IPE Core Competency Domain 3: Interprofessional Communication

Summary

This video focuses on the third core competency domain of interprofessional communication in healthcare. It highlights the importance of working as a collaborative team to provide high-quality, patient-centered care. Through a family meeting with Ella, a 78-year-old cancer patient, and her daughter Karen, the script demonstrates effective communication techniques, such as active listening, clear language, and the use of technology. The team addresses the decision to stop chemotherapy and focus on palliative care, emphasizing the value of respect, teamwork, and clear communication in difficult healthcare decisions.

Takeaways

• 😀 Interprofessional communication in healthcare is crucial for delivering high-quality, patient-centered care.
• 😀 The third competency domain of interprofessional education emphasizes effective communication with patients, families, communities, and other healthcare professionals.
• 😀 Effective communication tools, like YouTube videos and electronic health records, help enhance team collaboration and patient care.
• 😀 Medical jargon should be avoided or explained in simple terms to ensure clear understanding for patients and families.
• 😀 TeamSTEPPS strategies, such as closed-loop communication (check-backs), can improve communication and reduce misunderstandings among healthcare team members.
• 😀 It is important to actively listen and respect each team member's opinions to foster a collaborative and supportive healthcare environment.
• 😀 Difficult situations, like family disagreements, require respectful language and active listening to navigate effectively.
• 😀 Reflecting on one's own professional uniqueness (e.g., experience, culture, and role within the team) helps improve communication and resolve conflicts.
• 😀 Patient-centered care involves working with the patient and their family to create a personalized care plan, focusing on their goals and preferences.
• 😀 Regular debriefing within the team encourages continuous improvement in communication and teamwork, ensuring the care plan remains relevant and clear.

Q & A

What is the purpose of interprofessional education in healthcare?

The purpose of interprofessional education is to help students learn how to work effectively as part of an interprofessional, collaborative healthcare team, aiming to deliver high-quality, safe, and patient-centered healthcare.

What are the core competency domains for interprofessional education released by IPEC in 2011?

In 2011, the Interprofessional Education Collaborative (IPEC) released four interrelated core competency domains for interprofessional education: 1) Values and Ethics for Interprofessional Practice, 2) Roles and Responsibilities, 3) Interprofessional Communication, and 4) Teams and Teamwork.

What is the focus of competency domain three discussed in the video?

Competency domain three focuses on interprofessional communication. Specifically, it involves communicating with patients, families, communities, and other health professionals in a responsive and responsible manner to support a team approach to the maintenance of health and treatment of disease.

What is the scenario discussed in the video, and who are the key team members involved?

The scenario centers around Ella, a 78-year-old woman who has decided to stop cancer treatments and transition to palliative care. The key team members involved include Ella (the patient), Karen (her daughter), Dr. Young (oncologist), Jose (oncology clinical nurse specialist), Andrea (oncology social worker), and Dr. Lee (oncology pharmacist).

What is the challenge Karen, Ella's daughter, faces in the family conference?

Karen struggles with her mother's decision to stop cancer treatment and focus on palliative care. She is not supportive of the decision and wants to reverse it, pushing for chemotherapy to be resumed, which creates emotional tension during the discussion.

What is the concept of mTOR discussed in the meeting, and why is it important?

mTOR (mechanistic Target of Rapamycin) is an experimental drug class that could impact Ella’s cancer, although it is not a guaranteed cure. It’s important because it represents one of the potential treatment options for Ella, although it comes with risks and side effects.

What is a key aspect of communication that the team learned from the meeting regarding medical terminology?

The team learned the importance of avoiding medical jargon and ensuring that complex terms, like mTOR, CBC, and immunosuppression, are clearly explained to the patient and her family to avoid confusion. Using accessible language is crucial in fostering understanding.

What is the purpose of debriefing in the context of the family meeting?

The purpose of debriefing is to provide instructive feedback to team members about their performance during the meeting, reflect on communication strategies, and identify areas for improvement in teamwork and patient care.

How does the team demonstrate the use of effective communication tools in the meeting?

The team uses a YouTube video for patient education and updates the electronic health record to communicate important information. These tools enhance communication with both the patient and the healthcare team, ensuring clarity and consistency.

What is the importance of teamwork and patient-centered care in the context of interprofessional communication?

Teamwork and patient-centered care are crucial in ensuring that the patient's needs are met, and care is personalized to fit their preferences. By working collaboratively, the team ensures that the patient's voice is heard, and a comprehensive care plan is created that prioritizes the patient's well-being.