NHS- Information governance training video

Summary

The video script by Phil Webrick addresses the critical role of information governance in our busy lives. It humorously highlights common mishaps and stresses the collective responsibility in managing data to prevent loss and breaches. Through a series of scenarios, viewers are reminded of the serious implications of mishandling information and are encouraged to actively engage in governance practices for better data security.

Takeaways

• 😀 Information governance is a shared responsibility that should not be overlooked or delegated as someone else's task.
• 👀 The script uses humor and acting to highlight the importance of information governance amidst the busy nature of our daily lives.
• 🔑 A recurring theme is the mishandling of sensitive information, such as door codes and personal identification numbers, which underscores the need for secure practices.
• 🤔 The script emphasizes the consequences of poor information governance, hinting at data loss and the associated negative press.
• 📅 The importance of accurate record-keeping is illustrated through mix-ups with patient details, showing the impact of incorrect information.
• 📚 The script suggests that information governance involves managing both digital and physical documents, such as CDs and paper notes.
• 🛠️ There is a need for proper training and access controls, as shown by characters needing smart cards and login credentials to perform tasks.
• 📞 Communication mishaps, like taking a call in the middle of a conversation, demonstrate how distractions can lead to information governance issues.
• 🏥 The healthcare setting of the script serves as a backdrop to show the critical nature of information governance in protecting patient privacy and data.
• 📝 The script points out the necessity of following proper procedures, such as shredding documents and using secure methods for disposing of sensitive information.
• 🤝 The importance of teamwork and cooperation in adhering to information governance policies is implied through interactions between characters.

Q & A

What is the main theme of Phil Webrick's film on information governance?

The main theme of the film is the importance of information governance and that it is everyone's responsibility, not just a task to be sidelined.

Why did Phil Webrick agree to make the film?

Phil agreed to make the film because he believes that information governance is often overlooked due to busy lives and jobs, and he wants to emphasize that it should not be ignored.

What is the humorous element Phil Webrick introduces in the film?

The humorous element is Phil Webrick's acting ability, which the audience is about to witness for the first time, adding a lighter note to the serious subject matter.

What is the significance of the door code '1648' mentioned in the script?

The door code '1648' is likely a reference to a security measure, but its significance in the context of the script is not explicitly stated, suggesting the importance of secure access to information.

Why does the character Zenyk charge 50 Murdoch Paris?

The script does not provide a clear reason for Zenyk charging 50 Murdoch Paris, but it could be an example of a miscommunication or a mishap related to information governance.

What is the issue with the character Rose's login to the computer?

Rose does not have a login for the computer, and she is advised to use someone else's login temporarily, indicating a potential security and governance issue.

Why does the character need to use a shredder?

The character needs to use a shredder to dispose of documents, which is a proper method for ensuring sensitive information is not improperly discarded or accessed.

What is the problem the character faces with accessing the system?

The character faces a problem accessing the system because they do not have a smart card, which is required for authentication, highlighting the importance of proper access controls.

What is the issue with the CDs that need to be mailed?

The issue with the CDs is not explicitly stated, but it suggests that there is a need for secure handling and transmission of information, which is a part of information governance.

What is the mix-up with Rose's medical records?

The mix-up with Rose's medical records involves incorrect personal information, such as the wrong birthday and a note about a hysterectomy she did not have, indicating a serious breach in information accuracy and governance.

What is the final message Phil Webrick wants to convey to the audience?

The final message is that information governance is crucial and everyone's responsibility. It should not be taken lightly and should be actively practiced to prevent data loss and other issues.