The Millennial Question

Simon Sinek
30 Dec 201615:25

Summary

TLDREl guion habla sobre la generación Millennial, acusada de narcisismo y falta de compromiso. Se mencionan cuatro factores clave: la crianza, la tecnología, la impaciencia y el entorno laboral. La generación ha crecido con expectativas de éxito fácil y gratificación inmediata, lo que ha llevado a una baja autoestima y falta de habilidades para manejar el estrés. La tecnología y las redes sociales han exacerbado estos problemas, y ahora las empresas deben asumir la responsabilidad de ayudar a construir la confianza y enseñar habilidades sociales a estos jóvenes.

Takeaways

  • 👨‍👩‍👧‍👦 LosMillennials, nacidos aproximadamente después de 1984, son vistos como difíciles de manejar, con acusaciones de ser indulgentes, narcisistas, egoístas, desenfocados y perezosos.
  • 🤔 Se les pide a los Millennials qué desean en el trabajo y responden que buscan un lugar con propósito, donde puedan tener un impacto y disfrutar de beneficios como comida gratis y asientos cómodos.
  • 🧩 Se identifican cuatro características clave que definen a los Millennials: la crianza, la tecnología, la impaciencia y el entorno.
  • 👨‍👩‍👧 La crianza 'fallida' ha llevado a muchos Millennials a crecer con una baja autoestima y la creencia de que son especiales y merecen todo sin esforzarse.
  • 📱 La tecnología y los medios sociales han exacerbado la baja autoestima al crear una dependencia de la dopamina, una sustancia química que se libera con la interacción y que es altamente adictiva.
  • 🌐 La generación Millennial ha crecido en un mundo de gratificación inmediata, lo que ha llevado a una falta de paciencia y a una dificultad para desarrollar relaciones profundas y significativas.
  • 🚫 La dependencia de los dispositivos y las redes sociales está dañando las relaciones personales y la capacidad de manejar el estrés de manera saludable.
  • 📈 Las tasas de suicidio y las sobredosis por drogas están aumentando en esta generación, así como los abandonos escolares y las ausencias por depresión.
  • 💼 Los ambientes corporativos, centrados en números y ganancias a corto plazo, no están ayudando a construir la confianza y las habilidades sociales de los Millennials.
  • 🌱 Se hace un llamado a las empresas a asumir la responsabilidad de compensar la falta de apoyo social y familiar y a trabajar en la construcción de la confianza y la enseñanza de habilidades a los Millennials.
  • 📱 Se aboga por la eliminación de los teléfonos móviles en las salas de reuniones y la creación de espacios para la interacción humana sin distracciones tecnológicas.

Q & A

  • ¿Cuál es la pregunta que se hace a menudo sobre los millennials?

    -La pregunta común es por qué los millennials son difíciles de gestionar y a menudo se les acusa de ser indulgentes, narcisistas, interesados en sí mismos, poco enfocados y perezosos, siendo el término 'indulgente' el más destacado.

  • ¿Qué cuatro características definen a la generación de los millennials según el transcript?

    -Los cuatro aspectos son: la crianza, la tecnología, la impaciencia y el entorno.

  • ¿Cómo afecta la crianza a los millennials según el discurso?

    -Se menciona que muchos millennials crecieron con estrategias de crianza fallidas, donde se les dió la impresión de que eran especiales y merecían lo que quisieran sin esforzarse por ello.

  • ¿Qué efecto tiene la tecnología en la autoestima de los millennials?

    -La tecnología y los medios sociales han contribuido a una generación con una autoestima más baja que las anteriores, ya que se creó una expectativa de vida perfecta en línea que contrasta con la realidad.

  • ¿Qué es la dopamina y cómo está relacionada con el uso de tecnología?

    -La dopamina es una sustancia química que se libera al usar redes sociales y celulares, lo que provoca una sensación de placer similar a la del alcohol, el tabaco o el juego, siendo altamente adictiva.

  • ¿Por qué la impaciencia es un problema para los millennials en el trabajo?

    -Los millennials crecieron en un mundo de gratificación inmediata, lo que hace que tengan dificultades para apreciar los procesos lentos y desafiantes que requieren paciencia y tiempo, como la satisfacción laboral y las relaciones fuertes.

  • ¿Cómo están afectando los ambientes corporativos a los millennials?

    -Los ambientes corporativos que valoran más las cifras y las ganancias a corto plazo que el bienestar a largo plazo de los jóvenes, no están ayudando a construir la confianza y a superar los desafíos de un mundo digital.

