OPERA PMS TRAINING-01| Introduction to OPERA PMS System | Oracle Hospitality elearning (Subtitled )

Summary

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Outlines

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Mindmap

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Keywords

💡Opera PMS

Opera PMS stands for Opera Property Management System, which is a software solution used by hotels to manage various operations such as reservations, front desk activities, and accounting. In the video, it is the central system that the user logs into and interacts with, navigating through different menus and functionalities to manage hotel operations.

💡Login

Login refers to the process of accessing a computer system or software by providing a unique username and password. In the context of the video, the user is instructed on how to log into the Opera PMS using credentials provided by the hotel's administrator, which is a crucial first step in using the system.

💡Password

A password is a secret word or phrase used to authenticate a user's identity in a system. The video emphasizes the importance of password security, mentioning requirements such as minimum length, the inclusion of both alphabetic and numeric characters, and the uniqueness of not repeating the last four passwords.

💡Schema

In the context of databases, a schema represents a collection of database objects, such as tables and indexes, that conforms to a particular set of rules. The video mentions two standard schemas in Opera PMS: 'live hotel' or 'production' and 'training hotel', which serve different purposes for hotel operations and staff training.

💡Registered Terminal

A registered terminal in the video refers to a workstation where Opera PMS is installed and configured to inherit the computer name during the installation process. This term is important as it identifies the specific workstation and its association with the Opera system.

💡Splash Page

The splash page, also referred to as the flash page in the video, is the initial screen that appears after logging into the Opera PMS. It serves as a gateway, providing access to various applications within the system based on user permissions.

💡Active Sessions

Active sessions refer to the number of simultaneous login instances a user can have within the Opera PMS. The video mentions that a user is allowed to invoke a maximum of four active sessions at one time, which helps manage system resources and user access.

💡Menu Bar

The menu bar in the video is a graphical user interface element that provides access to the different functionalities of the Opera PMS. It is located at the top of the application and includes options such as reservations, front desk, and back office, allowing users to navigate through the system.

💡Knowledge Base

The knowledge base in the video is a resource that contains a collection of information, help topics, and guides related to the Opera PMS. It is accessible through the help menu or by using the F1 key, offering users a way to find assistance and learn more about system operations.

💡About Opera

The 'About Opera' section, as mentioned in the video, provides information about the specific version of the Opera PMS being used, including the installation date and details about the modules installed. It is a way for users to verify the system's configuration and version details.

💡Toolbar

The toolbar in the video is a set of icons that represent the same functionalities as the menu bar. It offers users an alternative way to navigate the Opera PMS, providing quick access to different sections like reservations and the front desk through a graphical interface.

Highlights

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Transcripts

in this lesson you will learn about logging in and  out of opera pms changing your password in opera  

navigating the opera pms menus and  accessing the opera knowledge space

when you log into your pc on your pc  desktop you should have an icon called opera  

when you double click on that icon it  will take you to the opera web page

on the left hand side here where it says opera  login you have a place for the username the  

username will be given to you by the ad the admin  of your hotel the administrator of your hotel  

now logging in using the credentials pre-defined  by the property system administrator the next line  

is password your password should be a minimum  length of 7 characters and it can be a maximum  

length of 40 characters required characters  in your password must include both alphabetic  

and numeric characters uniqueness if you are  changing your password the new password may  

not be the same as any of the last four passwords  that you have used password is the schema field  

a schema is a section of the database  that holds a particular set of information  

there are two standard schemas that are typically  installed at properties we may call one the live  

hotel or production which represents the hotel  as configured by the system administrators  

also in the schema drop down you may  have one called the training hotel  

or training this is an exact copy of the  live hotel and is used to train the users  

usually the training hotel will be removed  and recreated before the installers depart  

your property this should be used by the  hotel staff for training new employees

if you notice down in the left hand corner  we have what's called registered terminal  

when your i.t department installs opera  on the workstation during the installation  

when registered terminal is being loaded it  inherits the computer name of the workstation  

that opera is being loaded on now i'm going to put  in my username i'm going to use the username as  

supervisor and then i will put in my password  your it department will create your username  

and password and the first time you log into  opera you will be prompted to change your password

if you use the wrong password it will  

show you that you had an invalid  username and password to please try again

click on login once you click on  login it takes you to the splash page

flash page we call this these are the application  access controls here the buttons on the splash  

page provide access to each application  with access based on the user permissions  

most of the day-to-day operation is within  the property management system pms here

also if you notice down in the left hand  corner we have what's called available sessions  

each time you log into a pms session it  allows the user to invoke a maximum of four  

active sessions at one time so if i want to log  into pms i'm going to click on the pms tab notice  

my available sessions one of them turns red that  means that i've used one of the available sessions

the pms bar it takes me to the la opera login page  

i'm going to click on login and that  will log me in to the pms system

logged in you notice we're on the  main page of the opera pms here

up at the top we call this the title bar this  shows the application which you are in logged into  

the opera pms and it also tells you what version  of opera that you are you currently using at  

this particular hotel we're using version 5.0 0.05  0.00 16 which means this is the e-patch number 16.

