PERTEMUAN 1 E-BUSINESS- PERKEMBANGAN E-BUSINESS

Summary

In this video, Susanti Dwi Ilhami (Bu Santi) introduces the concept of e-business, emphasizing its role in modern business transformation. She defines e-business as the use of digital technologies to improve business processes and create value for customers. The video explains key concepts like e-commerce, the dimensions of e-business, and the advantages of digital transformation, such as cost-cutting and business expansion opportunities. It also addresses the potential challenges of e-business, including data theft, technical disruptions, and trust issues with consumers. The video concludes by inviting viewers to ask questions during the upcoming Zoom session.

Takeaways

• 😀 E-business is a process that uses digital technologies to improve business systems, creating superior value for potential customers.
• 😀 The definition of business involves organizations selling goods or services to customers or other businesses to generate profit.
• 😀 E-business includes a wide range of interactions such as transactions between businesses and customers, suppliers, investors, and even government entities.
• 😀 The four dimensions of e-business are: Who, What, Where, and Why.
• 😀 'Who' refers to the various entities involved in e-business, including customers, employees, suppliers, and governments.
• 😀 'What' refers to the types of collaborations and transactions that occur, including communication with competitors and business partners.
• 😀 'Where' highlights that e-business can occur anywhere, as long as there is access to digital or electronic facilities.
• 😀 E-business provides several advantages such as efficiency, cost reduction, better networking, and new business opportunities.
• 😀 The rise of digital economy is based on the goal of maximizing profit with minimal sacrifice, creating a new business environment.
• 😀 There are challenges associated with e-business, including risks like data theft, system failures, loss of customer trust, and human errors.

Q & A

What is the definition of business in the context of economics?

Business is defined as an organization that sells goods or services to customers or other businesses to generate profit.

How is e-business defined?

E-business is defined as the use of network technologies and associated technologies to improve business processes and systems, creating superior value for potential customers.

What role does technology play in e-business?

Technology plays a crucial role in e-business as it facilitates the exchange of goods and services, improving business processes through digitalization and electronic media, offering a more efficient system compared to traditional methods.

Who are the external parties involved in e-business interactions?

External parties involved in e-business interactions include suppliers, customers, investors, creditors (such as banks), the government, and media.

What are the four dimensions of e-business, as explained in the script?

The four dimensions of e-business are: 1) 'Who' – the parties involved in e-business, 2) 'What' – the transactions and communications that occur, 3) 'Where' – locations where e-business takes place, and 4) 'Why' – the reasons for adopting e-business.

What does the 'Who' dimension of e-business refer to?

The 'Who' dimension refers to all parties or entities involved in an e-business system or process, such as agencies, customers, employees, families, and government entities.

Why do many companies adopt e-business?

Companies adopt e-business to capitalize on new business opportunities, streamline operations, reduce costs, and increase revenue by leveraging networking and digital transformation.

What is the significance of the 'Where' dimension in e-business?

The 'Where' dimension signifies that e-business can occur anywhere, as long as the involved parties have access to electronic or digital facilities for communication and transactions.

What is the difference between the physical world and the virtual world in terms of business?

In the physical world, business transactions are tangible and involve physical products, while in the virtual world (or digital space), transactions are intangible and occur through digital signals, making them part of the digital economy.

What are some advantages of implementing e-business?

Advantages of e-business include increased efficiency, effectiveness, achievement of organizational goals, clearer and more structured business operations, and new business opportunities.

What are some potential disadvantages of e-business?

Potential disadvantages include direct transaction loss, data theft, business disruption due to technical issues, loss of customer trust, and unforeseen losses due to human error or system malfunctions.