TLE Grade 7 Quarter 1 - ICT Week 1 - Sectors of ICT and Its Career and Business Opportunities
Summary
TLDRThis video script from 'Technology and Livelihood' explores the dynamic field of Information and Communication Technology (ICT), highlighting key sectors such as computer programming, visual arts, computer system servicing, and telecommunication. It delves into the diverse career opportunities within these sectors, emphasizing the importance of continuous learning and skill development for professionals to stay relevant and drive innovation in the ever-evolving ICT landscape.
Takeaways
- π The video script is from an educational module discussing the Information and Communication Technology (ICT) sector, its career and business opportunities.
- π The lesson aims to help students understand ICT sectors and their potential for future career and business prospects.
- π‘ ICT is defined as a broad field involving technologies used to manage, process, and communicate information.
- π₯οΈ Key areas of study in ICT include computer programming, visual arts, computer system servicing, and telecommunication.
- π¨βπ» Computer programming is the process of creating instructions for computers to execute, with a wide range of job roles such as software developer and mobile app developer.
- π¨ The visual arts in ICT involve using digital tools for artistic creation, with roles like digital artist and graphic designer blending creativity with technology.
- π οΈ Computer system servicing focuses on maintaining and optimizing computer systems for reliability, security, and performance, with roles like IT support technician and system administrator.
- π‘ Telecommunication in ICT involves the transmission of information over distances using electronic means, with roles in customer service and technical support.
- π₯ The script highlights the importance of continuous learning and skill development for ICT professionals to stay relevant and drive innovation.
- π The video emphasizes the dynamic and multidisciplinary nature of ICT, which has revolutionized information gathering, processing, storage, and communication.
- π The careers in ICT offer diverse opportunities, with the potential for new job roles emerging as technology evolves.
- π The learning competency for the lesson is to analyze ICT sectors and evaluate their potential for future career choices.
Q & A
What does ICT stand for and what is its significance?
-ICT stands for Information and Communication Technology. It is a broad field that encompasses the technologies used to manage, process, and communicate information. The significance of ICT lies in its ability to revolutionize the way information is gathered, processed, stored, communicated, and used across various domains of human activity.
What are the key areas of study in ICT?
-The key areas of study in ICT include computer programming, visual arts, computer system servicing, and telecommunication.
What is computer programming and why is it important?
-Computer programming is the process of designing and writing instructions (code) for computers to follow. These instructions are written in programming languages that humans can understand and are then translated by the computer into machine-readable instructions that it can execute. It is important because it is a foundational skill in the modern digital age, enabling technological innovation and driving progress across various fields.
What are some common job roles in computer programming?
-Some common job roles in computer programming include software developer, software engineer, mobile application developer, systems analyst, and game developer.
How does the visual arts sector in ICT differ from traditional visual arts?
-The visual arts sector in ICT refers to the use of digital technology and computational tools to create, manipulate, and present visual artworks. It combines artistic creativity with technological innovation, leveraging digital mediums and software to explore new forms of expression and communication, unlike traditional visual arts that may not involve digital tools.
What are some key job roles in ICT visual arts?
-Key job roles in ICT visual arts include digital artist or illustrator, graphic designer, 3D modeler or animator, web designer or developer, digital content creator, motion graphics designer, game artist, interactive media designer, and digital marketing designer.
What is computer system servicing and why is it essential?
-Computer system servicing refers to the process of maintaining and optimizing computer systems to ensure they operate efficiently, reliably, and securely. It is essential to prevent issues, resolve problems, and improve overall performance, thereby ensuring that IT infrastructure remains reliable, secure, and optimized for business operations.
What are some common job roles in computer system servicing?
-Some common job roles in computer system servicing include IT support technician, desktop support engineer, system administrator, IT security specialist, hardware engineer or technician, data center technician, field service technician, IT consultant, and computer forensics analyst.
What is the role of telecommunication in ICT?
