Tourguide : Kayla Kaimarama

PolynesianCulturalCenter

13 Feb 201702:38

Summary

TLDRIn the heart of the Polynesian Culture Center, Kayla Kama from the Cook Islands shares her passion as a tour guide. She emphasizes the importance of family, unity, and the welcoming spirit that defines Polynesian culture. Kayla's role is not just to educate visitors about Polynesia but to create a familial bond, ensuring that guests leave with a deeper understanding and appreciation for the culture that has shaped her identity. Her ultimate goal is to see visitors depart with smiles and a sense of belonging, knowing they've become part of the Polynesian family.

Takeaways

🌟 The Polynesian Culture Center is a place where Polynesian culture and way of life are shared with visitors.
👨‍👩‍👧‍👦 'Ohana', which means family in Polynesian culture, is a central theme that emphasizes inclusivity and unity.
🗣️ Kayla Kama, a tour guide from the Cook Islands, represents the Polynesian Culture Center and shares her experiences.
😊 The joy of seeing visitors' smiles and providing them with a good experience is what Kayla enjoys most about her role.
🌐 The spirit of Polynesia is consistent across different Polynesian cultures, which visitors can feel at the center.
🏝️ Visitors often come to the center with little knowledge of Polynesia, and Kayla aims to educate and enlighten them.
💪 Kayla's identity is deeply rooted in her Polynesian heritage, which she is passionate about sharing with others.
🤝 The welcoming atmosphere at the center treats all visitors as part of one big family, regardless of their background.
👋 The goal is to ensure that visitors leave with a positive impression and a deeper understanding of Polynesian culture.
😢 It's not easy to say goodbye to visitors, as strong bonds and connections are formed during their time at the center.

Q & A

What is the main theme of the Polynesian Culture Center as described in the transcript?
-The main theme is sharing the Polynesian culture and way of life with visitors, emphasizing the importance of family and community.
Who is Kayla Kama and what is her role at the Polynesian Culture Center?
-Kayla Kama is from Rarotonga, Cook Islands, and her role at the Polynesian Culture Center is a tour guide in the guest services department.
What does Kayla enjoy most about being a tour guide?
-Kayla enjoys seeing the smiles on people's faces and helping them have a good experience while understanding the Polynesian culture.
How does Kayla describe the spirit of Polynesia?
-Kayla describes the spirit of Polynesia as something that is consistent across all Polynesian cultures, which visitors can feel at the center and in the places they visit.
Why is it important for Kayla to share her culture with visitors?
-For Kayla, sharing her culture is a way to help visitors understand her identity and the values that have shaped her as a person.
What is the relationship between the staff and visitors at the Polynesian Culture Center?
-The staff, including Kayla, treat visitors as part of their extended family, welcoming them with open arms and ensuring they have a memorable experience.
How does Kayla ensure that visitors leave the Polynesian Culture Center with a positive impression?
-Kayla ensures a positive impression by providing the best experience possible, making sure visitors learn and enjoy their time, and leaving with smiling faces.
What is the significance of the bond created between Kayla and the visitors?
-The bond created signifies the family-like relationship that is fostered at the center, making visitors feel like they are part of the Polynesian family.
What does Kayla consider her purpose as a tour guide?
-Kayla considers her purpose as a tour guide to be fulfilling the role of a family member, ensuring visitors have a great experience and learn about Polynesian culture.
How does Kayla feel when visitors express their reluctance to leave the center?
-Kayla feels a sense of accomplishment and connection when visitors express their reluctance to leave, indicating that the bond and relationship have been successfully established.
What motivates Kayla to provide the best experience for the visitors?
-Kayla is motivated by the desire to treat visitors like family and to fulfill her purpose as a tour guide by ensuring they enjoy and learn from their experience at the center.

Outlines

00:00

🌴 Polynesian Culture and Family Bonds

Kayla Kama, a tour guide at the Polynesian Culture Center, shares her passion for her culture and her role in the guest services department. She emphasizes the importance of family in Polynesian culture, using the word 'Ohana' to convey the sense of unity and inclusiveness. Kayla's favorite part of her job is witnessing the joy and enlightenment of visitors as they learn about Polynesia's way of life. She feels a deep connection to her guests, treating them as part of her extended family and striving to provide them with a memorable and educational experience. The script highlights the warmth and hospitality of the Polynesian community, where visitors are welcomed with open arms, and the goal is to ensure that they leave with a deeper understanding and appreciation of Polynesian culture.

