lingoni ENGLISH (24) - Ordering food - A1/A2

lingoni ENGLISH
26 Sept 202107:40

Summary

TLDRThe script is a detailed dialogue of a reservation and dining experience at Lingoni's Kitchen. A guest books a table for two at 2:30 PM, requests outdoor seating, and provides contact details. Server Brian greets them, takes their drink orders, and suggests appetizers. They order a chicken Caesar salad and eggplant parmigiana for the main course, decline dessert, and pay the bill using a card reader. The interaction is polite and efficient, ending with the server clearing the table and wishing them well.

Takeaways

  • 📞 Making a reservation: The customer calls to make a reservation for two at Lingoni's Kitchen at 2:30 PM.
  • 🌳 Seating preference: The customer requests outdoor seating.
  • 👤 Personal details: The customer provides the name 'Emily' and a phone number for the reservation.
  • 🍽️ Server introduction: Brian introduces himself as the server for the day.
  • 🥤 Initial order: The customers order drinks – water and beer.
  • 🥕 Appetizer selection: One customer orders carrot soup as an appetizer, while the other declines.
  • 🥗 Main course choices: The customers choose the chicken Caesar salad and eggplant parmigiana as their main courses.
  • 🍮 Declining dessert: After the meal, the customers decline dessert.
  • 💳 Payment process: The bill is presented, and the customers are ready to pay immediately.
  • 🍽️ Table clearing: The server offers to clear the table and take away the plates.
  • 👋 Closing the service: The server wishes the customers a great day, and they thank him in return.

Q & A

  • What is the name of the restaurant in the script?

    -The name of the restaurant is Lingoni's Kitchen.

  • How many people are making the reservation?

    -Two people are making the reservation.

  • What time is the reservation being made for?

    -The reservation is being made for around 2:30 PM.

  • What type of seating does the customer prefer?

    -The customer prefers outdoor seating.

  • What is the name of the person making the reservation?

    -The name of the person making the reservation is Emily.

  • What is the phone number provided for the reservation?

    -The phone number provided for the reservation is 555-6273.

  • Who is the server at Lingoni's Kitchen?

    -The server at Lingoni's Kitchen is Brian.

  • What does the server offer to start the customers off with?

    -The server offers to start the customers off with some drinks.

  • What appetizer does one of the customers order?

    -One of the customers orders carrot soup as an appetizer.

  • What are the main courses ordered by the customers?

    -One customer orders a chicken Caesar salad, and the other orders eggplant parmigiana.

  • Does the customer want dessert?

    -No, the customer does not want dessert.

  • What does the phrase 'all set' mean in the context of the script?

    -In the context of the script, 'all set' means that the customer has everything they need or is ready to proceed to the next step, such as paying the bill.

Outlines

00:00

📞 Making a Reservation

The first paragraph of the script revolves around a phone call to make a reservation at Lingoni's Kitchen for two people at 2:30 PM. The caller requests outdoor seating and provides the name 'Emily' and a phone number '555-6273'. The conversation then shifts to the restaurant where Brian, the server, greets the guests and offers them drinks. He takes their appetizer orders – a water for one and a beer for the other – and also their main course selections: a chicken Caesar salad and an eggplant parmigiana. The server checks if they need anything else and then proceeds to take their order.

05:00

🍽 Dining Experience

The second paragraph continues the dining experience at Lingoni's Kitchen. The server, Brian, checks on the guests to ensure they enjoyed their meal and offers dessert, which they decline. He presents the bill and clears the table upon request. The guests are ready to pay immediately, and the server returns to process the payment. The script then transitions to a review of vocabulary from the dialogue, explaining terms like 'reservation', 'server', 'app' (as in appetizer), 'main course', 'bill', 'card reader', 'cash', and 'change'. The paragraph concludes with a humorous note where the guests jokingly comment on the experience feeling like a date and express their satisfaction with the waiter's service.

Mindmap

Keywords

💡Reservation

A reservation is a way to secure a spot in advance at a restaurant, hotel, or other service. In the video, the character asks to make a reservation at Lingony's Kitchen for 2:30, ensuring that a table will be ready when they arrive. This is crucial in dining experiences, particularly at busy places.

💡Server

A server is the person responsible for taking orders, serving food, and attending to customers at a restaurant. In the video, Brian introduces himself as the server and offers to start the guests with drinks. The server plays a key role in shaping the customer experience at a restaurant.

