Safety Benchmarking - A Case Study

SafetyVideos.com
21 Jan 201506:40

Summary

TLDRThe script from the 'Safety Benchmarking with Dyne McDermott' video highlights the company's exceptional safety record, achieved through a culture change that empowers employees. By integrating behavior-based safety, direct observation, and a no-punishment policy, McDermott reduced incidents dramatically without excessive costs. The video offers an in-depth look at their safety program, emphasizing the importance of employee involvement and management support in fostering a proactive safety culture.

Takeaways

  • 📈 The US Bureau of Labor Statistics reported over four million workplace incidents in 2006, costing hundreds of billions of dollars, despite extensive safety measures.
  • 🏆 Deine McDermott Petroleum has achieved exceptional safety records, winning the Robert W Campbell award, the Baldrige award, and OSHA VPP star status at all four of its facilities.
  • 👷‍♂️ The company's safety program involves a combination of behavior-based safety, direct observation, employee empowerment, and a no punishment atmosphere.
  • 🔧 Management at Deine McDermott supports employee ideas for safety improvements, ensuring they are vetted and implemented efficiently.
  • 🤔 The program delves into the 'why' behind unsafe behaviors, aiming to understand and address the root causes of such actions.
  • 🙅‍♂️ Punishing unsafe behaviors is avoided to prevent a culture of fear and to encourage open communication about safety concerns.
  • 👥 Employee committees play a crucial role in identifying and resolving safety issues through various tools and techniques.
  • 🛠️ Direct observation is used to keep safety at the forefront of every employee's mind, making them more safety-conscious and aware.
  • 🔄 A culture change is emphasized as the key to achieving safety excellence, which is more easily spoken of than attained but is very reachable.
  • 💡 Involvement of every level of employee is crucial for the cultural change to start and for seeing tangible results in safety improvements.
  • 🏢 The success of Deine McDermott's safety program is a testament that safety excellence can be achieved through employee involvement and management support.

Q & A

  • What was the reported number of workplace-related incidents in private industry in 2006 according to the US Bureau of Labor Statistics?

    -In 2006, over four million workplace-related incidents were reported in private industry.

  • What are some of the common safety efforts mentioned that are implemented in factories and offices?

    -Common safety efforts include safety policies, rules, procedures, committees, signage, and other safety-related initiatives.

  • Despite extensive safety efforts, why do workplace incidents and accidents continue to occur?

    -The script suggests that despite extensive safety efforts, incidents and accidents may continue because they could be seen as an unavoidable part of life, regardless of the efforts made.

  • Which company is highlighted in the script for achieving a high level of safety excellence?

    -Dyne McDermott Petroleum is highlighted for achieving an unexpected level of safety excellence.

  • What prestigious safety awards has Dyne McDermott Petroleum received?

    -Dyne McDermott Petroleum has received the Robert W. Campbell Award for Safety Excellence, the Baldrige Award, and achieved OSHA VPP Star status at each of its four facilities.

  • What approach did Dyne McDermott use to drastically reduce their safety incidents?

    -Dyne McDermott used a combination of behavior-based safety, including direct observation, peer reinforcement, employee empowerment, and a no-punishment atmosphere, along with strong management support to reduce their safety incidents.

  • What was the result of Dyne McDermott's safety program in terms of incident reduction?

    -The safety incidents at Dyne McDermott were reduced from over 50 a year to just 6 in a very short period of time.

  • How does Dyne McDermott's program ensure that safety remains a priority among employees?

    -The program keeps safety in the forefront of employees' minds through continuous training, behavior-based safety processes, and direct observation, making safety a daily focus.

  • What role does management play in Dyne McDermott's safety program?

    -Management plays a crucial role by avoiding punishment for unsafe behaviors, supporting employee ideas for safety improvements, and ensuring that safety-related suggestions are implemented quickly and effectively.

  • What is one of the key factors that contributed to the cultural change in safety at Dyne McDermott?