  • ¿Qué tipo de estrategias se deben implementar en el lugar de trabajo para mejorar la situación de los millennials?

    -Se deben implementar estrategias que fomenten la confianza, enseñen habilidades sociales y ayuden a encontrar un mejor equilibrio entre la vida y la tecnología, como prohibir el uso de celulares en salas de reuniones.

  • ¿Por qué es importante la interacción cara a cara en el lugar de trabajo?

    -La interacción cara a cara permite la formación de relaciones y confianza, lo cual es esencial para el desarrollo profesional y personal de los millennials.

  • ¿Qué sugiere el discurso sobre cómo manejar la adicción al celular?

    -El discurso sugiere quitar el celular de la habitación al dormir para evitar comprobarlo durante la noche, y en el contexto de las reuniones, se sugiere no tener celulares en la mesa para fomentar la interacción presencial.

Outlines

00:00

👨‍💼 Caracterización de los Millennials

El primer párrafo aborda la percepción de los Millennials como un grupo difícil de manejar, acusado de narcisismo, egoísmo, falta de enfoque y pereza. Se menciona que los líderes intentan entender a los Millennials preguntando qué desean, y estos responden que buscan un propósito en su trabajo y hacer impacto. Sin embargo, a pesar de ofrecer condiciones como comida gratis y almohadillas, siguen sin estar satisfechos. Esto se debe a que falta un componente clave que el orador identifica en cuatro características: la crianza, la tecnología, la impaciencia y el entorno. Los Millennials, dice, crecieron con estrategias de crianza fallidas que les hicieron creer que eran especiales y merecían todo sin esforzo, lo que ha llevado a una generación con baja autoestima al enfrentarse a la realidad adulta.

05:01

📱 El impacto de la tecnología y las redes sociales

El segundo párrafo explora cómo la tecnología y las redes sociales han afectado negativamente a los Millennials. La interacción con estos medios desencadena la liberación de dopamina, una sustancia química que se asocia con la adicción. Esto ha llevado a una generación que busca la aprobación de sus pares y se ve afectada por la superación de sus expectativas infantiles de ser especiales. Los Millennials enfrentan dificultades para formar relaciones profundas y significativas y, en lugar de buscar apoyo humano, recurren a dispositivos y redes sociales que ofrecen alivio temporal pero no resuelven el problema subyacente de la falta de habilidades para manejar el estrés.

10:02

🚀 La impaciencia y la búsqueda de gratificación inmediata

El tercer párrafo enfatiza la creciente impaciencia de los Millennials, quienes han crecido en un mundo de gratificación inmediata, donde todo se puede obtener rápidamente a través de tecnologías como Amazon y streaming de películas. Esto ha llevado a una generación que espera ver resultados inmediatos en su vida laboral y personal, sin comprender que la satisfacción y el éxito a menudo requieren tiempo y esfuerzo. Se menciona que los Millennials buscan dejar de trabajar rápidamente si no ven un impacto inmediato, lo que refleja una falta de paciencia y una comprensión de las largas carreras profesionales.

15:03

🌳 El entorno corporativo y la responsabilidad de las empresas

El cuarto y último párrafo critica el entorno corporativo por no apoyar adecuadamente a los Millennials en la construcción de su confianza y en la adquisición de habilidades sociales. Se argumenta que las empresas están más preocupadas por los números y las ganancias a corto plazo que por el bienestar a largo plazo de sus empleados. Se sugiere que las empresas deben asumir la responsabilidad de compensar las deficiencias de la crianza y la educación de los Millennials, enseñándoles paciencia y proporcionando un entorno que fomente la cooperación y la superación de los desafíos de un mundo digital.

Mindmap

Keywords

💡Millennials

Millennials es el término utilizado para describir a la generación de personas nacidas aproximadamente entre 1984 y más tarde. En el video, se discute cómo a menudo se les critica por ser difíciles de manejar, con acusaciones de ser narcisistas, egoístas y holgazanes, pero que en realidad buscan propósito y impacto en su trabajo. El guion destaca cómo las experiencias de la vida de los Millennials, influenciadas por la crianza, la tecnología y la impaciencia, han formado su comportamiento y actitudes en el lugar de trabajo.