💡App

In this context, 'app' is short for appetizer, which is a small dish served before the main meal. The server asks if the guests would like to order any apps, referring to the carrot soup one of the guests chooses. It contrasts with the digital meaning of app, which refers to software applications.

💡Main course

The main course is the primary or largest dish in a meal, typically served after appetizers. In the video, one guest orders the chicken Caesar salad and the other orders eggplant parmesan as their main courses. The main course is the most substantial part of the dining experience.

💡Outdoor seating

Outdoor seating refers to tables located outside the restaurant building. In the video, the guest specifically asks for outdoor seating when making the reservation, indicating a preference for dining in an open-air environment, which is often chosen for its ambiance or weather conditions.

💡Bill

A bill is the statement that shows the cost of everything ordered at the restaurant. The server gives the bill to the guests when they are ready to leave. It's an essential part of any restaurant visit, representing the transaction between the customer and the establishment.

💡Cash

Cash refers to physical money, such as paper bills and coins, used to pay for a meal or service. In the video, cash is discussed as one form of payment at the restaurant, contrasting with credit card transactions. The concept of change, the money returned after overpaying with cash, is also introduced.

💡Card reader

A card reader is a device that processes payments made with credit or debit cards. In the video, it is mentioned as part of the payment process at the restaurant, highlighting a common way customers pay for their meals using modern electronic methods.

💡Change

Change refers to the money returned to a customer when they pay more than the amount owed. The video explains that if something costs two dollars and you pay with a five-dollar bill, you will receive three dollars in change. It is part of the basic financial transaction at restaurants when paying with cash.

💡Dessert

Dessert is the sweet course served at the end of a meal. The server asks if the guests would like dessert, but they decline. Dessert is typically offered after the main course and is a common final step in a complete dining experience.

Highlights

Making a reservation at Lingoni's Kitchen for the afternoon.

Requesting a reservation for two people.

Specifying a reservation time of around 2:30 PM.

Choosing outdoor seating for the reservation.

Providing the name 'Emily' for the reservation.

Giving the phone number 555-6273 for the reservation.

Greeting customers and introducing the server Brian.

Offering to start the customers off with drinks.

Ordering a water and a beer as drinks.

Asking if the customers would like to order appetizers.

One customer orders carrot soup as an appetizer.

Another customer declines an appetizer.

Discussing the main courses available.

One customer chooses the chicken Caesar salad.

Another customer selects the eggplant parmigiana.

Confirming the orders and asking if there's anything else.

Checking if everything was good and offering dessert.

Declining dessert and requesting the bill.

Processing the payment with a card reader.

Returning change after payment.

Completing the service and wishing the customers a great day.

Transcripts

play00:01

[Music]

play00:01

[Applause]

play00:03

[Music]

play00:05

[Applause]

play00:07

lingony's kitchen

play00:09

hi i was wondering if i could make a

play00:12

reservation for this afternoon please

play00:14

of course for how many for two people

play00:19

and for what time

play00:21

i think around 2 30.

