Entrepreneurial Strategy - Value Chain Strategy

Joshua Gans
17 Oct 201714:04

Summary

TLDRThe transcript discusses the value chain strategy, an execution strategy focusing on enhancing competitive capabilities such as quality or cost. Unlike disruption strategies, it emphasizes collaboration within existing value chains rather than creating new ones. It targets existing customers and integrates old and new technologies. Companies like Drizly and PayPal exemplify this strategy, becoming vital links in their respective value chains by leveraging unique capabilities and forming trusted partnerships, which are key to capturing value and achieving success.

Takeaways

  • 🔍 The value chain strategy is an execution strategy that focuses on capabilities for competition, specifically quality or cost.
  • 🔗 It is similar to normal strategy but differs by not focusing on barriers to entry or control of strategic resources.
  • 🤝 Value chain strategy emphasizes collaboration and insertion into existing value chains rather than creating new ones.
  • 🎯 The strategy is defined by the choice of competition, usually focusing on existing end customers and integrating improvements with current technologies.
  • 🏢 The modus operandi of a value chain strategy is to be good at competing in the moment, leveraging core competencies internally and finding the right partners externally.
  • 📈 Value creation hypothesis in this strategy revolves around serving as a unique, vital link in the value chain and capturing value based on importance and irreplaceability.
  • 🛒 Drizly is an example of a company that uses a value chain strategy by delivering alcohol directly to homes, leveraging existing distribution networks.
  • 💼 Foxconn exemplifies a successful value chain strategy, demonstrating that it can be profitable even though it may seem pedestrian.
  • 💡 PayPal's strategy was to simplify and secure online payments, making it an easy and safe option for providers and eventually being acquired by eBay.
  • 💼 Sun Microsystems overcame the challenge of being a new entrant in the market by partnering with a major incumbent, demonstrating the importance of trust and reputation in value chain strategies.

Q & A

  • What is a value chain strategy?

    -A value chain strategy is an execution strategy that focuses on capabilities for competition, such as quality or cost, to compete better in the moment. It emphasizes investment in execution and orientation towards collaboration within existing value chains.

  • How does a value chain strategy differ from a disruption strategy?

    -A value chain strategy focuses on improving a specific segment of an existing value chain rather than creating a new one or disrupting the industry. It does not aim to control the entire value chain but to be a vital and irreplaceable link within it.

  • What are the key elements of a value chain strategy?

    -The key elements include a choice of competition, customer set, technology integration, internal focus on core competencies, external focus on partnerships, and the ability to capture value by being a unique and vital link in the value chain.

  • Why is the value chain strategy effective for startups?

    -Value chain strategies can be less resource-intensive for startups as they leverage existing industry partners and infrastructure. This approach allows startups to focus on specific value-adding activities within the chain without the need to build everything from scratch.

  • Can you provide an example of a company that uses a value chain strategy?

    -Drizzly is an example of a company that uses a value chain strategy by delivering alcohol directly to customers' homes using existing distribution networks, thus inserting itself into the existing value chain without building its own.

  • What is the importance of leverage in a value chain strategy?

    -Leveraging unique capabilities and resources is crucial in a value chain strategy as it allows a company to become an irreplaceable supplier, thereby capturing more value within the chain.

  • How did PayPal implement a value chain strategy?

    -PayPal pursued a value chain strategy by making online payments easy and safe for providers, enabling e-commerce and inserting itself as a vital link in the value chain for transactions.

  • What was Sun Microsystems' approach to establishing a value chain strategy?

    -Sun Microsystems offered to send half of its team to help a potential customer, Computer Vision, learn how to produce their workstations, which helped Sun establish a reputation and grow its customer base.

  • Why is finding the right partners crucial in a value chain strategy?

    -The right partners provide access to necessary resources and capabilities, help build a company's reputation, and are essential for capturing value within the value chain.

  • What challenges might a company face when pursuing a value chain strategy?