💡Crianza fallida

La 'crianza fallida' se refiere a las tácticas de educación que, según el video, han llevado a muchos Millennials a crecer con una falsa noción de ser especiales y merecer todo sin esforzarse. Esto se ejemplifica en el guion con historias de niños que reciben elogios y medallas sin haber ganado merecidamente, lo que finalmente lleva a una baja autoestima y al choque con la realidad adulta.

💡Tecnología

La 'tecnología' se menciona como una de las fuerzas que ha influido en la generación Millennial, particularmente en el contexto de las redes sociales y los móviles. Se argumenta que la tecnología ha exacerbado problemas de ansiedad y depresión, ya que promueve una comparación constante con los demás y un acceso inmediato a una dopamina que se asocia con la adicción.

💡Impaciencia

La 'impaciencia' se refleja en la generación Millennial que ha crecido en un mundo de gratificación inmediata, donde casi todo se puede obtener rápidamente a través de la tecnología. El video sugiere que esto ha llevado a una falta de paciencia y a una falta de apreciación por el valor del trabajo a largo plazo y las relaciones profundas.

💡Autoestima baja

La 'autoestima baja' es un resultado de la combinación de factores mencionados, como la crianza fallida y la tecnología. En el video, se discute cómo la generación Millennial ha terminado sintiéndose menos especial y con menos confianza en sí mismos debido a la discrepancia entre las expectativas de la infancia y la realidad adulta.

💡Dopamina

La 'dopamina' es una sustancia química en el cerebro que se libera durante actividades que producen placer, como el uso de redes sociales y los móviles. El video explica cómo el acceso constante a esta sustancia a través de la tecnología puede ser adictivo y resultar en una dependencia de la tecnología para lidiar con el estrés.

💡Relaciones superficiales

Las 'relaciones superficiales' se mencionan para describir cómo la generación Millennial, influenciada por la tecnología, tiende a formar amistades que son a menudo más escapadas que profundas. Esto se ve afectado por la facilidad con la que se pueden formar y romper conexiones en línea, sin la necesidad de desarrollar habilidades de comunicación y resolución de conflictos.

💡Gratificación inmediata

La 'gratificación inmediata' describe la expectativa de los Millennials de obtener lo que quieren rápidamente, reflejada en la cultura de la compra en línea y el entretenimiento en streaming. El video argumenta que esta expectativa puede conducir a la frustración en el lugar de trabajo y las relaciones personales, donde el éxito y la satisfacción a menudo requieren tiempo y esfuerzo.

💡Liderazgo

El 'liderazgo' se discute como una solución potencial para los problemas enfrentados por los Millennials. El video sugiere que los líderes empresariales tienen la responsabilidad de proporcionar entornos de trabajo que fomenten la autoestima, la paciencia y las habilidades sociales, a diferencia de las críticas generales hacia los Millennials.

💡Balanciar la vida y la tecnología

El concepto de 'balanciar la vida y la tecnología' se destaca como una necesidad para la generación Millennial, que ha crecido rodeada de tecnología y se enfrenta a los desafíos de mantener relaciones humanas significativas y manejar el estrés de manera saludable. El video aboga por la importancia de la desconexión y el desarrollo de habilidades que no dependen de la tecnología.

Highlights

Millennials are accused of being entitled, narcissistic, and tough to manage, yet they seek purpose and impact in their workplaces.

The issues with Millennials can be broken into four factors: parenting, technology, impatience, and environment.

Many Millennials grew up with 'failed parenting strategies,' leading to lower self-esteem when faced with the real world.

Technology, especially social media, creates addictive behaviors similar to substance addiction due to dopamine release.

Excessive use of social media contributes to superficial friendships and an inability to form deep, meaningful relationships.

Many Millennials lack coping mechanisms for stress, turning to devices instead of human connections.

Impatience is a key trait, as Millennials grew up in a world of instant gratification, making them struggle with the slow processes of job satisfaction and building relationships.

There is no app for job satisfaction and meaningful relationships; they require time and effort.

Millennials often quit jobs early because they feel they're not making an impact, even after a short time.

Corporate environments focus on short-term gains rather than long-term development, leading Millennials to feel unsupported and lost.

The corporate world has a responsibility to help Millennials build confidence, patience, and social skills.

Allowing cell phones in meetings undermines relationship-building by distracting from meaningful interactions.

Building trust and forming relationships happens through small, consistent, and personal interactions, not big events.

Excessive phone use, especially during social activities or meetings, signals that the present moment is not important.

To mitigate phone addiction, remove temptations, such as not charging phones by the bed or leaving them behind during dinner with friends.