-Telecommunication in ICT refers to the transmission of information over long distances using electronic and digital means. It involves the use of various technologies and devices to transmit, receive, and process data, voice, and video signals between individuals, organizations, or computer systems, playing a pivotal role in connecting individuals, organizations, and devices worldwide.
What are some key job roles in telecommunication and contact center services?
-Key job roles in telecommunication and contact center services include customer service representative, technical support specialist, team leader or supervisor, quality assurance analyst or QA, and call center agent.
Why is continuous learning important for ICT professionals?
-Continuous learning is essential for ICT professionals to stay abreast of technological advancements, hone their expertise, and foster a mindset of lifelong learning. This helps them sustain their relevance, drive innovation, and achieve long-term success in the dynamic field of ICT.
Outlines
π» Introduction to ICT Sectors and Careers
The first paragraph introduces the topic of ICT (Information and Communication Technology) sectors and their career opportunities. It emphasizes the importance of understanding ICT sectors for future career choices and the need to analyze various sectors' potential. The paragraph outlines the learning competency to analyze ICT sectors and evaluate career prospects. It introduces key areas of study within ICT, such as computer programming, visual arts, computer system servicing, and telecommunication. The paragraph also explains the broad field of ICT, its impact on society, and the dynamic nature of the field, highlighting the importance of continuous learning in ICT.
π¨ Careers in ICT: Visual Arts and Creative Technologies
The second paragraph delves into the intersection of visual arts with ICT, focusing on how digital technology and computational tools are used to create and manipulate visual artworks. It discusses the careers available in this field, including digital artists, graphic designers, 3D modelers and animators, web designers, digital content creators, motion graphics designers, game artists, interactive media designers, and digital marketing designers. The paragraph highlights the blend of artistic creativity with technical proficiency required in these roles and the importance of understanding user interaction and audience engagement.
π οΈ Computer System Servicing: Maintaining IT Infrastructure
The third paragraph discusses the role of computer system servicing in ICT, which involves maintaining and optimizing computer systems for efficiency, reliability, and security. It outlines various job roles in computer servicing, such as IT support technicians, desktop support engineers, system administrators, IT security specialists, hardware engineers, data center technicians, field service technicians, IT consultants, and computer forensics analysts. The paragraph emphasizes the importance of these roles in ensuring the smooth operation of an organization's technology and aligning it with business goals and requirements.
π Telecommunication and Contact Center Services in ICT
The fourth paragraph explores the field of telecommunication within ICT, focusing on the transmission of information over long distances using electronic means. It discusses the role of contact center services in facilitating communication between customers and agents, using various technologies and tools to support customer interactions and service delivery. The paragraph lists key job roles in telecommunication and contact center services, including customer service representatives, technical support specialists, team leaders, quality assurance analysts, and call center agents. It underscores the importance of continuous learning and skill development for ICT professionals to stay relevant and drive innovation in their careers.
Mindmap
Keywords
π‘ICT
π‘Computer Programming
π‘Visual Arts
π‘Telecommunication
π‘Career Opportunities
π‘Software Developer
π‘Digital Artist
π‘Systems Analyst
π‘Game Developer
π‘Web Designer
π‘Continuous Learning
Highlights
ICT stands for Information and Communication Technology, which is a broad field involving technologies used to manage, process, and communicate information.
ICT is a dynamic and multidisciplinary field that has revolutionized the way information is gathered, processed, stored, communicated, and used across various domains.
The lesson aims to demonstrate an understanding of ICT sectors and their potential career and business opportunities.
Computer programming is the process of designing and writing instructions for computers to follow, using programming languages.
Programming is foundational in the digital age, enabling technological innovation and driving progress across various fields.
Careers in computer programming include software developer, mobile application developer, systems analyst, and game developer.
Visual Arts in ICT refers to the use of digital technology and computational tools for creating, manipulating, and presenting visual artworks.
Careers in ICT Visual Arts include digital artist, graphic designer, 3D modeler, animator, web designer, and motion graphics designer.