    -A key factor was involving every level of employee in the safety process, which fostered a sense of ownership and responsibility among workers, leading to significant cultural change.

Outlines

00:00

🔍 Achieving Safety Excellence: A Case Study

The script discusses the alarming frequency of workplace incidents reported by the US Bureau of Labor Statistics, costing billions, despite the presence of safety policies and procedures. It highlights the exceptional safety record of McDermott Petroleum, a company that has won prestigious safety awards and achieved OSHA VPP Star status at all its facilities. The company's success is attributed to a culture change involving behavior-based safety, direct observation, employee empowerment, and a no-punishment atmosphere. Management's support for employee-generated safety ideas is emphasized, along with the use of committees and various tools to identify and address safety issues. The script suggests that involving every level of employee and keeping safety at the forefront of everyone's mind are key to achieving a significant reduction in incidents.

05:01

🛡️ Empowering Employees for Safety Excellence

This paragraph emphasizes the importance of employee involvement and empowerment in achieving safety excellence. It suggests that employees on the field have a better understanding of potential hazards and should take pride and ownership of safety programs. The script shares personal anecdotes from employees who have identified and addressed safety issues, highlighting the impact of a proactive approach to safety. The narrative encourages viewers to learn from McDermott's example and take the next step towards safety excellence in their own workplaces. It concludes with a personal note on the value of safety for the well-being of employees and their families.

Mindmap

Keywords

💡Workplace Safety

Workplace Safety refers to the measures and procedures put in place to minimize the risk of accidents, injuries, and illnesses in a work environment. In the video, it is the central theme, emphasizing the importance of safety policies, rules, and procedures to prevent incidents. The script mentions that despite significant efforts and expenses, workplace incidents continue to occur, highlighting the ongoing challenge of achieving safety excellence.

💡Incidents and Accidents

Incidents and Accidents are unexpected and unplanned events that can result in harm or damage. The script reports over four million workplace-related incidents in 2006 alone, indicating the prevalence of such events. These incidents are costly and are a driving force behind the pursuit of improved safety measures.

💡Safety Policies

Safety Policies are formal statements that outline an organization's commitment to safety, including rules and procedures to be followed. The script mentions that companies spare no expense in creating these policies to achieve safety excellence, yet incidents still occur, suggesting a gap between policy and practice.

💡Safety Excellence

Safety Excellence is the high standard of safety performance achieved by an organization, often through a combination of effective policies, employee engagement, and a strong safety culture. The video uses McDermott Petroleum as an example of a company that has reached this level, winning awards and achieving OSHA VPP star status at all its facilities.

💡Behavior-Based Safety

Behavior-Based Safety is a proactive approach to safety that focuses on observing and modifying at-risk behaviors to prevent accidents before they occur. The script describes how McDermott uses this approach, including direct observation and employee empowerment, to reduce safety incidents significantly.

💡Employee Empowerment

Employee Empowerment involves giving employees the authority and responsibility to make decisions and contribute to the workplace safety process. The script highlights McDermott's success in reducing incidents by involving employees in safety initiatives and implementing their ideas.

💡No Punishment Atmosphere

A No Punishment Atmosphere is an environment where employees are not penalized for reporting unsafe behaviors or conditions. The script explains that McDermott avoids punishing unsafe behaviors to encourage open communication and the reporting of potential hazards.

💡Management Support

Management Support refers to the active involvement and backing of management in implementing safety initiatives and addressing employee concerns. The script emphasizes the importance of management's role in ensuring that employee safety ideas are vetted and implemented efficiently.

💡Safety Committees

Safety Committees are groups of employees, often from different levels of an organization, who work together to identify and address safety issues. The script mentions that McDermott's committees use various tools and techniques to uncover and eliminate safety problems.

💡Cultural Change

Cultural Change in the context of the video refers to the shift in an organization's attitudes and practices towards safety, making it a shared responsibility and priority. The script describes how McDermott achieved a cultural change by involving every level of employee and fostering a collective focus on safety.