over to the right of that is the hotel code or we  call this also the resort id which is called elite  

next to that is the name of your hotel this  particular hotel is called the elite training  

opera and next to that is the business date of  your hotel which it shows we're on may 31st 2017

below that on the menu bar is the functions  that are available with this application  

if i click on the word reservations these are  your choices for the reservations opera options  

on the menu bar if i move my cursor over to front  desk these are the choices under front desk we  

have cashiering we have rooms management accounts  receivables commissions end of day miscellaneous  

setup back office interface our help button  or menu and then to exit out of opera also  

on the user information bar here it tells you  who is currently logged into this opera session  

currently supervisor is logged in and that's the  username that i used when i logged into opera

on the toolbar here this also shows the same as  the menu bar these icons represent the same thing  

as the words when i click on reservation i have  the same reservation choices if i click on the  

icon for front desk you get the same menu choices  as you do when you click on the word front desk  

so a user can either use the top menu bar or  they can use this toolbar here with the icons  

to change my password in opera i would click on  the word miscellaneous at the top here or i could  

click on the icon here called miscellaneous  when i click on the miscellaneous icon over  

on the left here i have a button for change  password i would click on change password  

i would input my old password in and then  input my new password and then confirm  

my new password remember the password has to have  seven or more characters or numbers have to have  

at least one letter or alphabetical letter and  one number and it has to be a password that you  

haven't used in the last four times once you  input your old password and your new password  

you will click on the ok button and it will pop  up and say password has been changed successfully

also while navigating through opera through all  the opera screens if you notice on this page the  

word reservations has the letter r underlined  under front desk it has the letter f underline  

throughout opera if you would like to navigate  using your keyboard instead of using your mouse  

you can use the alt key and whatever letter is  underlined on that word so if i wanted to activate  

the reservation menu i could do alt r and it would  navigate the reservation menu and if i wanted to  

choose something on that list i can use my down  arrow and my up arrow to navigate through there  

if i put my cursor in the middle  of the screen the choices disappear  

if i want to bring up something in the front  desk menu and i want to use my keyboard  

i would do alt f and it would activate  my choices in the front desk menu

okay also on this webpage we have the help  knowledge at the right we have a opera help  

if you click on help up at the top and click  on opera help this will take you directly  

to our help option menu it's called our opera  knowledge base notice it has all the different  

items that all the different  modules that we have in opera

if we wanted to activate and look for information  about the opera property management system i can  

click the plus sign over on the left and if  i wanted to look at information about the pms  

operations i can click on pms operations and  over on the right gives you a list of topics  

that we could that are included in this group if i  wanted to learn how to make a reservation in opera  

i can click on reservation topics and it gives me  a list of all the topics in the reservation menu

the knowledge base is very helpful and another way  that you can access the knowledge base in opera  

we can use a quick key on our keyboard if you use  the f1 quick key press f1 it will also take you  

to the opera knowledge base notice you have  a search box up here at the top so if you're  

searching for a particular area that you want  to that you need help with you can do a search  

there and it will search everything in the opera  knowledge base to get out of the opera knowledge  

base you just click the x on the tab up the  top and it will take you back to your main menu

also under the help area you have about opera here  so if i click on about opera it takes you to this  

opera hotel version information it tells  you the installation date of your opera  

and what items that you have installed in  this particular hotel we have opera pms  

installed and what version we're on and it also  tells us what else we've been what we've created  

and we have the opera oxy that has been loaded  here tells you our forms version tells you what  

database we're on we're on the oracle database  11g and it tells you the database language

this is called the opera version opera hotel  version info i click close and it takes me  

back to the main menu okay in this lesson we have  learned about logging in and out of the opera pms  

i have showed you how to change your password

i have also showed you how to navigate  to the different opera pms menus

and i also showed you how to  access the opera knowledge base  

going to opera help i showed you about about opera  

and also another way to access the opera help  is by pressing the f1 key on your keyboard

that concludes this session