How To Stop Facebook Ad Results Dropping Off FAST!

Ben Heath
6 Aug 202414:07

Summary

TLDRThis video script delves into the common issue of Facebook ad campaigns losing effectiveness over time. The speaker, from an agency with $50 million in ad spend experience, explains that ads initially target 'hyper-responsive' audiences but must evolve to engage broader, less responsive groups. The solution? Improve ad quality and offers, and adjust messaging to target different stages of audience awareness, from problem recognition to product consideration. The framework provided aims to help advertisers sustain and scale their ad success.

Takeaways

  • 🔍 Initial great results from Facebook ads often drop off due to exhausting the hyper-responsive audience.
  • 🎯 Meta effectively targets the most responsive potential customers based on their online activity and interests.
  • 📉 Ad performance declines as ads are shown to less responsive audiences over time.
  • ⚙️ To maintain ad performance, it's crucial to improve ad quality and offers continually.
  • 📊 Better ads can convert not only the hyper-responsive audience but also those who are slightly less keen.
  • 🧠 Understand and leverage the five stages of awareness: Unaware, Problem Aware, Solution Aware, Product Aware, and Hot Audience.
  • 💡 Ads need to be tailored to different stages of awareness to effectively convert a broader audience.
  • 🏗️ High-converting ads should start by addressing the problem, explaining the solution, and demonstrating why the product is the best option.
  • 🛠️ Improving ad messaging is essential to move potential customers from less aware stages to purchasing.
  • 📈 Consistently test and adapt ads to ensure they resonate with and convert audiences at various awareness levels.

Q & A

  • Why do Facebook ad results often drop off after a few weeks or days?

    -Facebook ad results can drop off because the ads initially target the most responsive prospects within the audience. As these 'hyper-responsive' individuals are quickly reached, the ads start to target less responsive individuals, causing a decrease in conversion rates.

  • What is the main reason behind the initial success of Facebook ad campaigns?

    -The main reason for the initial success is Meta's ability to identify the best possible prospects for an offer based on their online activity and interests, ensuring the ads are shown to people who are most likely to be interested in the product or service.

  • What is the term used in the script to describe the most responsive individuals in a target audience?

    -The term used is 'hyper-responsives', referring to the individuals who are most likely to convert from seeing an ad to making a purchase or becoming a lead.

  • How does Meta determine which individuals are the best prospects for an ad campaign?

    -Meta uses data from online activity, website pixels, tracking purchases, and engagement with content on platforms like Instagram and Facebook to determine which individuals are most interested in the product or service being advertised.

  • What is the concept of 'awareness stages' in marketing, as mentioned in the script?

    -The awareness stages in marketing refer to the different levels of consciousness a potential customer has regarding a problem and its solution. The stages include being unaware, problem aware, solution aware, product aware, and hot audience.

  • Why is it important for Facebook advertisers to understand the awareness stages of their audience?

    -Understanding the awareness stages helps advertisers to tailor their ads and messaging to the right audience, ensuring that the ads are effective at each stage of the customer's journey from being unaware to becoming a potential buyer.

  • What is the recommendation for advertisers experiencing a drop-off in ad results after a short period?

    -The recommendation is to improve the quality of the ads and offers, ensuring that the ads are compelling enough to attract not just the 'hyper-responsive' individuals but also those who are less immediately interested.

  • How can advertisers ensure that their ads are effective for a longer period?

    -Advertisers can ensure long-term effectiveness by creating ads that appeal to individuals at various awareness stages, using different messaging and creative strategies to engage and convert a broader audience.

  • What is the role of retargeting in maintaining the effectiveness of Facebook ad campaigns?

    -Retargeting plays a role in maintaining ad effectiveness by focusing on 'hot audiences', such as previous customers or individuals who have shown interest in the product or service, making it easier to convert them again.

  • What is the significance of the 'solution aware' stage in the context of Facebook advertising?

    -The 'solution aware' stage is significant because individuals at this stage have identified the need for a solution but may not yet know about the specific product or service being offered. Ads targeting this stage should educate and inform about the available solution.

  • How can advertisers identify if their ads are only effective for 'hot audiences' and not for other awareness stages?