Computer system servicing involves maintaining and optimizing computer systems for efficient, reliable, and secure operation.
Roles in computer servicing include IT support technician, desktop support engineer, system administrator, and IT security specialist.
Telecommunication in ICT refers to the transmission of information over long distances using electronic and digital means.
Careers in telecommunication include customer service representative, technical support specialist, team leader, and quality assurance analyst.
Contact center services involve the use of telecommunication technologies to facilitate communication between customers and agents.
Continuous learning and skill development are essential for ICT professionals to stay relevant and achieve long-term success.
ICT professionals must stay abreast of technological advancements and foster a mindset of lifelong learning to drive innovation.
The lesson concludes with a reminder of the importance of continuous learning in ICT for career growth and adaptability.
Transcripts
welcome to technology and livelihood
education mod tag
[Music]
[Music]
curriculum information and communication
technology for grade seven our topic is
sectors of ICT and its career and
business
opportunities week
one the content standard for this lesson
is to demonstrate an understanding of
ICT sectors as well as the potential
career and business opportunities these
sectors offer in relation to their
chosen career in the
future the learning competency for this
lesson is to analyze the various sectors
of ICT and evaluate the potential career
and business prospects relevant to their
future career choices
sectors of ICT and its career and
business
opportunities first is computer
programming next is the visual arts
computer system servicing and
telecommunication ICT stands for
information and communication
technology it is a broad field that
encompasses the Technologies used to
manage process and communicate
information the study of ICT involves
understanding how these Technologies
work how they can be used to solve
practical problems and their impact on
individuals organizations and
Society information and communication
technology ICT is a dynamic and
multidisciplinary field that has
revolutionized the way information is
gathered processed stored communicated
and used across various domains of human
activity at its core ICT encompasses a
vast array of Technologies
infrastructures applications and
methodologies that enable individuals
organizations and Society to interact in
the digital
age the following are the key areas of
study in
ICT first is the computer programming
the visual arts the computer system
servicing and
telecommunication the first area of
study within ICT is the computer
programming computer programming is
often simply referred to as programming
it is the process of Designing and
writing instructions code for computers
to follow these instructions are written
in programming languages that humans can
understand and are then translated by
the computer into machine readable
instructions that it can
execute computer programming is the Art
and Science of writing instructions for
computers using programming languages to
create software and solve problems
efficiently and effectively it is a
foundational skill in the modern digital
age enabling technological innovation
and driving progress across various
Fields the following are the careers in
computer progr programming computer
programming skills are highly sought
after across various Industries leading
to a wide range of job roles and career
paths for
programmers here are some common job
roles in computer programming first is
the software developer software engineer
software developers design develop and
test software applications or systems
they may specialize in front-end
development or the user interfaces
backend development or the serers side
logic and the full stack development or
both front end and back
end next is the mobile application
developer the mobile app developers
create applications for mobile devices
iOS Android they develop native apps
using platform specific languages Swift
for iOS cotland Java for Android or
crossplatform Frameworks react native
flutter number four systems analyst they
analyze and design Information Systems
to meet the needs of organizations
they assess current systems gather
requirements and propose solutions that
involve programming and integrating
software components number five game
developer create interactive games for
various platforms PC consoles mobile
they work on game mechanics Graphics
rendering physics engines and
multiplayer
networking careers in computer
programming represent a diverse range of
opportunities for computer programmers
each requiring specific skills expertise
and often specialization in particular
Technologies or domains as technology
continues to evolve new job roles and
programming and related fields are
continually emerging offering exciting
career prospects for aspiring
programmers another key areas of study
in ICT is the visual arts in the context
of ICT information and communication
technology Visual Arts refers to the use
of digital technology and computational
tools to create manipulate and present
visual
artworks this intersection combines
artistic creativity with technological
innovation leveraging digital mediums
and software to explore new forms of
expression and
communication Visual Arts and ICT blend
traditional artistic practices with