    -Challenges include building a strong reputation, especially for new companies, finding trustworthy partners, and ensuring that the company's capabilities are unique and valuable enough to be considered irreplaceable within the value chain.

Outlines

00:00

🔗 Value Chain Strategy: Execution and Collaboration

The first paragraph introduces the concept of the value chain strategy as an execution strategy, focusing on enhancing competitive capabilities in quality or cost. Unlike traditional strategies, it emphasizes immediate competition rather than barriers to entry or strategic resource control. Value chain strategy encourages collaboration within existing value chains, aiming to become a vital link rather than disrupting them. The strategy targets existing customers and integrates new technologies with old ones. It is characterized by seeking unique capabilities that make a firm a preferred partner in the value chain, allowing it to capture value. An example given is Drizly, a company that delivers alcohol to homes by leveraging existing distribution networks rather than building its own.

05:01

🛠️ Value Chain Strategy in Practice: Examples and Success

Paragraph two delves deeper into the practical application of value chain strategies, highlighting that they can be highly profitable, as exemplified by Foxconn. It discusses how such strategies are particularly attractive to startups due to their lower resource intensity when the right partners are identified. The key to success in a value chain strategy is leverage—having unique capabilities that are difficult to substitute, thus becoming an irreplaceable supplier. PayPal is cited as a successful case, where it inserted itself into the internet payment value chain, making transactions easy and secure. Sun Microsystems is another example, where it overcame initial customer acquisition challenges by partnering with a major incumbent, demonstrating the importance of trust and reputation in value chain strategies.

10:01

🚀 Overcoming Challenges in Value Chain Strategy: Sun Microsystems' Approach

The third paragraph narrates how Sun Microsystems tackled the challenge of establishing a foothold in the market with its workstations. By offering to send half of its staff to help a major customer, Computer Vision, learn how to produce their product, Sun Microsystems provided significant value without immediate financial return. This strategic move allowed Sun Microsystems to build its reputation, gain a secure customer, and eventually become a dominant player in the market. The paragraph underscores the importance of finding trustworthy partners and the challenges of building a reputation when pursuing a value chain strategy.

Mindmap

Keywords

💡Value Chain Strategy

Value Chain Strategy refers to a business approach that focuses on enhancing a company's competitive capabilities through the optimization of its internal activities and external collaborations within an existing value chain. In the video, it is described as an execution strategy that emphasizes immediate competitiveness rather than creating new value chains or controlling strategic resources. An example given is Drizly, an app that delivers alcohol by leveraging existing distribution networks, thus improving a specific segment of the value chain without controlling the entire process.

💡Capabilities

Capabilities in the context of the video pertain to the specific skills, resources, or assets that a company possesses, which enable it to compete effectively in the market. These can be related to quality or cost leadership. The video emphasizes that a value chain strategy is heavily dependent on a company's unique capabilities that make it a preferred partner within an existing value chain.

💡Collaboration

Collaboration is a key aspect of the value chain strategy, where a company seeks to integrate itself into existing value chains by partnering with other firms. The video discusses how this orientation towards collaboration is distinct from disruption strategies, where a company might aim to create an entirely new value chain. Collaboration is illustrated through the example of Drizly, which partners with existing alcohol outlets for home delivery.

💡Competitive Forces

Competitive forces are the various external factors in an industry that impact a company's ability to compete, such as rivalry among existing competitors, threat of new entrants, and bargaining power of suppliers and buyers. The video mentions that even when focusing on collaboration, a company must consider competitive forces to ensure it can capture value from its position in the value chain.

💡Core Competency

Core competency refers to the critical skills and knowledge that a company has, which are central to its business and provide a competitive advantage. The video suggests that a value chain strategy involves focusing on core competencies to excel in the current market, which may involve securing scarce talents and capabilities.

💡Customer Set

The term 'customer set' in the video denotes the group of customers a company targets with its value chain strategy. It is mentioned that this set is usually focused on existing end customers, rather than trying to serve the underserved or building a new customer class. This approach is about enhancing service or product offerings for current customers within an established market.

