保BIOS是最新的。
视频强调了问题的严重性,并提供了立即采取行动的呼吁。
感谢Wendle和Falcon Northwest等在解决此问题上的贡献。
Transcripts
We're going to get into the details of what's happening with Intel's desktop CPUs in just
a minute, but first I want to make something very clear. This is not a sponsored video. This
is not sponsored by Intel. This is not paid for by Intel. This is all part of our investigation
that we've been doing and this is the result. Now here's the deal. We do have a very good
relationship with Intel and because of that they were kind enough to share some helpful
information, aka the press release, in advance so we could release this video in tandem with the
press release as soon as it came out today. With that in mind our goal with this video
is to address the issues people are experiencing with the 13th and 14th gen Intel processors and
ultimately to provide a path forward for those of you affected as well as to test if you are one of
the folks who may be affected by this instability issue. At a high level we'll cover what you can do
right now to protect your system, if it's currently stable. How to check for stability issues if you
aren't sure and what to do if your 13th or 14th gen Intel processor has actually already been
impacted. Now if you want a full in-depth technical deep dive on what's been happening with some of
these Intel processors you can take a look at Wendle of level1techs video from July 10th
where he digs deeper into the technicalities of what's happening and what we're going to go
through today. But here's the TLDR of what's going on. Many people using 13th and 14th gen Intel CPUs,
mainly 13900 K, KF, KS, and 14700 K, K, KS, and KF have been experiencing stability issues. This
includes some system integrators and game devs as well. As we have said before people like Wendle and
in an ongoing way Steve from Gamers Nexus have done thorough research to dig into the issue, as
has our team. Today we have an official statement from Intel acknowledging the issue and outlining
exactly what's causing it. Now we're going to throw the statement up on the screen so feel free
to pause the video if you want to read it in more detail. We're not going to read it in full, but here
are the takeaways. Number one - Intel acknowledges the problem. The elevated operating voltage is
stemming from a micro code algorithm causing the incorrect voltage requested to the processor, which
has resulted in potential instability with Intel CPUs. In some cases, causing permanent CPU damage.
Number two - Intel will be releasing a micro code patch mid August that will address the
root cause of the issue and prevent these issues moving forward. In the meantime, though there is
already a motherboard BIOS update out which fixes previously requested things from Intel including
another just released micro code update available, which can help mitigate stability concerns until
a full fix is available, which takes us to the very important third point. Finally, and very
importantly CPUs have a lot of different things that can be tweaked by motherboard manufacturers,
voltages, wattages, resistances, and more are all things that motherboard makers have altered
and adjusted to differentiate themselves from the competition. Unfortunately, and without your consent
they have pushed these aspects outside of Intel's default for both power and more importantly for
safety, which has caused instability and can cause damage. Over the past few months Intel
has been working with motherboard manufacturers to rein them back in and ensure that they're
staying within Intel's default and are safe for your CPUs. Plus ensuring that any overclocking is
off by default and only turned on if consented by you and that you understand the risks. So if you're
on an Intel 13th or 14th gen CPU what do you do with this information? Well let's start with some
good news. There is something that you could and should do today to protect yourself against any
further CPU instability or damage, especially if you're not currently experiencing any issues.
By should I mean I recommend that you must do this now to help protect your chips while we wait for
the route fix. Intel has been issuing guidance on their forums of how to get these motherboard power
settings back into Intel specifications for the past few months, but not all of these fixes were
user accessible. And frankly it's a pain in the rear to find and change all of those. Now the
BIOSs that include all these fixes as default should be available for your Intel Z700 and Z600
chipset motherboards. But before you rush off this video let me explain. Not just any BIOS
update will do. You heard the term micro code earlier in this video already. It is absolutely
vital that you get the BIOS updates that it has the specific micro code update. You can see this
highlighted in the video right here. This will help put your CPU operations back within Intel's
power and safety defaults. Again, you want to ensure that the BIOS you are grabbing has this particular
update and you may also want to bookmark your motherboard support page to check it regularly
for the most current code updates. If it happens that you have updated your motherboard in the
past 3 months some adjustments to these voltage issues and things that motherboard manufacturers
are fixing to stop these algorithm boosting games have been rolled out already, which should
have reduced your risk for any issues. And if an earlier update without the specific micro code
we mentioned earlier is all you have available to update given the lag for your particular board you
should still do it to reduce risk. If your brand and motherboard doesn't have an update within the
past few weeks updating to whatever the latest version is should still reduce the risk to your
CPU. Also, even if you did recently update check for updates anyway. There's been new versions that
dropped within the past few days and if this micro code update is part of that then you need to do it.