modern technology offering artists new
avenues for creativity and expression
this interdisciplinary approach Fosters
Innovation and collaboration across art
design technology and communication
Fields shaping contemporary artistic
practices in the digital
age the following are the careers in
Visual Arts in the realm of ICT
information and communication technology
and visual arts several specialized job
roles cater to the intersection of
technology and artistic
creativity these roles leverage digital
tools software and multimedia techniques
to create visually engaging content
applications and
experiences here here are some key job
roles in ICT Visual
Arts first is the digital artist or
digital
illustrator digital artists use software
tools to create illustrations graphics
and visual designs for various purposes
such as advertising publishing and
multimedia projects they blend artistic
creativity with technical Proficiency in
digital art
software number two is the graphic
designer they create visual concepts and
designs for print and digital media they
work on layouts typography and visual
elements to communicate messages
effectively in ICT they often create
user interfaces UI for websites apps and
other digital
platforms next is the 3D modeler or
animator the 3D modelers and animators
create three-dimensional models
animations and visual effects using
specialized software they work in
Industries such as gaming film virtual
reality
and augmented reality AR bringing
characters environments and scenes to
Life Next is the web designer or web
developer create the visual layout and
Aesthetics of websites incorporating
elements such as colors typography and
Graphics web developers use programming
languages HTML CSS JavaScript to
implement these designs into functional
websites and the digital content creator
they produce multimedia content for
online platforms including videos
animations infographics and interactive
media they use a combination of creative
skills and digital tools to engage
audiences and convey messages
effectively another career and visual
arts is the Motion Graphics designer
they create animated graphics and visual
effects for videos films presentations
and digital media they combine design
elements with animation techniques to
communicate ideas and enhance visual
storytelling next is the game artist
game artists create visual assets such
as characters environments textures and
animations for video games they
collaborate with game designers and
developers to create immersive gaming
experiences number eight is the
interactive media designer they create
engaging and interactive experiences
using digital
Technologies they may work on
installation exhibitions educational
software and interactive websites or
apps that involve user interaction and
engagement and finally the digital
marketing designer they create visual
content for online marketing campaigns
including social media Graphics banners
ads and email
newsletters they blend design creativity
with marketing strategies to attract and
engage
audiences the careers and visual arts
require a blend of artistic creativity
Tech technical Proficiency in digital
tools and software and often an
understanding of user interaction and
audience
engagement they cater to diverse
Industries and sectors where visual
communication and digital content
creation are essential for engaging
audiences and achieving business
objectives another key areas of study
within ICT is the computer system
servicing computer system servicing
refers to the process of maintaining and
optimizing computer systems to ensure
they operate efficiently reli ibly and
securely it involves a combination of
hardware and software maintenance tasks
aimed at preventing issues resolving
problems and improving overall
performance computer system servicing is
essential to ensure that it
infrastructure remains reliable secure
and optimized for business
operations by maintaining hardware and
software components businesses can
minimize downtime improve productivity
protect data integrity and extend the
lifespan of it invest ments regular
servicing also helps in complying with
industry regulations and safeguarding
against security threats thereby
supporting overall business continuity
and
growth the following are the careers in
computer servicing job roles and
computer servicing Encompass a variety
of positions focused on maintaining
repairing and optimizing computer
systems and it
infrastructure these roles are crucial
for ensuring that organization's
technology functions efficiently and
securely
here are some common job roles in
computer
servicing first is the it support
technician or help desk technician they
provide technical assistance to end
users and
organizations they troubleshoot hardware
and software issues install and
configure computer systems and
peripherals and resolve technical
problems via phone email or in
person next is the desktop support
engineer desktop support engineer focus
on supporting desktop computers laptops
and peripherals within an
organization they handle hardware and
software installations maintenance
upgrades and troubleshooting for
individual
users number four is the system
administrator they oversee the
day-to-day operations of computer
systems and servers within an
organization they manage user accounts
install and configure software and
applications monitor system performance
and ensure data backups and
Recovery next is the it security