    -Advertisers can identify this by monitoring the performance of their ads over time and noting if there is a rapid drop-off in effectiveness after initially good results. This could indicate that the ads are not compelling enough for individuals beyond the 'hot audience' stage.

Outlines

00:00

📈 Declining Ad Performance on Facebook

The speaker addresses the common issue of Facebook ad campaigns that start strong but lose effectiveness over time. They introduce their experience, having spent over $50 million on Facebook ads, and hint at a solution to maintain consistent results. The main reason for this decline is the exhaustion of the 'hyper-responsive' audience segment, which is the most engaged part of the target audience. As ads continue to run, the audience becomes less responsive, leading to diminishing returns. The speaker promises a deeper dive into solving this problem and improving ad quality to reach a broader audience.

05:03

🔍 Understanding the Awareness Stages in Marketing

This paragraph delves into the concept of marketing awareness stages to understand why ad campaigns may lose steam. The speaker uses their Facebook advertising agency as an example and outlines the stages from being unaware of a problem to being solution and product aware, and finally reaching a 'hot audience' ready to convert. The key point is that it's easier to convert people lower in the awareness funnel, and ads need to be tailored to match the audience's level of awareness to be effective. The speaker suggests that understanding these stages can help advertisers create more effective campaigns that can scale and maintain performance over time.

10:03

🛠️ Crafting Ads for Different Audience Awareness Levels

The speaker discusses the importance of aligning ad messaging with the audience's level of awareness. They explain that ads should be crafted to address the audience's current stage, whether they are unaware, problem-aware, solution-aware, product-aware, or part of the hot audience. The speaker emphasizes the need for improved ad creative and offers to help advertisers understand how to create high-converting ads that can effectively target and convert people at various stages of awareness. They also suggest that by improving the offer and messaging, advertisers can push potential customers through the awareness stages to a point of conversion.

Mindmap

Keywords

💡Facebook Ad Campaigns

Facebook Ad Campaigns refer to a series of advertisements run on the Facebook platform with the aim of promoting products, services, or content. In the video's context, the speaker discusses the common issue of ad campaigns that initially yield great results but then experience a decline in effectiveness over time. This is a central theme of the video, as the speaker aims to provide solutions to maintain consistent performance.

💡Target Audience

Target Audience is the specific group of people an advertiser aims to reach with their ads. The video script emphasizes the importance of Meta's ability to identify the best prospects from a large potential audience, which is crucial for the initial success of a Facebook ad campaign. The concept is integral to understanding why ad results may drop off as the most responsive segment of the target audience is quickly exhausted.

💡Hyper Responsives

Hyper Responsives, a term coined in the script, refers to the most responsive individuals within a target audience to a marketing message. The video explains that these individuals are the first to be reached by an ad campaign, and their quick exhaustion is a major reason for the decline in ad performance over time.

💡Awareness Stages

Awareness Stages are the different levels of consciousness a potential customer has regarding a problem and its solution. The script outlines five stages: Unaware, Problem Aware, Solution Aware, Product Aware, and Hot Audience. These stages are used to illustrate the varying degrees of difficulty in converting different segments of an audience through advertising.

💡Conversion

Conversion in the context of advertising refers to the act of turning a potential customer into an actual customer or lead. The video discusses the challenges of converting different stages of the target audience, with 'hyper responsives' being the easiest to convert and those who are 'unaware' being the most difficult.

💡Retargeting

Retargeting is a strategy where ads are shown to people who have previously interacted with a company's website or online content. The script mentions that even when retargeting, Meta's algorithms will find the most responsive individuals first, which can lead to a quick burnout of the most engaged audience segment.

💡Creative

Creative in advertising refers to the design and content of an advertisement. The video emphasizes the need for improving ad creative to reach a wider audience and maintain the effectiveness of ad campaigns. Better creative can help in appealing to individuals at different awareness stages.

💡Meta

Meta, in this context, refers to Meta Platforms, Inc., the parent company of Facebook. The script discusses how Meta's algorithms are adept at identifying the best prospects for an advertiser's offer based on users' online activities and interactions.

💡Scalability

Scalability in the context of ad campaigns refers to the ability of an advertising strategy to maintain or improve its effectiveness as it is expanded to reach a larger audience. The video suggests that highly effective campaigns can scale by appealing to individuals who are less 'hyper responsive' but still within the target audience.

