OPERA PMS TRAINING-01| Introduction to OPERA PMS System | Oracle Hospitality elearning (Subtitled )

Cloudix Global Education
28 Aug 202113:00

Summary

TLDRThis lesson provides a comprehensive guide to using the Opera Property Management System (PMS). It covers the steps for logging in, changing your password, and navigating the system's menus, including reservations and front desk functions. It also demonstrates how to access the Opera Knowledge Base for help with various modules. The lesson highlights the process of securing a password, navigating with keyboard shortcuts, and utilizing the help features to support users in managing daily operations efficiently within Opera PMS.

Takeaways

  • 😀 **Login Process**: To log into Opera PMS, double-click the Opera icon on your desktop and enter the username and password provided by the system administrator.
  • 😀 **Password Requirements**: The password must be 7-40 characters long, containing both letters and numbers, and should not match any of the last four used passwords.
  • 😀 **Schemas**: The Opera PMS system includes different schemas like 'Live Hotel' for the actual hotel and 'Training Hotel' for practice purposes.
  • 😀 **Registered Terminal**: When Opera is installed on a workstation, the computer's name is automatically linked as the registered terminal.
  • 😀 **Changing Password**: To change your password, go to the Miscellaneous menu, click 'Change Password', and follow the prompts to update it.
  • 😀 **Login Errors**: If the wrong password is entered, the system will display an error message asking you to try again.
  • 😀 **Session Management**: Opera allows up to four active sessions at a time. Each time you log in, the system will track session usage.
  • 😀 **Navigating Opera**: You can navigate through the Opera PMS menus either by using the menu bar or by clicking the icons in the toolbar.
  • 😀 **Keyboard Shortcuts**: Use the Alt key and the corresponding underlined letter to quickly navigate through the Opera menu (e.g., Alt + R for Reservations).
  • 😀 **Accessing Help**: The Opera Knowledge Base is accessible via the Help button or by pressing F1 on the keyboard. It provides comprehensive resources on Opera features.
  • 😀 **About Opera**: The 'About Opera' section provides information about the current Opera version, installation date, and database details, such as Oracle 11g.

Q & A

  • How do you log into Opera PMS?

    -To log into Opera PMS, double-click on the Opera icon on your desktop, which opens the Opera login page. Enter the username and password provided by the system administrator, then click 'Login' to access the system.

  • What are the password requirements for logging into Opera PMS?

    -The password for Opera PMS must be between 7 and 40 characters long and include both alphabetic and numeric characters. Additionally, it must not be the same as any of the last four passwords you have used.

  • What is a schema in the context of Opera PMS?

    -A schema in Opera PMS refers to a section of the database that holds specific sets of information. Common schemas include the 'live hotel' schema for the actual hotel configuration and the 'training hotel' schema, which is a replica used for training purposes.

  • What happens if you enter the wrong username or password in Opera PMS?

    -If you enter an incorrect username or password, Opera PMS will display an error message stating 'Invalid username or password' and prompt you to try again.

  • How can you change your password in Opera PMS?

    -To change your password in Opera PMS, click on the 'Miscellaneous' menu or the corresponding icon, then select 'Change Password'. Enter your old password, followed by your new password, and confirm it. Finally, click 'OK' to complete the change.

  • What are the keyboard shortcuts for navigating through Opera PMS?

    -You can navigate Opera PMS using keyboard shortcuts. For example, pressing 'Alt + R' opens the Reservations menu, and 'Alt + F' opens the Front Desk menu. You can also use the arrow keys to move through the options.

  • What is the purpose of the 'Splash Page' in Opera PMS?

    -The Splash Page in Opera PMS provides access to different applications based on user permissions. It acts as a gateway to various modules and functionalities in Opera.

  • What is the 'Opera Knowledge Base' and how can you access it?

    -The Opera Knowledge Base is an online help system that provides information about Opera PMS modules and functions. You can access it by clicking on 'Help' in the top menu or by pressing the 'F1' key on your keyboard.

  • What information can you find under the 'About Opera' section?

    -The 'About Opera' section provides detailed information about the Opera version installed, including the installation date, the components installed (such as Opera PMS and Opera Oxy), and the database version in use.

  • How many active sessions can a user have in Opera PMS at a time?

    -A user can have a maximum of four active sessions in Opera PMS at any given time. If you log into a new session, one of the existing sessions will turn red to indicate that it is being used.

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Related Tags
Opera PMSLogin GuidePassword SecurityUser TrainingSystem NavigationHotel ManagementIT InstallationKnowledge BaseUser InterfaceTechnical Support