Adding Locations to Your Product | Getting Started on GetYourGuide

Summary

This video tutorial guides you on tagging locations to your travel product effectively. It explains how to select and add relevant locations from suggestions or search function, and choose the appropriate entry type for each location to ensure customer expectations are met. Accurate location tagging is emphasized for enhancing customer experience and encouraging positive reviews. For further assistance, viewers are directed to supply.getyourguide.support.

Takeaways

• 🌍 Location tagging is crucial for travelers to find experiences based on the destinations they choose.
• 📍 Locations include areas, cities, and points of interest that guests will experience during the activity.
• 🔍 Use the 'Locations' tab to find suggested tags based on your activity description and accept relevant ones.
• 🏰 For a specific example, a street food tour in Rome might include Rome, Tiber Island, and Santa Maria in Trastevere.
• 🔎 If certain locations are not listed, use the search function to add them by typing the name and selecting from the dropdown.
• 🗺️ If a location does not appear in the search, use Google Maps to find it and suggest it for inclusion.
• 🏛️ For attractions or points of interest, select an appropriate entry type to indicate if customers can enter or only view from outside.
• 🚫 Make clear distinctions for entry types, such as 'No entry: exterior visit only', to set customer expectations.
• 📝 Accurate location tags are essential to promote positive customer reviews and ensure they match the actual activity locations.
• ➡️ After tagging locations, proceed to the next step by adding your own and clicking 'Continue'.
• 📚 For further assistance, additional resources are available at supply.getyourguide.support.

Q & A

What is the main focus of the video script?

The video script focuses on how to effectively tag locations to a product in order to make it visible to the right customers based on the experiences available in those areas.

What are the types of locations that should be tagged to a product?

Locations include areas, cities, and points of interest that guests will experience during the activity.

How can I find suggested locations for my product in the system?

Once you are in the 'Locations' tab, you can view the suggestions created for you based on your activity description and accept the ones that fit with your product.

What should I do if my tour includes locations not listed in the suggestions?

You can use the search function to add them by typing the location into the search bar and selecting the appropriate option from the dropdown list.

How can I add a location that doesn't appear in the search results?

You can search for the location using Google Maps and suggest it to the system for inclusion.

Can you provide an example of adding a location using the search function?

An example given is adding the Basilica of San Bartolomeo by searching for it and then clicking 'Add location' to include it in the product.

Why is it necessary to select an entry type for certain locations?

Selecting an entry type is important to make clear to customers whether they will go inside the site, view it from a distance, or if entry is included in their tour.

What entry type should be selected for a location that is only viewed from the outside?

For locations where only an outside visit is included, you should select 'No entry: exterior visit only'.

What is the final step after tagging locations to a product?

After tagging the locations, it's the user's turn to add their own and click on 'Continue' to move to the next step.

How can accurate location tags help in promoting positive customer reviews?

Accurate location tags ensure that they match only the locations that customers will actually visit, which helps in setting the right expectations and promoting positive customer reviews.

Where can I find additional resources if I have questions not answered in the video?

Additional resources can be found at supply.getyourguide.support.