💡ROI (Return on Ad Spend)

Return on Ad Spend (ROI) measures the revenue generated from an advertising investment. The script touches on the importance of improving ad campaigns to enhance ROI, particularly by targeting audience segments that are less aware of the product or service.

💡Messaging

Messaging in advertising pertains to the strategic communication intended to persuade or inform the target audience. The video script discusses the importance of tailoring messaging to match the awareness level of different audience segments, which is key to maintaining the effectiveness of ad campaigns.

Highlights

Facebook ad campaigns may initially show great results but can quickly decline due to targeting the most responsive audience first.

Meta's algorithm effectively identifies the best prospects for an offer based on online activity and engagement.

As advertising continues, the audience expands to less responsive individuals, leading to a drop in ad performance.

To maintain ad effectiveness, advertisers need to create better ads and improve their offers to reach a broader audience.

Understanding the five stages of awareness in marketing helps in creating targeted ads for different audience segments.

The 'unaware' stage represents potential customers who are not conscious of their problem or the solution.

In the 'problem aware' stage, customers recognize their issue but are unsure of the available solutions.

The 'solution aware' stage involves customers who understand possible solutions but may not know about specific products or services.

At the 'product aware' stage, potential customers are aware of specific products or services that could solve their problem.

The 'hot audience' represents individuals ready to convert, often those who have had positive experiences with the product or service before.

Facebook ads should be tailored to the level of awareness of the target audience for maximum effectiveness.

Ads targeting 'hot audiences' or retargeting ads are usually simpler and focus on offers like discounts or limited-time deals.

For ads targeting 'unaware' audiences, the messaging needs to educate about the problem and introduce the solution.

Improving ad creative and messaging is crucial to move potential customers from one awareness stage to the next.

Testing different ads with various messaging and price points can help identify what resonates best with the audience.

The speaker offers a free navigation call for those interested in done-for-you Facebook advertising services.

High-converting Facebook ads should be clear, concise, and compelling, addressing the audience's awareness level.

The video concludes with a recommendation to watch another video for a tutorial on creating high-converting ad creative.

Transcripts

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have you ever started a new Facebook ad

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campaign and seen great results

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initially but they only lasted a few

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weeks or maybe even a few days well in

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this video I'm going to explain why that

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happens and what you can do about it to

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make sure that your Facebook ad

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campaigns consistently produce great

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results and just for context my agency

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has spent more than $50 million running

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Facebook ad campaigns for our clients

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and we have run into this problem a lot

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and know exactly how to fix it so why do

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Facebook ad results drop off well

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there's one major reason why this

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happens I'm going give you the the quick

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explanation to start with and then going

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to go into more detail on how exactly

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you can go about fixing it which is

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obviously um the important part right so

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when you launch a Facebook ad campaign

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you have a target audience and whether

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you're using open targeting or you have

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some sort of targeting expansion like

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using Advantage Plus audience or

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whatever which the vast majority of

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advertisers are doing now you have a

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really large potential

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audience and what meta is really good at

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doing is finding the best possible

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prospects for your offer the people that

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are really into whatever it is that you

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sell and they're into it right now and

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knows that based on their online

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activity uh where they've got pixels on

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websites they tracking purchases uh they

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can see it on the activity they do based

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within Instagram within uh Facebook

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itself because of the sort of content

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they engage with it's a really really

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good determining oh this person is

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really into fishing and they're in the

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market to buy fishing products right now

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this ad for fishing related products

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let's put it in front of this person is

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likely to to to generate a purchase So

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Meta is really good at doing that and

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they start with the best possible

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prospects so out of your 2 million

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person audience let's say they might

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find the 1,000 people that are super

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keen and you've got a really good chance

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of getting to convert become a lead

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become a sale whatever it is you're

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looking to do and they start by putting

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your ads in front of those people now

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obviously there are only so many of

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those people the people that were

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literally researching products just like

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yours that morning there's only so many

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of those to put your ads in front of

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that afternoon so quite quickly you burn

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through those people so the longer you

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keep advertising the more you'll use up

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what I call hyper responsives those are

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the most responsive people to your