💡Technology Integration

Technology integration within the value chain strategy involves the combination of new and existing technologies to improve a company's offerings. The video contrasts this with the approach of some strategies that might discard older technologies. It suggests that integrating technologies is a way to innovate while leveraging the strengths of established systems.

💡Value Creation Hypothesis

The value creation hypothesis in the context of the video is the idea that a company must serve as a unique and vital link in the value chain to create value. It is about understanding how a company can contribute in a way that is significant and difficult to replicate by others, thus enhancing its position within the chain.

💡Value Capture

Value capture refers to the ability of a company to secure a portion of the value it helps create within the value chain. The video explains that this is not about having no options but about possessing capabilities that are so unique and valuable that other firms in the chain prefer to work with them, leading to a sharing of surplus.

💡Disruption Strategy

A disruption strategy, as mentioned in the video, is different from a value chain strategy. It involves creating new markets or value chains rather than improving existing ones. The video contrasts this with the value chain strategy, which is more about enhancing one's position within the current structure of an industry.

💡Partnership

Partnership is crucial in a value chain strategy as it involves finding the right partners within the value chain to collaborate with. The video discusses how this is essential for creating value together and for establishing a company as a trusted and irreplaceable link in the chain, as exemplified by the story of Sun Microsystems partnering with Computer Vision.

Highlights

Value chain strategy focuses on capabilities for competition, either quality or cost.

It is an execution strategy that does not focus on barriers to entry or control of strategic resources.

Value chain strategy is about competing better in the moment rather than creating a new value chain.

The strategy involves inserting oneself into existing value chains for collaboration.

The strategy is defined by the choice of competition, usually focusing on existing end customers.

Technology choice in value chain strategy is about integrating improvements or combining new and old technologies.

The modus operandi of a value chain strategy is to be good at competing in the moment and focusing on core competency.

External focus is on finding the right partner in the value chain to create value together.

Value creation hypothesis is about serving as a unique vital link in the value chain.

Value capture is about the importance of the firm's capabilities, making it a preferred partner.

Drizzly is an example of a company that uses a value chain strategy by delivering alcohol straight to homes.

Foxconn is highlighted as a company that successfully pursued a value chain strategy, demonstrating its profitability.

Value chain strategies are effective for startup firms as they can be less resource-intensive with the right partners.

PayPal is an example of a company that pursued a value chain strategy, making payments easy and safe on the internet.

Sun Microsystems developed workstations and used a value chain strategy to crack the problem of initial customer acquisition.

Value chain strategy involves leveraging unique capabilities to become an irreplaceable supplier in the chain.

The strategy requires finding partners and having a reputation for treating startups well.

Value chain strategies can be easy to start and ramp up if the right partners are found.

Transcripts

play00:01

snap I look at value today in strategy

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value chain strategy was one of the

play00:08

execution strategies and why is it an

play00:14

execution strategy because the focus is

play00:16

on capabilities for competition and

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those capabilities are either quality or

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cost from that perspective value chain

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strategy is very similar to normal

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strategy that you get taught about in

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your strategic management courses the

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only difference is it doesn't focus on

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barriers to entry or control of

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strategic resources in other words it

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focuses on how you can compete better in

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the moment so as we've already mentioned

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what value chain is is a investment in

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execution but it is also a orientation

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towards collaboration that is you're not

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seeking to do a new value chain you're

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seeking to insert yourself in existing

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value chains so from that perspective it

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is a little bit different from what

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we'll come to call disruption strategy

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to be dealt with in another the value

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strapping strategy has as with all of

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these things it's defined by the choice

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of competition it has a customer set of

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customer choices that are usually

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focused on existing end customers you're

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not trying to serve the underserved or

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building a new customer class and

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because you are cooperating with

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incumbent firms in an existing value