Transcripts

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I have yet to give a speech or have a

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meeting where somebody doesn't ask me

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the Millenial question what's the

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millennial question apparently

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Millennials as a generation which is a

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group of people who were born

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approximately 1984 and after are tough

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to manage and they're accused of being

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entitled and narcissistic

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self-interested unfocused lazy but

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entitled is the big one and and because

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they confound leadership so much what's

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happening as leaders are asking the

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Millennials what do you want and

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Millennials are saying we want to work

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in a place with purpose love that we

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want to make an impact you know whatever

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that means we want free food and bean

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bags and so somebody articulates some

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sort of purpose there's lots of free

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food and there's bean bags and yet for

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some reason they're still not happy and

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that's because you that they're missing

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there's a there's a missing piece what

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I've learned is that there I can break

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it down into four pieces right there are

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four four things four characteristics

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one is parenting the other one is

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technology

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third is impatience and the fourth is

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environment the generation that we call

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the Millennials too many of them grew up

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subject to not my words failed parenting

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strategies you know where for example

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they were told that they were special

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all the time they were told that they

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have anything they want in life just cuz

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they want it right they were told some

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of them got into honors classes not

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because they deserved it but because

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their parents complained and some of

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them got a is not because they earned

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them but because the teachers didn't

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want to deal with the parents some kids

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got participation medals they got a

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medal for coming in last right which the

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science we know is pretty clear which is

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it devalues the metal and the reward for

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those who actually work hard and that

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actually makes the person who comes in

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last feel embarrassed because they know

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they didn't deserve it so that makes me

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feel worse

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right so you take this group of people

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in the graduate school and they get a

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job and the thrust into an it into the

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real world and in an instant they find

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out they're not special

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their moms can't get them a promotion

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that you get nothing for coming in last

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and by the way you can't just have it

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because you want it right and in an

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instant their entire self image is

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shattered and so you have an entire

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generation that's growing up with lower

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self esteem than previous generations

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the other problem to compound it is

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we're growing up in a facebook Instagram

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world in other words we're good at

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putting filters on things we're good at

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showing people that life is amazing even

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though I'm depressed right and so

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everybody sounds tough and everybody

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sounds like they got it we'll figure it

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out and the reality is there's very

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little toughness and most people don't

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have it figured out and so when the more

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senior people say what we do they sound

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like this is what you got at it and they

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have no clue so you have an entire

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generation growing up with lower

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self-esteem than previous generations

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right through no fault of their own

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through no fault of their own right they

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were dealt a bad hand right now let's

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add in technology we know that

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engagement with social media and our

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cell phones releases a chemical called

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dopamine

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that's why when you get a text feels

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good right so you know we've all had it

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we you're feeling a little bit down or

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feeling a bit lonely and so you send out

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ten texts to ten friends you know high

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high high high high because it feels

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good when you get a response right right

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it's why we count the likes it's why we

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go back ten times to see if and if it's

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going if our my instagram is growing

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slower I would do something wrong do

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they not like me anymore right the

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trauma for young kids to be unfriended

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right because we know when you get it

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you get a hit of dopamine which feels

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good why we like it it's why we keep

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going back to it dopamine is the exact

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same chemical that makes us feel good

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when we smoke when we drink and when we

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gamble in other words it's highly highly

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addictive right we have age restrictions

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on smoking gambling and alcohol and we

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have no age restrictions and social

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media and cell phones which is the

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equivalent of opening up the liquor

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cabinet and saying to our teenagers hey

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by the way this adolescence thing if it

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gets you down

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but that's basically what's happening

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that's basically what's happening right

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that's basically what happened you have

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an entire generation that has access to

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an addictive numbing to chemical called

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dopamine through social media and

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cellphones as they're going through the

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high stress of adolescence why is this

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important

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almost every alcoholic discovered

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alcohol when they were teenagers when

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we're very very young the only approval

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we need is the approval of our parents

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and as we go through adolescence we make

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this transition where we now need the

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approval of our peers very frustrating

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for our parents very important for us

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that allows us to acculturate outside of

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our immediate families into the broader

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tribe right it's a highly highly

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stressful and anxious period of our

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lives and we're supposed to learn to

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rely on our friends some people quite by

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accident discover alcohol and numbing

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effects of dopamine to help them cope

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with the stresses and anxieties of

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adolescence unfortunately that becomes

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hardwired in their brains and for the

