Hotel Problems (that's the property of OUP)

Summary

Patricia Reyes checks into a hotel for a business trip, requesting a room for two nights. She encounters issues with the internet and air conditioning in her room, which the receptionist agrees to address. Additionally, she seeks directions to a nearby cash machine before requesting a taxi to be arranged for her.

Takeaways

• 🏢 Patricia Reyes checks into a hotel for a business trip.
• 📅 She books the room for two nights.
• 💳 The receptionist asks for her credit card and she signs for the transaction.
• 🔑 She is given a room key for room 105 on the first floor.
• 🍳 Breakfast is served between 7 and 9:30 AM.
• ⏰ She requests a wakeup call at 7:00 AM.
• 📰 She declines a newspaper but needs the internet password, which is provided.
• 📶 She experiences internet connectivity issues in her room.
• 🌡️ The air conditioning in her room is not working properly and is hot.
• 🚖 She requests a taxi and is directed to a nearby cash machine first.
• 💬 Reception is available 24 hours and she can call from her room for assistance.

Q & A

What is Patricia Reyes' purpose for her trip?

Patricia Reyes is traveling on business.

How many nights is Patricia Reyes planning to stay at the hotel?

Patricia Reyes is planning to stay for two nights.

What room number is Patricia Reyes assigned to?

Patricia Reyes is assigned to room 105.

What floor is Patricia Reyes' room located on?

Her room is on the first floor.

What time is breakfast served at the hotel?

Breakfast is served between 7 and 9:30.

Does Patricia Reyes request a wakeup call?

Yes, she requests a wakeup call at 7:00.

What is the issue Patricia Reyes is facing with the internet in her room?

The internet keeps stopping and there might be a problem with the connection.

What is the issue with the air conditioning in Patricia Reyes' room?

The room is very hot, and she needs someone to check the air conditioning.

Where is the dial for the air conditioning located in the room?

The dial is normally near the light switch or next to the air conditioner.

Does Patricia Reyes need help with her bags?

No, she says she will be fine on her own.

What service does Patricia Reyes request after dealing with the internet and air conditioning issues?

She requests a taxi and also asks for directions to a cash machine.

Where is the nearest cash machine located according to the hotel receptionist?

If you turn right out of the hotel, cross the road, go past another hotel, and turn right, there's a cash machine.