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chain your choice of technology is on

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integrating improvements or new and old

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technologies together in other words

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you're not throwing out the old

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technologies the modus operandi of a

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change strategy with regard to identity

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is of course being good at competing in

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the moment that is focusing on core

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competency internally that means getting

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scarce talents and capabilities working

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for you in terms of your external focus

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it is looking for the right partner in

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the value chain so that you can create a

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lot of value together but at the same

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instance you have to think about

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competitive forces because you will be

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worrying about whether you can create

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account to capture any value you've

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created in terms of the value creation

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hypothesis what you're looking to is to

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serve as a unique vital link in the

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value chain and in order to capture

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value it is all about how important are

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you this term a repressor bility is not

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meant to say oh there are no other

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options to you

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instead it's to say that your

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capabilities are such that other firms

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do not have them and so that makes you a

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preferred partner and hence other people

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will cede some surplus to you a good

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example of a company that has chosen a

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value change strategy is drizzly grisly

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is available in the US and as you can

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see here it's an app and it is in the

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mode of the uber book for drinking type

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business plan but basically what they

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wanted to do obviously wanted to do is

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they wanted to deliver alcohol straight

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to people's homes now what they did not

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do was build out their whole

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distribution network for alcohol in

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effect all they are doing is taking from

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the outlets that exist

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since I'm in Canada in Toronto outlets

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exist straight to your door

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so there what they're doing is they're

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coordinating the delivery mechanisms for

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that process so it's very similar to the

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business model that we saw for instance

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with Peapod and the co founders relevant

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Robinson said we're not trying to rip

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down an industry and build a back up or

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we're trying to do is give small

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businesses in this case model shops the

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tools to be more profitable at the end

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of the day so it's just another way of

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doing that so that is a quintessential

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inserting in the value chain you'll

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notice that it is not focused on control

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because what they're doing is trying to

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do this particular segment of the value

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chain better than what other people can

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do they're not controlling it they're

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not locking people in they haven't got

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any real blocking patents or anything

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like that

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here of course is our usual slide that

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that is talking in a bit more detail

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about the value train strategy including

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some of the companies that have pursued

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it one that you would have heard of is

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Foxconn and Foxconn is one that should

play05:55

stand out because value chain strategy

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often sounds very pedestrian and

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certainly hasn't got the greatest title

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and we have discussed that about Foxconn

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demonstrated that it can be a very

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profitable strategy indeed for companies

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pursuing it so you shouldn't equate the

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pedestrian nature of what appears to be

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a value chain strategy and the

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possibilities of a success because

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success really is there and can be

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produced if that's the right strategy

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for the idea you're pursuing value chain

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strategies will also turn out to be

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quite effective attractive startup firms

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because they can be less resource

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intensive if you already know the right

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partners you want to talk to so the key

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value capture hypothesis is this notion

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of leverage do you have enough leverage

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and so do you have you know human

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resources that you can ration along the

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value chain do you have these unique

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capabilities that allow you to serve

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supply chain value chain partners and

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it's very easy for them to find the same

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quality of substitutes available and can

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you move that all the way up to becoming

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an irreplaceable supplier in in the

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chain of values such as Foxconn of

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manage to do one company that did manage

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to pursue this value chain strategy

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it was PayPal PayPal is an extraordinary

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company mainly because it's for some

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reason managed to accumulate people in

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it who would

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driving it who ended up driving

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literally in some cases the world

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thereafter so many famous entrepreneurs

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went on from PayPal to do other things

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including Peter tuile Elon Musk Reid

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Hoffman people who founded YouTube and I

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could go on it's just incredible what

play08:16

they were able to do that's why it's

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called the PayPal mafia but what they

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were pursuing was in fact a value chain

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strategy with PayPal which was to make

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payments easy on the internet for all

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manner of providers both easy and safe

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actually and what that was able to do

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was you know enable things where they

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weren't safe such as eBay who eventually