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rest of their lives when they suffer

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significant stress they will not turn to

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a person they will turn to the bottle

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social stress financial stress career

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stress that's pretty much the primary

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reasons why an alcoholic drinks right

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what's happening is because we're out

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allowing unfettered access to these

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dopamine producing devices and media

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basically it's becoming hardwired and

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what we're seeing is as they grow older

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they to many kids don't know how to form

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deep meaningful relationships their

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words not mine they will admit that many

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of their friendships are superficial

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they will admit that their friends that

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they don't count on their friends they

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don't rely on their friends they have

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fun with their friends but they also

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know that their friends will cancel out

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them that something better comes along

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deep meaningful relationships are not

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there because they never practice the

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skill set and worse they don't have the

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coping mechanisms to deal with stress so

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when significant stress starts to show

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up in their lives they're not turning to

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a person they're turning to a device

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they're turning to social media they're

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turning to these things which offer

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temporary relief we know the science is

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clear we know that people who spend more

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time on Facebook so far higher rates of

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depression than people who spend less

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time on Facebook write these things

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balanced alcohol is not bad too much

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alcohol is bad gambling is fun too much

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gambling is dangerous right there's

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nothing wrong with social media and cell

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phones it's the imbalance but if you're

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at dinner with your friends and you're

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texting somebody who's not there that's

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a problem that's an addiction if you're

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sitting in a meeting with people you're

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supposed to be listening to and speaking

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and you put your phone on the table face

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up or face down I don't care that sends

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the subconscious message to the room and

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you're not just just not that important

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to me right now right that's what

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happens and the fact that you cannot put

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it away it's because you are addicted

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right if you wake up and you check your

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phone before you say good morning to

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your girlfriend boyfriend or spouse you

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have an addiction and like all addiction

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in time it'll destroy relationships

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it'll cost time and it'll cost money and

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it'll make your life worse right so you

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have a generation growing up with lower

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self-esteem that doesn't have the coping

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mechanisms to do with stress stress

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right now you add in the sense of

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impatience right they've grown up in a

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world of instant gratification you want

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to buy something you go on Amazon it

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arrives the next day you want to watch a

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movie log on and watch your movie you

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don't check movie times you want to

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watch your TV show binge you don't even

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have to wait week to week to week right

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I know people who skip seasons just so

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they can binge at the end of the season

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right Instagram if occasion you want to

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go on a date you don't even have to

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learn how to be like you don't even have

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to learn and practice that skill you

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don't have to be the uncomfortable

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Intuit's is yes when you mean no one

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says no when you mean no but yes when

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you you have to swipe right bang I'm a

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stud right you don't have to learn the

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social coping mechanisms right

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everything you want you can have

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instantaneously everything you want

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instant gratification except job

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satisfaction and strength of

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relationships

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there ain't no app for that they are

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slow meandering uncomfortable messy

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processes and so I keep meeting these

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wonderful fantastic idealistic

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hard-working smart kids they've just

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graduated school they're in their

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entry-level job I sit down with them

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when I go how's it going they go I think

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I'm going to quit I'm like why they're

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like I'm not making an impact I'm like

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you've been here eight months

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it's as if they're standing at the foot

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of a mountain and they have this

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abstract concept called impact that they

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want to have in the world which is the

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summit what they don't see is the

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mountain I don't care if you go up the

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mountain quickly or slowly but there's

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still a mountain and so what this young

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generation needs to learn is patience

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that some things that really really

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matter like love or job fulfillment joy

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love of life self-confidence a skill set

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any of these things all of these things

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take time sometimes you can expedite

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pieces of it but the overall journey is

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arduous and long and difficult and if

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you don't ask for help and learn that

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skill set you will fall off the mountain

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or you will the worst case scenario the

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worst case scenario and we're already

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seeing it the worst case scenario is

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we're seeing increase in suicide rates

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we're seeing an increase in this

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generation we're seeing increase in

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accidental deaths due to drug overdoses

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we're seeing more and more kids drop out

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of school or take leaves of absence due

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to depression unheard of these are this

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is this is really bad

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the best case scenario the bet those are

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all bad cases right the best case

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scenario is you'll have an entire

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population growing up and going through

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life and just never really finding joy

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they'll never really find deep deep

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fulfillment in work or in life they'll

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just just walk through life and it'll GE

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just it's fine how's your job it's fine

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the same as yesterday how's your

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relationship it's fine like that's

