How to Ask Good Questions in Conversations

Communication Coach Alexander Lyon
24 Oct 201603:48

Summary

TLDRIn this communication tips video, Alex Lyon emphasizes the art of asking questions to sustain engaging conversations. He distinguishes between 'easy questions' that elicit simple responses and 'open-ended questions' that prompt more detailed answers, fostering a dynamic dialogue. Lyon advises starting with easy questions to establish a connection and then following up with open-ended inquiries to deepen the conversation. He also suggests avoiding 'why' questions as they may induce defensiveness. The video encourages enhancing communication skills for effective leadership and team interaction.

Takeaways

  • 🗣️ The ability to ask good questions is a crucial skill for maintaining a conversation.
  • 🎾 Good questions keep the conversation flowing like a ping-pong volley.
  • 📍 Start with 'easy questions' that require simple, direct answers like yes/no or short responses.
  • 🌰 Jerry Seinfeld uses easy questions to initiate conversations at social gatherings.
  • 🔄 Follow up easy questions with open-ended ones to deepen the conversation.
  • 🤔 Open-ended questions often start with 'what' or 'how' and prompt more detailed responses.
  • 🚫 Avoid starting questions with 'why' as it might make people feel defensive.
  • 🤝 Asking questions is essential for connecting with others in both social and professional settings.
  • 📈 Good communication skills can enhance your leadership and impact in teams and organizations.
  • 🔒 Subscribe to the channel for more content on improving personal communication skills.
  • 💬 Engage with the community by commenting your own conversation-starting techniques.

Q & A

  • What is the main skill discussed by Alex Lyon to keep a conversation going?

    -The main skill discussed by Alex Lyon is the ability to ask good questions.

  • What are the two types of questions explored in the script?

    -The two types of questions explored are easy questions and open-ended or follow-up questions.

  • What is an easy question according to the script?

    -An easy question is a direct question that can be answered with a simple 'yes' or 'no', a one-word answer, or a short phrase.

  • Can you give an example of an easy question as mentioned in the script?

    -Examples of easy questions include 'How many years have you lived in New York City?' and 'How many kids do you have?'

  • What is the purpose of starting with an easy question?

    -Starting with an easy question allows the other person to respond with minimal effort, making it easier for them to engage in the conversation.

  • What should you do after asking an easy question according to the script?

    -After asking an easy question, you should follow up with an open-ended question to keep the conversation going.

  • What is an open-ended question and why is it effective?

    -An open-ended question is one that requires more detail and cannot be answered with a simple 'yes' or 'no'. It is effective because it encourages the other person to share more information and engage in a deeper conversation.

  • Why does Alex Lyon suggest avoiding questions that start with 'why'?

    -Alex Lyon suggests avoiding questions that start with 'why' because they can make the other person feel defensive, as if they have to justify their actions or explanations.

  • What is the importance of asking questions in both social and professional situations as discussed in the script?

    -Asking questions in social and professional situations is important because it helps establish a good communicator and can lead to more dynamic and rich conversations.

  • What is the role of a communication coach as mentioned in the script?

    -A communication coach helps individuals increase their personal repertoire of communication skills, enabling them to lead teams and organizations with higher levels of excellence.

  • How can one benefit from the tips provided in the script?

    -One can benefit from the tips by using them to improve their conversational skills, which can lead to more effective and engaging interactions in both personal and professional settings.

Outlines

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Keywords

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Highlights

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Transcripts

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相关标签
Communication TipsConversation SkillsLeadership ExcellenceQuestion TechniquesSocial InteractionProfessional DialogueOpen-Ended QuestionsEasy QuestionsPing-Pong ConversationSeinfeld MethodActive Listening
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