💡Safety Benchmarking

Safety Benchmarking is the process of comparing an organization's safety practices and performance against industry leaders or standards to identify areas for improvement. The video offers an in-depth look at McDermott's safety program as a benchmark for other companies to learn from and aspire to.

Highlights

In 2006, over four million workplace incidents were reported in private industry alone, costing hundreds of billions of dollars.

Despite numerous safety policies and efforts, workplace incidents continue to occur, raising questions about the effectiveness of current safety measures.

McDermott Petroleum has achieved an exceptional safety record, winning the Robert W Campbell award for safety excellence, the Baldrige award, and OSHA VPP star status at all four of its facilities.

The company reduced safety incidents from over 50 a year to 6 within a short period without excessive costs, demonstrating the feasibility of significant safety improvements.

McDermott's success is attributed to a culture change that emphasizes employee involvement and empowerment in safety practices.

Behavior-based safety, including direct observation and employee empowerment, plays a key role in McDermott's safety program.

A no punishment atmosphere encourages employees to report unsafe behaviors and conditions without fear of retribution.

Management's role is crucial in supporting employee ideas for safety improvements and ensuring they are implemented efficiently.

Employee committees at McDermott use various tools and techniques to identify and address safety issues proactively.

The program aims to involve every level of employee, fostering a collective sense of responsibility for safety.

Direct observation is used not just to identify unsafe behaviors, but to understand the underlying reasons behind them.

Management avoids punishing unsafe behaviors to maintain open communication and encourage employee feedback.

Employee ideas for safety improvements are vetted and implemented quickly, demonstrating management's commitment to employee engagement.

The success of McDermott's safety program is attributed to a combination of employee involvement, management support, and a culture of safety.

The program emphasizes the importance of safety consciousness and awareness among all employees on-site.

Employees are encouraged to look out for each other's safety, fostering a sense of pride and ownership in the safety program.

The video 'Safety Benchmarking with McDermott' provides an in-depth look at the company's safety program and offers insights into achieving safety excellence.

The ultimate goal is to create a workplace where every employee feels empowered and responsible for maintaining a safe environment.

Transcripts

play00:03

the US Bureau of Labor Statistics

play00:05

reports that in 2006 alone just in

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private industry

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there were over four million workplace

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related incidents reported costing into

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the hundreds of billions of dollars and

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yet in our factories and offices there's

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no shortage of safety policies rules

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procedures committees signage and other

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safety efforts we spare no expense in

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the pursuit of safety excellence so why

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does it continue to remain out of reach

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why do we continue to have incidents and

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accidents injuries and illness is it

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just a part of life something we can't

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really avoid no matter how hard we try

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or how much we spend possibly and yet

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one company out of tens of thousands of

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others has reached a level of safety

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excellence unexpected in the world of

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modern business well I think our safety

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record speaks for itself

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deine McDermott Petroleum recipient of

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the Robert W Campbell award for safety

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excellence recipient of the Baldrige

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award and the company that achieved OSHA

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VPP star status at each of its four

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facilities obviously excels at safety in

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the 35 minute video safety benchmarking

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with dine McDermott you'll get an

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in-depth look at their safety program

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how they did it how they use the

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combination of behavior-based safety

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including direct observation period

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forcement and employee empowerment in

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conjunction with employee based

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committees a no punishment atmosphere

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and true support from management to

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implement the changes and ideas the

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employees come up with to take their

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safety incidents from over 50 a year

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down to 6 in a very short period of time

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without breaking the bank

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their secret culture change a goal

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that's easier spoken of than attained

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but they did reach it and you'll learn

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that it's not magic instead it's a very

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reachable goal that any company can

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achieve through putting the employees in

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charge and through getting us to think

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more about safety everybody's in

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it's the whole site it's not just

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certain individuals that's that's what I

