Functions of Communication | Grade 11 or 12 Oral Communication | Functions of Communication Examples

Summary

This video script delves into the multifaceted role of communication in our lives, highlighting its five key functions: regulation/control, social interaction, motivation, information dissemination, and emotional expression. It illustrates how communication is strategically used to influence behavior, maintain relationships, inspire individuals, convey knowledge, and express emotions, emphasizing its integral role in our social and personal existence.

Takeaways

• 🗣️ Communication is not just theoretical but has real-life applications integrated into all aspects of our lives.
• 📉 Control through communication is used strategically by various authority figures to influence behavior and achieve goals.
• 🎁 Compliance gaining involves positive tactics like offering rewards and negative ones like threatening punishment.
• 🤝 Social interaction is facilitated by communication, which helps in developing, maintaining, and even ending relationships.
• 👥 Non-verbal cues and verbal conversations are essential for relationship development and maintenance.
• 🚀 Motivation is a key function of communication, encouraging individuals to aspire and achieve more in life.
• 💡 Information dissemination is the process of transferring knowledge or ideas to an audience, often via traditional or social media.
• 🎭 Emotional expression through communication is crucial for empathy and understanding, despite cultural and social norms.
• 😢 The expression of emotions can be complex due to varying social norms and expectations based on age, gender, and cultural identity.
• 🤔 Listeners may struggle with receiving and processing others' emotions, especially when it comes to negative emotions like anger.
• 🔑 Communication is fundamental to human existence and survival, serving as the key to regulation, socializing, sharing, motivation, and emotional expression.

Q & A

What are the five functions of communication highlighted in the script?

The five functions of communication highlighted are regulation or control, social interaction, motivation, information, and emotional expression.

How can communication be used for control behavior?

Communication can be used for control behavior by strategically influencing others to accomplish goals and meet needs, often through compliance gaining tactics such as offering rewards, threatening punishment, using expertise, seeking compliance through liking, calling in past favors, and underscoring esteem.

What is the difference between compliance gaining and coercion?

Compliance gaining is aimed at getting people to do something or act in a particular way positively, often through rewards or positive reinforcement. Coercion, on the other hand, involves forcing or manipulating people into doing what you want through negative means such as threats.

How does communication facilitate social interaction?

Communication allows individuals to maintain social bonds and interpersonal relationships. It provides tools to develop, maintain, and even end relationships through non-verbal and verbal cues, self-disclosure, and mutual understanding.

What role does communication play in motivation?

Communication can motivate or encourage people to live better, aspire higher, and achieve more. It can power up preferences, desires, needs, wants, decisions, goals, and strengths through inspirational speaking or advice.

How is information dissemination an important function of communication?

Information dissemination is the process by which facts are distributed to an audience for knowledge or awareness. It can be done through traditional media like phones, television, and print publications, as well as social media platforms like text messages, blogs, and online news outlets.

Why is emotional expression considered a difficult part of verbal communication?

Emotional expression is difficult because there are many social norms about how, why, when, and to whom we express our emotions. These norms vary based on cultural identities and characteristics such as nationality, age, and gender.

What are some examples of compliance gaining tactics shown in the script?

Examples of compliance gaining tactics in the script include offering rewards, threatening punishment, using expertise, seeking compliance through liking, calling in past favors, and underscoring esteem.

How does the script illustrate the use of communication in ending relationships?

The script illustrates the use of communication in ending relationships by showing how avoiding communication, verbally criticizing someone, or explicitly stating the end of a relationship can communicate deteriorating commitment.

What are some examples of traditional media and social media mentioned in the script?

Traditional media mentioned include phones, television, oral communication, and print publications. Social media examples include text messages, blogs, vlogs, personal or business accounts or pages, and other online news outlets.

How does the script emphasize the importance of communication in our lives?

The script emphasizes the importance of communication as fundamental to our existence and survival. It highlights that communication is key in regulating behavior, socializing, sharing information, motivating others, and expressing emotions.