play00:24

all right and would you like indoor or

play00:27

outdoor seating

play00:29

outdoor seating please

play00:31

okay

play00:32

what's the name for that

play00:34

emily okay

play00:37

and the phone number

play00:39

555-6273

play00:44

all right we'll see you then thank you

play00:47

take care bye

play00:50

welcome to lingoni's kitchen my name is

play00:52

brian and i'll be your server today can

play00:54

i start you guys off with some drinks

play00:56

yeah um he'll have a water

play00:59

and i'll have a beer please

play01:01

all right and can i put in an order of

play01:03

apps for you

play01:08

okay he'll have the carrot soup all

play01:10

right and for you

play01:12

i don't need anything okay coming right

play01:14

up

play01:15

and a water for you and do you know what

play01:18

you would like for your main courses

play01:21

yeah

play01:22

what did you want

play01:24

to say okay he would like the caesar

play01:27

salad the chicken caesar salad okay

play01:30

and i would like the eggplant parmesan

play01:33

please sure thing

play01:34

anything else

play01:36

no all right coming right up thanks

play01:40

so how was everything it was really good

play01:42

glad to hear it looks like you enjoyed

play01:45

and can i get you any dessert

play01:48

uh

play01:48

no thanks all right here's your bill for

play01:51

when you're ready take your time

play01:53

actually i think we're ready right now

play01:55

all right

play01:58

great i'll be back with this

play01:59

and can i take these pleats for you that

play02:01

would be great thanks

play02:04

all right and you're all set have a

play02:06

great day now thanks so much you too

play02:08

thanks

play02:13

okay

play02:14

so

play02:15

let's take a break

play02:17

and look at some of the words that might

play02:20

be new for you from the video

play02:24

the first one

play02:26

reservation

play02:27

this is how you save yourself a seat or

play02:31

a room somewhere

play02:34

you can make reservations

play02:37

at a restaurant

play02:39

a hotel

play02:41

an airplane etc

play02:44

server

play02:45

this is the person who takes your order

play02:48

for your food and drink

play02:51

and brings you

play02:53

your food and drink at a restaurant

play02:57

can i start you off with

play03:00

this is a way to say can i bring you

play03:03

something

play03:04

but

play03:05

since it's start you off with

play03:09

this means the first thing i will bring

play03:12

you

play03:13

an app

play03:14

short for appetizer

play03:17

is a small amount of food

play03:20

you eat at a restaurant before your main

play03:24

meal

play03:25

like in many languages

play03:28

app can also be the thing on your phone

play03:32

but when we're talking about restaurants

play03:35

app is short for appetizer

play03:39

coming right up

play03:41

this is a phrase we often say that means

play03:45

i'll bring it to you as soon as possible

play03:49

main course or main dish

play03:53

this is the largest part of your meal

play03:57

it's the big dish the primary dish

play04:01

all set with everything

play04:04

if you ask someone if they are

play04:08

all set with everything

play04:10

you're just asking them if they have

play04:14

everything they need

play04:16

bill

play04:18

this is a receipt or a small piece of

play04:21

paper usually

play04:23

that shows everything you ordered

play04:26

and how much you need to pay for those

play04:30

things

play04:32

your total comes to

play04:34

this is just a way to say

play04:37

you need to pay this much money

play04:41

card reader

play04:42

this is the machine you put your card

play04:45

into

play04:46

to pay for something

play04:48

cash

play04:50

cash is just money

play04:52

in the form of paper money and coins

play04:58

change

play05:00

change is the money you get back

play05:03

after you've paid for something

play05:06

so

play05:07

if something costs two dollars and you

play05:10

pay with a five dollar bill

play05:14

you will get

play05:15

three dollars back

play05:17

in change

play05:20

okay

play05:21

let's watch those dialogues again but

play05:24

this time without subtitles

play05:28

lingony's kitchen

play05:29

hi i was wondering if i could make a

play05:32

reservation for this afternoon please

play05:34

of course for how many for two people

play05:39

and for what time

play05:41

i think around 2 30.

play05:44

all right and would you like indoor or

play05:47

outdoor seating

play05:49

outdoor seating please

play05:51

okay

play05:52

what's the name for that

play05:54

emily okay

play05:57

and the phone number

play05:59

555-6273

play06:04

all right we'll see you then thank you

play06:07

take care bye

play06:10

welcome to lingoni's kitchen my name is

play06:12

brian and i'll be your server today can

play06:14

i start you guys off with some drinks

play06:16

yeah um he'll have a water and i'll have

play06:20

a beer please

play06:21

all right and can i put in an order of

play06:23

apps for you

play06:28

okay he'll have the carrot soup all

play06:30

right and for you

play06:32

i don't need anything okay coming right

play06:34

up

play06:36

and a water for you and you know what

play06:38

you would like for your main courses

play06:41

yeah

play06:42

what did you want

play06:46

okay he would like the caesar salad the

play06:48

chicken caesar salad okay

play06:50

and i would like the eggplant parmesan

play06:53

please sure thing

play06:55

anything else

play06:56

no all right coming right up thanks

play07:00

so how was everything it was really good

play07:03

glad to hear it looks like you enjoyed

play07:05

and can i get you any dessert

play07:08

uh

play07:08

no thanks all right here's your bill for

play07:11

when you're ready take your time

play07:13

actually i think we're ready right now

play07:15

all right

play07:18

great i'll be back with this

play07:20

and can i take these pleats for you that

play07:21

would be great thanks

play07:24

all right and you're all set have a

play07:26

great day now thanks so much you too

play07:28

thanks nailed it okay

play07:32

yeah

play07:33

i feel like we're on a weird date

play07:38

i love this waiter

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相关标签
Restaurant ExperienceReservationDining OutServer InteractionAppetizersMain CourseOutdoor SeatingFood OrderPayment ProcessCustomer Service
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