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marketing and then they start

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advertising to people that are still

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really quite responsive but perhaps a

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little bit less and then you keep

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advertising longer and they're

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advertising again to people that are

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still quite responsive but perhaps a

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little bit less you can imagine like if

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your target audience is like one big

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circle you've got the the hyper

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responsives right in the middle and then

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you sort of the longer you advertise the

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more and more you go out to different

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layers the exact same happens as you

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scale when you're saying to meta look

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before I was giving you enough budget

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just advertise to a th000 people and you

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found the best thousand well I've now

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doubled your budget I want you to put

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ads in front of 2,000 people so you've

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got the best thousand in there but then

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you've also got the next thousand which

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is still really good but not quite as

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good and then the more and more you

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scale the more and more you you move out

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um into that Circle so that's sort of

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the very quick explanation for why this

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happens uh we're definitely going to go

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into more detail because because it's

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important it's going to help you

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actually fix this problem um and get

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over it but um but that's sort of the

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the general overview and the really

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simple solution like the one liner that

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you could take away from this video is

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that if you are running into that issue

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uh your ads aren't good enough you need

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to make better ads and improve your

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offers cuz what you're seeing is that

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your ads are good enough to get those

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hyper responsive people the people that

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are so close to buying something just

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like your product or service anyway and

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you just need that little nudge to get

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them over the edge you AR are good

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enough to get those people but they're

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not good enough to get the people that

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are slightly less keen and are slightly

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less keen and are slightly less keen and

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the better and better your advertising

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is the more and more you're able to move

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out um into other people within your

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target audience and larger target

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audience hence why you're able to scale

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when your ad campaigns are really really

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good because you can still get those

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people that aren't quite as Keen to

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convert okay so let's break this down

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and sort of Flesh us out go into a bit

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more detail and think about how we're

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actually going to tackle this problem

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and and fix it and to do that I'm going

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to walk through uh the five stages of

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awareness uh it's a marketing concept

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you may have come across before but I

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think is really valuable in thinking

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about this problem in particular and use

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my bis as an example uh so we obviously

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Facebook advertising agency we offer

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Facebook advertising Services just a

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little side by the way if you're

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interested and are done for you Facebook

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Services we can create manage Optimizer

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campaigns for you you don't need to

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worry about any of this we'll help you

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get better results there's a link in the

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description you could book in a free

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navigation call with one of my team

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members uh to find out more so if you're

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interested go ahead and do that let's

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use our our Facebook advertising

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Services as an example right so in our

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target audience who would be people that

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are unaware so let's say someone's got a

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business and this often happens people

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start a business and they just sort of

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expected customers clients to sort of

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happen I know I certainly did when I

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first started a business that's how I

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got into marketing the first first place

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was I started uh my own business and

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couldn't get any customers and realized

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aha I need to learn marketing as a skill

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in order to get these customers and I

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turned out I enjoyed marketing more than

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I enjoyed the business and carried on in

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in in that way so it's very common when

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you first start a business to think

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customers are going to happen so that

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would be someone who's unaware they

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don't even they don't even aware that

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they've got a problem way off knowing

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that there's a solution or a particular

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product or whatever they're just like I

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think this is going to happen the next

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stage on would be problem aware so that

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would be someone who has just got that

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little bit further and go huh customers

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aren't just happening for my business I

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need to do something about it I have a

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problem I I'm not able to get customers

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that's my problem the next stage then

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would be solution aware would be one

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stage on from I have a problem to

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starting to think about okay well how

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would I go about I know I've got a

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problem of not getting any new customers

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how would I go about getting new

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customers oh okay I could do organic

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content I could do SEO I could run paid

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ads I could knock on doors I could do

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call calls starting to think about uh

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various Solutions and specific to my

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business Facebook as agency they would

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need to be aware of the solution that is

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oh I could run paid ads to get customers

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for my business that would be someone

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there who's solution aware and then the

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next stage would be product aware so

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this might be someone who was solution

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aware they know they need to um run paid

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ads they then you watch some YouTube

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videos oh see some of my stuff oh I saw

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you know I watch Ben's videos about how

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to run Facebook ads um I can see that he

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also has an agency where they can just

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do this for me they're now aware of the