Mindmap

Keywords

💡Polynesian Culture Center

The Polynesian Culture Center is the main setting of the video and represents a place where Polynesian traditions and lifestyle are shared with visitors. It serves as a hub for cultural exchange, where tour guides like Kayla introduce guests to the rich heritage of Polynesian people. In the script, it is emphasized that visitors are not just guests, but become like family.

💡Culture

Culture, in this context, refers to the collective traditions, values, and practices of Polynesian people. The video highlights how the tour guides share their way of life with visitors, making them feel connected to the spirit of Polynesia. For Kayla, her culture defines who she is, and it’s what she strives to help others understand.

💡Family

Family is a central theme in Polynesian culture, often extending beyond blood relations to include all members of the community. In the video, Kayla explains that everyone who visits the center becomes part of her family, and she treats them as such. The concept of family is portrayed as the driving force behind the warmth and hospitality offered at the center.

💡Spirit of Polynesia

The 'spirit of Polynesia' refers to the unique atmosphere and cultural essence that visitors experience when they come to the Polynesian Culture Center. Kayla describes this spirit as something that unites Polynesian people across different islands and that visitors can feel whether they are at the center or traveling to other parts of Polynesia.

💡Tour Guide

A tour guide at the Polynesian Culture Center, like Kayla, plays a crucial role in educating and helping visitors understand Polynesian culture. The tour guide’s job is more than just providing information; it involves creating a personal and emotional connection with guests, making them feel like part of the family.

💡Guest Services

Guest services refers to the department within the Polynesian Culture Center that focuses on ensuring visitors have a pleasant and enriching experience. Kayla works in this department, and her responsibilities include offering tours and helping guests feel comfortable and welcomed, reflecting the center's values of hospitality.

💡Connection

Connection refers to the bond that is formed between the visitors and the tour guides at the Polynesian Culture Center. Kayla emphasizes how she strives to create meaningful relationships with guests, so much so that by the time they leave, it feels like saying goodbye to family. This sense of connection is a key element of the experience.

💡Way of Life

The 'way of life' mentioned in the video represents the day-to-day customs, values, and relationships that define Polynesian living. Kayla explains that the culture she shares with visitors is deeply rooted in her way of life, which is heavily influenced by family and community values.

💡Bond

A bond is a strong connection that forms between people, and in the video, Kayla discusses how she creates bonds with visitors during their time at the Polynesian Culture Center. These relationships are so strong that guests often do not want to leave at the end of their visit.

💡Purpose

Purpose in this context refers to Kayla's personal mission and fulfillment as a tour guide. She finds meaning in helping guests have the best possible experience at the Polynesian Culture Center. By sharing her culture and creating a family-like atmosphere, she feels that she is fulfilling her role and purpose.

Highlights

Sharing Polynesian culture and way of life is a central theme at the Polynesian Cultural Center.

The importance of 'ohana, or family, in Polynesian culture is emphasized.

Kayla Kama from the Cook Islands is a tour guide at the Polynesian Cultural Center.

Her role involves sharing her culture and ensuring guests have a positive experience.

Kayla's favorite part is seeing smiles on guests' faces and helping them understand Polynesian culture.

The spirit of Polynesia is said to be consistent across different Polynesian locations.

Guests often arrive with little knowledge of Polynesia, which the guides aim to change.

Kayla's personal connection to the culture is a driving force in her work.

The welcoming atmosphere at the center is likened to a family environment.

Visitors are considered part of the 'ohana, or extended family, at the center.

Kayla's goal is to offer the best experience to guests, as she would to her own family.

The aim is for guests to leave with a memorable experience and a deeper understanding of Polynesian culture.

Creating a bond and relationship with guests is a key aspect of the Polynesian Cultural Center's mission.

The emotional connection between staff and guests is a significant part of the visitor experience.

Kayla's role as a tour guide is to ensure guests leave with a sense of fulfillment and happiness.

The cultural center's success is measured by the smiles and satisfaction of its guests.

The Polynesian Cultural Center strives to create a sense of belonging for all who visit.

Kayla's motivation is deeply rooted in her desire to share her culture and make a positive impact.