At the time of getting ready to record this video we know of new updates for Z600 and Z700 series
motherboards. And again, we want you to see this micro code when you go to update. This will help
get your CPU back into Intel's power safeguard specifications while we wait for the root fix in
August. Just to be clear you could still see some impact on performance, close to a 4% loss. Now a
lot of the problems we're seeing have created a 4% jump in CPU performance from motherboard
manufacturers trying to differentiate themselves while simultaneously calling for and receiving
more power than they actually should for the chip. So yes, your PC may run up to 4% slower, but it's
not crashing. And with this update it's requiring for you to opt in on any overclocking done to your
CPU, which is critical and safer for your CPU. Now in case you're wondering about whether it matters
if a B series or W series motherboard? The answer is yes. And you need to get the latest bios upgrade if
you're going to be using one of these CPUs. And if you're saying to yourself Robey the W series
boards that Wendle mentioned and the B series motherboards don't overclock and do all that
funky stuff. Well funny enough they actually do. And we actually talked Wendle about this. Not only did
he confirm that both of these have some of those settings, but they're also enabled by default. Not
just in the old BIOS settings, but in the new ones as well. In fact, according to him his clients using
server hardware, like W series motherboards, are still running into stability issues even with
the regular BIOS and micro code update, because they need this new fixed Intel is rolling out in
August. Now let's just have him explain it.
Okay just, just a new CPU has been installed 13700 T
and that's on 3603, which is current as of yesterday, but there's new version today.
Alright first boot on our July 18th, 2024 BIOS on the W680 IPMI. For making adjustments in the BIOS
3701, 13700T. ASUS Advanced OC is on, performance enhancement 3.0 is on.
This is off in every data center configuration I've looked at,
but, but this is apparently the default. Let's go to load optimize
defaults. Said W680 motherboards were more conservative. Not that they were perfect
and yes they have BIOS updates. And yes, you need those BIOS updates. They contain fixes from the
manufacturer as well as Intel's new micro code. Yes, it's a team effort to get this resolved and try to
prevent new people from experiencing this problem. Even if you're not experiencing problems now. This
will be a good step toward a uh preventative measure, preventative maintenance if you want
to follow it under that. You definitely want to do this, because yeah BIOS update.
It's good. It's a good idea.
Now there's still more work to be done on the professional boards. And if
you want more details on that you should check out Wendle's tweet about the W680 boards and the power
specifications going through those chips. But for the chips, specifically consumer boards, the Z600
and Z700 were the first to be worked on and they should have all of Intel's required fixes in place now.
Again, I cannot stress this enough. If you're using a modern 13th or 14th gen CPU and associated
motherboard just update the BIOS. You really are risking your system by not doing it. It's not a
silver bullet solution and it won't necessarily solve the whole problem until the final update,
but it will keep things from getting worse and improve the situation. Okay so you've updated
your BIOS with the micro code update and you're waiting for the root fix in August. Now what? Well
if you haven't been experiencing any stability issues and you want to identify if you have an
affected CPU this is one of the best ways I've learned to see if your system might have an issue.
Now it's not 100% guaranteed that it'll work, but it provides an environment that an affected CPU
is most likely to fail within. One slight hitch though is that you will need to be running an
Nvidia GeForce card to test this. Sorry. Essentially you want to go download the entire driver package
from Nvidia's website for your GPU. T here is a ton of decompression happening here that seems
to trigger the same instability if it exists. Much like the RAD Tools Oodle Decompression error.