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product and what they might be doing at

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that stage is weighing up uh that

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product versus Alternatives in the

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market okay and then obviously the next

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stage down would be hot audience people

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that have watched loads of videos

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absolutely ready to convert or perhaps

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people that have already bought you know

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from our business they've already used

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our services they've bought they they

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signed up to our Facebook ads Mastery

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Program and they're ready to ascend you

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know people that are really like very

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keen uh for our business specifically

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now what you can see is that as you sort

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of go down that it's much much easier to

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get someone to convert lower down so if

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we take our audience example of people

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that have bought say our Facebook ads

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Mastery um course with the community if

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they've been in there they've got great

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results it'd be much much easier to

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advertise to that person and get them to

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purchase are done for you Facebook

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advertising Services um it would be

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slightly more difficult but still

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relatively easy for us to get someone

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who's watched my YouTube videos knows

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that you know we have an agency with a

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service and I know what I'm talking

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about and we put ads in front of that

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person and get them to to convert it

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would be more difficult still to go

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another stage up and and it's not

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someone that's product aware they're not

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aware that they can hire an agency and

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my agency specifically they're just

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solution aware of like I need to run

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paid ads then we need to take that

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person we need to convince them that the

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agency doing it for them is the right

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way to go and then they should work with

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our agency so there's extra steps if you

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go a step up and you go to people who

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are problem aware they're not even aware

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that you can run paid ads to get clients

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so then you need to talk to those people

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saying things like um not getting any

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clients you need to meet them where

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they're at so they're at the problem

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stage not getting any clients did you

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know you can run paid ads to get clients

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did you know you can run Facebook ads to

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get clients did you know we could do

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that for you you see all the extra steps

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you need to go through and unaware um is

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obviously the most difficult so where

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Facebook advertisers run into problems

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is that they're running Facebook ads

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that might be good enough to get their

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hot audiences retargeting previous

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customers to buy again like that's

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relatively easy to do most ads are going

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to be good enough to do that provided

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they had a good experience the first

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time around they might be good enough to

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get people who are product aware like

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they're aware that your solution your

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product or service exists and they're

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wearing up options between you and your

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competitors maybe not by the way

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sometimes I've seen advertisers where

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the campaigns only good enough to get

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those hot audiences those that can get

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people who are product aware to convert

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uh usually last a lot longer in terms of

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results and they're much more scalable

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um there's still obviously a limit

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because you're taking people who are

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weighing up your option versus others in

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in many cases you need a a much much

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better ad to go a stage up and get

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people a solution aware like oh I could

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run paid ads but oh I didn't know an

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agency could do it for me oh I didn't

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know agencies did good results I didn't

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know this was a good agency maybe I

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should hire them you're doing a lot of

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things and then obviously the hire you

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go the harder and harder it gets take

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someone all the way from problem aware

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to purchasing take someone all the way

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from unaware to purchasing very very

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difficult to do now the best ad

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campaigns can take people that are fully

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unaware take them all through the

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process if you think about the type of

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ads that do that and and how they're

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pitched they're very different from say

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ads that are pitched at hot audiences so

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a hot audience uh might be retargeting

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existing customers and it might be as

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simple as a product image with a bit of

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a discount for a limited time only and

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that might absolutely Crush to that

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audience really simple ad the bar is not

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that high to get that to work but if you

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think about ads that would be pitched

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all the way at the other end of people

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that are unaware you would need to make

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them aware of the problem explain the

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solution explain why your product is the

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perfect option to solve that problem

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convince them to purchase yours and not

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someone else's and take them all the way

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through you can probably think of ads

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that you've seen that do that and think

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about how they start they will start by

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mentioning the problem so they're

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explaining they're taking people that

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are completely unaware they explaining

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the problem and then taking them all the

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way through that they can help you you

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think personal injury lawyers will will

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do this that sort of advertising all the

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time so if you're finding that your ads

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are literally dying after a few days

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it's almost certainly the case that your

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ads are only good enough to get hot

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audiences to convert and even if you're

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like yeah but I'm not retargeting meta

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will find those people anyway so even if

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it's to a cold audience meta will find

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your retargeting audiences and you'll

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burn through those people really really

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quickly and then you see a drop off if