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think is like the best thing you know

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that you're involving every level of

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employee that's when you start seeing

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the results that's when you start that's

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when the cultural change starts and that

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involvement happens by first getting all

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the employees trained in the basics of

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safety then using the process of

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behavior-based safety and specifically

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the act of direct observation to put

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safety more in the forefront of every

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employee's mind and keep safety in your

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mind and makes you more more safety

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conscious it keeps people aware on a

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site and makes you think of safety more

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often I mean that was one of the things

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that convinced Bob Mayo is one of our

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observers told him he was sitting in his

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chair wrong when he was dis computer and

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he said didn't matter whether I wanted

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to remember that or not every time after

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that but I sat down in that chair that's

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what I thought about next employees

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watch for critical behaviors those

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behaviors that might lead to an accident

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but unlike some unpopular forms of

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behavioural safety died McDermott's

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program digs a little deeper asking the

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question why do we engage in unsafe

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behaviors in the first place if they're

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doing it they're doing it for some

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reason so it causes you to ask the

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employee and you may get answers as

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diverses well this stupid piece of

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machinery had the handle on the wrong

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side so I have to lean all the way out

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and get to the handle or they don't

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reimburse me for hard hats so I didn't

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feel like going out and buying a hard

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hat and this is where management steps

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in first management avoids punishing for

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unsafe behaviors knowing that this kind

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of punishment will shut off the flow of

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information coming from employees

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employees will be reluctant to provide

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any other input to management if they

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know that there's some form of

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retribution that's gonna be taken what

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we're trying to do is not retaliate what

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we're trying to do is get you to use the

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basic techniques properly to start with

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so you don't hurt yourself or hurt

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something 20 or towork but just as

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importantly management supports the

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employees making sure employee ideas for

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better safety get vetted and implemented

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in a fast efficient manner

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if an employee identify something yes

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you have to show management commitment

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that we're going to repair or fix if

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you're unable to provide that assurance

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to employees and you're unable to

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demonstrate that you can walk the walk

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yes yeah they're not gonna feel as

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comfortable in recommending or

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implementing things in the future at

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dine McDermott committees made up of

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rank-and-file employees use tools like

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peer reinforcement safety monitor

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reports safety walkthroughs process

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hazards analyses benchmarking and

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information sharing to ferret out safety

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problems and remove them

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best of all you and your staff will

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learn these concepts and the no-nonsense

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what's in it for me reasons behind the

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ideas straight from the mouths of the

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passionate people who've put them into

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action yeah you could say it goes way

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beyond the words on a piece of paper

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you're the one out in the field you're

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the one that sees the danger areas and

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you know they want you to have a good

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eye because number one I mean a lot of

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times your management's not out here

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seeing what's going on

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I guess they felt that you know they had

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pride and ownership and in the programs

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if you're not only looking out for

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yourself but you're looking out for your

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fellow worker you feel like you're

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making a difference to not only for you

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suffer for other workers on the side I

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had a close call I guess you call it I

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was passed at the intersection I stopped

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before I hit the gate so I felt that it

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was necessary that we do something

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before somebody did hit the gate we

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found a piping issue with one of our

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storage tanks who noticed it I've got

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you you noticed yeah so it wasn't like

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management or OSHA came in and said this

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is wrong right it wasn't even in my

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expertise but it was something like this

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kind of jumped out it are you ready to

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take safety to the next level in your

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workplace then take a lesson from

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someone who stands at the top of the

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field get inspired and take the next

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step towards safety excellence with the

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safety benchmarking with Dyne McDermott

play06:24

DVD today I feel that I will go home

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safe

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afternoon you know to be with my child

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and I wouldn't have it any other way

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相关标签
Workplace SafetyCulture ChangeEmployee EmpowermentSafety ExcellenceOSHA ComplianceInjury PreventionManagement SupportSafety TrainingBehavioral SafetyAccident ReductionSafety Benchmarking
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