specialist it security specialist
focuses on protecting organizations
computer systems and networks from cyber
security threats they Implement security
measures monitor for security breaches
conduct vulnerability assessments and
respond to
incidents number six is the hardware
engineer or Hardware technician they
specialize in repairing and maintaining
computer hardware
components they diagnose Hardware
problems replace faulty Parts up upgrade
Hardware components and perform
preventive
maintenance the data center technician
the data center technician role is to
manage and maintain the physical
infrastructure of data centers including
servers storage systems and networking
equipment they ensure data center
operations run smoothly perform
equipment installations and upgrades and
monitor environmental
conditions the field service technician
the field service technicians travel to
client it to provide on-site support and
maintenance for computer systems
networks and peripherals they handle
installations repairs upgrades and user
training next is the it
consultant they provide advisory
services to organizations on it strategy
infrastructure design implementation and
optimization they assess client needs
recommend Solutions and oversee IT
projects and finally the computer
forensics analyst
the role is to investigate and analyze
digital evidence related to cyber crimes
data breaches or internal
investigations they use forensic tools
and techniques to recover data analyze
malware and present findings for legal
purposes these job roles in computer
servicing require a combination of
technical skills problemsolving
abilities and often involve interaction
with end users or clients they play a
critical role in ensuring that computer
systems and it infrastructure operate
efficiently securely and align with
organizational goals and
requirements another key areas of study
within ICT is the
telecommunication telecommunication in
ICT refers to the transmission of
information over long distances using
electronic and digital means it involves
the use of various Technologies and
devices to transmit receive and process
data voice and video signals between
individuals organizations or computer
system
systems telecommunication and ICT
continues to evolve with advancements in
technology driving Global connectivity
digital transformation and Innovations
and communication
Services it plays a pivotal role in
connecting individuals organizations and
devices worldwide enabling seamless
exchange of information and enhancing
productivity in various
sectors the telecommunication and
contact center Services refers to the
use of telecommunic
Technologies and tools to facilitate
communication between customers and
agents within a contact center
environment it involves the transmission
of voice data and multimedia information
over networks to support customer
interactions and Service
delivery contact center Services
encompasses a wide range of Technologies
and tools that enable efficient
communication collaboration and Service
delivery between agents and
customers these Technologies are
essential in optimizing our operations
improving customer satisfaction and
supporting business growth in modern
contact center
environments the following are the
careers in
telecommunication job roles and contact
center Services Encompass a range of
positions dedicated to managing customer
interactions providing support and
ensuring efficient operation of contact
centers these roles focus on delivering
exceptional customer service resolving
issues and maintaining positive customer
relationships
here are some key job roles in contact
center
Services first is the customer service
representative or CSR interact directly
with customers to handle inquiries
provide information process orders and
resolve complaints they may communicate
via phone email chat or social
media next is the technical support
specialist they assist customers with
technical issues related to products or
Services they trouble shoot Hardware or
software problems provide Solutions and
escalate complex issues to higher level
support teams if needed number three is
the team leader or
supervisor they oversee a team of
customer service Representatives or
technical support
Specialists they monitor performance
metrics coach team members handle
escalated issues and ensure adherence to
service level agreements
slas number four is the quality
assurance analyst or QA
they monitor and evaluate interactions
between customers and customer service
Representatives they assess the quality
of customer service delivery adherence
to scripts and procedures and compliance
with company
standards and finally the call center
agent they often referred to Simply as a
agent is an individual who handles
incoming or outgoing customer calls on
behalf of a company or
organization their primary role is to
provide customer support resolve
inquiries and assist with various
customer service
issues the importance of continuous
learning in
ICT continuous learning and skill
development are not just advantageous
but essential for ICT professionals
aiming to thrive in their careers by
staying a breast of technological
advancements honing their expertise and
fostering a mindset of lifelong learning
professionals can sustain their
relevance Drive Innovation and Achieve
long-term success in the dynamic field
of ICT
A Time To Remember
this is MIL huliganga thank you for
watching
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