Alur Obat Di Rawat jalan RSUD Dr. Moewardi

Summary

This video explains the process of obtaining medication at the outpatient clinic of Dr. Muardi Hospital. After a doctor's examination, patients can go to the pharmacy with their prescription and registration card. At the pharmacy, they select their prescription type and queue for screening. Pharmacists will prepare the medication, verify the patient's identity, and offer educational guidance on the medication. If needed, patients can opt for home delivery by registering their address. The process is thorough, ensuring safety, and the delivery service ensures convenience for patients.

Takeaways

• 😀 After a consultation at the clinic, patients can go directly to the pharmacy to redeem their medication.
• 😀 Patients must bring their medication monitoring book and registration card when going to the pharmacy.
• 😀 At the pharmacy, patients will select a queue number based on the type of prescription they receive (General, Compounded, F-track, or BPJS).
• 😀 There are four prescription codes: 'U' for general patients, 'R' for compounded prescriptions, 'F' for F-track patients, and 'B' for BPJS patients.
• 😀 Upon selecting their queue number, patients will receive two tickets: one to submit at the reception and another to keep for reference.
• 😀 The pharmacy staff will screen the prescription, and if any issues arise, they will confirm with the doctor or patient for safety and quality.
• 😀 Once the prescription is cleared, pharmacy staff will prepare the medication, label it, and ensure everything is accurate before handing it over.
• 😀 Patients can wait in the waiting area while the pharmacy staff prepares their medication.
• 😀 If patients prefer home delivery, they must indicate it at the queue selection stage.
• 😀 After indicating home delivery, patients can proceed to the delivery service desk, provide their address, and receive a delivery receipt.
• 😀 Patients have the option of using the postal service or PIK for medication delivery, with the delivery process confirmed through a receipt.

Q & A

What is the first step in obtaining medication from Rumah Sakit Dr. Muardi's pharmacy?

The first step is to visit the pharmacy after being examined by the doctor at the outpatient clinic. You will need to bring your medication monitoring book and the registration card given by the nurse.

How do I select the queue number at the pharmacy?

You can select your queue number by using the APN machine. The machine will display four types of prescription codes to choose from: 'U' for general patients, 'R' for compounded prescriptions, 'F' for F-track patients, and 'B' for BPJS patients.

What happens after I select the queue number?

Once you select your queue number, the APN machine will generate two numbers: one should be attached to your prescription file at the reception desk, and the other is kept for your reference.

What does the pharmacy staff do after receiving the prescription?

The pharmacy staff will screen the prescription for accuracy. If there are any issues, they will confirm the details with the doctor or patient to ensure the safety and quality of the medication.

How is my medication prepared?

After the prescription passes the screening process, the pharmacy staff will prepare the medication, package it, and apply a label according to the prescription details.

Is there a final check before I receive the medication?

Yes, before handing over the medication, the pharmacy staff will perform a final check to ensure everything is correct.

What should I do while waiting for my medication to be prepared?

You should wait in the designated waiting area until your name is called at the medication pick-up counter.

How can I request home delivery for my medication?

To request home delivery, inform the pharmacy staff when you receive your queue number and attach a delivery note to your prescription file.

What happens after I choose the home delivery option?

After opting for home delivery, you will wait for the screening to be completed. Then, you will be called to the 'Medication Education and Delivery' counter to receive instructions about the medication.

What do I need to do at the delivery registration counter?

At the delivery registration counter, provide your queue number, fill in your delivery address, and confirm your identity. You will receive a receipt as proof of the delivery registration.