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that's the best-case scenario which

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leads me to the fourth point which is

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environment which is we're taking this

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amazing group of young fantastic kids

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would just dealt a bad hand it's no

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fault of their own and we put them in

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corporate environments that care more

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about the numbers and they do about the

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kids they care more about the short-term

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gains than the long-term life of this

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young human being we care more about the

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year than the lifetime right and so we

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are putting them in corporate

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environments that aren't helping them

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build their confidence that aren't

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helping them learn the skills of

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cooperation that aren't helping them

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overcome the challenges of a digital

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world and finding more

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balance that isn't helping them overcome

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the need to have instant gratification

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and teach them the joys and impact in

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the fulfillment you get from working

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hard over on something for a long time

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that cannot be done in a month or even

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in a year and so with thrusting to them

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them in corporate environments and the

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worst part about it is they think it's

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them they blame themselves they can't

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they think it's them who can't deal and

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so it makes it all worse it's not I'm

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here to tell them it's not them it's the

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corporation's it's the corporate

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environments it's the total lack of good

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leadership in our world today that is

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making them feel the way they do they

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were dealt a bad hand it is and I hate

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to say it but it's the company's

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responsibility sucks to be you like we

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have no choice right this is what we got

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and I wish that society and their

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parents did a better job they didn't so

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we're gonna we're getting them in our

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companies and we now have to pick up the

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slack we have to work extra hard to

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figure out the ways that we build their

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confidence we have to work extra hard to

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find ways to teach them social the

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social skills that they're missing out

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on

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there should be no cell phones in

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conference rooms none zero and I don't

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mean the kind of like sitting outside

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waiting to text I mean like when you're

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sitting and waiting for a meeting to

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start nobody go this is what we all do

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we all sit here and wait for the meeting

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to start meaning starting okay we start

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the meeting no that's not how

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relationships are formed remember we

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talked about it's the little things

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relationships are formed this way we're

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waiting for a meeting to start we go

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how's your dad I heard he was in

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hospital oh he's really good thanks for

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asking

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he's actually iHome though oh I'm really

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glad it was really amazing I know it was

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really scary for well that's how you

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form relationships hey did you ever get

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that report on oh my god no I didn't

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I'll help you out I totally are can I

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help you out with that

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really that's how trust forms trust

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doesn't form at an event in a day even

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bad times don't form trust immediately

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it's the slow steady consistency and we

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have to create mechanisms where we allow

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for those little innocuous interactions

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to happen but when we allow cell phones

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and conference rooms we just okay I have

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the meeting and then my favorite is like

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when there's a cell phone there and you

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go like that you go

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it rings and go I'm not going to answer

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that mr. magnanimous you know

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when you're out for dinner with your

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friends like I do this with my friends

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when we're going out for dinner and

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we're leaving together we'll leave our

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cell phones at home who we calling maybe

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one of us will bring a phone in case we

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need to call an uber or take a picture

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of our meal there's the Fang come on I'm

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not I'm an idealist but I'm not insane I

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keep them I mean it looked really good

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we'll take one phone and so it's like an

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alcoholic the reason you take the

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alcohol out of the house this week is

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because we cannot trust our willpower

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we're just not strong enough but when

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you remove the temptation it actually

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makes it a lot easier and so when you

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just say don't check your phone people

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literally will go like this and somebody

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will go to the bathroom and what's the

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first thing we do because I wouldn't

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want to look around the restaurant for a

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minute and a half you know but if you

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don't have the phone you just kind of

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enjoy the world and that's where ideas

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happen the constant constant constant

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gage Minh is not where you have

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innovation and ideas ideas happen when

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our minds wander and we go and you see

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something uh I bet they could do that

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that's called innovation right but we're

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taking away all those little moments

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right you should not end none of us none

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of us should charge our phones by our

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beds we should be charging our phones in

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the living rooms right remove the

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temptation you wake up in the middle of

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night because you can't sleep you won't

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check your phone which makes it worse

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but if it's in the living room it's

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relaxed it's fine hiya but it's my alarm

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clock by an alarm clock

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they cost eight dollars I'll buy you in

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a while

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right but the point is the point is as

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we now in industry whether we like it or

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not we don't get a choice we now have a

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responsibility to make up the shortfall

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and to help this amazing idealistic

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fantastic generation build their

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confidence learn patience learn the

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social skills find a better balance

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between life and technology because

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quite frankly it's it's the right thing

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to do

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