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bought PayPal to generate ecommerce and

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PayPal is of course still around doing

play08:53

that to that same function today

play08:55

inserting itself in the value chain even

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though there are competitors now of

play08:59

course another great value chain

play09:03

strategy comes from the case of Sun

play09:05

Microsystems some Microsystems in the

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1980s developed what word - what were

play09:14

called workstations these were very very

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powerful pcs that could be networked to

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one another to perform very high

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intensive tasks and they were extremely

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expensive as well but Sun initially

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didn't have any customers now this is a

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problem when you've got a value change

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strategy because someone who's going to

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rely on your product to service their

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own customers wants to know that you can

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deliver that they can trust you and so

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you if you're coming in and saying even

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if you're saying well I'm cheaper than

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these other guys there's going to be a

play09:55

whole lot of problems associated with

play09:58

building up your brand and reputation so

play10:01

very transparent ease can be quite

play10:03

difficult to that record

play10:05

how did sun microsystems crack the

play10:08

problem well what they did is they went

play10:12

to computer vision which was the largest

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downstream incumbent at the time and

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they liked the product but they had a

play10:21

deal of another manufacturer for Apollo

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a competitor and we liked your

play10:27

workstation but the deal with Apollo was

play10:29

really done I don't see how you could

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change our mind and we've decided and

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that's the you know that's it

play10:36

why you're a 40-person company you have

play10:40

an incomplete product we love the

play10:41

technology there's no way you can supply

play10:43

it

play10:43

Apollo is standards well financed well

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managed etc so the valour of Sun

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Microsystems a guy called Vinod Khosla

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said look I'm gonna make you an offer

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you can't refuse

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we'll send half our company over to help

play11:00

you learn how to do it put it into

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production and go with it

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there were you know this was important

play11:07

because there are a lot of people in

play11:09

computer vision who you know wanted to

play11:11

develop some capabilities inside so that

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was going to make those people very

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happy and you'll save yourself millions

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and have millions of dollars in gross

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margin was your produce using this you

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don't have to develop your own

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technology you get the latest technology

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which you like more than your current

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one the president of computer vision

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then say well in return for what we have

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to do this and you know it says in

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return for nothing what they did was

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they supplied all this essentially you

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know for free or at a very low cost but

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that gave them the leg they needed in

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order to build up the reputation built

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computer division as a secure customer

play12:01

and move on to others as well and

play12:02

conquer the value chain strategy so they

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persuaded computer vision to reconsider

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the option they started there were an

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OEM for the Sun workstation and the

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contract allowed computer vision free

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access to the technology and a bit

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ability to tweak things

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but ultimately they tended to rely on

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sun for the day-to-day technical

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expertise and so those capabilities

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ended up being what son was able to sell

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they establish themselves as legitimate

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company and and and grew enormous lead

play12:39

to a very successful state in terms of

play12:44

choosing your competition this is of

play12:47

course what defines it you've got to

play12:48

find these partners and have a

play12:50

reputation for treating startups well

play12:52

this is actually the same issue that you

play12:55

had in IP strategy of course as well you

play12:59

know that you're gonna find partners you

play13:01

can trust in fact that's a hypothesis if

play13:03

you can't find those partners you can

play13:05

trust this is not gonna end up being a

play13:07

good stretch for you okay and so we

play13:11

already talked about Cisco as being then

play13:13

and some go down the line of having

play13:15

alliances and some actually sell them

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well okay so this is you know an

play13:22

important way of pursuing important set

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of important strategy collection a value

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change strategy they have their

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challenges but they can often be easy to

play13:36

start and ramp up if you find the right

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partners to it and so there's not much

play13:41

more to say than just that you can apply

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your normal tools of strategy and

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competitive advantage in the moment to

play13:50

understand what is going on here but you

play13:53

alternately there a key value creation

play13:55

and value capture hypothesis that can

play13:57

actually be tested relatively easy so

play14:00

long as you put a time frame on it

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