Apa itu Komunikasi Organisasi?

Summary

The video discusses the basic concepts of organizational communication, highlighting the definition of an organization as a collective activity with a shared goal. It explains two perspectives on organizations: institutional and interactional. The importance of communication in organizations is emphasized, with a focus on its role in coordination and achieving both individual and organizational goals. The video further delves into communication theories, including the transmission and transaction models, and explores the characteristics and environment of organizational communication. Lastly, it touches on the methodologies used in studying organizational communication.

Takeaways

• 😀 An organization is a collective activity that aims to achieve shared goals through a system, transforming energy into products and outcomes.
• 😀 Two main perspectives on organizations: the institutional perspective views organizations as structures, while the interactional perspective sees them as dynamic processes driven by human resources.
• 😀 The characteristics of organizations include relationship-building, goal-setting (both ideological and pragmatic), role division, and adherence to regulations and procedures.
• 😀 Organizations can be categorized into four types: mutually beneficial, business-focused, service-oriented, and those that work towards a common goal.
• 😀 Communication is vital for organizational success, acting as the 'source of life' that binds and coordinates the activities within an organization.
• 😀 There are two main models of communication: the transmission model (which focuses on the sender, message, and receiver) and the transaction model (which emphasizes meaning-making and cooperation).
• 😀 Organizational communication ensures the coordination of activities and efforts to achieve both individual and collective goals.
• 😀 Key characteristics of organizational communication include social collectivity, goal-setting (organizational and individual), coordination of activities, an established structure, and a supportive environment.
• 😀 The relationship between communication and organizations is multifaceted, involving both internal and external influences, emotions, abilities, and attitudes.
• 😀 The scope of organizational communication covers the creation of organizations through communication, the creation of patterns of interaction, and the establishment of organizational culture and character.

Q & A

What is the definition of an organization according to Daniel Khas and Tearkan?

An organization is defined as a collective activity that aims to achieve relationships through the transformation of energy into a system that produces products.

What are the two perspectives on organizations discussed in the script?

The two perspectives on organizations are the institutional perspective, which sees the organization as a structure, and the interactional perspective, which views it as a dynamic process dependent on human resources.

How does the institutional perspective view an organization?

The institutional perspective views an organization as a structure, focusing on hierarchy, authority, and levels within the organization, treating it like a noun or a 'dead object'.

How does the interactional perspective view an organization?

The interactional perspective views an organization as a process, focusing on human resources and the dynamics of change and progress within the organization.

What are the four main types of organizations mentioned in the script?

The four main types of organizations are mutually beneficial organizations, business-focused organizations, service organizations, and organizations aiming for the common good or commonwealth.

What is the role of communication in an organization according to Thomas Harris?

According to Thomas Harris, communication is the lifeblood of the organization, binding the organization together like oil and facilitating coordination, ensuring that relationships and organizational goals are achieved.

What are the two communication models discussed in the script?

The two communication models are the transmission model, which sees communication as a mechanical event between a sender, message, and receiver, and the transaction model, which emphasizes the importance of meaning-making and the complex interpretation of messages.

What is the difference between the transmission and transaction communication models?

The transmission model views communication as a simple process of sending and receiving messages, while the transaction model recognizes the complexities involved in interpreting and meaning-making due to differences in backgrounds, perceptions, and cooperation between communicators.

What are the key characteristics of organizational communication?

The key characteristics of organizational communication are social collectivity, the achievement of organizational and individual goals, coordinated activities, an organizational structure, and the creation of an organizational environment.

What are the five areas of study in organizational communication as mentioned by Littlejohn and Foss?

The five areas of study in organizational communication are: 1) organizations are created through communication, 2) organizations function to achieve common and individual goals, 3) communication creates patterns of interaction, 4) communication shapes the character and culture of the organization, and 5) communication can create or eliminate obstacles within the organization.