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you see good results for a little bit

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longer than that a week couple of weeks

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and then you see the drop off it may

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well be that your ads are good enough to

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get people who are product aware and

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you're helping convince them to buy

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yours instead of someone else's um but

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if you're not getting past that point

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you're probably not good enough to go to

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the other stages so yes is a case of

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improving your ads better offers better

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ad creative I'll talk about that more in

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a second but it's also the messaging

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that you use starts to become really

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important so the first thing I want you

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to do is identify are are your ads good

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enough to get which stage to convert

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basically so it might be that only hot

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audiences in which case you need to

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create ads that are aimed at people that

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are product aware and try and get them

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to convert how would you do that you

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would emphasize the benefits of your

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product or service over your competitors

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that's how you get product aware people

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to purchase if they're already good

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enough to do that and you're thinking

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okay how can I improve them to go a step

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up again you need to change the

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messaging and change the positioning of

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the of the advertising so then you need

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to go out people who aren't solution

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aware to get

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from solution aware to purchase you need

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to go that one stage further and say we

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know that you know you can run paid ads

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to get great results but did you know

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that an agency can do it for you did you

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know that this type of product or

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service that we offer is the perfect

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answer to the solution you're looking

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for if you've already achieved solution

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aware you won't be seeing a drop off

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after days weeks probably even months

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you'd be able to advertise for much

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longer but if you're really trying to

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scale and uh improve your return on ad

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spend uh you need to go one step up

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again and go for people who are problem

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aware but not solution aware so Those

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ads would be pitched as do you have ABC

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problem if so did you know that this

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perfect solution that we happen to have

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is going to solve your problem improve

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your life all that sort of stuff and

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then if you really want to get very

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brave and Tackle unaware of course you

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can but you need to start by addressing

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the problem in the first place and

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letting people know were you the subject

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of an injury in a work environment did

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you know that you can get payment up to

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the amount of du d d d du as I said the

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personal injury lawyer is the super

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obvious one in those cases but you can

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do it in other scenarios as well it's

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it's improving your offer improving your

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creative but also trying to change your

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messaging to Target people that are at a

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lower level of awareness and then push

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them all the way through and in terms of

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getting really granular with stuff

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because I've seen Facebook advertisers

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tear their hair out trying to work out

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well hang on how do I get the messaging

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WR and know that I'm only reaching

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solution aware people you don't like if

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you if you create an ad that's aimed at

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solution aware people the messaging

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isn't going to be perfect for say people

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who are product aware or your hot

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audiences but it's fine generally

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because those people are much more like

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to convert anyway they're much more

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easier to convert so don't worry about

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segmenting out your audiences I would

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try and have multiple different ads with

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different messaging price points see how

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they perform to the total audience if

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you get it right you will most likely

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see that the ads pitched at people that

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are less aware will do well because if

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you are product aware and someone starts

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by talking about your problem so let's

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say someone is aware that you can hire a

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face Facebook ads agency to do your

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Facebook ads for you and an ad messaging

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is pitched that are you struggling to

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get customers did you know that running

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Facebook ads is a great way to do it

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those people aren't going to be put off

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by that it's they still have the problem

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and they already know about the

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solutions you're just you're you're

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reinforcing what they already know it's

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not wasted time it's not a d it's not

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like it's not going to work and then you

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can lead into the Facebook ad so if you

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pitch an ad at a lower level of

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awareness you're going to get people who

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are further down to convert but it's

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very unlikely to happen the other way

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around if you pitch in going our

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Facebook advertising Services is amazing

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it's so much better than our competitors

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look at all these testimonials that's a

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hard sale to people that don't even know

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you can run Facebook ads to find new

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customers which there are lots of people

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or don't even know that it's a viable

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option for their business and that's

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very much how I'd like you to think

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about this awareness framework and how

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you need to go after your potential

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customers and change your marketing

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messaging give it a go and if it really

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works out let me know in the comments

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below and if you want to know how to

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create high converting Facebook ads that

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can be put in front of people that are

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higher up the awareness ladder and still

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get them to convert I'd recommend that

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you check out this video in it I

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demonstrate a toour that I love that

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makes it really quick and easy to

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produce really high quality and high

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converting and creative

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