Now again, before you do this. You need to update your BIOS with the micro code update
and make sure you are up to date. Have I stressed that enough? I think it might be important guys.
If you don't this could also cause an issue and there's no reason to test for instability if you
aren't running within Intel default specs and safety guards. Okay once you've done this then
go ahead and install the NVIDIA drivers a number of times over. Like five times should be enough to
trigger it, but 10 times to really be sure. Now if you see this error then you may actually have the
CPU issue. Try this several times and if it fails, first you need to reboot, because if you don't
subsequent installs will more than likely fail. But regardless, it may be time to go ahead and call
Intel customer support to talk about a replacement. Now for the Radeon folks or for folks who are just
looking for that peace of mind running 10 minutes of Cinebench a few times may also actually trigger
the issue, but it's nowhere near as consistently. Unfortunately, if you do all these installs with
no errors it doesn't mean you're 100% in the clear for instability issues, but the odds are definitely
in your favor. Now what happens even after the new BIOS updates you're still experiencing instability?
What's your path forward? Unfortunately, until the final August micro code patch from Intel arrives
the last resort fix to get your system back to stable is to downclock it by about 300 MHz.
You do this by decreasing the clock multiplier, which just slows your CPU down a bit. Then if Intel's
final micro code update in August won't get it back to full stability and speed we recommend
reaching out to Intel support to see about getting a replacement, which we have to say we
really do appreciate that Intel is doing this and we have this option. Now I know this means downtime
for your rig, which in some cases can be costly if you use your PC for work. But it's probably going
to be your best road forward to ensure you have a functioning CPU, especially if you have the latest
bios updates and fixes so this will not happen again after you install your new CPU. Now if you
just purchased a 13th or 14th gen CPU or an Intel based system from an SI, like Falcon Northwest, or
IBuypower, or Cyberpower should you be concerned? Again, we recommend using your BIOS and making
sure it's up to date. And trust me the SI are all working very closely with Intel to ensure that it
actually is. In some cases, like that of Falcon Northwest, we're seeing almost zero failure rates
now. And much more stable systems with a lot of the larger SI that we have spoken to with part of our
investigation. So based on all the information we have and the data we have gathered from all
the SI we've talked to the odds of you having an issue are significantly reduced, if you're
unaffected by the instability already, since they reverted things back to the world of stable and
safe before sending them out. Now we definitely recommend paying attention to any communication
from your SI as we get closer to August as they may contact you when the patch to repair
the issue becomes available. Let's be clear, this whole situation has not been awesome. But we're
seeing some clear signs of resolution and it looks like Intel wants to make things right for all of
those who are affected. Not only do we know now what we can do to stem the impact on our CPUs
we also have some way forward for people whose machines have been crippled by instability. With
Intel's response to the issue, their close work with motherboard manufacturers, and their stated
commitment to customer support we're hopeful that these issues get resolved quickly so that
people can just get back to enjoying their PCS without fear. So, the TLDR here, grab your
latest BIOS update with the correct micro code adjustments and keep an eye out for the full
fix in August. These two things will give you the best chance to ensure instability doesn't become
a regular part of your gaming or your workflow. And if you're still impacted after that call Intel and
work with them to get you a new CPU. Hopefully this video has been helpful and hopefully it
has saved your CPU. And you've listened to the advice we've been giving you. As we close things
out here we want to say this. We don't, we don't regularly do videos like this very often. But this
was way too important not to talk about and way too important not to tell you to go do right now.
And we want to give a huge shout out to Wendle for chatting with us about his experience and
for helping us with this video and the script and everything else. And also to the folks at Falcon
Northwest who have been critical in helping us get this out. As well as the many unnamed sources
who've been instrumental in making sure that this was as accurate and helpful as possible.
I also want to give a huge thank you to Intel mainly because as we did our investigation they
brought us behind the closed doors. Gave us the information we need to do so we can be part of
the solution and helping you get your CPU fixed and giving you the right Insight on what you need
to absolutely do now. As alway s, we appreciate your time and we look forward to seeing you on the next video.
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