Sneaky Ways Fast Food Restaurants Get You To Spend Money

Business Insider
18 Mar 201906:47

Summary

TLDRThis video script reveals the psychological tricks fast food chains use to entice customers to spend more, despite the illusion of affordability. It discusses the impact of menu design, combo meals, and marketing strategies that manipulate consumer behavior. The script also addresses the rising costs of fast food and its accessibility in low-income areas, highlighting the challenge of balancing convenience with health and financial considerations.

Takeaways

  • 🍔 Fast food is often perceived as cheap and convenient, but Americans spend about $1,200 annually on it, indicating unexpected expenses.
  • 🎨 Fast food chains use visual tricks like bright colors and large images to draw attention to more expensive items.
  • 💰 Restaurants employ pricing strategies such as omitting dollar signs and using .79, .89 endings to make prices seem lower than they are.
  • 🍟 Value menus exist but are often inconspicuous and may not offer significant savings compared to combo meals.
  • 📋 Combo meals are prominently featured and simplify the ordering process, but they offer minimal savings and can include unwanted items.
  • 🔢 The perceived value of bigger portions can lead consumers to overlook the health implications and actual cost-effectiveness.
  • 🥤 Fast food companies encourage the purchase of high-profit-margin items like sodas through various strategies.
  • 📈 The average price of a fast food burger has increased by 54% in the last decade, making it more expensive relative to other dining options.
  • 🏪 24-hour locations and all-day breakfasts are tactics to ensure constant availability and increased sales opportunities.
  • 🖥 Ordering kiosks at fast food restaurants lead to higher average spending due to their design that encourages lingering and additional purchases.
  • 📊 Fast food companies use aggressive marketing, including limited-time offers and app rewards, to increase frequency of visits and spending.

Q & A

  • What is the average annual spending on fast food by Americans according to the study mentioned in the script?

    -According to the study, Americans spend around $1,200 on fast food every year.

  • Why do fast food restaurants use bright colors and large food pictures in their menus?

    -Fast food restaurants use bright colors and large food pictures to grab customers' attention and stimulate their appetite, especially when they are hungry. This strategy is based on the idea that food pictures light up the brain and are key for food companies.

  • What psychological pricing strategy do fast food restaurants often employ to make their offerings seem cheaper?

    -Fast food restaurants often use a pricing format like 9.79 or 0.89, which makes the price seem lower because customers read left to right, thus perceiving it as closer to $9 rather than $10.

  • Why are dollar and value menus typically placed in less conspicuous locations on the menu board?

    -Dollar and value menus are placed in less conspicuous locations to make them harder to see, subtly encouraging customers to consider more expensive items instead.

  • How does the combo meal strategy used by fast food restaurants influence customers' spending habits?

    -The combo meal strategy simplifies the ordering process, making it quicker and more convenient for customers to order multiple items at once, which often leads to higher spending and larger portion sizes than necessary.

  • What is the actual savings when ordering a combo meal compared to ordering individual items, as illustrated with the McDonald's Number 3 example?

    -In the McDonald's Number 3 example, ordering the combo meal saves only 9 cents compared to ordering the individual items separately.

  • How do fast food restaurants benefit from offering large portion sizes and cheap upgrades?

    -Offering large portion sizes and cheap upgrades encourages customers to buy more, increasing the profit margins, especially since items like sodas have a higher profit margin compared to main dishes like burgers.

  • Why do fast food companies promote 24-hour locations and all-day breakfast options?

    -24-hour locations and all-day breakfast options ensure that customers can get whatever they want whenever they want it, increasing the frequency of visits and the likelihood of making additional purchases.

  • What is the impact of ordering kiosks on customers' spending at McDonald's, according to CEO Steve Easterbrook?

    -According to Steve Easterbrook, customers spend more on average at kiosks because they linger longer, influenced by the numerous pictures and options presented to them.

  • How do fast food companies use advertising and promotions to entice customers to spend more?

    -Fast food companies use advertising on signs, posters, TV commercials, brand tie-ins, coupons, app reward points, and special daily deals to create enticing offers that encourage customers to make additional purchases.

  • What has been the trend in the average price of a fast food burger over the last decade, as reported by Bloomberg?

    -The average price of a fast food burger has increased by 54% in the last decade, outpacing the price increase of fast-casual and fine dining restaurants.

  • Why do healthier fast-casual options often fail to attract the same demographic as fast food restaurants, especially for families on a budget?

    -Healthier fast-casual options are often significantly more expensive than fast food, making them less accessible for families on a budget, who may prioritize affordability over health considerations.

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Related Tags
Fast FoodSpending HabitsHealth ImpactPsychological TricksCombo MealsFood MarketingValue MenusPrice PerceptionConsumer BehaviorNutrition Awareness